ICP N4A3 Split System Air Conditioner and Heat Pump User Manual
- August 20, 2024
- ICP
Table of Contents
ICP N4A3 Split System Air Conditioner and Heat Pump
Specifications
- Covered Products: Split System Air Conditioner and Heat Pump Products Smaller than 65,000-Btuh Cooling Capacity
- Residential Applications Warranty:
- No Hassle Original Owner Warranty Period: 10 years for parts (including compressor and coil)
- Subsequent Owners Warranty Period: 5 or 10 years for parts
- Other Applications Warranty: 5 years on the compressor, 1 year on all other parts (for original owner only)
Warranty Service or Repair
Contact the installer or an International Comfort Products dealer for warranty service or repair. You can find a dealer online at www.icpusa.com. For additional assistance, contact Consumer Relations at 1-877-591-8908.
Product Registration
You can register your product at: productregistration.icpusa.com. Fill in the installation date, model, and serial number of the unit in the provided space and keep it for your records.
Residential Applications Warranty Details
The warranty is applicable to the original purchasing owner and subsequent owners as per the specified conditions. Refer to the table for parts warranty period based on the product family and claimant.
Legal Remedies
If you encounter any defect or have a complaint about the product, notify the Company in writing at least thirty (30) days before seeking any legal remedies. Send the notification by certified or registered mail to ICP, Warranty Claims, P.O. Box 4808, Syracuse, New York 13221.
FAQs
Q: How long is the warranty period for residential applications?
A: The warranty period for residential applications varies depending on the
part and claimant, ranging from 5 to 10 years for parts including compressor
and coil.
Q: Can subsequent owners register for warranty benefits?
A: Subsequent owners may be eligible for warranty benefits based on the
original owner registration and applicable laws in certain jurisdictions.
International Comfort Products (“ICP”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation and are for the duration, in years, listed below. If a part fails due to defect during the applicable warranty period ICP will provide a new or remanufactured part, at ICP’s option, to replace the failed defective part at no charge for the part. Alternatively, and at its option, ICP will allow a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new ICP product. Except as otherwise stated herein, those are ICP’s exclusive obligations under this warranty for a product failure. All warranties in this document are subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.
RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The limited parts warranty period in years for residential applications, depending on the part and the claimant, is as shown in the table below.
No Hassle ReplacementTM limited warranty Available on qualifying models only, see chart below for list of covered models and duration of warranty. Available to original purchaser in owner-occupied single family residential applications only, and is not available to subsequent homeowners. If the compressor or condenser coil fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable ICP unit will be provided. This unit replacement warranty is in addition to the standard parts warranty. Proof of purchase and installation date will be required. No Hassle Limited Warranty replacements are subject to review and verification by an ICP representative. The remaining balance of the original unit’s standard warranty will be transferred to the replacement unit. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.
See warranty Conditions on reverse. . In Texas and other jurisdictions where
applicable, subsequent owner’s warranty duration shall match that of original
owner (10 or 5 years, based on registration), as described in
applicable law. . If properly registered within ninety (90) days after
original installation, parts are warranted for a period of ten (10) years to
the original purchaser. Otherwise, parts warranty is
five (5) years (except in California and Quebec, and other jurisdictions that
prohibit warranty benefits conditioned on registration).
OTHER APPLICATIONS
For all applications other than residential applications, the warranty period
is five (5) years on the compressor and one (1) year on all other parts. The
warranty is to the original owner only and is not available for subsequent
owners.
LEGAL REMEDIES – The owner must notify the Company in writing, by certified or
registered letter to ICP, Warranty Claims, P.O. Box 4808, Syracuse, New York
13221, of any defect or complaint with the product, stating the defect or
complaint and a specific request for repair, replacement, or other correction
of the product under warranty, mailed at least thirty (30) days before
pursuing any legal rights or remedies.
International Comfort Products
Limited Warranty Certificate
CONDITIONS:
The Limited Warranty only applies if the following conditions are met: 1. To
obtain the longer warranty periods as shown in the table
under original owner, the product must be properly registered at
https://productregistration.icpusa.com within ninety (90) days of original
installation. In jurisdictions where warranty benefits conditioned on
registration are prohibited by law, registration is not required and the
longer warranty period shown will apply.
2. If the original installation date cannot be verified, then the warranty
period begins ninety (90) days from the date of product manufacture (as
indicated by the model and serial number). Where a product is installed in a
newly constructed home, the date of installation is the date the original
homeowner purchased the home from the builder.
3. The limited parts warranty period as shown in the table under subsequent
owner does not require registration.
4. Proof of purchase may be required at time of service.
5. The unit must be installed, and warranty work must be performed, by a
licensed dealer or contractor.
6. The unit must be installed in accordance with ICP’s installation
instructions and in compliance with local codes. Improper installation may
endanger the occupants of the dwelling or damage the product.
7. The unit must be operated in accordance with ICP’s owner’s manual provided
with each unit. The product must not be misused.
8. The unit’s rating plate must not be removed or defaced.
9. Proof must be supplied that the equipment has been properly maintained
over the life of the warranty, i.e., a minimum of once-a-year maintenance.
10. The unit must be installed and located in the continental U.S.A., Alaska,
Hawaii, or Canada.
11. Warranties apply only to products installed in their original
installation location.
12. Defective parts must be returned to the distributor through a servicing
dealer for credit.
13. The No Hassle Replacement limited warranty applies only if the following
conditions are met: a. Claimant is the original purchaser of the product. b.
An ICP outdoor unit must be installed in combination with a matching indoor
coil, the combination must be certified and listed in the AHRI Unitary
Directory of Certified Products (AHRI = Air-Conditioning, Heating, and
Refrigeration Institute). c. The matching indoor coil must use a TXV or Piston
refrigerant metering device d. The supplied filter-drier must be installed per
the installation instructions.
14. All other accessories, including electric heaters used in commercial
applications, will have a one (1) year limited warranty from date of
installation.
LIMITATIONS OF WARRANTIES All implied warranties (and implied
conditions in Canada) including implied warranties or conditions of
merchantability and fitness for a particular use or purpose are hereby limited
in duration to the period for which the limited warranty is given and applies.
Some states or provinces do not allow limitations on how long an implied
warranty or condition lasts, so this limitation may not apply to you. The
express warranties made in this warranty are exclusive and may not be altered,
enlarged, or changed by any distributor, dealer, or other person, whatsoever.
THIS WARRANTY DOES NOT COVER:
1. Labor or other costs incurred for diagnosing, repairing, removing,
installing, shipping, servicing, or handling of either failed parts, or
replacement parts, or new units.
2. Any product not installed pursuant to any applicable governmental minimum
efficiency standards.
3. Normal maintenance as outlined in the installation and servicing
instructions or owner’s manual including coil cleaning, filter cleaning and/or
replacement, and lubrication.
4. Damage or repairs required as a consequence of improper shipping or
handling, faulty installation, misapplication, abuse, improper servicing,
unauthorized alteration, and/or improper operation.
5. Failure to start or damages due to voltage conditions, blown fuses, open
circuit breakers, or the inadequacy, unavailability, or interruption of
electrical, Internet service provider, or mobile device carrier service or
your home network.
6. Failure or damage as a result of floods, winds, fires, lightning,
accidents, corrosive environments (except for coastal rated units in coastal
environments), rust and wear, or other conditions beyond the control of ICP.
7. Parts not supplied or designated by ICP, or damages resulting from their
use.
8. Electricity or fuel costs or increases in electricity or fuel costs from
any reason whatsoever including additional or unusual use of supplemental
electric heat.
9. Any special, indirect, or consequential property or commercial damage of
any nature whatsoever. Some states do not allow the exclusion of incidental or
consequential damages, so the above limitation may not apply to you.
10. Refrigerant or any costs related thereto.
11. Any product purchased on the Internet.
12. This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province.