Vorago N4020 Alpha Plus V2 Laptop User Guide

June 6, 2024
Vorago

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Vorago N4020 Alpha Plus V2 Laptop

Vorago N4020 Alpha Plus V2 Laptop

KNOW YOUR DEVICE

Know Your Device

  1. Spanish keyboard
  2. Touchpad
  3. Microphone
  4. 14″ Screen
  5. 3.5mm port (audio)
  6. MicroSD reader
  7. Speakers
  8. 1xUSB 3.0, 1xUSB2.0
  9. RJ45 LAN (10/100/1000 Mbit)
  10. HDMI

BEFORE STARTING

The first time you turn on your computer it takes longer than usual to start as it is being configured, it is important that during this time you DO NOT TURN IT OFF OR RESTART it as it may damage the operating system.
After a few minutes of turning it on, your computer will enter the operating system and be ready to use.

PRECAUTIONS AND WARNINGS

  • Avoid sunlight, do not place the product in humid environments.
  • Avoid places with high temperatures
  • Avoid excess dust.
  • Do not place your laptop near heat source
  • Place the product in places with good ventilation, follow the instructions in this manual for its installation.
  • Use a dry cloth to clean your laptop if necessary.

TECHNICAL SPECIFICATIONS

Voltage 12V DC-2A
Screen 14″
CPU Intel Celeron N4020
Micro Frequency 1.1GHz ~ 2.8GHz
Cores 2
Integrated Graphics Intel® UHD Graphics 600
Cache 4 MB
RAM 4 GB
USB Port 1 x USB 3.0, 1 x USB2.0
Network RJ45 LAN
Capacity 64GB eMMC + 500GB HDD
Wireless network 802.11 b/g/n + BT
Memory Reader MicroSDC
OS Windows 10
Battery 4000 mAh
Measurements 32.8 x 22 x 1.78 cm

Limited Product Warranty

Vorago equipment and / or accessories are covered by a limited warranty for the time indicated in the annexed validity table, counting from the date of acquisition, against any manufacturing and operation defect, provided they have been used under normal conditions of use during the warranty period and for which it was manufactured. Vorago guarantees the buyer the absence of anomalies regarding the materials.

  • PC, tablets, cell phones, audio, keyboards, mouse, networks and accessories – Validity 12 Months

  • LCD Monitor – 36 Months*

  • Except in panel (screen display) for which it will only be 12 months.

Warranty Important: Please read and complete this warranty policy and seal it in the store when purchasing the product.

Responsibilities

The total responsibility of Vorago will be to repair or replace the product, including labor and parts, at no cost to the buyer when it is returned to the point of sale, presenting this warranty policy properly completed and stamped by the establishment where it was purchased. The product or copy of the receipt or receipt or invoice, in which data of the product the date of purchase is specified, to verify the times within the guarantee. Vorago may use new parts, restored or used in good condition to repair or replace any product, at no additional cost to the consumer. In the case of equipment and/or accessories that can not be repaired, the change will be generated by a similar product or with superior characteristics. this guarantee covers the transportation expenses of the product derived from its fulfillment; which will be directly attributable to the supplier of the product. In all replacement products, the original warranty period will be renewed. Vorago is governed by international standards for the manufacture of products.

How to Obtain Warranty Support

Guarantee claims are processed through the point of sale, during the first 15 days after the purchase, as long as they meet the requirements. Guarantee claims that can not be processed through the point of sale and any concerns related to the product purchased should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico. Except in situations of force majeure or fortuitous event, the repair time in no case will be greater than 30 calendar days from the date of receive of the equipment in Vorago.

Exclusions

This guarantee is not valid in the following cases:

  1. When the product had been used in conditions other than normal.
  2. When the product has not been operated in accordance with the instructions for use instructios of use.
  3. When the product has been altered or repaired by unauthorized persons by Vorago.

Vorago does not offer any other express warranty for this product. To make the guarantee valid, as well as the acquisition of parts, components, consumables and accessories.

To validate a quarantee, the following information must be sent to the email: garantias@voragolive.com

  1. Model and color
  2. Product failure
  3. Ticket or purchase invoice (digitized)
  4. Your address with CP, telephone and full Name.

Available in the establishment where the product was purchased and / or in our central offices:

Vorago, S.A. de C.V.
Francisco Villa No. 3
Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México.
Tel. (33) 3044 6666

www.voragolive.com

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