CyberPower RMCARD305 Remote Management Card User Guide

: June 3, 2024
: CyberPower

Table of Contents

CyberPower RMCARD305 Remote Management Card
INTRODUCTION
LED Status Indicators
WEB INTERFACE Login User Account
TROUBLESHOOTING
CONFORMANCE APPROVALS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

CyberPower RMCARD305 Remote Management Card

Please read this guide and follow the instructions for installation and use.

INTRODUCTION

Overview
The CyberPower Remote Management Card allows a UPS/ATS PDU system and environmental sensor to be managed, monitored, and conﬁgured. After installing the hardware and conﬁguring an IP address, the user can access, monitor, and control the UPS/ATS PDU from anywhere in the world! Simply use a web browser or SSH client to access your UPS/ATS PDU. Servers and workstations can be protected by the UPS utilizing PowerPanel® Business Remote to gracefully shut down when signaled by the Remote Management Card.

System Requirements

A 10/100Mbps Ethernet connection to an existing network
Web Browser or SSH client
(Optional) NMS (Network Management System) compliant with SNMP

Unpacking
Inspect the Remote Management Card upon receipt. The package should contain the following:

CyberPower Remote Management Card
RJ45/DB9 Serial Port Connection Cable
Quick Start Guide
Spare Jumper
RMCARD205 Front Panel (with RMCARD305 only)

Front Panel

Universal Port
Ethernet Port
Tx/Rx Indicator
Link Indicator

LED Status Indicators

INSTALLATION
Step 1. Hardware Installation
NOTE: The CyberPower Remote Management Card is hot-swappable, so you do not need to turn off the device to install it.

Remove the two retaining screws of the expansion slot, and then remove the cover.
Install the CyberPower Remote Management Card into the expansion slot.
Insert and tighten the retaining screws.
Connect an Ethernet cable to the Ethernet port of the CyberPower Remote Management Card.
(Optional) To connect an environmental sensor, use an RJ45 Ethernet cable. Connect one end to the Universal port on the RMCARD and the other end to the sensor. For more information, please see the ENVIROSENOR user’s manual.

Step 2. Conﬁgure the IP Address for the CyberPower Remote Management Card
Method 1: Using the Power Device Network Utility

Install the Power Device Network Utility available for download at www.CyberPower.com.
After installation completes, run the “Power Device Network Utility”.
The main window of the Power Device Network Utility program is shown in Figure 1. The conﬁguration tool will display all CyberPower Remote Management devices present on the local network subnet. The “Refresh” button is used to search the local network subnet again.
Select the Remote Management Card you are setting up. Click on the Tools menu and select or double-click the Remote Management Card you want to configure.
You can modify the IP Address, Subnet Mask, and gateway address for the Device MAC Address listed in the Device Network Settings window, as shown in Figure
The factory default IP Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0.
Modify the IP, subnet mask or gateway address. Enter the new addresses into the corresponding ﬁelds and then click “Save”.
You will need to enter a User Name and Password for the Remote Management Card in the authentication window, as shown in Figure 3. Default user name: cyber fault password: cyber
If the IP address change is successful, you will see a message conﬁrming the IP setup, as shown in Figure 4.

Method 2: Using a Command Prompt
NOTE: These instructions are for Windows OS. For other OS please refer to RMCARD User’s Manual available for download at CyberPower Systems’ official website: www.CyberPower.com.

Obtain the MAC address from the label on the Remote Management Card. Each Management Card has a unique MAC address.
Use the ARP command to set the IP address.
Example: To assign the IP Address 192.168.10.134 for the Remote Management Card, which has a MAC address of 00- 0C-15-00-FF-99 you will type in the following in the command prompt from a PC connected to the same network as the Remote Management Card.
Use the Ping command to assign a size of 123 bytes to the IP. Type in “ping 192.168.10.134 -l 123” then press Enter. If the replies are received, your computer can communicate with the IP address.

You will need to enter a User Name and Password to login into the interface and can select a preferred language after login. There are two user account types.

Administrator
- Default username: cyber
- Default password: cyber
View only
- Default username: device
- Default password: cyber

You will be asked to reset a username and password upon the ﬁrst login. The administrator can access all functions, including enabling/disabling the view- only account. The viewer can access read-only features but cannot change any settings. For detailed descriptions and explanations of the Web UI, please refer to RMCARD User’s Manual.

FIRMWARE UPGRADE
By upgrading the ﬁrmware, you can obtain both the new features and updates/improvements to existing functionality. To ensure the RMCARD ﬁrmware is kept up to date, please visit our website every 3 months to see if there is any updated ﬁrmware version available. You can check the “Firmware version” on the [System->About] page on the web user interface of the RMCARD. There are two ﬁles to update in order to upgrade the ﬁrmware version.

cpsrm2scfw_XXX.bin
cpsrm2scdata_XXX.bin

NOTE: Please do not turn the UPS/ATS PDU off when processing the Firmware upgrade.

Using Upgrade and Conﬁguration Utility Tool (Bulk Firmware Upgrade Tool)

Install the CyberPower Upgrade and Conﬁguration Utility tool available for download at www.CyberPower.com.
After installation completes, run the “Upgrade and Conﬁguration Utility”.
The main window of the Upgrade and Conﬁguration Utility tool program is shown in Figure 5. The conﬁguration tool will display all CyberPower Remote Management devices present on the local network subnet. The “Discover” button is used to search the local network subnet again.
Check the boxes to select the devices you wish to upgrade and select “Update” on the right to update the device user account and password. Once the update is conﬁrmed, the status icon next to the IP Address will change from orange to green.
Select the devices you wish to upgrade by checking their respective checkbox and select “Upgrade Firmware”.
Select the Firmware and Data ﬁles and click “OK”, as shown in Figure 6.
Click “Yes” to start the ﬁrmware upgrade on selected devices, as shown in Figure 7.
If the ﬁrmware upgrade is implemented, you will see the Result in the main window, as shown in Figure 8.
RESET TO FACTORY DEFAULT SETTING/RECOVER FROM A LOST PASSWORD
To reset the CyberPower Remote Management Card to its factory default setting (including web log-in user name and password), please follow these steps:
Remove the card from the UPS/ATS PDU without turning the UPS/ATS PDU off.
Remove the jumper from the reset pins as illustrated. Do not dispose of the jumper.
Insert the card into the expansion port on the UPS/ATS PDU.
Wait until the green Tx/Rx LED is ﬂashing (the frequency of the ON/OFF ﬂashing is once per second).
Remove the card again.
Place the jumper back onto the Reset pins.
Install the card into the expansion port again and tighten the retaining screws.

RICARD ADAPTER GUIDE
Remove the adapter to convert an RMCARD305 to an RMCARD205

Remove the two screws from the adapter holding the card in place.
Remove the card from the adapter.
Remove the screw holding the RMCARD305 front panel to the card.
Attach the RMCARD205 front panel to the card.

Add the adapter to convert an RMCARD205 to an RMCARD305

Remove the screw holding the front panel to the card and remove the RMCARD205 front panel.
Install the card into the
Screw on the RMCARD305 front panel to the card. adapter. Ensure that the card is securely seated in place.
Use the two tray screws to secure the card to the adapter.

NOTE: The RMCARD Adapter Kit is not included with the RMCARD205. Please contact CyberPower for ordering information or Technical Support.

NOTE: RMCARD205 is designed for the 43x18mm (1.69×0.71 inch) SNMP card expansion port of CyberPower PR, OR, 1-3kVA OL series UPS, and ATS PDU.
RMCARD305 is designed for the 57x23mm (2.24×0.91 inch) SNMP card expansion port of CyberPower OL6-10kVA series UPS.

SOFTWARE SUPPORT
PowerPanel® Business Remote is used to perform a graceful operating system shutdown when protected by a UPS/ATS PDU with a remote management card installed. PowerPanel® Business software is available on CyberPower Systems’ official website. Please visit www.CyberPower.com and go to the software section for free download.

Communicate with PowerPanel® Business Remote
The remote management card requires authenticating with PowerPanel® Business Remote via a shared secret phrase, as shown in Figure 9.
NOTE: The default secret phrase is ’power panel.encryption.key’.

NOTE: PowerPanel® Business software supports automated graceful shutdown of VMware ESX/ESXi hosts as well as other virtualization platforms such as Microsoft Hyper-V and Citrix.

TROUBLESHOOTING

CONFORMANCE APPROVALS

FCC Warning
This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Any special accessories needed for compliance must be speciﬁed in the instruction. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

European Union
This is a class-A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
WARNING: This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer, and Bisphenol-A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Disposal
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to contribute to sustainable production and consumption by contributing to the efficient use of resources and the retrieval of secondary raw materials through reuse, recycling, and other forms of recovery. The symbol on this product and/or its packaging indicates that the product must be disposed of separately from ordinary household wastes at its end of life. Contact your related WEEE management authority, local office, or your household waste disposal service about the information on the recycling drop-off site.

Europe, Northern Ireland
Cyber Power Systems B.V.
Flight Forum 3545, 5657DW Eindhoven, The Netherlands Tel: +31 40 2348170 | Fax: +31 40 2340314
Email: eu.service@cyberpower.com Austria, Germany, Switzerland