BenQ GW2490 24 Inch Class Full HD LED Monitor User Guide
- August 24, 2024
- BenQ
Table of Contents
BenQ GW2490 24 Inch Class Full HD LED Monitor
Stylish Monitor with Eye Care Technology | G Series
Document Number: 9H.LJXKK.X0E
© 2023 BenQ Corporation. All rights reserved. Rights of modification reserved.
Package Contents
- Monitor
- Stand Base
- Stand Neck
- Power Cord
- Quick Start Guide
- HDMI Cable
Assembly Instructions
-
Place the monitor face down on a flat surface.
Diagram: Monitor face down with a slot for the stand neck visible. -
Insert the stand neck into the slot on the back of the monitor.
Diagram: Stand neck being inserted into the slot. -
Attach the stand base to the stand neck.
Diagram: Stand base being attached to the stand neck. -
Adjust the monitor angle between -5° and 20°.
Diagram: Monitor being tilted to show the range of motion.
Connecting the Monitor -
Connect the video cable (HDMI) to the monitor and your computer.
Diagram: HDMI cable being connected to the HDMI port on the monitor and computer. -
Connect the audio cable if necessary.
Diagram: Audio cable being connected to the audio port on the monitor and computer. -
Connect the power cord to the monitor and plug it into a power outlet.
Diagram: Power cord being connected to the monitor and plugged into a power outlet. -
Turn on the monitor using the power button located on the bottom of the monitor.
Diagram: Power button being pressed on the monitor.
Software Installation
To install the Eye-CareU eye care software:
- Visit Support.BenQ.com
- Search for “Eye-CareU” and download the software.
- Install the software on your computer.
- Connect the monitor to your computer and follow the on-screen instructions to complete the setup.
Diagram: Computer connected to the monitor with the Eye-CareU software installation process.
Scan the QR code to know more:
Diagram: QR code for additional information.
Out of the box
Wall Mounting Instructions
-
Remove the stand base and neck from the monitor.
Diagram: Stand base and neck being removed from the monitor. -
Attach the VESA mount bracket to the back of the monitor using the provided screws (M4 x 10 mm).
Diagram: VESA mount bracket being attached to the monitor. -
Mount the monitor on the wall using the VESA mount.
Diagram: Monitor being mounted on the wall.
WARNINGS
Specifications
| Feature | Details |
|---|---|
| Operating Temperature | 0-40°C |
| Operating Humidity | 10%-90% at 3000m |
| Storage Temperature | -20-60°C |
| Storage Humidity | 10%-90% at 12000m |
Support
For more information, warranty details, online manuals, product support,
and software downloads, visit Support.BenQ.com.
FAQ
Q: How do I install the Eye-CareU software?
A: Visit Support.BenQ.com, search for “Eye-
CareU”, download the software, and follow the installation instructions.
Q: How do I connect my monitor to a computer?
A: Use the provided HDMI cable to connect the monitor to the HDMI port on your computer. If necessary, connect the audio cable as well.
Q: Can I mount the monitor on the wall?
A: Yes, you can mount the monitor on the wall using a VESA mount bracket. Follow the wall mounting instructions provided in the guide.
Q: What is the operating temperature range for the monitor?
A: The operating temperature range is 0-40°C.
Q: What should I do if the monitor does not turn on?
A: Ensure that the power cord is securely connected to the monitor and the power outlet. Press the power button located on the bottom of the monitor.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>