EVERSOURCE Renewable Credits Portal User Guide
- August 24, 2024
- EVERSOURCE
Table of Contents
EVERSOURCE Renewable Credits Portal
Product Information
Specifications:
- Product Name: Renewable Credits Portal
- Release Date: May 2024
Product Usage Instructions
- Logging In
To access the Renewable Credits Portal, follow these steps:
1. Log In with Existing Eversource ID
2. New Eversource Online Account Setup-
Viewing the Home Page
Once logged in, navigate to the Home Page to get an overview of the portal’s features. -
Systems: Adding a System
To add a system, specifically a Solar Project Account, go to the designated section and follow the prompts. -
Systems: Schedule Z/AOBC Upload Process
Upload Schedule Z/AOBC form by following the outlined process in the portal. -
Uploading Schedule Z/AOBC Form (continued)
Continue the upload process as instructed to complete the submission of the Schedule Z/AOBC form. -
Uploading Schedule Z/AOBC Form (with errors)
If errors occur during the upload process, troubleshoot and correct them to ensure successful submission. -
Individual Project Upload History
View the history of individual project uploads and manage them accordingly, including removing projects from the system list. -
Payments
Track and view your SMART Payments using the search, filter, and sort functionalities available on the portal. -
Logging Out
When done using the portal, remember to log out for security purposes.
FAQ
Q: How do I reset my password?
A: To reset your password, navigate to the login page and click on the “Forgot
Password” link to initiate the password reset process.
Logging In
Log In with Existing Eversource ID
- Open the Renewable Credits Portal
- Log in with your existing Eversource customer ID
New Eversource Online Account Setup
- If you do not have an existing Eversource web ID, you will need to create one
Viewing the Home Page
Home Page
- Upon logging in, you will be directed to this initial home page with Payments and Systems
- Select “Add System” to add a new system (solar project account)
- After adding systems, they will appear as a list, identified by Project ID
Adding a System
Adding a System (Solar Project Account)
- You will need to provide a valid Host Billing Account number beginning with 7 and associated Project Zip Code to add a system
- You will select the checkbox and “Save System”
- Successfully added projects will display at the top of the list
- You can filter, search, and sort to find a given project
- When you select a project, the project details page will appear. If it is the first time accessing, the page will be blank
Schedule Z/AOBC Upload Process
Uploading Schedule Z/AOBC Form
- Select the individual project detail
- Select “Actions” to upload a revised form or remove the project from your system list
- Select “Upload Revised Form” will prompt you to upload the correct format
- Select the file type and file to upload
- The project type must match the form type uploaded (i.e., an AOBC project will only accept an AOBC form).
- If it is not a correct match, Upload History will display “Incorrect form type uploaded.
- Please re-upload with the correct form” and the form will not be processed.
- This error may appear for edits made to the form template. For troubleshooting, try using a fresh template.
- Once the form is uploaded, you will see “Validation is in progress”.
- Once processed, you will see the Validation Status is “Active”: this indicates no errors were found
Uploading Schedule Z/AOBC Form (with errors)
- If the form contains an error but is the correct type of form, the Upload History tab will display “Error”
- If you select “Details” you can view the exceptions causing the error
- You can go back to the form on your device, correct the errors, then repeat the upload process
Individual Project Upload History
- You will be able to view the last 10 status changes or select “show more” if there are more than 10
- For each status, you can select to view or download
Removing from the System List
- To remove a project from your system list, go to Details, select Actions, and select “Remove from system list”
- A prompt will ask you to confirm the disassociation
- If you select Yes, the project will no longer display on the systems page
Payments
Viewing SMART Payments
- You will be able to view SMART payments associated with your project by selecting Payments in the left-side navigation
- You can select a project ID to view details
- You can select to export all projects currently displayed on the screen, up to 5,000 (the list can be limited using the search, filter, and sort functionalities)
Logging Out
- Upon completing desired tasks, you can select your account icon from the top right and select “Logout”
- You will be logged out of the Eversource portal
- You will see a confirmation page that you are securely logged out