power soak SSPWS Silver Soak Pre-Washing System User Manual

June 3, 2024
power soak

OPERATOR MANUAL
IMPORTANT INFORMATION, KEEP FOR OPERATOR

INTRODUCTION AND CONVENTIONS

PRODUCT INTRODUCTION
Thank you for purchasing a Silver Soak Pre-washing System. When used properly, your system will provide years of dependable, efficient and trouble-free service. As a Silver Soak owner, you will benefit in numerous ways:

  • Your silverware washing operation will be more efficient.
  • Your silverware will be cleaner and your customers will enjoy an enhanced experience.
  • Demands on your spray washer will be drastically reduced.
  • The need for hand polishing will decrease or be eliminated, and employee morale will increase.
  • Chemical and water usage will decrease.

Every system is manufactured to last, with high-quality, heavy-duty, 14 gauge stainless steel used in its construction. All electrical components are of the highest quality. The system is easy to use, gentle on silverware, and very compact.
At Unified Brands, we take pride in manufacturing the Power Soak line and are committed to standing behind our customers and products. Should you ever need
assistance, please contact us directly by dialing 888-994-7636 or fax: 601-371-9732.
This manual covers the following Silverware Pre-washer types:
MOBILE: These pre-washers are designed with legs equipped with casters to allow them to move about the scullery. They may also be moved to bussing areas of banquet
halls or other locations where permanent installation is not practical. They are drained into floor sinks, and they are filled with a tempered (110-115ºF) portable water supply.
Available at 115V only with built-in power cords.
STATIONARY: These stand alone pre-washers are not portable but do not require permanent installation into an existing dish table. They are designed with legs but
do not have casters. The drain and faucet connections are typically hard plumbed per local code. They are filled with a tempered (110-115ºF) portable water supply. The
electrical connection is typically hard wired per local code.

This manual provides information for:
SILVER SOAK PRE-WASHING SYSTEM

power soak SSPWS Silver Soak Pre Washing System -

DROP-IN: These pre-washers are mechanically installed into dish tables. See installation manual for cutting hole to accept the drop-in unit into a dish table. The Drop-in prewasher uses a flange and clamp to lock itself into the dish table opening.
The drain and faucet connections are typically hard plumbed per local code.
They are filled with a tempered (110-115ºF) portable water supply.
The electrical connection is typically hard wired per local code.
WELD-IN: These pre-washers are designed to be integrally welded into new or existing dish tables. See installation manual for cutting hole to accept the weld-in unit into a dish table. The drain and faucet connections are typically hard plumbed per local code. They are filled with a tempered (110-115ºF) portable water supply. The electrical connection is typically hard wired per local code.
EXPLANATION OF WARNING MESSAGES
Read, understand and follow all DANGER, WARNING, and CAUTION messages located in this guide and on the equipment.

Danger
Personal Injury and Property Damage hazard.
May result in serious injury or death.
May cause extensive equipment damage.
Warning
Property Damage Hazard.
May result in property or equipment damage.
Chemical Hazard
May result in serious injury or death. Instructions, labels and Material Safety Data Sheets (MSDSs) should be supplied with all cleaning chemicals by the chemical supplier.
Unified Brands is not a manufacturer, importer, or distributor of cleaning chemicals. Unified Brands, Inc. will not make specific brand recommendations for these chemicals.

REQUIREMENTS FOR SILVER SOAK PRESOAK
CAUTION: THE SILVER SOAK WILL USE THE SAME SILVERWARE PRE-SOAK THAT IS USED FOR MANUALLY PRESOAKING SILVER WARE.
DETERGENTS: Improper detergents may damage equipment! Use of the correct detergent in your pre-wash system is critical to its washing performance. If you are having problems with cleaning results, please contact Power Soak Systems.
SANITIZATION: The Silver Soak Pre-washing System does not sanitize the items it cleans. The purpose of the pre-washer is to break down, remove, and soften the soilson the silverware with recirculating hot water and presoak solution to provide one pass washing of silverware through the dish machine. THE PRE-WASHER MUST NOTBE USED ALONE TO CLEAN OR SANITIZE SILVERWARE.
FACTORY ASSISTANCE: If your chemical sales representative is having difficulty selecting a detergent, or if you are getting poor results with the chemicals yourrepresentative has recommended, please contact Unified Brands at 888-994-7636.

INSTALLATION

WARNING: BE SURE TO FOLLOW ALL APPLICABLE NATIONAL AND LOCAL SANITATION CODES WHEN INSTALLING YOUR SYSTEM.
Refer to the Silver Soak Pre-washing System INSTALLATION manual that ships with the unit. Follow these instructions exactly. Should you need assistance, please contact us directly by dialing 888-994-7636.

OPERATION

FILLING THE SYSTEM
Fill the tank with water that is metered to approximately 110-115°F / 48°C.
A good rule of thumb is that the water should be hot to the touch but not so hot that it is uncomfortable.
Fill the tank with water to the “waterline” marks in the basket. Once the pre- wash chemical is added start the Silver Soak. (See STARTING AND STOPPING WASH ACTION).
The Silver Soak does not have a wash tank heater, but will maintain wash tank temperature when running. Volumization will usually occur and suds should reach the second or third row of holes in the top of the basket. The suds will break down as soiled silverware is added to the wash tank.power soak SSPWS
Silver Soak Pre Washing System - FILLING THE SYSTEM

ADDING DETERGENTS
Automatic Chemical Dispensing
Consult with your chemical provider if you intend to use an automatic chemical dispensing system capable of metering liquid chemicals into the wash tank. Your provider can set up a dispenser to release the proper dose for each tank refill.
Manual Chemical Dispensing
After the tank has been filled with water, add the proper amount of detergent based on advice from your chemical supplier.
Most detergents lose effectiveness with time. One fill with detergent usually lasts one meal period depending on the soil load. It may need to be drained and refilled with detergent if the wash water becomes too soil laden.
INTRODUCING SILVERWARE TO THE PRE-WASHING SYSTEM
WARNING: DO NOT WASH GLASS IN THE PRE-WASHING SYSTEM.
Place soiled silverware in the basket which rests in the top of the tank. Observe the following points to obtain the most efficient pre-washing:

  • Dirty silverware should be brought to the Power Soak in a timely manner. Do not allow utensils to sit and air dry. The quicker that items are brought to the prewasher and placed in the basket, the easier they are to clean.
  • Do not arrange the silverware in the basket. Simply drop utensils randomly into the basket taking care in putting only silverware in the basket and not paper, straws, etc.
  • It is important not to overload the basket. Silverware should not protrude out of the water during pre-washing.

If silverware is accidentally added to the pre-washer tank without the basket in place, turn the unit off, drain the wash water, and remove the silverware. Place the items in the basket, and refill the system as normal.power soak
SSPWS Silver Soak Pre Washing System - silverware is
accidentall

There are no moving parts within the basket that could cause bodily harm.

STARTING AND STOPPING THE WASH ACTION
Turn the handle on the control to the ON position to operate the unit. On mobile and stationary units, the control will be located near the pump motor.
On weld-in and drop-in units, the switch will usually be mounted under the dish table adjacent to the prewasher.
Before draining, to change wash water, return the handle to the OFF position.
WASHING TIME
Silverware should not be loaded above, or sticking out of, the wash water.
The silverware is in the basket for about 5 minutes for optimum cleaning, but when the basket is full, it should be removed and sorted to run through the dishmachine.
Within several days, all the silverware that is on site will have been in the Silver Soak at least 5 minutes and all will be able to be washed with one pass warewashing.
The Silver Soak typically will last one meal period with one fill, depending on soil load conditions.

REMOVING THE PRE-WASHED SILVERWARE

  1. Turn the unit off. Use both hands to grasp the handles at the top of the basket, lift up, shake the basket to remove excess water, and move the basket to a dish table.
  2. Immediately place the second basket into the pre-washer. Note: Do not add silverware to the pre-wash unit unless the basket is in place.
  3. Turn the unit on to begin washing the next batch.
  4. Immediately sort the silverware into cylinders or a compartmentalized basket eating end up and run through a dish machine one time.

REPLACING THE WASH WATER
When the water in the pre-washer becomes soil-laden and the detergent is expired, it must be replaced.
Open the drain valve to release the spent water and detergent.power soak
SSPWS Silver Soak Pre Washing System - REPLACING THE WASH
WATE

When all the dirty water has drained out, flush the tank with clean water to remove any debris that remains.
Remove the drain screen by lifting it straight up and clean it in a scrap sink.power soak SSPWS Silver Soak Pre Washing System - debris that
remainsClose the drain valve, replace the drain screen and silverware basket. The prewasher is now ready to refill.

MAINTENANCE

DANGER: TURN OFF THE POWER TO THE UNIT AT THE MAIN BREAKER PRIOR TO PERFORMING THE FOLLOWING TASK!
Your Silver Soak Pre-washing System requires minimal routine preventive maintenance. The following procedures should be done on a routine basis to ensure that your system remains reliable:
Clean the pump motor fan shroud with a damp, soapy rag. The motor shroud is the “vented” cover located on the bottom of the motor. This will prevent grease and dust from accumulating in the cover’s openings, which can obstruct the airflow that cools the motor.
De-lime the wash tank. Simply add a de-liming agent and warm, fresh water filled to the water line, and run the system overnight. Ask your chemical sales representative to recommend a specific de-liming agent.
There are no other preventive maintenance procedures that you will need to perform on your Silver Soak Pre-washing System. You need not be concerned about greasing the motor bearings as they are permanently lubricated and sealed. If you have any questions regarding the preventive maintenance procedures, please contact the factory at 888-994-7636.

REPLACEMENT PARTS
To order parts, contact your Authorized Service Agent. Supply the model designation, serial number, part description, part number, quantity, and when applicable, voltage and phase.
CONTACT US
If you have questions pertaining to the content in this manual, contact Unified Brands at 888-994-7636.

TROUBLESHOOTING

DANGER: ONLY A LIMITED NUMBER OF TROUBLESHOOTING AND REPAIR ROCEDURES MAY BE PERFORMED BY THE FACILITY OWNER OR MANAGER. ANY TROUBLESHOOTING OR REPAIR THAT REQUIRES THE REMOVAL OF FASTENERS OR THAT ENTAILS ELECTRICAL SERVICE MUST NOT BE ATTEMPTED BY ANYONE OTHER THAN AN AUTHORIZED SERVICE AGENCY. TO OBTAIN THE NAME OF A RECOMMENDED SERVICE AGENT IN YOUR AREA, PLEASE CALL UNIFIED BRANDS AT 888-994-7636.
If the above trouble shooting procedures do not correct the problem, you may contact Unified Brands at 888-994-7636 or an authorized service agency.

SYMPTOM POSSIBLE CAUSE PROCEDURE
Pump motor will not run Circuit breaker accidentally turned off Turn breaker

on
Circuit breaker tripped| Investigate reason for tripping, e.g. damaged wiring, undersized breaker.
CONTACT POWER SOAK SERVICE OR AN AUTHORIZED SERVICE AGENCY.
Power cord unplugged (mobile models so equipped)| Reconnect plug
Motor thermal overload tripped| Investigate reason for overload tripping, e.g. debris stuck in pump impeller. If debris
removal requires that you remove any fasteners, YOU MUST CONTACT POWER
SOAK SERVICE OR AN AUTHORIZED SERVICE AGENCY. Once rectified, reset thermal overload by pressing button on bottom of motor junction box.
Start capacitor defective (single phase motors)| Replace capacitor. To do this, YOU MUST CONTACT POWER SOAK SERVICE OR AN AUTHORIZED SERVICE AGENCY.
Pump motor runs, but
water flow is inadequate| Motor is running on the wrong voltage| Confirm that the house wiring supply is appropriate for the motor nameplate data.
Reconnect motor internal leads according to the motor nameplate instructions. YOU
MUST CONTACT POWER SOAK SERVICE OR AN  AUTHORIZED SERVICE AGENCY to make these changes.
Motor is running the wrong direction| For three phase motors, reverse any two motor leads. For single phase motors,
reconnect motor internal leads according to the motor nameplate instructions. YOU
MUST CONTACT POWER SOAK SERVICE OR AN  AUTHORIZED SERVICE AGENCY to safely change the rotation.
Unit makes a loud, steady
noise when running| Debris caught in the motor’s cooling fan| Lock and tag out the electrical power from the unit, remove the motor fan cover, and
remove the debris. Replace the fan cover and restore the power. For this task, YOU
MUST CONTACT POWER SOAK SERVICE OR AN  AUTHORIZED SERVICE AGENCY.
Motor seal running dry| Lock and tag out the electrical power from the unit, remove the motor fan cover,
and squirt some low viscosity oil such as WD40 between the fan and the motor end
bell. Replace the fan cover and restore the power. YOU MUST CONTACT POWER SOAK SERVICE OR AN  AUTHORIZED SERVICE AGENCY for service of this nature.
Debris caught in the pump impeller| Lock and tag out the electrical power from the unit. Remove the four 1/4-20 x 1-1/4
impeller shroud retaining screws adjacent to the motor. Remove the basket and lift
the impeller shroud out. Remove debris from the impeller and reassemble. YOU
MUST CONTACT POWER SOAK SERVICE OR AN  AUTHORIZED SERVICE AGENCY for this service.
Silverware is not getting clean| Unit is being filled with cold water| Drain and refill with 115°F water.
Pieces are nesting| Avoid sorting the pieces by type, e.g. all spoons being washed, followed by all forks
being washed, etc.
Too much food soil is being left on the
silverware when the basket is loaded| Rinse off heavy accumulations of food soils before the pieces are loaded into
the basket. This will avoid weakening the detergent.
Food soils are dried onto the silverware
before being loaded into the basket| Allow the silverware to pre-wash for a longer period of time.
Basket is being overloaded| Remove silverware until the level is at or below the fill line inside the basket. Spread
the silverware out into a uniformly thin layer on the basket bottom. Do not allow
the silverware to remain in a thick pile.
Ineffective detergent is being used| Consult with your chemical supplier to determine the best chemical for your
application.
Low water level| Water level should be even with the fill line inside the basket when the unit is off.
Exhausted detergent| Drain the unit and refill it with fresh detergent and 115°F water. Experiment with refreshing the water and detergent more often.
Insufficient detergent| Follow the chemical supplier’s instructions exactly for best results.
Insufficient wash time| Highly intricate silverware and stubborn soils will require extra wash time.

WARRANTY

Congratulations on the purchase of your new Unified Brands equipment. We hope you enjoy many years of reliable service in connection with the same. Please review all of the important safety and operational information contained in the Operator’s Manual for this equipment before it is placed in service. If you have any questions related to equipment set up, operations, or service, please call 888-994-7636.
In addition, please review the sales terms and conditions set forth below.

IMPORTANT NOTICE
WARRANTIES, LIMITATIONS ON WARRANTIES, AND LIMITATION OF REMEDIES
The following Warranties, Limitation on Warranties, and Limitation of Remedies are included in the terms of sale for this product. Please read this entire warranty and all warranty modifications, disclaimers, and limitations of remedies set forth herein before accepting or using this equipment or product. Customer acknowledges and accepts the provisions of this notice by Customer’s acceptance and use of the product. If these provisions are not acceptable and agreed to by Customer, then please return this product in its unused condition to Unified Brands or a Unified Brands authorized dealer.
UNIFIED BRANDS warrants this product against defects in material and workmanship under normal use and services for which this product was designed for 3 years, parts
and labor. This warranty runs only to the original end user and is in lieu of any other liability for defects. THE WARRANTIES EXPRESSED IN THESE TERMS AND CONDITIONS ARE IN PLACE OF ANY AND ALL OTHER EXPRESS WARRANTIES (UNLESS SEPARATELY STATED IN PRINTED MATERIAL PREPARED BY US DESCRIBING OUR EQUIPMENT) AND EXCLUDE ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE; NOR ARE THERE ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE. In no event shall UNIFIED BRANDS be liable for damages or delay or for any consequential, special or contingent damages arising out of any breach of our warranty, whether or not we have knowledge of specific needs or our employees or agents have given any specific assurances. Anyone claiming that there has been a breach of warranty by UNIFIED BRANDS must give us written notice within THIRTY (30) days after discovery of the relevant defect or the right to assert such claim will have been waived conclusively and provided further that any such claim must also be asserted within the general warranty period for such equipment and/or parts.
UNIFIED BRANDS will not be liable for any expense incurred without our prior written authorization for alterations made outside of our factory or for repairs which are not performed by UNIFIED BRANDS authorized service departments using UNIFIED BRANDS factory parts. Nor shall we be responsible for the performance of equipment as to which any repairs, revisions or alterations have been made by others.
THE EXCLUSIVE REMEDY OF THE USER OR BUYER AND THE EXCLUSIVE LIABILITY OF UNIFIED BRANDS OR ANY SELLER OF UNIFIED BRANDS PRODUCTS, FOR ANY AND ALL CLAIMS, LOSSES, INJURIES, OR DAMAGES (INCLUDING CLAIMS BASED ON BREACH OF WARRANTY, CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE) RESULTING FROM OR ARISING OUT OF THE USE OF HANDLING OF THIS PRODUCT, SHALL BE THE RETURN OF THE PURCHASE PRICE OR AN AMOUNT NOT TO EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT OR, AT THE ELECTION OF UNIFIED BRANDS OR THE SELLER, THE REPLACEMENT OF THE PRODUCT.

https://unifiedbrands.net/Power-Soak-Warranty-Information

Service Log

Model No: Purchased From:
Serial No: Location:
Date Purchased: Date Installed:
Purchase Order No: For Service Call:
Date Maintenance Performed
--- ---

  2016 Gees Mill Road, Suite 200, Conyers, GA 30013
888-994-7636, fax 888-864-7636
unifiedbrands.net

THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED IN THIS MANUAL. NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the consignee to inspect the container upon receipt of same and to determine the possibility of any damage, including concealed damage. Unified Brands suggests that if you are suspicious of damage to make a notation on the delivery receipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions 888-994-7636.

The information in this document is Confidential and shall not be disclosed to any third party without the express written consent of Unified Brands.
Information contained in this document is known to be current and accurate at the time of printing/creation. Unified Brands recommends referencing our product line websites, unifiedbrands.net, for the most updated product information and specifications.
© 2021 Unified Brands. All Rights Reserved.
Unified Brands is a wholly-owned subsidiary of Dover Corporation.

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