AJA OG-12G-AM Open Gear Card User Guide

AJA OG-12G-AM Open Gear Card

Product Information

Specifications

• Model: OG-12G-AM
• Type: openGear Card
• Channels: 16 channel AES audio embedder/disembedder
• Supported Video Standard: Up to 12G-SDI formats including 4096x2160p 60 YCbCr 4:4:2
• Audio Support: Up to 16 channels of embedded audio

Product Usage Instructions

Card Overview

The OG-12G-AM is designed for embedding and disembedding AES audio signals. Users can select whether to pass existing SDI input audio or embed AES input audio on a channel pair basis.

Installation

1. Ensure the host openGear frame is powered off.
2. Insert the OG-12G-AM card into an available slot in the openGear frame.
3. Power on the openGear frame.

Operation

1. Connect the necessary SDI and audio cables to the card.
2. Use the DashBoard Control System to configure audio embedding/disembedding preferences.
3. Ensure that the input video standard matches the supported formats of the OG-12G-AM.

Maintenance

• Regularly check for firmware updates on the manufacturer’s website.
• Clean the card and connectors periodically to prevent dust buildup.

FAQ

• Q: How many channels of embedded audio does the OG-12G-AM support?
  • A: The OG-12G-AM supports up to 16 channels of embedded audio.
• Q: What is the maximum video resolution supported by the OG-12G-AM?
  • A: The card supports up to 12G-SDI formats including 4096x2160p 60 YCbCr 4:4:2. Refer to the Tech Specs for a complete listing.

Notices

Trademarks

AJA® and Because it matters.® are registered trademarks of AJA Video Systems, Inc. for use with most AJA products. AJA™ is a trademark of AJA Video Systems, Inc. for use with recorder, router, software and camera products. Because it matters.™ is a trademark of AJA Video Systems, Inc. for use with camera products.

Corvid Ultra®, lo®, Ki Pro®, KONA®, KUMO®, ROI® and T-Tap® are registered trademarks of AJA Video Systems, Inc.
AJA Control Room™, KiStor™, Science of the Beautiful™, TruScale™, V2Analog™ and V2Digital™ are trademarks of AJA Video Systems, Inc.
All other trademarks are the property of their respective owners.

Copyright

Copyright © 2023 AJA Video Systems, Inc. All rights reserved. All information in this manual is subject to change without notice. No part of the document may be reproduced or transmitted in any form, or by any means, electronic or mechanical, including photocopying or recording, without the express written permission of AJA Video Systems, Inc.

Contacting AJA Technical Support or Sales

Please have all pertinent information at hand prior to contacting AJA support or sales.

• Support Telephone: +1.530.271.3190
• Support Website: https://www.aja.com/support/contact
• Support Email: support@aja.com
• Sales Email: sales@aja.com
• Shipping Address: AJA Video Systems 180 Litton Drive Grass Valley, CA 95945, USA

Introduction

Card Overview

The OG-12G-AM is a 16 channel AES audio embedder/disembedder. AES audio can be embedded and disembedded simultaneously. The embedder and disembedder are user selectable, on a channel pair basis, to either “pass” existing SDI input audio or embed AES input audio through the back panel. Horizontal ancillary data (HANC) packets in compliance with SMPTE 291M can also be dropped at the input.

The OG-12G-AM automatically detects and configures to the input video standard. 12G-SDI formats up to and including 4096x2160p 60 YCbCr 4:4:2 are supported (see “OG-12G-AM Tech Specs” on page 23 for a complete listing).
The SDI output has minimal video latency and supports up to 16 channels of embedded audio.

NOTE: 2048x1080p/psf 29.97 and 30 formats support a maximum of 8 channels embedded audio.

Using the DashBoard application, you can configure data packets to be passed from the AES inputs to embedded ancillary packets un-altered. This, along with minimized embed/disembed latency, ensures 100 percent compatibility with Dolby® bitstreams and other non-PCM data.

Features

• openGear compatible card (requires 2 slots, rear card included)
• Use with openGear 2RU frames
• Controlled by DashBoard network control software
• 12G, 6G, 3G, HD, and SD-SDI embedder/disembedder
• 16 Channel AES audio
• 1x BNC 12G-SDI input
• 1x BNC 12G-SDI output
• 8x BNC AES configurable I/O
• Setup via DashBoard network control software
• Hot-swap capable
• Five-year international warranty with unlimited technical support

OG-12G-AM Simplified Block Diagram

I/O Connections for OG-12G-AM

Signal Indicators on the OG-12G-AM Card

Located at the upper front area of the OG-12G-AM card, the Lock LED indicates by color the type of signal detected by the SDI input (Table 1).

Table 1. SDI In Lock LED Signal Detected

Signal Indicators in the DashBoard Control System

Card Alarm State – Red

This potential card state will result in a red alarm indicator:

• HW Status Unsupported Rear Module

Card Alarm State – Yellow

When the input signal is not present, the DashBoard Control System shows a yellow Card State alarm: “Signal Lock Not Locked.” Additionally, under the Status tab, the Signal Lock status is shown as “Not Locked,” and the Input Signal is shown as “No Video.”

Card Alarm State – Green

When there is a valid input signal detected, the DashBoard Control System shows a green Card State. Additionally, under the Status tab, the Signal Lock is shown as “Locked,” and the Input Signal field shows the resolution of the signal detected.

User Controls

DashBoard Control System

The DashBoard Control System, created by Ross Video, provides a control interface between Windows, macOS and Linux computers and the cards installed in an openGear frame. DashBoard operates through TCP/IP communication and requires an Ethernet connection between the controlling computer and an openGear frame.
For details about acquiring and using the DashBoard Control System, refer to “Using the DashBoard Control System”

openGear and AJA

openGear is an open-architecture, modular frame system designed by Ross Video and supported by a diverse range of terminal equipment manufacturers, including AJA. Ross Video manufactures the frames, power supplies and network cards for openGear. AJA is a reseller of the openGear frames.

AJA Video is a leading manufacturer of video interface technologies, converters, digital video recording solutions and professional cameras, bringing high-quality, cost-effective products to the professional, broadcast and postproduction markets. AJA products, including openGear cards, are designed and manufactured at our facilities in Grass Valley, California.

Installation

Summary

Installing an OG-12G-AM card into an OG-X-FR openGear frame consists of the following steps:

• Install the rear plate onto the back of the frame corresponding to the slot pair you will be using for the OG-12G-AM card.
• Insert the OG-12G-AM card into the frame in the right (even numbered) slot of the pair.
• Connect the BNC cabling to the rear plate.

ESD Susceptibility – Static discharge can cause serious damage to sensitive semiconductor devices. Avoid handling circuit boards in high static environments such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper grounding precautions when working on circuit boards and related equipment.

Unpacking

Unpack each openGear product you received from the shipping container and ensure that all items are included. If any items are missing or damaged, contact your sales representative or AJA directly.

Parts List

OG-12G-AM Rear Plate Installation

1. Ensure that the chassis is properly installed in a secure rackframe.
2. Locate the card frame slot on the rear of the openGear frame into which you wish to install the openGear card.
   • NOTE: An OG-12G-AM card occupies two slots in the frame.
3. Using a Phillips screwdriver, unscrew the top screw from the desired blank rear plate and remove it.
4. Seat the bottom of the rear plate in the seating slot at the base of the frame back plane (Figure 5).
5. Align the top screw of the rear plate with the screw hole on the top edge of the frame back plane.
6. Ensure the rear plate aligns with the desired card slot before tightening the screw.
7. Using a Phillips screwdriver, fasten the rear plate to the frame back plane (Figure 6). Do not over tighten.
8. Ensure proper frame cooling and ventilation by having all rear frame slots covered with either OG card rear plates or blank metal plates.

OG-12G-AM Card Installation

1. Open the openGear frame door as follows:
   • Gently pull the side door tabs towards the center of the door, releasing the door from the frame.
   • Using both hands, pull the door towards you. The door extender arms prevent the door from falling.
2. Locate the rear plate you installed as described above. The interior slot number is dependent on the slot combinations into which you installed the rear plate. This allows adequate spacing to avoid damaging the card, the cards installed in the neighboring slots, or both.
3. Hold the card by the edges and carefully align the card edges with the rails inside the frame. The slots are numbered starting from the left-most slot when facing the frame front.
   • IMPORTANT: OG-12G-AM cards are installed into the right (even numbered) slot of the pair in order to connect with the rear plate.
4. Insert the card into the frame until the card is properly seated in the Rear Plate. After you feel the card’s first click, its position in the frame will resemble Figure 7.
5. Next, press against the white plastic tab again until you feel the second click. Make sure that the plastic tab at the bottom of the front edge of the card is completely upright. If it is tilting forward, the card is not yet fully inserted. A properly seated card position should resemble Figure 8.
6. Some OG cards require more pressure than others to be fully inserted. Do not apply excessive force if you cannot completely insert the card into its slot.
7. Close the frame door as follows:
   • Slide the door into the frame.
   • Pull and release the door tabs to ensure the frame door is securely locked to the frame.

Cabling

• Refer to Figure 2 to identify the input and output signal connectors.

Operation

Default Operational Settings

The OG-12G-AM ships from the factory with the following configuration:

• Input AES audio channel pairs on connectors AES I/O 1, 2, 3, and 4 are embedded in to SDI output channel pairs 1/2, 3/4, 5/6, and 7/8, overwriting any existing embedded audio.
• Input SDI embedded audio channel pairs 1/2, 3/4, 5/6, 7/8 are disembedded to AES audio channel pairs on connectors AES I/O 5, 6, 7, and 8
• All HANC packets pass from SDI input to output, except for embedded output audio channels 1/2, 3/4, 5/6, 7/8.

If these settings apply to your requirements, you can simply connect the video and audio input and output signal cables and power up the unit.
For other applications, you can configure the card using the DashBoard Control System.

Using the DashBoard Control System

• The DashBoard Control System is available as a free download from the openGear DashBoard Software Download webpage: https://www.opengear.tv/frame-and-control/control-system/download/
• Ross Video offers comprehensive documentation that covers the extensive capabilities of the DashBoard Control System: https://www.rossvideo.com/support/product-documentation/dashboard/
• This AJA OG-12G-AM manual addresses only those essential aspects of the DashBoard Control System needed to control the OG-12G-AM card.

Requirements

The DashBoard Control System requires the following components:

• openGear frame with a Frame Controller card
• Ethernet connection betweeen the controlling computer and the openGear frame

NOTE: The openGear frame ships from AJA with the MFC-8322-S Frame Controller card for controlling the new AJA DashBoard cards. The openGear frame also supports the MFC-0G3-N Advanced Networking Frame Controller card, which can be used to control compatible OG cards.

DashBoard automatically discovers openGear and DashBoard Connect devices, such as openGear frames and cards that are present and accessible on your network.

Configuration Settings Stored in OG Card

• Configuration settings made through DashBoard are stored in the OG-12G-AM unit through subsequent power cycles.

Control Interface Basic Components

The basic components of the DashBoard Control System user interface consist of the basic tree view of frames and cards, the card information and status panel, and the parameter controls panel. These elements are shown below.

Basic Tree View of Frames and Cards

• The basic tree view in the left column shows the frames and cards that are discoverable by DashBoard on your network.

Card Information and Status

• The card information and status panel, shown in the middle panel, display the basic status of the card currently selected in DashBoard. The yellow fields in this panel indicate that they are read-only.

Card Information Screen

• The Card information screen indicates the basic information about the card itself such as the card name, hardware status, serial number, software version and other items.

Status Information Screen

• The Status information screen indicates the status of key aspects of signal presence such as Signal Lock, SDI Signal Type, Input Signal, Output Signal, and which groups are present in the ingoing and outgoing embedded audio.
• The AES Audio Inputs section reports the presence of AES audio for AES input and output pairs. Refer to “I/O Connections for OG-12G-AM” to see the corresponding BNC inputs.

Parameter Controls

• The parameter controls panel on the right side of DashBoard shows the tabs and parameters that are configurable for the selected card.

Input Tab Screen

• Click on the Input tab to view and make changes to the converter’s input settings.

3G-SDI Level B:

When a 3G-SDI Level B DS (Dual Stream) signal is detected, use this control to select which input video stream the unit will disembed audio from—Stream A or Stream B. This setting also controls whether output video Stream A or Stream B will receive embedded audio.

NOTE

• This control has no effect if a 3G-SDI Level B-DS signal is not detected.

Output Tab Screen

Packet Processing Control

HANC Data

• Pass – All incoming HANC packets are passed unless the embedder settings require all or part of them to be over-written.
• Remove – All incoming HANC packets are dropped before embedding any new audio packets. The embedder settings determine all embedded audio output. Disembedding is not affected.

Internal Signal Generator

• The Output tab features an internal video signal generator (Black, 100% Color BVars, or Grey), and the video format of the video signal can be set.

Audio X-Point Tab Screen

Direction

Select from the drop down menu to assign the signal direction of the corresponding AES I/O BNC. Select from:

• Input/Embed
• Output/Disembed
• Unused

Video Channel Pair

• Select from the drop down menu any AES channel pair to be assigned for Input/ Embed or Output/Disembed for the corresponding AES I/O BNC.

Selection Status

• When valid selections are made, a green circle will be present and the box will remain empty.
• When invalid selections are made (such as assigning different AES inputs to the same Video Channel Pair) the circle will turn yellow, and the following warning message will appear: ” Attempted Duplicate AES Embed

NOTE

• The factory default is AES I/O’s 1, 2, 3, 4 set to Input/Embed with the Video Channel Pairs set respectively to 1/2, 3/4, 5/6, 7/8, and the AES I/O’s 5, 6, 7, 8 are set to Output/Disembed with the Video Channel Pairs set to 1/2, 3/4, 5/6, 7/8.
• When duplicate AES embedding is detected, both selections are set to “Unused” until the conflict is resolved. This is shown in the “AES Audio I/O” under the “Status” tab on the left of the screen.

Audio SRC Tab Screen

• Click on the Audio SRC tab to view and make changes to the packet processing and set the Sampe Rate Converter.

Sample Rate Converter

This setting determines whether AES audio inputs are passed through the sample rate converter before embedding. Turn this setting Off for compatibility with non-PCM bitstreams such as Dolby-E.
Choose Auto, On, or Off for each of the input channel pairs (Ch1/2 through Ch15/16).

• Auto – Automatically selects whether incoming AES audio is sample rate converted. If channel status bits are detected that indicate the audio is PCM (normal digital audio), the audio will be passed through the sample rate converter. If compressed audio (such as Dolby) bits are detected, the sample rate converter is bypassed (it would corrupt the compressed data).
• On – Pass all input AES audio through the sample rate converter before embedding (for example, for use with PCM audio). AES inputs are sample rate converted to a 48KHz rate synchronous to the video input.
• Off – Do not pass any input AES audio through the sample rate converter before embedding (for example, Dolby® Digital from a synchronous source).

NOTE

• For proper operation with SRC Off, the AES input timing must be externally synchronized to the input SDI.

About SRC Settings

48KHz synchronous ancillary packets are disembedded and passed unaltered to the AES outputs regardless of the SRC setting. With the SRC setting Off, data packets are passed from the AES inputs to embedded ancillary packets unaltered, according to SMPTE 337M. All AES3-2003 defined channel status bits are passed through unaltered in both the embed and dis-embed directions—except for the sample rate field, which is always set to 48KHz. The channel status CRC is re-calculated and inserted into the bitstream.

Setup Tab Screen

Click on the Setup tab to view and make changes to the card name or to restore card settings to factory default values.

• Card Name – By default, this field is pre-populated with the card name OG-12G-AM. You can change the card name by editing the text in the Card Name field.
  • NOTE: Changing the Card Name in the Setup tab also changes the name of the card in the DashBoard tree view.
• Identify Card- This feature is especially useful for identifying a specific card when you are working with numerous cards / frames. Click the checkbox to turn on Identify Card. When enabled, the PWR LED located at the front top edge of the card will blink on and off with an orange/green color. When disabled (default) the PWR LED light illuminates a solid green color when the card is powered on.
• Factory Settings – If you would like to revert the card settings to factory default values, click Restore.

Uploading New Software

• When available, you can upload updated software to the OG-12G-AM through the DashBoard Control System by following the steps below.

To Upload New Software

1. Check the AJA website for new software for your OG-12G-AM. If new software is found, download it and uncompress the file archive (zip).
2. Click the Upload button in the lower panel of the DashBoard Control System to open the Upload Software Wizard.
3. From the Upload Software Wizard window, select Browse.
4. Navigate to the location of the downloaded .bin file containing the software update. Select the .bin file, then select Open. The Upload Software Wizard window displays characteristics of the selected file for uploading.
5. Click Finish. The uploading process begins.
6. When the progress bar indicates that the uploading is finished and status indicates “Complete,” click OK.
7. To verify the version of software or firmware currently installed on your card, select the Card tab from the center panel of DashBoard.

Rebooting

• Rebooting is a standard function built in to the DashBoard Control System, and should only be performed if the board has become unresponsive.

WARNING

• During a reboot, any card operations will be briefly interrupted, but will be restored once the reboot has completed.

To Reboot the OG-12G-AM

1. Click the Reboot button in the lower panel of DashBoard. The reboot confirmation message displays.
2. Click Yes. The message “Loading data, please wait. Refreshing device data” displays for a moment. The card will be online for a few seconds, and any current operations will be interrupted.
3. Following a Reboot operation, the board configuration will return to the settings that were in place at the time of rebooting.

Appendix A

Appendix A – Specifications

OG-12G-AM Tech Specs

• Video Formats

  • (4K) 4096x2160p 23.98, 24, 25, 29.97, 30, 47.95, 48, 50, 59.94, 60
  • (UltraHD) 3840x2160p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60
  • (2K) 2048x1080p 23.98, 24, 25, 29.97, 30, 47.95, 48, 50, 59.94, 60
  • (HD) 1920x1080p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60
  • (HD) 1920x1080i 50, 59.94, 60
  • (HD) 1280x720p 50, 59.94, 60
  • (SD) 625i 50
  • (SD) 525i 59.94
  • RGB and YCbCr, 4:4:4/4:2:2, 10-bit
    Note: Raster and frame rate dependent. Please see OG-12G-AM Video Formats in Documents and Manual.

• Video Input Digital

  • 1x 12G-SDI BNC, SMPTE 259/292/424/2081/2082
  • Single Link SD/HD/2K/UltraHD/4K
  • Single Link 3G-SDI Level A or B DL, SMPTE 425

• Video Output Digital

  • 1x 12G-SDI BNC, SMPTE 259/292/424/2081/2082
  • Single Link SD/HD/2K/UltraHD/4K
  • Single Link 3G-SDI Level A or B-DL, SMPTE 425

• Video Path Delay
  Video Out is a delayed, reclocked version of Video In, at same frame rate, etc.
  Video Out is undefined when no input.

  • Video Latency, time measured between video input and video output connector:
  • 12G = 4 μsec
  • 6G = 4 μsec
  • 3G level A = 4 μsec
  • 3G level B = 8 μsec
  • HD (1.5 Gb) = 8 μsec
  • SD (270 Mb) = 22 μsec

• Audio Inputs and Outputs Digital

  • AES PCM audio, 8x BNC, up to 16-channels in, 16-channels out, selectable in pairs

• Audio Data Formats

  • AES3-2003

• Embedded Audio

  • SMPTE 272M (SD): 20-bit, 48 kHz synchronous
  • SMPTE 299M (3G/HD): 24-bit, 48 kHz synchronous
  • Incoming embedded audio can be passed, removed, or overridden
  • Up to 16-channels supported
    Note: 2048x1080p/PsF 29.97 and 30 formats support a maximum of 8-channels embedded audio.

• Embed Path Audio Latency
  (Time measured between audio input and video output connector):

  • 1500 μsec (SRC ON)
  • 400 μsec (SRC OFF)

• Disembed Path Audio Latency
  (Time measured between video input and audio output connector):

  • 210 μsec

• User Interface

  • openGear DashBoard network control software via Windows, macOS, or Linux

• Size (w x d x h)

  • openGear standard form factor, front slot and rear card
  • Two slots required for each card

• Weight

  • 0.5 lb (0.3 kg)

• Power

  • openGear frame compatible, 10.0 watts max per card

• Environment

  • Safe Operating Temperature: 0 to 40 C (32 to 104 F)
  • Safe Storage Temperature (Power OFF): -40 to 60 C (-40 to 140 F)
  • Operating Relative Humidity: 10-90% noncondensing
  • Operating Altitude: <3,000 meters (<10,000 feet)

FCC STATEMENT

Federal Communications Commission (FCC) Compliance Notices

Class A Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.

Canadian ICES Statement

Canadian Department of Communications Radio Interference Regulations This digital apparatus does not exceed the Class A limits for radio-noise emissions from a digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. This Class A digital apparatus complies with Canadian ICES-003.

Regulatory Compliance

This equipment may be operated in the countries that comprise the member countries of the European Union and the European Free Trade Association. These countries, listed in the following paragraph, are referred to as The EuropeanCommunity throughout this document:

AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY, SWITZERLAND

Appendix B

Appendix B – Safety and Compliance

Declaration of Conformity

• Marking by this symbol indicates compliance with the Essential Requirements of the EMC Directive of the European Union 2014/30/EU.

This equipment meets the following conformance standards:

Safety

• EN 60065: 2014 (T-Mark License),
• IEC 60065: 2014 (CB Scheme Report/Certificate)

Additional licenses issued for specific countries available on request.

Emissions

• EN 55032: 2012 + AC: 2013, CISPR 32: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013

Immunity

EN 55103-2: 2009, EN 61000-4-2:2009, EN 61000-4-3: 2006 + A1:2008 + A2:2010, EN 61000-4-4: 2004 + A1:2010, EN 61000-4-5:2006, EN 61000-4-6:2009, EN 61000-4-11:2004
Environments: E2, E3 and E4

The product is also licensed for additional country-specific standards as required for the International Marketplace

Warning

• This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.

Recycling Notice

This symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product.

Korea KCC Compliance Statement

Class A
(Broadcasting Communication Equipment for Office Use)

• As an electromagnetic wave equipment for office use (Class A), this equipment is intended to use in other than home area. Sellers or users need to take note of this.

Taiwan Compliance Statement

This is a Class A product based on the standard of the Bureau of Standards, Metrology and Inspection (BSMI) CNS 13438, Class A. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Japanese Compliance Statement

• This is a Class A product based on the standard of the VCCI Council (VCCI 32: 2016).
• If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.

Translated Warning and Caution Messages

The following caution statements, warning conventions, and warning messages apply to this product and manual.

• Warning Symbol
• Hazard Symbol
• Caution Symbol

Before Operation Please Read These Instructions

• Warning! Read and follow all warning notices and instructions marked on the product or included in the documentation.
• Warning! Do not use this device near water and clean only with a dry cloth.
• Warning! Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Warning! Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Warning! Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the device, the device has been exposed to rain or moisture, does not operate normally, or has been dropped.
• Warning! Disconnect the external AC power supply line cord(s) from the mains power before moving the unit.
• Hazard! High Voltage. This situation or condition can cause injury due to electric shock.
• Warning! Only use attachments and accessories specified and/or sold by the manufacturer.
• Warning! Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Warning! Since the Mains plug is used as the disconnection for the device, it must remain readily accessible and operable.
• Warning! Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the device.
• Warning! Unplug this device during lightning storms or when unused for long periods of time.
• Warning! Ensure Mains Power is disconnected before installing the OG-12G-AM modules into the frame, or installing and removing options. If a Mains switch is not provided, the power cord(s) of this equipment provide the means of disconnection. The socket outlet must be installed near the equipment and must be easily accessible.
• Warning! Dual Power Cord Notice—please read this. To reduce the risk of electrical shock, disconnect both power cords before servicing equipment.
• Caution! The OG-X-FR front fan door is heavy. Remove with Caution.
• Warning! Do not open the chassis. There are no user-serviceable parts inside. Opening the chassis will void the warranty unless performed by an AJA service center or licensed facility.
• Caution! To meet safety regulations for leakage current, connect the dual power supplies to separate branch circuits.

Warranty

5 Year Warranty and Liability Information

Limited Warranty on Hardware

AJA Video Systems, Inc. (AJA Video) warrants that the hardware product, not including software components, will be free from defects in materials and workmanship for a period of five years from the date of purchase. AJA Video provides a separate software warranty as part of the license agreement applicable to software components.

If the Customer brings a valid claim under this limited warranty for a hardware product (hereafter, a “product”) during the applicable warranty period, AJA Video will, at its sole option and as the Customer’s sole remedy for breach of the above warranty, provide one of the following remedies:

• Repair or facilitate the repair the product within a reasonable period of time, free of charge for parts and labor.
• Replace the product with a direct replacement or with a product that performs substantially the same function as the original product.
• Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

To obtain service under this warranty, the Customer must notify AJA Video of the defect before expiration of the warranty period and make suitable arrangements for the performance of service by contacting AJA Video support through the channels set forth on the support contacts web page at https://www.aja.com/support.

Except as stated, the Customer shall bear all shipping, packing, insurance and other costs, excluding parts and labor, to effectuate repair. Customer shall pack and ship the defective product to a service center designated by AJA Video, with shipping charges prepaid. AJA Video shall pay to return the product to Customer, but only if to a location within the country in which the AJA Video service center is located. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY NOT APPLY TO YOU.

Limitation of Liability

Under no circumstances shall AJA Video be liable in ANY WAY FOR ANY LOST, CORRUPTED OR DESTROYED DATA, FOOTAGE OR WORK, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, OR FOR ANY THIRD PARTY CLAIM, IN CONNECTION WITH THE PRODUCT, WHETHER RESULTING FROM DEFECTS IN THE PRODUCT, SOFTWARE OR HARDWARE FAILURE, OR ANY OTHER CAUSE WHATSOEVER, EVEN IF AJA VIDEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AJA VIDEO’S LIABILITY IN CONNECTION WITH THE PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT. The foregoing limitations apply even if any remedy set forth in this LIMITED WARRANTY fails of its essential purpose. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY NOT APPLY TO YOU.

Governing Law and Language; Your Rights

This limited warranty is the only warranty provided by AJA Video on the hardware product. It supersedes all prior or contemporaneous understandings regarding such subject matter. No amendment to or modification of this warranty will be binding unless in writing and signed by AJA Video. The laws of the State of California, USA will govern this warranty and any dispute arising from it. Any translation of this Agreement is intended for convenience and to meet local requirements and in the event of a dispute between the English and any non-English versions, the English version of this warranty will govern. This limited warranty gives you specific legal rights and you may have other rights that vary from jurisdiction to jurisdiction, some of which are noted above.

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