EVERSOURCE Renewable Credits Portal User Guide

EVERSOURCE Renewable Credits Portal

Product Information

Specifications:

• Product Name: Renewable Credits Portal
• Release Date: May 2024

Product Usage Instructions

• Logging In
  To access the Renewable Credits Portal, follow these steps:

1. Log In with Existing Eversource ID
2. New Eversource Online Account Setup

• Viewing the Home Page
  Once logged in, navigate to the Home Page to get an overview of the portal’s features.

• Systems: Adding a System
  To add a system, specifically a Solar Project Account, go to the designated section and follow the prompts.

• Systems: Schedule Z/AOBC Upload Process
  Upload Schedule Z/AOBC form by following the outlined process in the portal.

• Uploading Schedule Z/AOBC Form (continued)
  Continue the upload process as instructed to complete the submission of the Schedule Z/AOBC form.

• Uploading Schedule Z/AOBC Form (with errors)
  If errors occur during the upload process, troubleshoot and correct them to ensure successful submission.

• Individual Project Upload History
  View the history of individual project uploads and manage them accordingly, including removing projects from the system list.

• Payments
  Track and view your SMART Payments using the search, filter, and sort functionalities available on the portal.

• Logging Out
  When done using the portal, remember to log out for security purposes.

FAQ

Q: How do I reset my password?
A: To reset your password, navigate to the login page and click on the “Forgot Password” link to initiate the password reset process.

Logging In

Log In with Existing Eversource ID

• Open the Renewable Credits Portal
• Log in with your existing Eversource customer ID

New Eversource Online Account Setup

• If you do not have an existing Eversource web ID, you will need to create one

Viewing the Home Page

Home Page

• Upon logging in, you will be directed to this initial home page with Payments and Systems
• Select “Add System” to add a new system (solar project account)
• After adding systems, they will appear as a list, identified by Project ID

Adding a System

Adding a System (Solar Project Account)

• You will need to provide a valid Host Billing Account number beginning with 7 and associated Project Zip Code to add a system
• You will select the checkbox and “Save System”
• Successfully added projects will display at the top of the list
• You can filter, search, and sort to find a given project
• When you select a project, the project details page will appear. If it is the first time accessing, the page will be blank

Schedule Z/AOBC Upload Process

Uploading Schedule Z/AOBC Form

• Select the individual project detail
• Select “Actions” to upload a revised form or remove the project from your system list
• Select “Upload Revised Form” will prompt you to upload the correct format
• Select the file type and file to upload
• The project type must match the form type uploaded (i.e., an AOBC project will only accept an AOBC form).
• If it is not a correct match, Upload History will display “Incorrect form type uploaded.
  • Please re-upload with the correct form” and the form will not be processed.
• This error may appear for edits made to the form template. For troubleshooting, try using a fresh template.
• Once the form is uploaded, you will see “Validation is in progress”.
• Once processed, you will see the Validation Status is “Active”: this indicates no errors were found

Uploading Schedule Z/AOBC Form (with errors)

• If the form contains an error but is the correct type of form, the Upload History tab will display “Error”
• If you select “Details” you can view the exceptions causing the error
• You can go back to the form on your device, correct the errors, then repeat the upload process

Individual Project Upload History

• You will be able to view the last 10 status changes or select “show more” if there are more than 10
• For each status, you can select to view or download

Removing from the System List

• To remove a project from your system list, go to Details, select Actions, and select “Remove from system list”
• A prompt will ask you to confirm the disassociation
• If you select Yes, the project will no longer display on the systems page

Payments

Viewing SMART Payments

• You will be able to view SMART payments associated with your project by selecting Payments in the left-side navigation
• You can select a project ID to view details
• You can select to export all projects currently displayed on the screen, up to 5,000 (the list can be limited using the search, filter, and sort functionalities)

Logging Out

• Upon completing desired tasks, you can select your account icon from the top right and select “Logout”
• You will be logged out of the Eversource portal
• You will see a confirmation page that you are securely logged out

References

• Solar Developer Portal

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