ProtoArc ErgoChair 100 Ergonomic Office Chair User Manual

: September 3, 2024
: ProtoArc

Table of Contents

ErgoChair 100 Ergonomic Office Chair
Product Information
Specifications
Product Usage Instructions
Component List
Hardware List
Installation Steps
How to Adjust Chair Settings
What does the warranty cover?
How do I adjust the seat height?
What is not covered by the warranty?

ErgoChair 100 Ergonomic Office Chair

Product Information

Specifications

Product Name: ErgoChair 100
Type: Ergonomic Office Chair
Contact: support@protoarc.com | www.protoarc.com
Customer Support: United States – (+1) 866-287-6188,
Monday-Friday: 10am-1pm, 2pm-7pm (Eastern Time)*Closed during
Holidays

Product Usage Instructions

Component List

The components (A-H) and their quantities are as follows:

A x2
B x2
C x1
D x1
E x1
F x2
G x1
H x1

Hardware List

The hardware components and quantities are as follows:

I: M6x45mm x6
J: M8x30mm x4, M8x20mm x3
K: 5# x1

Installation Steps

Step 1: Install the wheels and SGS gas cylinder in the
specified order.
Step 2: Install the chair armrests.
Step 3: Install the Adjustment Mechanism as instructed.
Step 4: Install the chair backrest.
Step 5: Install the chair headrest.

How to Adjust Chair Settings

Seat Height Adjustment: Press the adjustment
button under the seat while lifting or lowering the seat. Release
the button to lock at desired height.

Seat Recline Angle Adjustment: Pull out the
tilt lever, adjust the backrest tilt, and push the lever back in to
lock.

Warranty Information

The warranty covers materials, manufacturing defects,
mechanisms, functions, and structural stability. It does not cover
accidental damage, wear and tear, unauthorized repairs or
modifications, and abnormal use.

Customer Support

Contact support via email at support@protoarc.com or phone at +1
866-287-6188 (United States) during business hours.

FAQ

What does the warranty cover?

The warranty covers materials, manufacturing defects,
mechanisms, functions, and structural stability of the chair.

How do I adjust the seat height?

To adjust seat height, press the adjustment button under the
seat while lifting or lowering it. Release the button to lock at
the desired height.

What is not covered by the warranty?

The warranty does not cover accidental damage, wear and tear,
unauthorized repairs or modifications, and abnormal use.

ErgoChair 100
User Manual
Ergonomic Office Chair
support@protoarc.com www.protoarc.com United States: (+1) 866-287-6188 Monday-Friday: 10am-1pm, 2pm-7pm (Eastern Time)*Closed during Holidays

Component List
H
G F

F D

E

B

C

A

B

A C

X5

X1

D

E

F

X1

X2

G

H

X1

Hardware List

I

J

K

M6x45mm X6
L

5#

X1

M8x30mm X4

M8x20mm X3

Installation Steps
Step 1 Install the wheels and SGS gas cylinder
Please install the wheels first, and then install the SGS gas cylinder.
C

B

A

Step 2 Install chair armrests
I

Required Accessories Accessory code Image Quantity

I

6

L

1

D F

The curved side

Cushion

Please ensure that during installation, the curved side of the seat cushion faces downwards.

The curved side

Step 3

Install Adjustment Mechanism
J

Required Accessories Accessory code Image Quantity

J

4

L

1

The curved side
Please ensure that during installation, the curved side of the seat cushion faces downwards.

Step 4 Install chair backrest
K

Required Accessories Accessory code Image Quantity

K

3

L

1

G
Step 5 Install chair headrest

How to adjust the seat height?
Lift
Adjusting seat height: Gently press the adjustment button located at the bottom of the seat. Simultaneously lift or lower the seat and release the button to lock it at the desired height.
How to adjust the seat recline angle?
Lock Unlock
Adjusting seat tilt angle: Pull out the tilt lever and tilt the backrest of the seat forward or backward to the desired angle. Push the tilt lever back in to lock and secure the angle.

Warranty
Warranty Coverage
1. Materials and Manufacturing Defects: The warranty covers issues caused by materials or manufacturing defects, such as breakage, cracks, or damages.
2. Mechanisms and Functions: The warranty covers the mechanisms and functions of the ergonomic chair, such as seat adjustments, reclining functions, and base rotation.
3. Structural Stability: The warranty covers the structural stability of the ergonomic chair, ensuring that the chair remains stable and safe under normal usage conditions.
Warranty does not cover the following situations:
1. Accidental Damage: Warranties typically do not cover damages caused by accidents, intentional damage, or improper use, such as falls, collisions, liquid spills, etc.
2. Natural Wear and Tear: Warranties typically do not cover normal wear and tear and discoloration that occurs as a result of regular use, such as surface wear, fabric fading, etc.
3. Unauthorized Repairs or Modifications: Warranties usually do not apply to unauthorized repairs, alterations, or modifications that may result in quality issues or safety concerns.
4. Abnormal Use: Warranties generally do not cover damages caused by improper use, exceeding design limits, or failure to follow operating instructions.

Customer Support
support@protoarc.com +1 866-287-6188 (United States)
Monday-Friday: 10am-1pm, 2pm-7pm (Eastern Time)*Closed during Holidays