TANGERINE NF18MESH CloudMesh Gateway User Guide
- June 3, 2024
- TANGERINE
Table of Contents
- What’s in the box
- safety information
- Getting Started
- Technical Support
- Logging in to the web interface
- Using The First-Time Setup Wizard
- Using The First-Time Setup Wizard Wireless
- Using The First-Time Setup Wizard Phone
- Using The First-Time Setup Wizard Gateway Security
- Using The First-Time Setup Wizard Timezone
- Using The First-Time Setup Wizard Summary
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TANGERINE NF18MESH CloudMesh Gateway
What’s in the box
![TANGERINE-NF18MESH-CloudMesh-Gateway-
FIG-1](https://manuals.plus/wp-content/uploads/2022/12/TANGERINE-NF18MESH- CloudMesh-Gateway-FIG-1-1.png)
safety information
Please Read Before Use
| Location
The gateway is designed for indoor use only.
Place the gateway in a central location for the best WiFi performance.
---|---
| Airflow
• Do not restrict airflow around the gateway.
• The gateway is air-cooled and may overheat where airflow has been
restricted.
• Always allow a minimum clearance of 5cm around all sides and the top of the
gateway.
• The gateway may become warm during normal use. Do not cover, do not put in
an enclosed space, do not put under or behind large items of furniture.
| Environment
• Do not place the gateway in direct sunlight or any hot areas.
• Safe operating temperature of the gateway is between 0° and 40°C
• Do not allow the gateway to come in contact with any liquid or moisture.
• Do not place the gateway in any wet or humid areas such as kitchen, bathroom
or laundry rooms.
| Power Supply
Always use only the power supply unit that came with the gateway. You should
immediately stop using the power supply unit if the cable or power supply unit
is damaged.
|
Service
There are no user-serviceable components in the gateway.
Do not attempt to disassemble, repair, or modify the gateway.
| Small Children
Do not leave the gateway and its accessories within the reach of small
children or allow them to play with it. The gateway contains small parts with
sharp edges that may cause an injury or which could become detached and create
a choking hazard.
|
RF Exposure
The gateway contains a transmitter and a receiver. When it is on, it receives
and transmits RF energy. The gateway conforms with the radio frequency (RF)
exposure limits adopted by the Australian Communications and Media Authority
Radiocommunications (Electromagnetic Radiation – Human Exposure) Standard 2014
when used at a distance of not less than 20 cm from the body.)
|
Product Handling
• Always treat the gateway and its accessories with care and keep it in a
clean and dust-free place.
• Do not expose the gateway or its accessories to open flames.
• Do not drop, throw or try to bend the gateway or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
gateway or its accessories.
• Please check local regulations for the disposal of electronic products.
• Arrange power and Ethernet cables in a manner such that they are not likely
to be stepped on or have items placed on them.
Getting Started
Pre-configured?
If you received the Netcomm NF18MESH modem from More, the device will be pre-
configured. Follow the steps specific to your FTTP NBN connection on the
following pages to get connected.
How to connect your Netcomm modem: FTTN/B Connections
Step 1
Locate the telephone wall socket in your property that has been activated for
NBN. Please note that there may be multiple telephone wall sockets in your
property.
Step 2
Disconnect all equipment from your telephone sockets. This includes phones and
fax machines plugged in around the property. These devices will interfere
with the NBN signal.
Step 3
Connect your modem to the telephone wall socket using the DSL port on the back
of the Netcomm modem and power it on. It is important to use the first (main)
socket at your property. If you are unsure of this, you may require a private
phone technician to check your wiring.
Step 4
Use a network cable to connect your router from the UNI-D1 port on the back of
the NBN Connection box to the blue WAN port on your NetComm modem.
Step 5
After you have successfully connected your modem please wait a couple of
minutes for it to connect to the network. Once connected to the network, the
Power, WAN & WiFi 2.4 – 5 lights will display a steady green light. The
internet light will be flashing. If the lights on the router are not on, try
turning the connection box off for 10 seconds, and waiting for up to 10
minutes for the lights to come on.
Final steps
After you’ve completed the steps to connect your NetComm NF18MESH modem, wait
up to 20 mins to
connect to your devices.
Once connected, run a test to check the speed of your connection at
www.speedtest.netIf the modem is still not
connected after 20 minutes, please contact our technical support team for
further assistance:
Technical Support
If you require assistance setting up your BYO device our team is available.
- 8AM – 10PM WEEKDAYS,
- 8AM – 8PM SAT & SUNDAY AET
- Phone: 1800 211 112
- Live Chat: www.tangerinetelecom.com.au
How to connect a NF18MESH modem
Logging in to the web interface
-
Complete a factory reset of the modem
-
Open web browser
(such as Mozilla Firefox or Google Chrome), type http://cloudmesh.net into the address bar and press Enter.
If you encounter difficulties connecting, type http://192.168.20.1 and press Enter. -
At the login screen
Type admin into the Username field. In the Password field, enter the password printed on the gateway label (affixed to the back panel of the gateway) then click the Login > button.
Note – The graphics that appear in the section represent the display from
a Windows browser. The same graphics will display differently when viewed on a
handheld device.
If you’re unable to log in, perform a factory reset of the modem.
Using The First-Time Setup Wizard
Upon first login
The gateway displays the first-time setup wizard.
We recommend using the wizard to configure your Internet connection.
Click the Yes, start the setup wizard button.
-
Under Internet Services
select VDSL. -
Under Connection Type
select PPPoE. -
Enter the details
Enter the details required for your specific Connection Type.
Using The First-Time Setup Wizard Wireless
-
On this page
You can configure the wireless networks of the gateway, Enter the Network Name (the name displayed on client devices when they scan for wireless networks), the Security Key Type (encryption type), and the WiFi password. -
When you have finished
Click the Next > button.
Using The First-Time Setup Wizard Phone
-
Configuration of VoIP telephone is optional
If you do not intend to use a telephone handset with the gateway, click the Next > button to skip this section -
To configure a telephone
Enter the details into the fields shown for each line you wish to use. If you do not know the values to enter, contact More. Click the Next > button when you have finished.
Using The First-Time Setup Wizard Gateway Security
-
We highly recommend
that you configure a new username and password to access the gateway. -
Usernames and passwords are case sensitive
can be up to 16 characters in length and may comprise letters, special characters and numbers without spaces.
When you have finished entering the new credentials, click the Next > button.
Using The First-Time Setup Wizard Timezone
-
Specify the timezone
where the gateway is located for correct timekeeping and the log-keeping function of the gateway. -
Click the Next > button
when you have chosen the correct timezone.
Using The First-Time Setup Wizard Summary
-
The wizard displays a summary of the entered information
Check that the details are correct. If they are correct, click the Finish > button.
If they are not, click the < Back button to go back to the relevant screen to make changes. -
When you click the Finish > button
the gateway returns you to the SUMMARY page.
© More 2022 FTTP Connections
more.com.au
References
- Speedtest by Ookla - The Global Broadband Speed Test
- Tangerine Telecom | Refreshingly Simple nbn® Internet & Mobile SIM Plans