metcalfe EC20 High Volume Electric Chipper Instruction Manual

Metcalfe EC20 High Volume Electric Chipper

Specifications

• Model: EC20
• Product Code: 5EC22
• Capacity: 20-25 kg
• Motor Power: 230V/50Hz, 0.18kW/0.25hp
• Dimensions (mm): 665 x 385 x 700
• Net Weight: 53 kg

Product Usage Instructions

Unpacking

Unpack the chipper immediately after receipt. Inspect for damage and ensure all parts are present, including the knife block assembly (supplied separately). Contact us if any damage is found.

Installation

1. Read the manual thoroughly before installation.
2. Do not proceed if you have any questions; contact support for assistance.

Operation

1. Ensure the chipper is properly assembled.
2. Place the items to be chipped in the hopper.
3. Press the start button to begin chipping.
4. Use the emergency stop button in case of any issues.

Cleaning Instructions

Recommended Cleaning: Follow the cleaning instructions provided in the manual to maintain the chipper’s performance.

Maintenance

Regular maintenance is essential for optimal performance. Refer to the maintenance section in the manual for detailed instructions.

FAQ

Q: What should I do if some parts are missing from the chipper?

A: If any parts are missing, refer to the manual for contact details to request replacements immediately.

Q: How do I troubleshoot issues with the chipper?

A: Refer to the troubleshooting section of the manual for guidance on identifying and resolving common issues.

Your Chipper

Metcalfe EC20 High Volume Electric Chipper

Features

• Production capacity of over 25kg of chips per minute, 192 rpm
• Total capacity of 20kgs, including hopper
• Interchangeable knife assembly offers a choice of four chip sizes: 10mm, 12mm, 14mm & 16mm
• The unit is not supplied with a knife assembly, please specify your preferred chip size(s) when ordering
• For use with wet, peeled potatoes
• Vee belt drive pulley for reliability and strength
• Manufactured from high-grade 304 food-safe stainless steel extending product life
• Heavy-duty machined components for longer product life
• Thicker gauge material for a solid, more robust product
• The hopper, knife assembly, and rotary feed are all removable for easy cleaning without the need for complicated removal tools
• All removable parts are dishwasher-safe
• Stainless steel hopper with built-in ingredient baffles allows free movement of potatoes
• Zero volt reset preventing unplanned start-ups
• Safety interlocked hopper and knife block preventing unsafe use
• An emergency stop button, IP65 rated, prevents ingress of water
• Hand screw locking mechanism ensuring a full stop occurs before access to rotating parts
• Motor thermal protection prevents overheating and damage
• Counter-top mounting or optional floor stand available
• Non-slip feet prevent unwanted chipper movement
• CE & UKCA approved

Technical Specifications

Model

| Product Code| Capacity (kgs)| Output (kgs per min)| Phase (Ø)| Motor (V/Hz)| Power (kW/hp)
---|---|---|---|---|---|---
EC20| 5EC22| 20| 25| 1| 230 / 50| 0.18 / 0.25

Dimensions | Shipping Information

Model

| Overall Dimensions

D x W x H (mm)

| Net Weight (kg)| Packed Dimensions

D x W x H (mm)

| Packed Weight (kg)| Volume (m3)
---|---|---|---|---|---
EC20| 665 x 385 x 700| 53| 700 x 430 x 730| 58| 0.22
Floor Stand| 505 x 460 x 510| 10.5| 520 x 475 x 525| 11| 0.13
Floor Trolley| 505 x 460 x 590| 11| 520 x 475 x 605| 11.5| 0.15

Dimensions

Optional Accessories

Stand & Trolley Dimensions

Unpacking

• Unpack the chipper immediately after receipt. Please inspect the chipper to ensure no damage and all parts are present including the knife block assembly (supplied separately).
• If the machine is found to be damaged, keep all the packaging material and contact us immediately or contact your source of the equipment.

You should receive:

• 1 x EC20 Chipper Body and Rotor
• 1 x EC20 Chipper Hopper and Locking Knob Assembly.
• 1 x Knife Block Assembly (ordered separately)
• If any of the above items were not received with your chipper, please refer to for contact details and inform us immediately for replacements.

Installation

1. Before using the chipper please read this manual thoroughly. DO NOT proceed with any installation or operation if you have any questions or do not understand anything within this manual. Please see the contact details for assistance.
2. Carefully unstrap the chipper from the pallet.
3. Select a location for the chipper keeping these key points in mind:
   • The floor or counter must be level
   • Work surface or bench, trolley, or stand, must be able to support a load of 75kg
   • Easy access for maintenance and servicing
   • Clearance for operating/opening the hopper
   • Sufficient space above the hopper to load the potatoes
4. If you purchased the Floor Stand or Floor Trolley, position the chipper on this before use, ensuring that the air vent opening on the stand is under the rear of the machine.
5. Please read the electrical information found on the data plate located at the rear of the machine. The incoming power should match the rating on the data plate.
6. The Electric Chipper 20 (EC20) comes with a fused 13 amp molded plug. The electrical supply should be connected via a 30A isolator providing at least 3mm separation in all poles.

Model| Voltage / Hz| Phase (Ø)| Load Current| Fuse Rating per phase| kW / hp
---|---|---|---|---|---
EC20| 230 / 50| 1| 5.0 Amps| 13 Amps| 0.18 / 0.25

• The supply to the machine must also be protected by a 30mA RCD.

Noise Test Report

• The average A-weighted sound pressure level is 63 dB.

Operation

• Press the start button and with the machine running, feed wet, peeled potatoes into the hopper. It will hold approximately 20kg of potatoes, which self-feed into the mechanism of the machine and discharge as cut chips from the chute.
• NOTE: do not leave the chipper unattended whilst in use.
• Some care is necessary when loading, as the rotor will not accept abnormally large potatoes, so these must be cut into two. The hopper is specially designed not to pass potatoes that are oversize, and which could otherwise clog the mechanism.
• The potatoes must be fed into the machine steadily and not emptied into the hopper all at once as this could lead to the rotor jamming.
• It is also essential that only potatoes be fed into this machine.
• NOTE: take great care to ensure that there are no stones mixed in with the potatoes.
• A stone or any other foreign object will damage the cutting knives and could cause the machine to jam. In this event, the machine has an inbuilt protection device, which will switch it off before the electric motor burns out.
• This overload protection feature will automatically reset itself when it cools down, but it is necessary to wait a few minutes for this to happen. After clearing the jam resume operation by pressing the start button.
• Should a stone damage the knife blades they must be replaced as further use could break the blades.
• This chipper is designed for batch process work; switch the machine off once all the potatoes have been cut. The motor is fitted with a thermal trip that will stop the machine if the motor overheats.
• This protection feature will automatically reset itself when it cools down, but it is necessary to wait a few minutes for this to happen.
• The machine will switch itself off in the event of failure of the electricity supply whilst operating. When the supply is restored, the machine must again be switched on. It is fitted with no-volt release.

Changing Chip Size

• To change to a different size of the chip, change the knife block assembly. Spare knife block assemblies are available from Metcalfe.
• Open the hopper, lift out the knife block, and replace it with the alternative selected.
• Knife blocks are available in the following sizes from the standard range: 10mm, 12mm, 14mm, and 16mm.

Cleaning Instructions

• ALWAYS disconnect or unplug the electrical power from the chipper before cleaning.
• NEVER use a scrubber pad, steel wool, or abrasive material to clean the chipper.
• NEVER use bleach or bleach-based cleaner.
• ALWAYS remove the knife assembly after each batch otherwise the assembly can become stuck on the locators and difficult to remove.

Recommended Cleaning

each use
Hopper| Hand wash using soap and water, rinse, dry, and sanitize.| Clean after each use

Maintenance

Regular maintenance by a qualified engineer is necessary to keep the chipper running smoothly and problem-free. Please ask our service department for details.

Drive System

| Inspect the drive belt for damage ensuring no damage or fraying is present.|

Once a year

Electrics

| Unplug the chipper and remove the base plate to access the electrics. Ensure all clips and connectors are clean and undamaged.| ****

Once a year

Electrics| Pat Test| Once a year

Troubleshooting

hopper handle and refit the hopper.
Knife block assembly is not fitted.| Fit knife block assembly making sure the base is clean.
The power is not connected correctly.| Check all power connections. Plug into a live socket.

DO NOT use an extension cord. Test socket with another item.

A building circuit breaker is off.| Check the breaker box.
Chipper stops during operation| Damaged or broken transmission belt.| Replace belt.
The Chipper is not installed on a level surface.| Adjust the surface or relocate the chipper. Make sure the rubber feet are fitted.
Chipper is noisy| The rotor is not seated correctly| Remove the rotor, clean, and refit to the chipper.
Damaged or worn belt.| Replace belt.
Noisy belt.| Check belt tension and adjust accordingly.

Spare Parts and Service

• For more information on Metcalfe spare parts, accessories, and service support, including breakdown drawings and parts lists please contact us on the details below.
• Please always quote the Serial Number of the machine.
• This can be found on the serial number plate which is located on the rear of the machine.
• Metcalfe Sales & Spares Department [email protected]
• Metcalfe Service Department[email protected]
• Metcalfe Websitewww.metcalfecatering.com
• Metcalfe Telephone Number 01766830456
• Additional copies of this instruction manual can be obtained by either visiting our website or contacting the sales department.

Metcalfe Warranty

• All Metcalfe products are guaranteed against defects in material and workmanship for one year from the date of invoice, except where specifically noted.
• The Company’s obligation under this warranty is limited to repairing or replacing, without charge, any part or parts found to be defective under normal use, according to the specified operations manual and capacity ratings.
• On all return-to-factory warranty items, it is the responsibility of the purchaser to return the entire unit to the factory, in a clean condition, properly packed and labeled.
• All repairs, alterations, or replacement of materials or parts not authorized by Metcalfe will automatically void all warranties in their entirety.
• All Metcalfe slicers (except Simple Line) and EC20 chippers are covered by a 2-year warranty (1st-year parts and labor, 2nd-year parts only) and full after-sales service.
• All Metcalfe MP mixers are covered by a 3-year warranty (1st-year parts and labor, 2nd and 3rd-year parts only) and full after-sales service.

There is a limited 6-month warranty on the following:

• Mixer attachments (beater, whisk, and dough hook)
• Chipper blades
• Parts purchased or supplied for the repair of Metcalfe equipment

This warranty does not cover the following:

• Failure due to incorrect installation
• Failure due to neglect, abuse, careless handling, or misuse of the machine
• Failure caused due to improper maintenance
• Blender clutches
• Knives and gears on can openers
• Sharpening of slicer blades
• General wear and tear
• Metcalfe and its suppliers reserve the right to make changes in design and specification to any product without prior notification.

Some other products in the Metcalfe portfolio:

• Metcalfe Catering Equipment Ltd
• Haygarth Park
• Blaenau Ffestiniog
• Gwynedd, LL41 3PF
• 01766 830 456
• [email protected]
• www.metcalfecatering.com

Documents / Resources

| metcalfe EC20 High Volume Electric Chipper [pdf] Instruction Manual
EC20 High Volume Electric Chipper, High Volume Electric Chipper, Electric Chipper, Chipper
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References

• Metcalfe Catering Equipment | Metcalfe UK | Catering Distributor

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