CyberPower 1500VA Intelligent LCD UPS System User Guide
- June 3, 2024
- CyberPower
Table of Contents
CyberPower 1500VA Intelligent LCD UPS System
WELCOME
On behalf of the CyberPower Channel Team, we would like to say thank you for joining the Channel Partner Alliance. We created this program to strengthen the relationship between our company and resellers like yourself.
YOUR ULTIMATE ALLY IN POWER.
Welcome,
As a channel-centric company, we rely on you to increase our business and
presence in the IT channel. And, through your connection with the Channel
Partner Alliance program, we will make CyberPower your first choice when
looking for UPS systems, PDUs and other power management products.
Our goal is to have you think of us when you think of power; we have designed
the Channel Partner Alliance program to do just that. This guide further
details the advantages of this program and our commitment to your success.
Sincerely,
PETE MIESEN
Senior Director of Sales
SCOTT KOLLER
Vice President of Channel Sales
HOW WE’LL MAKE CYBERPOWER YOUR FIRST CHOICE
THE HIGHEST LEVELS OF PARTNER SUPPORT
Our team delivers first-class service and provides the information you need to
win business. We offer support features like live chat, joint customer calls
with our product specialists, free virtual power audits, risk-free demo
programs and assistance with project planning.
EDUCATION AND TRAINING
We create training modules you can complete at your own pace to increase your
product knowledge. When you know power, you can deliver the right solutions
with confidence.
INNOVATIVE PARTNER PORTAL
This sales-centered website provides quick access to information you need for
effective selling all in one place. You’ll spend less time looking for
information and more time closing business.
PARTNER PRICING AND DISCOUNTS
Our pricing structure and discounts give you an edge when closing deals.
You’ll receive 5% instant partner rebates, 3% discounts on Gov/Ed
opportunities, additional bid discounts on opportunities beginning at $2,500
and deal registration starting at just $5,000.
EXCLUSIVE LEADS NETWORK
You’ll get access to opportunities in your geographic region and area of
expertise. Our success depends on your sales—so we share new opportunities
with you to grow your business.
A REWARDS PROGRAM FOR YOUR SALES TEAM
Your sales team is rewarded when they win business with CyberPower. Keep your
sales representatives engaged and excited about selling power with a rewards
program at the rep level. Each sale earns individuals points which can be
redeemed for gift cards, debit cards, merchandise, charities and more.
OVERVIEW AND PARTICIPATION LEVELS
The Best Way for Your Business
CyberPower sells only through channels; we don’t offer products directly to end users. That’s why we put together a partner program that provides first- class support, exclusive discounts and a reward program for selling our products. The Channel Partner Alliance isn’t a “one size fits all” program. Three different levels allow you to participate and progress in a way that works best for you. Partner Plus and Partner Elite levels get access to additional benefits including our demo program, advanced unit replacement and co-op marketing funds.
The three Channel Partner Alliance levels:
PARTNER
Available to all resellers who sell CyberPower products.
PARTNER PLUS
Offered to resellers who meet minimum sales volume goals and complete our free
product training courses.
PARTNER ELITE
Offers a full range of rewards to resellers who generate the most sales and
help promote the CyberPower brand to end users.
CYBERPOWER ADVANTAGES
ENGINEERING
Our product engineers develop high quality products with efficient
manufacturing processes. We have 200+ engineers and hold more than 180
patents. In-house testing, third party auditing and on-site UL certification
ensure that customers receive high quality products.
MANUFACTURING
Unlike many brands who contract manufacturers to bring their brands to market,
CyberPower is a true manufacturer. With four company-owned high efficiency
factories, we are able to control costs and maintain the highest quality
standards.
SUPPLY CHAIN
Owning our manufacturing facilities gives us greater control over the supply
chain. Our industry leading warehouse management system, ERP integration and
four North American distribution facilities allow us to stock our entire
product line for high availability and quick turnaround.
PRODUCT
From pioneering the LCD UPS to leading the market in ENERGY STAR® qualified
UPS systems, we consistently offer features that meet the most demanding
customer requirements. We back our UPS models with industry leading 3–5 year
warranties, including the batteries.
SUPPORT
Spend less time searching for information and more time closing business with
a support program that gets you the answers you need. Dedicated support, live
chat, online request forms and an exclusive partner portal, puts everything
you need at your fingertips.
PRICING
We supply all of the above plus products that are on average 10%-20% below
competitors’ costs. Through our manufacturing efficiencies and an innovative
pricing model, your customers get all the technology they need, while you
improve power category profitability.
PARTNER SALES SUPPORT
Fast and Accurate Answers
PARTNER SALES SUPPORT
At CyberPower, we focus on one thing: powering your business. As a value added
reseller, you are at the heart of our business model. Our promise to you
includes:
DEDICATED PARTNER SUPPORT
All Channel Partner Alliance program participants have access to a dedicated
inside sales contact at CyberPower. We get to know you and your customers so
we can provide accurate and helpful information every time you need us.
RESPONSIVE SERVICE
Get instant answers via online chat! Our goal is to be the most responsive
power vendor in the category and get you the information you need to win
deals. This includes following up on sales inquiries within 60 minutes during
business hours and conducting virtual power audits within 24 hours. We strive
to get the information you need FAST.
FREE VIRTUAL POWER AUDITS
Our sales team and product specialists help you conduct virtual power audits
at no charge. These audits help your customers understand exactly what they
need for power protection and management equipment. This allows you to provide
precise power solutions and simplify the quoting process.
JOINT CUSTOMER CALLS
CyberPower representatives are available for joint sales calls on request. We
are in your corner to help you consult on power and provide the right products
for the job.
CUSTOM PROJECT PLANNING
For large-scale opportunities, our product specialists work with you to
develop customized products that meet your customers’ exact specifications
TRAINING RESOURCES
Power Knowledge
Our training resources help you learn the functions and features of UPS
systems and related products so you can provide helpful advice with
confidence. Get the tools and knowledge you need to ask the right questions
and become a trusted advisor.
Each online course lasts 15–30 minutes and includes an openbook knowledge
check. These courses make it easy for you to present the right power products
to your customers.
Subjects include:
- Terms and concepts in power protection and management
- Identifying and comparing product features
- Understanding product benefits for the end user
- Competitive advantages of CyberPower products
- Selecting the right product for your customer’s application
- Where to find additional resources on products
Every Channel Partner Alliance participant whose sales representatives complete the training modules will qualify for additional benefits. We reward you for learning by giving you points toward redeemable gift cards, debit cards, travel and other merchandise.
We have been working with CyberPower for a few years after making the switch from another manufacturer. Working with CyberPower has really helped our business and we’re very pleased with the product and our partnership with them.
ALLAN WALTERS
Senior Vice President Saratoga Technologies, Inc.
TERMS AND CONDITIONS
The Channel Partner Alliance program (Program) from Cyber Power Systems (USA), Inc. (CyberPower) provides opportunities to each participating value added reseller (Participant). To join and use the Program, every Participant must agree to the following:
- Participant has read, understands, and agrees to be bound by the terms and conditions of the Channel Partner Alliance Agreement (Agreement) and to any amendments to the Agreement, Program policies and procedures, which may be implemented or modified by CyberPower and communicated in writing to Participant from time to time.
- Participant must not disclose any CyberPower information labeled as confidential while participating in the Program and for five (5) years thereafter.
- Participant shall complete any training program required by CyberPower, including a one (1) hour online training module within one hundred and twenty (120) days of entering the Program; failure to complete training may affect the Participant’s eligibility to advance in the Program.
- MDF payments for partner marketing activities are subject to CyberPower approval.
This Agreement is valid for one (1) year, and may be automatically renewed by
CyberPower.
CyberPower reserves the right to cancel this Agreement or the Program, or
modify price and co-op fund schedules at any time, and for any reason, on
prior written notification to Participant.
Contact Information
CHANNEL SALES SUPPORT
877-901-1930
sales@cpsww.com
TECHNICAL SUPPORT
877-297-6937
techsupport@cyberpower.com
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>