ProtoArc 1400×600 Ergo Desk 100 User Manual
- August 30, 2024
- ProtoArc
Table of Contents
ProtoArc 1400×600 Ergo Desk 100
Specifications
| Max Weight Capacity | 200 lbs |
|---|---|
| Max Speed | 0.6’’/s |
| Input Voltage | 100-240V |
| Min Height | 28.3 inches (72 cm) |
| Max Height | 46.5 inches (118 cm) |
| Desktop Size | 48×24 inches (120×60 cm) |
| Working Temperature | 32°F-104°F |
Installation Precautions
- Carefully review the accessory comparison card and verify if all the accessories are complete. The Arabic numerals and letters marked on the comparison card correspond to the components and accessories respectively.
- If you need an installation video for the product, please contact us via email or phone to obtain it.
- Install the product strictly in accordance with the sequence provided in the installation instructions (do not skip steps) to avoid spending more time on the installation process.
Component List
Hardware List
Spare Parts
Installation Steps
Operating Instruction
- Long press the button to raise the desk continually, and the desk will stop when the button was released or at the max height (46.5″ / 118cm)
- Long press the button to lower the desk continually, and the desk will stop when the button is released or at the lowest height (28.3″ / 72cm)
Protection Mode Error Codes
Protection Mode Error Codes
Hot
| Overheating Protection: When the motor has been working continuously for 5 minutes, it will stop operating to prevent damage from overheating. Wait for at least 15 minutes before making any further height adjustment.
E10
| Sensor malfunction warning: The motor safety sensor cannot be detected. Please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables connect the power again, and perform RES settings again.
E20
| Overloading Warning: Over the max of loading weight. Power off, take the things off the desk, power back on, and try again.
E02
| Operation Status Warning: The desk stops moving if vibration, impact, or incline is detected. If this detection is incorrect, follow the reset instructions before continuing use.
E32
| Overvoltage Protection: Input voltage too high. If the correct AC adapter is being used, please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables connect the power again, and perform RES settings again.
E31
| Undervoltage Protection: Input voltage too low. If the correct AC adapter is being used, please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.
–
| Cable Disconnection Warning: Please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.
Desktop Monitor Solution
Warranty
Warranty Coverage
- The electric standing desk features a 3-year warranty for the frame and a 2-year warranty for the controller, electronics, and other mechanisms
The warranty does not cover the following situations
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
- Conditions, malfunctions, or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
- Accessories, connected materials, and products, or related products not\ manufactured by us.
- Conditions, malfunctions, or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use. The warranty does not cover the following situations:
contact
Customer Support
- support@protoarc.com
- +1 866-287-6188 (United States)
- Monday-Friday: 10 am-1 pm, 2 pm-7 pm (Eastern Time)*Closed during Holidays
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>