metcalfe NS250HD Heavy Duty Slicers Instruction Manual
- September 21, 2024
- metcalfe
Table of Contents
NS250HD Heavy Duty Slicers
Specifications
-
Model NS250HD
-
Blade (mm): 250
-
Motor (Volt): 220
-
Frequency (Hz): 50
-
Current (Amp): 0.82
-
Power (kW): 0.18
-
Capacity: Cutting Capacity (mm) 175, Carriage Movement 170 x
235, Max Slice Thickness 12 -
Overall Dimensions (mm): 475 x 630 x 490
-
Net Weight (kg): 19
-
Packed Dimensions (mm): 560 x 660 x 620
-
Packed Weight (kg): 22
-
Product Usage Instructions
Installation
Suitable Products for Slicing: Ensure the
products you intend to slice are suitable for use with the
slicer.
Unpacking
Unpack the slicer immediately after receipt. Inspect the slicer
to ensure there is no damage and that all parts are included, such
as knobs, feet, and the knife removing tool. If any damage is
found, retain all packaging materials and contact us or your
equipment supplier promptly.
Frequently Asked Questions (FAQ)
Q: Can I sharpen the blade of the slicer myself?
A: Yes, you can sharpen the blade using the
provided sharpening attachment. Refer to the user manual for
detailed instructions on how to safely sharpen the blade.
Q: How do I adjust the slice thickness on the slicer?
A: To adjust the slice thickness, use the
thickness selection knob located on the slicer. Turn the knob
clockwise to increase the thickness and counterclockwise to
decrease it.
Q: What should I do if the slicer is not operating
correctly?
A: If you encounter any issues with the
slicer’s operation, first check that it is properly connected to a
power source. If the problem persists, refer to the troubleshooting
section of the user manual or contact our customer support for
assistance.
Metcalfe Heavy Duty Slicers NS250HD, NS300HD & NS350HD Installation &
Operating Instructions
Model Shown NS250HD
Model Shown NS300HD & NS350HD
t 01766 830 456 e sales@metcalfecatering.com w www.metcalfecatering.com
Index Your Slicer …………………………………………………………………………. 2 NS250HD – Technical
Data……………………………………………………….. 3 NS300HD – Technical Data………………………………………………………. 4
NS350HD – Technical Data………………………………………………………. 5 Optional Extras
…………………………………………………………………… 6 Installation
Suitable Products for Slicing ……………………………………. 7 Unpacking
………………………………………………………………. 7 Installation …………………………………………………………….. 7 Operation
………………………………………………………………………….. 8 Cleaning Instructions Disassembly
……………………………………………………………. 9-10 Cleaning …………………………………………………………………… 10-11
Reassembly after Cleaning ………………………………………… 11-12 Sharpening the Knife
…………………………………………………………… 12-13 Lubricating your Slicer ……………………………………………………. 14
Slicer Safety Tips …………………………………………………………………. 14 Troubleshooting
………………………………………………………………… 15 Maintenance ………………………………………………………………………. 15 Spare
Parts & Service ………………………………………………………… 16 Product Information
…………………………………………………………… 16 Warranty ………………………………………………………………………….. 17
1
Sharpening Attachment
Slice Deflector
Your Slicer
Table
Perspex Guard
Centre Plate Spindle Knob
Lubricating Screw On & Off Switches
End Device Handle
Fence Plate
Table Handle
Thickness Selection Knob
Knife
End Device
Rubber Feet
(Image may differ to actual slicer)
2
Centre Plate
Table Support Arm
Table Locking Knob
Metcalfe NS250HD (250mm blade) Heavy Duty Slicer
Features
· High quality, gravity feed slicer suitable for delis, restaurants,
supermarkets and canteens · Hollow ground chromed carbon steel blade ·
Powerful twin poly `v’ belt driven transmission gives a smooth cutting action
and silent running · Easy belt adjustment · Easy set thickness control, cuts
from 0 to 12 mm for precision cut · Carriage slides on ball bearings for
smooth carriage glide · Made from high polished, anodised food grade aluminium
for durability and hygiene · Ergonomic design with smooth rounded edges to
allow for fast and easy cleaning and improved levels of
hygiene · Fully interlocked and safe guarded for full compliance of CE
legislation. This ensures all-round blade
protection for ultimate user safety during cleaning · Built-in, self-aligning
sharpening and de-burring unit · Table / carriage, blade cover, blade and
sharpening unit are detachable for easy cleaning · Transparent slicing guard
to ensure ultimate user safety whilst slicing · CE Approved
Technical Specifications
Model NS250HD
Blade (mm)
250
Phase (Ø)
1
Motor (Volt)
220
Frequency (Hz)
50
Current (Amp)
0.82
Power (kW)
0.18
Capacity
Model
Cutting Capacity (mm)
Carriage Movement Max Slice Thickness
(mm)
(mm)
NS250HD 175 170 x 235
270
12
Dimensions | Shipping Information
Model NS250HD
Overall Dimensions D x W x H (mm)
475 x 630 x 490
Net Weight (kg)
19
Packed Dimensions D x W x H (mm)
560 x 660 x 620
Packed Weight (kg)
22
Volume (m3)
0.229
A Feet Distance (width) B Footprint Cut C Max Distance Beginning / End Movement D Feet Distance (depth) E Max Depth Distance F Height G Max Height Distance H Table Length I Table Width
485 mm 560 mm
630 mm
325 mm 475 mm 440 mm 490 mm 230 mm 230 mm
3
Metcalfe NS300HD (300mm blade) Heavy Duty Slicer
Features
· High quality, gravity feed slicer suitable for delis, restaurants,
supermarkets and canteens · Hollow ground chromed carbon steel blade ·
Powerful twin poly `v’ belt driven transmission gives a smooth cutting action
and silent running · Easy belt adjustment · Easy set thickness control, cuts
from 0 to 14 mm for precision cut · Carriage slides on ball bearings for
smooth carriage glide · Made from high polished, anodised food grade aluminium
for durability and hygiene · Ergonomic design with smooth rounded edges to
allow for fast and easy cleaning and improved levels of
hygiene · Fully interlocked and safe guarded for full compliance of CE
legislation. This ensures all-round blade
protection for ultimate user safety during cleaning · Built-in, self-aligning
sharpening and de-burring unit · Table / carriage, blade cover, blade and
sharpening unit are detachable for easy cleaning · Transparent slicing guard
to ensure ultimate user safety whilst slicing · CE Approved
Technical Specifications
Model NS300HD
Blade (mm)
300
Phase (Ø)
1
Motor (Volt)
220
Frequency (Hz)
50
Current (Amp)
1.10
Power (kW)
0.242
Capacity
Model NS300HD
Cutting Capacity (mm)
215 215 x 270
Carriage Movement (mm)
290
Max Slice Thickness (mm)
14
Dimensions | Shipping Information
Model NS300HD
Overall Dimensions D x W x H (mm)
560 x 680 x 550
Net Weight (Kg)
29
Packed Dimensions D x W x H (mm)
600 x 710 x 520
Packed Weight (Kg)
34.5
Volume (m3)
0.222
A Feet Distance (width)
550 mm
B Footprint Cut C Max Distance Beginning / End Movement D Feet Distance (depth)
585 mm 680 mm 380 mm
E Max Depth Distance
560 mm
F Height
520 mm
G Max Height Distance
550 mm
H Table Length
250 mm
I Table Width
250 mm
4
Metcalfe NS350HD (350mm blade) Heavy Duty Slicer
Features
· High quality, gravity feed slicer suitable for delis, restaurants,
supermarkets and canteens · Hollow ground chromed carbon steel blade ·
Powerful twin poly `v’ belt driven transmission gives a smooth cutting action
and silent running · Easy belt adjustment · Easy set thickness control, cuts
from 0 to 14 mm for precision cut · Carriage slides on ball bearings for
smooth carriage glide · Made from high polished, anodised food grade aluminium
for durability and hygiene · Ergonomic design with smooth rounded edges to
allow for fast and easy cleaning and improved levels of
hygiene · Fully interlocked and safe guarded for full compliance of CE
legislation. This ensures all-round blade
protection for ultimate user safety during cleaning · Built-in, self-aligning
sharpening and de-burring unit · Table / carriage, blade cover, blade and
sharpening unit are detachable for easy cleaning · Transparent slicing guard
to ensure ultimate user safety whilst slicing · CE Approved
Technical Specifications
Model NS350HD
Blade (mm)
350
Phase (Ø)
1
Motor (Volt)
220
Frequency Current
(Hz)
(Amp)
50
1.68
Power (kW)
0.37
Capacity
Model NS350HD
Cutting Capacity (mm)
240 235 x 265
Carriage Movement (mm)
290
Max Slice Thickness (mm)
14
Dimensions | Shipping Information
Model NS350HD
Overall Dimensions D x W x H (mm)
560 x 700 x 600
Net Weight (Kg)
36
Packed Dimensions D x W x H (mm)
600 x 710 x 520
Packed Weight (Kg)
42
Volume (m3)
0.222
A Feet Distance (width) B Footprint Cut C Max Distance Beginning / End Movement D Feet Distance (depth) E Max Depth Distance F Height G Max Height Distance H Table Length I Table Width
540 mm 620 mm
760 mm
370 mm 560 mm 530 mm 600 mm 310 mm 330 mm
5
Optional Extras
Teflon Coated Parts, 20% increased in gliding property
Stainless Steel Knife Remover
Aluminium Knobs Kit
Stainless Steel Guard
Product Hold Bar for Gravity Plate
Serrated Blade
Tray Extension Device
Plastic Cover
Painting Customisation
For more information and prices please contact the sales department (see page
16).
6
Installation
Suitable Products for Slicing
The following are products that can be sliced: · All types of cold cuts
(cooked, raw, smoked) · Boneless meat (cooked or raw at a temperature of no
lower than +3°C) · Bread and cheese (those that can be sliced, such as
Gruyere, Fontina, etc.)
The following are products that cannot be sliced because they could cause damage to the machine: · Frozen food (Only with Serrated Blade see page 6) · Deep-frozen food · Food with bones (meat & fish) · Vegetables · Any other products not meant for consumption
Unpacking
Unpack the slicer immediately after receipt. Please inspect the slicer to ensure there is no damage and that all parts are included i.e. Knobs, Feet and Knife Removing Tool. If the machine is found to be damaged, keep all the packaging material and contact us or contact your source of the equipment immediately.
You should receive with your slicer: 1 x Metcalfe Tasteless Oil 1 x Instruction Manual
1 x Flat Head Screwdriver 1 x Knife Removing Tool
If any of the above items were not received with your slicer, please refer to page 16 for contact details and inform us immediately for replacements.
Please ensure that you complete the product information section on page 16.
Installation
1. Read this manual thoroughly before installation and operation. DO NOT
proceed with any installation nor operation if you have any questions or do
not understand anything in this manual. Please see Metcalfe Catering Equipment
Ltd contact details on page 16 to resolve any queries you may have.
2. Make sure to clean and sanitise the entire slicer before use (see Cleaning
Instructions on Pages 9-12).
3. Select a location for the slicer that is level, smooth, solid, dry, non-
skid and suitable to withstand the weight of the slicer plus the food to be
sliced.
7
Operation
1. Ensure the slicer is turned off and that the thickness selection knob is
set to “0”.
2. Pull back the carriage completely (towards the operator) to the loading
position.
7. Grip the handle attached to the meat table support and manually push the carriage back and forth. This handle and the end device handle are the only parts of the slicer you should touch while slicing. DO NOT catch slices with your hands, let slices drop onto the receiving area.
3. Lift the end device up, into the rest position.
4. Place product onto the table, the product will press against the fence plate because of its weight. Block it with the end device by lowering it onto the product and pressing down slightly.
If a product needs to be adjusted during slicing, first turn the slicer off
and then pull the table all the way towards you.
8. When the weight or size of the product does not allow a proper slice, use
the end device handle and apply some pressure to the product.
5. Rotate the thickness selection knob anticlockwise to the desired setting.
6. Turn the slicer on by pushing the start button. The power indicator light,
which is located between the on/off switch, will illuminate.
DO NOT hold the food product with your hand. Never put your hand on or around
the table while the slicer is on. The end device handle is the only part of
the slicer you should touch while slicing.
9. After the last slice stroke, pull the carriage all the way towards you.
Turn the slicer off by pressing the stop button, the power indicator light
will go out. Turn the thickness selection knob clockwise until it stops to
close the slicer table.
10. You can now unload the product from the table.
8
Cleaning Instructions
Daily cleaning should be considered mandatory for all equipment used in the
preparation of food. When using a meat slicer and with the possibility of
cross contamination, these units should be cleaned before slicing each new
product. Once your slicer makes contact with any food product, the entire
slicer, including removable parts, must be thoroughly cleaned. This process is
to be repeated at the end of each working day. If the machine has not been
used for a while it must be cleaned before use.
In order to ensure the slicer is cleaned properly and to avoid damage, the
instructions below should be followed.
Disassembly
Turn slicer off and unplug from mains. Turn the thickness selection knob
clockwise past “0” until it stops so the fence plate covers the blade.
Disassembling the table
· With the thickness selection knob on “0” pull back the carriage all the way
to the left.
· Whilst supporting the table, turn the table locking knob anti-clockwise all
the way until you hear the click of the pin locking into place.
Disassembling the centre plate (blade cover)
· Unscrew the centre plate spindle knob (anticlockwise) and remove from the
rear of the machine.
· Lift the centre plate using the knob located at the bottom.
· Once fully unscrewed lift the whole of the table and carriage from the
machine.
Disassembling the knife · Fit the knife removing tool (supplied with
machine) over the knife and secure it by tightening the two knobs. · Once the
knife removing tool is secure loosen the four screws securing the knife to the
pulley. · Pull off the knife removing tool with the knife ALWAYS REMOVE
HOLDING THE KNOBS.
9
Disassembling the slice deflector · Remove the slice deflector by sliding it
to the
left
Disassembling the sharpener · Lift the sharpener cover.
· Loosen the screw at the rear of the knife sharpener without removing it
(about 10 turns).
· Then remove the sharpener by pulling it upwards from the slicer.
Cleaning
· Only use warm water and a mild detergent to clean all parts, using a soft,
spongy cloth and nylon brush.
· Do not use other metal products to scrape or remove stubborn deposits of
sliced product.
· Never leave any leftover product on the slicer (Clean at least once a day).
· DO NOT clean the unit, or any parts of the unit in a dishwasher.
· Rinse all parts after cleaning with clean water and dry with a soft cloth.
· Do not use abrasive cleaners, acids, steel wool or high-pressure water jets
which might damage the machine.
· Clean the machine body with a damp cloth or sponge, rinsing frequently with
hot water. Dry carefully.
Cleaning the knife
· To clean the knife whilst still on the machine, use a damp cloth on the
blade and move it slowly from the centre outwards to the edge.
· Dry the knife in the same way.
10
· To clean the back knife guard, pass a damp cloth between the blade and the back knife guard.
· Clean the machine body with a damp cloth or sponge, rinsing frequently with hot water. Dry carefully.
Reassembly After Cleaning
Reassembling the sharpener
· Ensure the screw at the rear is loose (about 10 turns). Reposition the
sharpener and turn screw until tight
Reassembling the centre plate
· Insert the centre plate over the knife and ensure that the flutes are flush
with the flutes on the fence plate.
Reassembling the slice deflector
· Insert the slice deflector over pins and slide back into position.
· Insert the centre plate spindle completely and rotate clockwise to secure.
11
Reassembling the table · Insert the table on the carriage
· Tighten the table locking knob
· Check that the table moves freely from left to right
· Check that the thickness selection knob works correctly
Sharpening the Knife
When and How Often to Sharpen the Knife
· Symptoms of a dull knife are excess waste on the unsliced portion.
· The blade needs to be sharpened periodically to provide consistent slices
and maximum food product.
· Sharpening the blade lightly every few days is more effective than heavy
sharpening at less frequent intervals. · WARNING: The blade can be sharpened
up until the
distance between the cutting edge of the blade and the inside border of the
blade guard ring is no more than 6 mm, corresponding to a decrease of about 10
mm of the size of the original diameter. Once this value has been reached, it
is NECESSARY TO REPLACE THE BLADE.
Sharpening the Knife NOTE: Before starting check that the grindstones have been cleaned.
· Turn the slicer off and rotate the thickness selection knob clockwise until
it stops and the slicer fence plate covers the knife.
· Pull back the carriage all the way to the left.
· Clean and dry both sides of the blade before sharpening. Please refer to
cleaning instructions.
· Lift the sharpener cover.
12
· Loosen sharpener release knob by turning it anti-clockwise several times
(1).
· Lift sharpener up (2), rotate it clockwise 180° (3) and lower it into
position with the knife fitting between the two stones.
· Plug in and select the start button on the slicer.
· Push the sharpening stone button (4) and keep it pressed for 10-15 seconds
· Press the deburring button (5) for 2-3 seconds (more could damage the blade
edge).
· Tighten sharpener release knob to secure sharpener.
TURN SLICER OFF before inspecting. · Return the sharpener body to the rest
position
and close the cover. · Tighten sharpener release knob. · Clean the entire
slicer.
13
Lubricating Your Slicer
NOTE: Use only the tasteless oil provided or white Vaseline oil. Do not use
vegetable oils! Lubricating the bottom runner guide bars (weekly) · Move the
carriage as close as possible to the operator · Insert the oiler in the
special hole/lubricating screw · Squeeze the oiler so that a small amount of
oil goes
into the hole · Remove the oiler and slide the carriage 3 to 4 times. NB: Not
all machines are equipped with a lubricating screw.
If so, lift the machine and lubricate the carriage bar directly.
Lubricating the transversal guide rods of the table and end device (weekly) ·
Put a small amount of oil on the rod and slide
the group 3 to 4 times. · Clean as necessary removing any excess oil.
Slicer Safety Tips
To avoid serious personal injury: · NEVER touch the slicer without training
and authorisation from your supervisor or if you are under the age of
18. Read this instruction manual first. · ONLY install the slicer on a level,
non-skid surface that is non-flammable and located in a clean, well-lit work
area and away from children and visitors. · NEVER HOLD THE FOOD PRODUCT WHILE
SLICING. Hold only the end device handle while slicing. · BEFORE CLEANING,
SHARPENING, SERVICING, OR REMOVING ANY PARTS always turn the slicer off, turn
the
thickness selection knob clockwise until it stops and unplug power cable. ·
NEVER touch rotating knife. · ALWAYS keep hands clear of all moving parts. ·
ALWAYS turn slicer off, turn the slicer thickness selection knob clockwise
until it stops. · NEVER place the power cord over the unit.
14
Troubleshooting
If the slicer is not working correctly please check the list below before contacting an engineer or Metcalfe Catering Equipment Ltd.
Problem
Possible Causes
Action Required
Pressing the start button does not start the machine.
No electricity.
Check that the plug is correctly inserted.
Pressing the start button the machine starts but the working light does not come on.
Light is defective.
Do not use the machine if the light does not work. Contact Service for assistance.
The machine starts but the motor heats up too much and gives off a bad odour.
Defective motor.
The machine vibrates.
Excessive resistance in cutting the product.
Defective transmission. The blade is not sharp.
Do not use the machine. Contact Service for assistance. Contact Service for
assistance.
Sharpen the blade.
The blade slows or stops under stress.
Sharpening is no longer regular.
The sliced product is frayed and irregular. The machine does not stop when the
button is pressed.
Loose belt.
Contact Service for assistance.
Grindstones are excessively dirty. Grindstones are worn out. The blade is not
sharp. The blade is excessively used.
Control circuit is defective.
Clean the grindstones.
Replace the grindstones. Contact Service for assistance.
Sharpen the blade. Replace the blade. Contact Service for assistance.
Pull out the plug to stop the machine immediately and contact Service for
assistance.
If the problems persist and the assigned solution does not remedy the problem,
please call our Service Department.
Maintenance
Only the maintenance listed below is recommended for the operator to carry
out, all other maintenance should be done by an approved engineer: · Knife
sharpening. · Lubrication of the bottom runner guide bars and end device
(weekly). · Check the condition of the electrical cable and the cable gland on
the base of the machine (periodically). · Replace Knife. · Replacing the
sharpening stone.
Maintenance to be carried out by engineer only: · Replacing the components of
the electrical system under the base. · Repairing the structural parts,
repairing and/ or replacing components under the base.
15
Spare Parts and Service
For more information on Metcalfe spare parts, accessories and service support,
including breakdown drawings and parts lists please contact us on the details
below.
Please always quote the Serial Number of the machine. This can be found on the
serial number plate which is located on the right-hand side of the machine’s
base.
Metcalfe Sales & Spares Department Metcalfe Service Department Metcalfe Website Metcalfe Telephone Number
sales@metcalfecatering.com service@metcalfecatering.com www.metcalfecatering.com 01766 830 456
Additional copies of this instruction manual can be obtained by either visiting our website or contacting the sales department.
Product Information
Please complete the below details and keep in a safe place. Ensure that you
complete the Model No & Serial No sections for future reference when enquiring
about spare parts and technical assistance. Company Name:
Company Address:
Model No: ____ Serial No: ____ Date of Purchase: Name of Dealer:
Please retain this information for your records
16
Metcalfe Warranty
All Metcalfe products are guaranteed against defects in material and
workmanship for a period of one year from date of invoice, except where
specifically noted. The Company’s obligation under this warranty is limited to
repairing or replacing, without charge, any part or parts found to be
defective under normal use, in accordance with the specified operations manual
and capacity ratings. On all return to factory warranty items, it is the
responsibility of the purchaser to return the entire unit to the factory, in a
clean condition, properly packed and labelled. All repairs, alterations or
replacement of materials or parts not authorised by Metcalfe will
automatically void all warranties in their entirety. All Metcalfe slicers
(except Simple Line) and EC20 chipper are covered by a 2-year warranty (1st
year parts and labour, 2nd year parts only) and full after sales service. All
Metcalfe MP mixers are covered by a 3-year warranty (1st years parts and
labour, 2nd and 3rd year parts only) and full after sales service. There is a
limited 6-month warranty on the following: · Mixer attachments (beater, whisk
and dough hook) · Chipper blades · Parts purchased or supplied for the repair
of Metcalfe equipment This warranty does not cover the following: · Failure
due to incorrect installation · Failure due to neglect, abuse, careless
handling or misuse of machine · Failure caused due to improper maintenance ·
Blender clutches · Knives and gears on can openers · Sharpening of slicer
blades · General wear and tear Metcalfe and its suppliers reserve the right to
make changes in design and specification to any product without prior
notification.
17
Notes
18
Metcalfe Catering Equipment Ltd Haygarth Park Blaenau Ffestiniog Gwynedd, LL41 3PF
4/2023
t 01766 830 456 e sales@metcalfecatering.com w www.metcalfecatering.com 19
References
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