metcalfe MP10 Countertop Planetary Mixer Instruction Manual

Metcalfe MP10 Countertop Planetary Mixer

Product Information

Your Mixer

• Control Panel
• Gear Selector
• Planetary Head
• Agitator Bowl
• Rubber Feet
• Base
• Top Cover
• Emergency Stop
• Bowl-Lift Handle
• Bowl Support
• Bowl Pin

Your Mixer

Metcalfe MP10 (10 Litre Heavy Duty Mixer)
The Metcalfe MP10 has a total bowl capacity of 10 Litres. The MP comes complete with a stainless steel removable bowl, beater, whisk, and dough hook, ensuring that all mixing requirements are met.

Features

• Heavy duty 10ltr, countertop, belt driven, planetary mixer
• Particularly suitable for bakeries, hotels, restaurants, canteens etc
• easy to operate
• Planetary mixing action and digital timer ensure perfect results
• High torque motor allows mixing of stiffer doughs and larger batches
• 15 minutes timer
• Digital control panel
• 3 fixed speeds: 135, 243 and 480 pm
• Easy speed-shifting
• Interlocking bowl guard and bowl lift
•  Stainless steel safety guard with ingredient chute and automatic shut-off when guard is opened at any speed
• Overload protection (NVR device)
• Emergency stop button
• LLong-lastinglubricant providing abrasion-resistant transmission
• Timing belt transmission
• All metal and die-cast aluminum body
• Non-slip rubber feet
• Quiet operation

Specifications

• Model: MP10
• Capacity: 10 Litres
• Motor: 220-240 Volt, 50 Hz, 0.25 kW / 0.33 hp
• Dimensions: 455 x 403 x 630 mm
• Net Weight : 62 Kg

Installation

Unpacking
Unpack the mixer immediately after receipt. Please inspect the mixer to ensure no damage and all parts i.e. Bowl, Beater, Whisk & Dough Hook have been provided. If the machine is found to be damaged, keep all the packaging material and contact us immediately or contact your source of the equipment. Never attempt to operate the machine with damaged parts. Report any deficiencies to the dealer that supplied the machine.

You should receive with your mixer:

• 1 x Stainless Steel Bowl
• 1 x Beater
• 1 x Whisk
• 1 x Dough Hook

If any of the above items were not received with your mixer, please refer to page 13 for contact details and inform us immediately for replacements.
Before using the mixer, please read this manual thoroughly. Do not proceed with any installation or operation if you have any questions or do not understand anything within this manual. Please see the contact details on page 13 for assistance.

PLEASE NOTE: If the unit was supplied with a Stand or Trolley, DO NOT dispose of the bolts as these will be required to secure the unit to either the Stand or Trolley.

Location

• Select a location for the machine with a minimum of 0.6m space around the machine for operating, cleaning, and servicing.
• position the machine in its proper working position. The machine must be installed on a flat, solid, and dry floor. It is also suitable for bench mounting.
• The surface must be able to support a load of 80kgs
• It is recommended that the machine is level from front to back and from side to side. This will ensure the greatest stability.
• The rear ventilation outlet of the mixer must not be blocked
• The mixer should be bolted down into position using all four holes located in the legs.

Ambient Conditions

• The minimum requirement for all electrical equipment’s correct operation is an air temperature of between +5℃ and +40℃.
• Electrical equipment operates correctly when the relative humidity does not exceed 95% at a maximum temperature of +40℃.
• Electrical equipment operates correctly at altitudes up to 1000m.
• Electrical equipment is designed to withstand and be protected against the effects of transportation, and storage temperature within a range of -25℃ to +55℃ and for short periods not exceeding 24h at up to +70℃.

Electrical Connection

• Before connecting the mixer to an electrical supply, please read the specifications on the rating plate to ensure that they comply with those of the electrical supply.
• The machine works off 220/240V 50Hz 1 phase supply and comes fitted with a 3-pin 13amp fused plug.
• An electrical supply should be available within the reach of the included power cord. DO NOT use extension cords to connect the machine’s power cord to the electrical supply. The low AMP supply could damage the mixer or cause a fire.
• All wiring connections must be checked and tight.

Once the electrical connection has been made, the machine is ready for use.

Operation

Fitting the Bowl
NOTE: Install the bowl BEFORE attaching the agitator.

1. Lower the bowl lift handle anti-clockwise and down to its resting position.
2. Lift the bowl by the handles and slowly position the locking pin located at the rear of the bowl into the hole in the middle rear of the cradle.
3. Lower the bowl onto the pins located on either side of the bowl cradle.

Bowl-Lift & Guard
Move the bowl lift handle anti-clockwise to lower the bowl. It is necessary to lower the bowl to change the tools and to provide better access for filling and emptying the bowl. To raise the bowl, move the bowl lift handle clockwise until it hits the upper stops.
The bowl cradle and guard are electrically interlocked so that the mixer will only operate when the bowl is in the raised position. In addition to this, the bowl safety guard must be locked by rotating into position (left to right) and the guard is locked in place. This ensures total user safety at all times.

• Once the guard has been opened and the bowl lowered the mixer can only be restarted by pressing the start button.
• During operation, additional ingredients can be added via the ingredients chute located on the right-hand side of the bowl guard.

Tool Selection
The beater, whisk, and dough hook are meant for the work implied by their names. Do not use the beater for dough making or the whisk for anything other than whisking, aerating, or mixing light mixtures. These are the typical uses for each of the tools supplied:

Whisk
Light mixes such as whipped cream, mayonnaise, egg whites, pancakes and soufflés
Whisk
Light mixes such as whipped cream, mayonnaise, egg whites, pancakes and soufflés|
Dough Hook
Heavy mixes such as dough and pastry

Fitting Attachments

• NOTE: Install the bowl BEFORE attaching the mixing tool.
• NOTE: It is easier to install the attachment before adding ingredients to the bowl.
• Open the bowl guard and lower the bowl.
• Slide the attachment slowly upwards onto the planetary shaft, fitting the shaft pin through the slot in the attachment. (Figure A)
• Rotate the attachment clockwise to secure it onto the planetary shaft.
• NOTE: Attachments should always rotate in a clockwise direction around the bowl. If an attachment is moving counter-clockwise please contact a licensed electrician immediately to remedy incorrect wiring.

Operation
New mixers, bowls, and agitators (beaters, whisks, and dough hooks) should be thoroughly washed with hot water and mild soap solution and thoroughly rinsed with clean water before being used for the first time.

• Before you can start the machine, you will have to lift the bowl and close the safety guard.
• Place the gear selector handle on the desired gear.
• Select the time required if using a timer.
• Press on button to start the machine.
• The machine must always be stopped before changing gears. Failure to do so may damage the gears or other parts and will void the warranty.
• To change speeds, first turn off the mixer, then move the gear selector handle to the desired speed before restarting the mixer by pressing the start button.
  • Number 1 is the slowest speed and number 3 is the highest speed.
  • The speed selected depends largely on the quantity and consistency of the product. Slow Speed is for heavy mixtures such as dough, biscuits, etc. and High Speed is for fast, light work, such as whipping cream, beating eggs, and mixing thin substances.
• It is recommended that mixing is always started at the lowest speed and progressively increased to the desired setting. The below table shows the recommended speeds for the range of tools.
• Never place your hand or any kitchen utensil in the bowl whilst the mixer is in operation.
• Never operate this machine with safety covers removed or with safety switches inoperative.
• When mixing is complete, turn off the machine and lower the bowl by lifting the handle/lever then take off the attachment.
• Then take out the bowl together with the attachment.
• Finally, take out the mixed ingredients.
• Please follow the capacity chart on the following page. Overloading or not following the chart will damage the mixer and void the warranty.

Recommended Mixing Capacities

• Never use 2nd speed when mixing dough
• If high-gluten flour is used, reduce dough batch size by 10%
• Capacities listed are based on flour at room temperature and water at 20°C. If using chilled flour, water below 20°C, or ice, reduce batch size by 10%
• The Absorption Ratio (AR) of a product is calculated by dividing the water weight by the flour weight, e.g. to calculate the AR of a mixture containing 50g of water and 100g of flour: 5 ÷ 10 = 0.50 = 50% AR.

Cleaning Instructions

• ALWAYS disconnect from the power source when cleaning or servicing this machine.
• ALWAYS remove the attachment/s after each batch. If not, the attachment/s can become stuck on the shaft and difficult to remove.
• NEVER attempt to clean this machine while it is in motion, serious injury could result.
• NEVER use a scrubber pad, steel wool, or abrasive material to clean the mixer.
• NEVER use bleach or bleach-based cleaner.

Recommended Cleaning

Attachments

| ****

Hand wash using soap and water, rinse, dry, and sanitize.

| ****

Clean after each use

Guard

| ****

Hand wash using soap and water, rinse, dry, and sanitize.

| ****

When required

Bowl

| Using a sponge or cloth, soap, and water, apply pressure

to ensure the bowl is clean, rinse, dry, and sanitize. The bowl can also be placed in a dishwasher

| ****

Clean after each use

Solid Bowl Guard| Hand wash using soap and water, rinse, dry, and sanitize.| Clean after each use
Bowl Cradle| Hand wash using soap and water, rinse, dry, and sanitize.| Daily
Planetary Shaft| Wipe with a clean damp cloth, dry & sanitize.| Clean after each use
Exterior| Hand wash using soap and water, rinse, dry, and sanitize.| Daily
Hub Interior| Wipe with a clean damp cloth, dry & sanitize.| Daily

Maintenance

Regular maintenance is necessary on all mixers if they are to run smoothly and problem free.

Bowl Slide Rods

| Apply food-quality grease on the bowl slide rods. Raise and lower the bowl to distribute the grease onto the rods.| If the bowl becomes difficult to raise or lower.

Troubleshooting

The mixer will not turn

| The bowl guard is not in a closed

position

| Rotate the guard to the right until fully closed.
Bowl not raised| Raise the bowl to the highest position.
Power is not connected correctly| Check all power connections.

Plug into a live socket (d o not use an extension cord!). Test socket with another item.

A building circuit breaker is off| Check breaker box

Internal overload tripped

| Wait two minutes.

Press the stop button then press the start button.

( If overload continues to trip, reduce batch size

and/or adjuthe st recipe!)

Gear not engaged

| Switch the gear fully into position.

(The mixer will not operate if the speed control lever is positioned in between speeds)

Mixing stops during the mixing

| ****

Internal overload tripped

| Wait two minutes.

Press the stop button then press the start button.

( If overload continues to trip, reduce batch size and/or adjust the recipe!)

Damaged or broken transmission belt| Replace belt

Mixer is noisy

| The mixer is not installed on the level

surface

| Adjust the surface or relocate the mixer.
The bowl not seated correctly or

clamps not in place

| Ensure the bowl is seated into the bowl cradle correctly

and bowel clamps are locked into place

Attachment not fitted

properly

| Remove and reattach attachment to the position

correctly

Overloading bowl| Reduce batch size (see capacity chart)
Damaged or worn belt| Replace belt
Planetary ring gear needs

more grease

| Technician to inspect for the source of the noise
Safety guard seized (will not move freely)| Clean & lubricate slide sheath| The technician must drop down the planetary assembly to access the mat & sheath
Attachments won’t go onto the planetary

shaft easily

| Lack of lubrication and /or cleaning of the planetary

shaft

| Wipe the planetary shaft with a clean damp cloth and lubricate the shaft with mineral oil or food-quality

grease

Mixing time is too long

| The three-phase mixer is wired incorrectly| Attachments should rotate clockwise around the bowl. If not, an electrician must rewire

Batch size is too small

| ****

Increase batch size

Bowl lift sticking or not operational| Lack of lubrication on bowl slides| Lubricate bowl slides with food-quality grease. If still sticking, the technician must clean the bowl lift

mechanism

One or more gears not working| Damaged or broken gear(s)| Technician to replace gears.

Always stop the mixer before changing gears.

The mixer will not mix medium or heavy

loads

| ****

Incorrect or low-voltage

| ****

Contact electrician

---|---|---
Attachments touching the bottom or sides of the bowl| Defective or dented bowl| Remove dents or replace bowl
Defective attachment| Replace attachment

Broken whisk wires

| Batch size too large for mixer Items too firm

Speed too high

| Reduce batch size (see Capacity Chart) Adjust recipe

Reduce speed

Hand utensils dropped into the bowl while mixing| Stop the mixer before working on the mixture

Broken beater

| Ingredients too cold or too large (e.g. frozen butter/ cream cheese cut in chunks)| Wait for an ingredient to reach room temperature before mixing

Reduce chunk size

Broken dough hook

| The batch size too large for the mixer| Reduce batch size (see Capacity Chart) Adjust recipe
Ingredients too cold or too large| Wait for ingredients to reach room temperature before mixing

Reduce chunk size

Discoloration of mixed product| The bowl has not been cleaned thoroughly| Clean the bowl again (refer to page 10)

Spare Parts and Service

• For more information on Metcalfe spare parts, accessories, and service support, including breakdown drawings and parts lists please contact us on the details below.

• Please always quote the Serial Number of the machine. This can be found on the serial number plate which is located on the rear of the machine.

• Metcalfe Sales & Spares Department sales@metcalfecatering.com

• Metcalfe Service Department service@metcalfecatering.com

• Metcalfe Website www.metcalfecatering.com

• Metcalfe Telephone Number 01766 830 456

Additional copies of this instruction manual can be obtained by either visiting our website or contacting the sales department.

Metcalfe Warranty

• All Metcalfe products are guaranteed against defects in material and workmanship for one year from the date of Invoice, except where specially noted.
• The Company’s obligation under this warranty is limited to repairing or replacing, without charge, any part or parts found to be defective under normal use, according to the specified operations manual and capacity ratings.
• On all return-to-factory warranty items, it is the responsibility of the purchaser to return the entire unit to the factory, in a clean condition, properly packed and labeled.
• All repairs, alterations, or replacement of materials or parts not authorized by Metcalfe will automatically void all warranties in their entirety.
• All Metcalfe slicers (except Simple Line) are covered by a 2-year warranty (1st-year parts and labor, 2nd-year parts only) and full after-sales service.
• All Metcalfe MP mixers are covered by a 3-year warranty (1st-year parts and labor, 2nd & 3rd-year parts only) and full after-sales service.

There is a limited 6-month warranty on the following:

• Mixer attachments (beater, whisk, and dough hook)
• Chipper blades
• Parts purchased or supplied for the repair of Metcalfe equipment

This warranty does not cover the following:

• Failure due to neglect, abuse, careless handling,, or misuse of machine
• Failure caused due to improper maintenance
• Blender clutches
• Knives and gears on can openers
• Sharpening of slicer blades
• General wear and tear

Metcalfe and its suppliers reserve the right to make changes in design and specification to any product without prior notification.

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more information

• Metcalfe Catering Equipment Ltd Haygarth Park
• Blaenau Ffestiniog
• Gwynedd, LL41 3PF
• t 01766 830 456 e
• sales@metcalfecatering.com 
• www.metcalfecatering.com

FAQ

• Q: What should I do if any parts are missing or damaged upon unpacking?
  • A: Contact the supplier immediately for replacements and do not attempt to operate the machine with damaged parts.
• Q: Can I use the beater for dough making?
  • A: No, the beater is meant for light mixes like pastry, cakes, and biscuits. Please use the dough hook for dough making.

References

• Metcalfe Catering Equipment | Metcalfe UK | Catering Distributor

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