MONOGRAM ZV925SLSS 36-Inch Glass Canopy Chimney Vent Hood Owner’s Manual

June 4, 2024
MONOGRAM

MONOGRAM ZV925SLSS 36-Inch Glass Canopy Chimney Vent Hood

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  • Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.

  • Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

  • Do not use this unit with any solid-state speed control device.

  • This unit must be grounded.
    CAUTION FOR GENERAL VENTILATING USE  ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS.
    WARNING TO REDUCE THE RISK OF INJURY TO  PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING*:

  • SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

  • NEVER PICK UP A FLAMING PAN—You may be burned.

  • DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.

  • Use an extinguisher ONLY if:

    1. You know you have a Class ABC extinguisher, and you already know how to operate it.
    2. The fire is small and contained in the area where it started.
    3. The fire department is being called.
    4. You can fight the fire with your back to an exit.
  • Based on “Kitchen Firesafety Tips” published by NFPA.
    WARNING TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

    • A. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
      B. Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
      C. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
      D. Use proper pan size. Always use cookware appropriate for the size of the surface element.
      WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

    • Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-related construction.

    • Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities. When applicable, install any makeup (replacement) air system in accordance with local building code requirements. Visit Monogram.com for available makeup air solutions.

    • When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.

    • Ducted fans must always be vented to the outdoors.
      WARNING TO REDUCE THE RISK OF FIRE, USE  ONLY METAL DUCTWORK.

    • Do not attempt to repair or replace any part of your hood unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
      CAUTION AUTOMATICALLY  OPERATED DEVICE. TO REDUCE THE RISK OF INJURY, DISCONNECT FROM POWER SUPPLY BEFORE SERVICING. THE UNIT IS EQUIPPED WITH AN INTEGRAL DISCONNECTING SWITCH LOCATED INSIDE THE BLOWER HOUSING.

CONTROLS AND FEATURES

CONTROLS
NOTE: Avoid using food products that produce flames under the range hood.

  1. POWER ON/OFF. Press to activate (turn on)/deactivate (turn off) the control buttons. When the buttons are active (turned on), their outer rings will be illuminated. When active (turned on), the hood lights and fan will automatically turn on at their last settings.
    NOTES:

    • Always deactivate (turn off) the buttons when the hood is not in use.
    • If both the LIGHT and FAN are set to OFF, the buttons will automatically deactivate (turn off) after 10 seconds.
  2. LIGHT DECREASE ON/OFF. Press to turn on and dim the lights. It remembers the last light level used. The buttons allow you to cycle around to the desired setting.(There are four light levels/settings and OFF.)

  3. LIGHT INCREASE ON/OFF. Press to turn on and brighten the lights. It remembers the last light level used. The buttons allow you to cycle around to the desired setting. (There are four light levels/settings and OFF.)

  4. Display. Shows the fan setting.

  5. FAN DECREASE ON/OFF. Press to turn on and decrease fan settings. It remembers the last fan level used. The buttons allow you to cycle around to the desired setting. (Use to set the fan speed to LOW, MED, HIGH, BOOST or OFF.)

  6. FAN INCREASE ON/OFF. Press to turn on and increase fan settings. It remembers the last fan level used. The buttons allow you to cycle around to the desired setting. (Use to set the fan speed to LOW, MED, HIGH, BOOST or OFF.)
    BOOST—Provides five minutes at the maximum fan setting and then automatically sets to HIGH fan.
    SENSOR FEATURE— The hood fan will automatically turn on at the MED setting and the display will show AUTO MODE ON if cooking temperatures become too hot. The fan will stay on for a minimum of 3 minutes and will then turn off when temperatures cool to an appropriate level.
    LOCATE ON/OFF SWITCH. Grasp the filter handle, press inward and then pull down. Remove charcoal filter, if present. Reach into the motor compartment and locate the ON/OFF push-button switch on the side of the motor. Press switch to OFF position.

CARE AND CLEANING

FOR YOUR SAFETY
Before servicing or cleaning the unit, switch power off at the service panel and lock the service panel to prevent power from being switched on accidentally.
If the service panel cannot be locked, fasten a tag or prominent warning label to the panel.

METAL GREASE FILTER

The metal filter traps grease released by foods on the cooktop. The filter also helps prevent flames (from food, grease) from damaging the inside of the hood.
For this reason, the filter must ALWAYS be in place when the hood is used. The grease filter should be cleaned every 6 months, or as needed.

To remove:
Grasp the filter lock and pivot it open to release. Pull the filter down and out.

To replace:

  1. Place the two tabs on the filter edge into the locating slots in the left or right side of the hood opening.
  2. Push the filter up, open the filter lock and snap it into place in the hood.
    To clean, swish the filter in hot soapy water and rinse in clean water or wash it in the dishwasher. Do not use abrasive cleansers.

CHARCOAL FILTER (on some models)

If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors.
The charcoal filter should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on hood usage).
NOTE: DO NOT rinse, or put charcoal filter in an automatic dishwasher.

The charcoal filter cannot be cleaned. It must be replaced.
Order Charcoal Filter WB02X11284.
To inquire about purchasing replacement charcoal filters or to find the location of a dealer nearest you, please visit monogram.com

To remove:

  1. Remove the metal filter—see Metal grease filter section above.
  2. Remove the two thumbscrews and lower the filter down and out.

To replace:

  1. Place the new filter over the filter mounting bolts in the hood and secure with the thumbscrews.
  2. Replace the metal filter—see Metal grease filter section above.

GLASS CANOPY
Clean with a damp, soapy cloth and dry with a clean cloth. A glass cleaner may also be used.

STAINLESS STEEL HOOD SURFACES
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. To inquire about purchasing stainless steel appliance cleaner or polish, or to find the location of a dealer nearest you, visit monogram.com

LIGHT BULBS

To change the light bulbs:

  1. Remove the inner lamp lens cover by inserting a small flat blade screwdriver into each of the three slots and gently prying it free.
    NOTE: Do not remove the outer trim ring (lamp assembly).

  2. Grasp the bulb and pull it straight out.

  3. Replace with the same wattage, type and size bulb. Wear Gloves. Do not touch bulb with your bare fingers. These 12 volt, 20 watt halogen bulbs with a G4 base are available at specialty lighting stores and home building centers.
    NOTE: If WRONG WATT BULB appears in the display, the wrong kind of replacement bulb has been used. Replace with the same wattage, type and size bulb as the one removed.

  4. Replace inner cover by inserting the three retaining tabs into the three slots and pressing them firmly in place.
    NOTE : Make sure the tabs are inserted into the slots.

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.

MONOGRAM-ZV925SLSS 36-Inch-Glass-Canopy-Chimney-fig-6

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.
Servicing your range hood may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

For the period of Monogram Appliances will replace

  • Limited two-year warranty For two years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the vent hood that fails because of a manufacturing defect.
What Monogram will not cover:
  • Service trips to your home to teach you how to use the product.
  • Replacement of house fuses or resetting of circuit breakers.
  • Incidental or consequential damage caused by possible defects with this appliance.
  • Replacement of the filters.
  • Damage to the product caused by accident, fire, floods or acts of God.
  • Failure of the product if it is used for other than its intended purpose or used commercially.
  • Improper installation, delivery or maintenance.
  • Damage caused after delivery.
  • Product not accessible to provide required service.
  • Installation or service for a makeup (replacement) air system.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6

References

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