napcat W2 Camera User Guide

June 9, 2024
napcat

napcat W2 Camera

Package Content

napcat-W2-Camera-FIG-1

Appearance

napcat-W2-Camera-FIG-2

Understanding LED indicator status lights and information

The color of the LED indicates the device’s current status.

napcat-W2-Camera-FIG-3

Reset Button

  • Press the reset button and hold for 3 seconds to reset.

Power Port

  • Connect the power cord.

Insert a MicroSD Card

Your recording footage can be saved continuously into a MicroSD card (not included) and played in your Napcat Life app. The camera will overwrite the oldest files when the MicroSD card storage space is full. See the instructions below to insert a MicrosD card:napcat-W2-Camera-FIG-6

  1. Find the MicrosD Card slot. Use the screwdriver to unscrew the cover.
  2. Holding the MicroSD card in the correct orientation, and then insert the MicroSD card into the slot carefully. Push the MicrosD card until you hear a clicking sound.

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Napcat Life APP

Get the Napcat Life app from the APP Store or Google Play.

Or download the APP by scanning below QR code

Recommended System Specifications

  • Wi-Fi 802.11 b/g/n
  • iOS version 11.0 or higher
  • Android version 6.0 or higher

Step 2. Login

napcat-W2-Camera-FIG-9

  • Run the app, and login with your account ID. If you don’t have an account, please sign up firstly.

Step 3. Configure Camera

  • Login the app, tap “+Add Device and scan the setup QR Code on the device, and then follow app instructions to configure your camera and add it to your home network.

Step 4. Install Camera

  • Mount the camera on a wall or ceiling.
  • Keep the gap between objects and the side of the camera lens more than 10 inches (25cm) to avoid overexposure caused by IR light reflection.

Mount on wall

Mount on ceiling

Note: If your camera is ceiling mounted, its captured images will be turned upside-down. Please login Napcat Life app home page, and click “Mirror” to adjust the image.

Tips for Camera Placement

  • Do not face the camera towards any strong light sources.
  • Do not point the camera towards a glass window. Or, it may result in poor image performance because of the window glare by infrared LEDS, ambient lights or status lights.
  • Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the capture object is the same.
  • For better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
  • Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements.

Troubleshooting

The camera is Not Powered On

  • If your camera is not powered on, please try the following solutions:
  • Plug the camera into another outlet.
  • Use another 12V power adapter to supply the camera.

If these won’t work, please contact Napcat support: support@napcat.net

The Wi-Fi connection failed during initial setup process
  • If the camera fails to connect to Wi-Fi, please try the following solutions:
  • Please make sure the Wi-Fi band meets the network requirement of the camera.
  • Please ensure you have entered the correct Wi-Fi password.
  • Put your camera close to your router to ensure a strong Wi-Fi signal.
  • Change the encryption method of the Wi-Fi network to WPA2-PSK/W- PA-PSK (Safer encryption) on your router interface.
  • Change your Wi-Fi SSID or password and make sure that SSID is within 31 characters and password is within 64 characters.
  • Set your Wi-Fi password using only the characters or digits on the keyboard.

If these won’t work, please contact Napcat support: support@napcat.net

FCC Statement

This device complies with Part 15C of FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Compliance Statement

CAN ICES-003 (B)/ NMB-003 (B)

  • The Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation (ICES-003)

Simplified EU Declaration of Conformity

Napcat declares that this device is in compliance with the essential requirements and other relevant provision of Directive EN300328, EN301489-1,EN31489-17,EN IEC 62311,EN IEC 62368.

UK Declaration of Conformity

  • Napcat declares that this device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Requlations 2017.

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment.

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada license-exempt RSS($) and Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause interference
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interterence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC & IC Radiation Exposure Statement

  • This equipment complies with FCC and Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
  • This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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