ProtoArc 55X24 Ergo Desk 100 User Manual

ProtoArc 55X24 Ergo Desk 100

Product Information

Installation Precautions:

•  Carefully review the accessory comparison card and verify if all the accessories are complete.
• Install the product strictly in accordance with the sequence provided in the installation instructions to avoid spending more time on the installation process.

Component List :

• Right Table Leg (x1)
• Left Table Leg (x1)
• Leg Base (x2)
• Transmission rod (x1)
• Control Panel (x1)
• Power (x1)
• Side Plate (x2)
• Crossbar (x1)
• Tabletop (x1)

Hardware List:

• Headphone hanger (x2)
• Allen Key S=2mm (x1)
• Allen Key S=5mm (x1)
• Cable Clip (x2)

Product Usage Instructions

Installation Steps:

• Step 1: Install crossbeam F
  Required Accessories: Accessory code A, Quantity 4, Image F

• Step 2: Install table feet C
  Required Accessories: Accessory code C, Quantity 8, Image F, Quantity 1, Image C

Operating Instructions :

• Long press the button to raise the desk continually. The desk will stop when the button is released or at the max height.
• Long press the button to lower the desk continually. The des  will stop when the button is released or at the lowest height.
• Reset: Press and hold the button for 5 seconds until the screen shows ‘RES’. The desk will go down to its lowest level and come back up slightly.
• Memory Position Operation: Long press the corresponding key for 3 seconds to save the current height position. Press the key directly to automatically move the desk to the saved position.

FAQ :

• Q: What is the max weight capacity of ErgoDesk 100?
  A: The max weight capacity is not specified in the user manual.

ErgoDesk 100
User Manual
Electric Standing Desk

• support@protoarc.com
• www.protoarc.com
• United States: (+1) 866-287-6188
• Monday-Friday: 10am-1pm, 2pm-7pm (Eastern Time)*Closed during Holidays

Specifications

Installation Precautions

• Carefully review the accessory comparison card and verify if all the accessories are complete. The Arabic numerals and letters marked on the comparison card correspond to the components and accessories respectively.
• If you need an installation video for the product, please contact us via email or phone to obtain it.
• Install the product strictly in accordance with the sequence provided in the installation instructions (do not skip steps) to avoid spending more time on the installation process.

Component List

Hardware List

Spare Parts

Installation Steps

• Step 1
  Install crossbeam

• Step 2
  Install table feet

• Step 3
  Install supporting plate

• Step 4
  Install transmission rod

  1. Insert the transmission rod into the left hole.
  2. Loosen the knob and extend the transmission rod.
  3. Extend the transmission rod and insert it into the right hole.
  4. Tighten the knob.
  5. Tighten the screws.

• Step 5 Connect the tabletop and the table frame

• Step 6
  Connect the tabletop and the table frame

• Step 7
  Install additional accessoriesc

Operating Instruction

•     Long press the button to raise the desk continually, and desk will stop  when the button was released or at the max height (46.5″ / 118cm)
• Long press the button to lower the desk continually, and desk will stop when the button was released or at the lowest height (28.3″ / 72cm)

Reset|

• Press and hold the  button for 5 seconds, and the screen will show ‘RES’.
• Continue holding until the desk goes down to its lowest level and comes back up slightly.

---|---
Memory Position Operation| When the desk is still, long press ” ” or ” ” for 3 seconds, then the current height position will be saved to the corresponding key. After the memory is set, press ” ” or ”  “directly, and the desk will automatically go to the recorded position of the corresponding key.
Children’s Lock| Press and hold  and keys together for 5 seconds, and the controller will display LOC. It indicates that the system is locked and cannot lift or lower the system. In the locking state, press and hold    and keys together for 5 seconds and the controller display will change from LOC to normal numeric display. It indicates that the system is unlocked.
Energy Saving Mode|

• After one minute, if no operation is performed, the controller enters the energy saving mode.
• In this case, the controller display will be off and enter low power consumption state.
• You can press any key to exit the energy saving mode.

Protection Mode Error Codes

Hot| Overheating Protection: When the motor has been working continuously for 5 minutes, it will stop operating to prevent damage from overheating. Wait for at least 15 minutes before making any further height adjustment.
E10| Sensor malfunction warning: Motor safety sensor cannot be detected. Please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.
E20| Overloading Warning: Over the max of loading weight. Power off, take the things off the desk, power back on, and try again.
E02| Operation Status Warning: The desk stops moving if vibration, impact, or incline is detected. If this detection is incorrect, follow the reset instructions before continuing use.
E32| Overvoltage Protection: Input voltage too high. If the correct AC adapter is being used, please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.
E31| Undervoltage Protection: Input voltage too low. If the correct AC adapter is being used, please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.
–| Cable Disconnection Warning: Please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.

Desktop Monitor Solution

Warranty

Warranty Coverage
The electric standing desk features a 3-year warranty for the frame and a 2-year warranty for the controller, electronics, and other mechanisms.

Warranty does not cover the following situations:

1. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
2. Conditions, malfunctions, or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
3. Accessories, connected materials and products, or related products not manufactured by us.
4. Conditions, malfunctions, or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.

Customer Support

• support@protoarc.com
• +1 866-287-6188 (United States)
• Monday-Friday: 10am-1pm, 2pm-7pm (Eastern Time)*Closed during Holidays

References

• ProtoArc® The Wellness Workspace: adapt for excellence

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