napcat N2818D 4K 8MP PoE Security Camera System User Guide

napcat N2818D 4K 8MP PoE Security Camera System

Product Information

Specifications:

• Power over Ethernet (PoE) NVR System
• Includes various accessories such as power adapter, camera HDMI cable, network cables, USB mouse, etc.
• Supports connection to PoE cameras
• Reset button for password and factory settings reset
• LED indicator for operational status
• MicroSD card slot on cameras
• Waterproof lid for outdoor camera installation

Product Usage Instructions

Introduce the NVR:
The NVR features power input, HDMI port, USB port for mouse and backup, reset button for password reset, LAN port for network connection, PoE interface to connect to PoE cameras, and status LED for operational status.

Introduce the Camera:
The camera includes features like snap lock hole, speaker, siren, magnetic contact point with front cover, warm spotlight IR light, microSD card slot, reset button, microphone, and waterproof lid for outdoor use.

Connection Diagram:

1. Connect the NVR to your router with a network cable and connect a mouse to the USB port.
2. Connect the NVR to a monitor using an HDMI cable.
3. Connect cameras to PoE ports on the NVR.
4. Connect the NVR to the power adapter and plug it into a power outlet.

Install the Cameras:

1. Install cameras with or without a junction box by aligning snap locks and securing housing.
2. Adjust the camera angle as needed.
3. Install a waterproof lid for outdoor camera installations for waterproof protection.

Set up PoE NVR System:
A setup wizard will guide you through the NVR system configuration process. Set a password for initial access and follow the wizard to configure the system.

Access the System via Smartphone:

1. Download the Napcat Life App from the App Store or Google Play.
2. Login with your account ID or sign up if you don’t have an account.
3. Add the device to access the system via your smartphone.

FAQ:

1. Q: What should I do if the LED indicator shows a red light?
   A: A solid red light indicates that the device is powered on but there may be a network abnormality. Check your network connections and settings.

2. Q: How do I reset the password for the NVR?
   A: Press the reset button on the NVR for 3 seconds to reset both the password and factory settings.

Technical Support: support@napcat.net
Website: www.napcat.net
User Manual: www.napcat.net/Support_1

What’s in the Box

NOTE:
Quantity of devices and accessories vary by different models that you purchase.

Introduce the NVR

NOTE:
The actual appearance and components may vary with different models.

LED Status

LED indicator shows operational status with colors. Refer to table below for detailed meaning of the LED indicator.

Introduce the Camera

Connection Diagram

To ensure all components work properly, it is recommended that you connect every part and try to run the system before a final installation.

1. Connect the NVR (LAN port) to your router with a network cable. And then, connect the mouse to the USB port of the NVR.
2. Connect the NVR to the monitor with a HDMI cable.
3. Connect cameras to PoE ports on the NVR.
4. Connect the NVR to the power adapter and plug the power adapter into a power outlet.

Install the Cameras

Waterproof Lid Mounting

If your camera is installed outdoors, you may need to install a waterproof lid for the camera’s PoE port to provide waterproof protection.

Set up PoE NVR System

A setup wizard will guide you through the NVR system configuration process. Please set a password for your NVR (for the initial access) and follow the wizard to configure the system.

Access the System via Smartphone
Step 1. Download Napcat Life APP
Get the “Napcat Life” App from the APP Store or Google Play.

Or download the APP by scanning below QR code.

Step 2. Login
Run the napcat app, and login with your account ID, if you don’t have an account, please sign up firstly.

Step 3. Add Device
Login the app, tap “+ Add Device” and scan the setup QR code on the device,

Or scan the setup QR code in the NVR menu,

and then follow the in-app instructions to add the NVR to device list.

Mount Tips for the Cameras

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same.
• To ensure better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
• Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
• With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
• Do not install the camera at places where rain and snow can hit the lens directly
• The camera may work in extreme cold conditions as low as 0°C because it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors.

Troubleshooting

No video output on the monitor
If there’s no video output on the monitor from NVR, please try the following solutions:

• Monitor resolution should be at least 720P or above.
• Hold down right mouse button for 10 seconds to restore default resolution.
• Double check the HDMI connection, or swap another cable or monitor to test.
• If it still doesn’t work, please contact Napcat Support support@napcat.net

Failed to access the PoE NVR remotely
If you failed to access the PoE NVR remotely via mobile phone, please try the following solutions:

• Go to Main Menu -> Configuration -> Network -> Add to APP -> check the Network Status is online or offline. If offline then reboot your NVR and router and try again.
• Please connect your phone to the same local area network (LAN) as your NVR and try to visit a website to verify if there is internet access available.
• If it still doesn’t work, please contact : support@napcat.net

Notification of Compliance

Compliance Statement

This device complies with Part 15C of FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Compliance Statement
CAN ICES-003 (B) / NMB-003 (B)
The Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation (ICES-003).
Cet appareil numerique de la class B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada (NMB-003).

Simplified EU Declaration of Conformity
Napcat declares that this device is in compliance with the essential requirements and other relevant provision of Directive
EN300328,EN301489-1,EN31489-17,EN IEC 62311,EN IEC 62368.

Correct Disposal of This Product
Please recycle this product responsibly to promote the sustainable reuse of material resources and avoid potential harm to the environment.

Correct Disposal of This Product
This marking indicates that this product should not be disposed with other household wastes through-out the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

References

• Napcat

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