Vorago ESB-310 TWS Wireless Earbuds User Guide

September 7, 2024
Vorago

Vorago ESB-310 TWS Wireless Earbuds

BEFORE USING YOUR HEADPHONES

Before use, please tear off the protective film from charging pins on earbuds, then put back the earbuds for power on to use and charge.

ACCESSORIES INCLUDED

  • 2 x Wireless earbuds
  • 1 x Portable charging case
  • 1 x USB-C charging cable

KNOW YOUR EARBUDS

TOUCH FUNCTIONS

HOW TO USE YOUR EARBUDS

SET UP YOUR EARBUDS

  • Power on: Take out earbuds from charging case / Or long touch the MFB 3 seconds.
  • Power off: Putting earbuds in the case and closing the case will power them down automatically /Or under disconnected status, long touch the MFB button for 5 seconds.

CONNECT YOUR EARBUDS

  1. Take one earbud out of the charging case.
  2. Open device Bluetooth, search “ESB-310”, click and to connect. (When the earbud and device connect successfully, the indicator white light flashes and you can hear prompt tone “Connected”)

CONNECT YOUR EARBUDS
Double Earbuds

  1. Take out two earbuds from charging case, earbuds will connect automatically. The L indicator flashes light slowly and the R indicator flashes two colors lights alternatively and earbuds are in pairing mode, which is ready to connect with the Bluetooth devices.
  2. Open bluetooth devices search “ESB-310” click on it and to connect when Bluetooth is paired successfully, you will hear a tone “connected”.
  3. Re-connect automatically: The earbuds will re-connect automatically to previously paired devices. (Premise is that device’s Bluetooth is on and earbuds pairing record still exist)

LIGHT INDICATOR

  • Earbuds
    While charging, the indicator light is on; once fully charged light turns off; When pairing, the indicator light flashes quickly

  • Charging case
    While charging, the light flashes slowly; Once fully charged, the light is steady on; When low power, the light flashes slowly; When discharging, light is steady on.

NOTE

  1. The two earbuds are already paired before delivery. So it is unnecessary to pair two earbuds by yourself.
  2. If two earbuds cannot pair successfully, please put them back into charging case and close the lid, then take the buds out of case, the L and R buds will pair automatically, no other operation needed.
  3. If the earbuds do not play any sound after connected with device, please put both earbuds into the charging case and close the lid, then open it and take the earbuds out again. (The earbuds should automatically connect to the device that they were last paired with.)
  4. If the earbuds powers on without being connected with device, it will power off automatically.

DATA SHEET

Safety warnings

  • Do not use the product with a damaged cord, this could cause malfunction or cause electric shock. electric shock.
  • Be careful not to spill liquids on the product, as this could cause it to malfunction or produce an
  • Use of this device in conditions other than normal may cause electric shock.

Limited product warranty

Vorago equipment and / or accessories are covered by a limited warranty for the time indicated in the annexed validity table, counting from the date of acquisition, against any manufacturing and operation defect, provided they have been used under normal conditions of use during the warranty period and for which it was manufactured. Vorago warranty the buyer the absence of anomalies regarding the materials.

Important warranty policy : Please read and complete this warranty policy and seal it in the store when purchasing the product

Responsibilities

The total responsibility of Vorago will be to repair or replace the product, including labor and parts, at no cost to the buyer when it is returned to the point of sale, presenting this warranty policy properly completed and stamped by the establishment where it was purchased. The product or copy of the receipt or receipt or invoice, in which data of the product the date of purchase is specified, to verify the times within the warranty. Vorago may use new parts, restored or used in good condition to repair or replace any product, at no additional cost to the consumer. In the case of equipment and / or accessories that can not be repaired, the change will be generated by a similar product or with superior characteristics. This warranty covers the transportation expenses of the product derived from  its fulfillment; which will be directly attributable to the supplier of the product. In all replacement products. the original warranty period will be  renewed. Vorago is governed by international standards for the manufacture of products.

How to obtain warranty support

Warranty claims are processed through the point of sale, during the first 15 days after the purchase, as long as they meet the requirements. Guarantee claims that can not be processed through the point of sale and any concerns related to the product purchased should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustin, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.

Except in situations of force majeure or fortuitous event, the repair time in no case will be greater than 30 calendar days from the date of receive of the equipment in Vorago.

Exclusions

This warranty is has valid in the following cases:

  • When the product had been used in conditions other than normal.
  • When the product has not been operated in accordance with the instructions for use.
  • When the product has been altered or repaired by unauthorized persons by Vorago.

Vorago does not offer any other express warranty for this product. To make the warranty valid, as well as the acquisition of parts, components, consumables and accessories

To validate a warranty, the following information must be sent to the email: garantias@voragolive.com

  1. Model and color
  2. Product failure
  3. Ticket or purchase invoice (digitized)
  4. Your address with CP, telephone and full Name.

Available in the establishment where the product was purchased and / or in our central offices:

Returns
In the case of product return, it will only be the place of purchase by the end customer. Subject to the return policies established by the same seller.

Vorago, S.A. de C.V. Francisco Villa No. 3 Col. San Agustín, C.P. 45645 Tlajomulco de Zúñiga, Jalisco, México.
Importadora Global Rida S.A. de C.V. Matilde Márquez No. 68 Colonia Peñón de los Baños C.P. 15520 Alcaldía Venustiano Carranza, CDMX RFC: IGR1510164C2

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