BenQ SW242Q 24 Inch LCD Monitor User Manual
- August 16, 2024
- BenQ
Table of Contents
BenQ SW242Q 24 Inch LCD Monitor
Specifications
- Product: PhotoVue Photographer Monitor | SW Series
- Model Numbers: SW242Q, SW272Q, SW272U
- Advanced Features: EPREL Registration Number – SW242Q: 1888507, SW272Q: 1435113, SW272U: 1435117
Setup
To set up the monitor and turn it on, follow these steps:
- Assemble your monitor hardware following the instructions provided.
- Connect the monitor to your computer using the appropriate cables.
- Power on the monitor using the power button.
Adjusting Monitor Settings
To adjust various settings of the monitor, follow these steps:
- For adjusting the height of the monitor, refer to the instructions provided.
- To avoid unwanted lights on the screen, adjust the monitor’s viewing angle.
- If needed, install the shading hood for better color accuracy.
Calibration and Image Editing:
For calibration and image editing purposes, follow these steps:
- Calibrate the monitor using Palette Master Ultimate software.
- Choose an appropriate color mode for your editing needs.
- Minimize color differences between the screen and hardcopy using Paper Color Sync.
Frequently Asked Questions
How do I switch input sources on the monitor?
To switch input sources, connect the PC video cable properly and use the
input selection feature in the monitor’s menu.
Can I watch HDR content on this monitor?
Yes, you can watch HDR content by working with HDR technology settings on
the monitor.
LCD Monitor
User Manual
PhotoVue Photographer Monitor | SW Series
Colors You Can Trust
Copyright
Copyright © 2024 by BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system or translated into any language or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties, merchantability or fitness for any particular purpose. Further,
BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes. BenQ flicker-
free technology maintains a stable backlight with a DC dimmer that eliminates
the primary cause of monitor flicker, making it easier on the eyes. The
performance of flicker-free may be affected by external factors such as poor
cable quality, unstable power supply, signal interference, or poor grounding,
and not limited to the above mentioned external factors. (Applicable for
flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as
part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N
Quality to Life” corporate vision with the ultimate goal to achieve a low-
carbon society. Besides meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no efforts
in pushing our initiatives further to incorporate life cycle design in the
aspects of material selection, manufacturing, packaging, transportation, using
and disposal of the products. BenQ ecoFACTS label lists key eco-friendly
design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ’s CSR Website at
http://csr.BenQ.com/ for more details on BenQ’s environmental commitments and
achievements.
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Product support
This document aims to provide the most updated and accurate information to
customers, and thus all contents may be modified from time to time without
prior notice. Please visit the website for the latest version of this document
and other product information. Available files vary by model. 1. Make sure
your computer is connected to the Internet. 2. Visit the local website from
Support.BenQ.com. The website layout and content may
vary by region/country.
· User manual and related document · Drivers and applications · (EU only)
Dismantled information: Available on the user manual download page. This
document is provided based on Regulation (EU) 2019/2021 to repair or recycle
your product. Always contact the local customer service for servicing within
the warranty period. If you wish to repair an out-of-warranty product, you are
recommended to go to a qualified service personnel and obtain repair parts
from BenQ to ensure compatibility. Do not disassemble the product unless you
are aware of the consequences. If you cannot find the dismantled information
on your product, contact the local customer service for assistance.
Firmware upgrade
You are recommended to upgrade the product to the latest firmware version (if
available) and refer to the most up-to-date user manual to make best use of
the product. To upgrade your monitor, download and install the Display QuicKit
software from the BenQ website.
· Support.BenQ.com > model name > Software & Driver > Display QuicKit
(available only when your monitor is compatible)
· Support.BenQ.com > Display QuicKit (availability may vary by region)
The software utility checks the compatibility of your monitor automatically
once launched. Refer to the user manual of the software utility for
instructions. If your monitor is not compatible with Display QuicKit, and you
wonder if there is an updated firmware version available, please contact BenQ
customer service.
Advanced software
Apart from the built-in technologies and features available on this product,
you are provided with more software applications to enhance and extend the
product functionality. Download the software and its user guide as instructed
from the BenQ website. · Palette Master Ultimate The Palette Master Ultimate
software simplifies and speeds up calibration and reliably produces accurate
color results. With flexible and friendly UI design, it helps suit your
preferences in color reproduction. Palette Master Ultimate can be used to
fine-tune the color engine in certain BenQ monitors and fully supports X-Rite
/ Calibrite / Datacolor calibrators. · Paper Color Sync The Paper Color Sync
software helps sync the color settings between the image, the computer, and
the printer so the printing result is predictable.
· The AC plug isolates this equipment from the AC supply. · The power supply
cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
· This product should be operated from the type of power indicated on the
marked label. If
you are not sure of the type of power available, consult your dealer or local
power company. · The Class I pluggable equipment Type A must be connected to
protective earth. · An approved power cord greater or equal to H03VV-F or
H05VV-F, 2G or 3G, 0.75mm2 must be used. · Use only the power cord provided by
BenQ. Never use a power cord that appears to be damaged or frayed. · To avoid
possible damage to the monitor, do not use it in a region where power supply
is unstable. · Ensure that the power cord is connected to a grounded power
outlet before turning on the monitor. · To avoid possible danger, observe the
total electric load when using the monitor with a (multi-outlet) extension
cord. · Always turn off the monitor before unplugging the power cord.
For Germany only: · (If the weight of the product is less than or equal to 3
kg) An approved power cord greater
or equal to H03VV-F, 3G, 0.75mm2 must be used. · (If the weight of the product
is more than 3 kg) An approved power cord greater or equal
to H05VV-F or H05RR-F, 3G, 0.75mm2 must be used. · (If a remote control is
provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For
models with adapter: · Use only the power adapter supplied with your LCD
Monitor. Use of another type of power
adapter will result in malfunction and/or danger. · Allow adequate ventilation
around the adapter when using it to operate the device or
charge the battery. Do not cover the power adapter with paper or other objects
that will reduce cooling. Do not use the power adapter while it is inside a
carrying case. · Connect the power adapter to a proper power source. · Do not
attempt to service the power adapter. There are no service parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
Installation
· Do not use your monitor under any of the following environmental conditions:
· Extremely high or low temperature, or in direct sunlight · Dusty places ·
Highly humid, exposed to rain, or close to water · Exposed to vibrations or
impacts in places such as cars, buses, trains, and other rail vehicles · Near
heating appliances such as radiators, heaters, fuel stoves, and other heat-
generating
items (including audio amplifiers) · An enclosed place (such as a closet or
bookcase) without appropriate ventilation · An uneven or sloping surface ·
Exposed to chemical substances or smoke
· Carry the monitor carefully. · Do not place heavy loads on the monitor to
avoid possible personal injury or damage to
the monitor. · Ensure that children do not hang or climb onto the monitor. ·
Keep all packing bags out of reach of children.
Operation
· To protect your eyesight, please refer to the user manual to set the optimal
screen resolution and the viewing distance.
· To reduce eye fatigue, take a break on a regular basis while using the
monitor. · Avoid taking either one of the following actions for a long time.
Otherwise, burn marks
may occur.
· Play images that cannot occupy the screen entirely. · Place a still image on
the screen.
· To avoid possible damage to the monitor, do not touch the monitor panel by
finger tip, pen, or any other sharp objects.
· Excessively frequent plug and unplug of video connectors may cause damage to
the monitor.
· This monitor is designed mainly for personal use. If you want to use the
monitor in a public place or a harsh environment, contact your nearest BenQ
service center for assistance.
· To avoid possible electric shock, do not dissemble or repair the monitor. ·
If a bad smell or an abnormal sound appears to come from the monitor, contact
your
nearest BenQ service center for assistance immediately.
Caution
· The distance between you and the monitor should be 2.5 to 3 times the
diagonal width of the screen.
· Looking at the screen for an extended period of time causes eye fatigue and
may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1
hour of product use.
· Reduce your eye strain by focusing on objects far way. · Frequent blinking
and eye exercise help keep your eyes from drying out.
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Safety notice for remote control (applicable if a remote control is provided)
· Do not put the remote control in the direct heat, humidity, and avoid fire.
· Do not drop the remote control. · Do not expose the remote control to water
or moisture. Failure to do so could result in
malfunction. · Confirm there is no object between the remote control and the
remote sensor of the
product. · When the remote control will not be used for an extended period,
remove the batteries.
Battery safety notice (applicable if a remote control is provided)
The use of the wrong type of batteries may cause chemical leaks or explosion.
Please note the following: · Always ensure that the batteries are inserted
with the positive and negative terminals in
the correct direction as shown in the battery compartment. · Different types
of batteries have different characteristics. Do not mix different types. · Do
not mix old and new batteries. Mixing old and new batteries will shorten
battery life or
cause chemical leaks from the old batteries. · When batteries fail to
function, replace them immediately. · Chemicals which leak from batteries may
cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and
replace the batteries as soon as possible. · Due to varying storage
conditions, the battery life for the batteries included with your product may
be shortened. Replace them within 3 months or as soon as you can after initial
use. · There may be local restrictions on the disposal or recycling of
batteries. Consult your local regulations or waste disposal provider.
If the supplied remote control contains a coin / button cell battery, pay
attention to the following notice as well. · Do not ingest battery. Chemical
Burn Hazard. · The remote control supplied with this product contains a coin /
button cell battery. If the
coin / button cell battery is swallowed, it can cause severe internal burns in
just 2 hours and can lead to death. · Keep new and used batteries away from
children. If the battery compartment does not close securely, stop using the
product and keep it away from children. · If you think batteries might have
been swallowed or placed inside any part of the body, seek immediate medical
attention.
Care and cleaning
· Do not place the monitor face down on the floor or a desk surface directly.
Otherwise, scratches on the panel surface may occur.
· The equipment is to be secured to the building structure before operation. ·
(For models that support wall or ceiling mounting)
· Install your monitor and monitor mounting kit on a wall with flat surface.
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· Ensure that the wall material and the standard wall mount bracket (purchased
separately) are stable enough to support the weight of the monitor.
· Turn off the monitor and the power before disconnecting the cables from the
LCD monitor.
· Always unplug the product from the power outlet before cleaning. Clean the
LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any
liquid, aerosol or glass cleaners.
· (SW242/SW272 only) To clean the monitor screen, see Cleaning the LCD screen
(SW242/SW272 only) on page 11 for details.
· Slots and openings on the back or top of the cabinet are for ventilation.
They must not be blocked or covered. Your monitor should never be placed near
or over a radiator or heat sources, or in a built-in installation unless
proper ventilation is provided.
· Do not place heavy loads on the monitor to avoid possible personal injury or
damage to the monitor.
· Consider keeping the box and packaging in storage for use in the future when
you may need to transport the monitor.
· Refer to the product label for information on power rating, manufacture
date, and identification markings.
Servicing
· Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltages or other risks. If any of the
above mentioned misuse or other accident such as dropping or mishandling
occurs, contact qualified service personnel for servicing.
· For replacement of power cord, connection cables, remote control or power
adapter, please contact BenQ customer service.
· Contact your place of purchase or visit the local website from
Support.BenQ.com for more support.
Support.BenQ.com
General warranty information
Note that the monitor warranty may be void if any of the following conditions
occurs: · Documents required for warranty services have been altered by
unauthorized use or is
illegible. · The model number or production number on the product has been
altered, deleted,
removed or made illegible. · Repairs, modifications, or alterations have been
made by unauthorized service
organizations or persons. · Damage caused by improper storage of the monitor
(including but not limited to force
majeure, direct exposure to sunlight, water, or fire). · Reception problems
occurred due to external signals (such as antenna, Cable TV) outside
the monitor. · Defects caused by abuse or misuse of the monitor. · Before
using the monitor, it is the sole responsibility of the user to check whether
the
monitor is compatible with local technical standards if the user brings the
monitor out of its intended sales area. Failure to do so may cause product
breakdown and the user will have the pay the repairing costs.
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· It is the sole responsibility of the user if problems (such as data loss and
system failure) occurred due to non-factory provided software, parts, and/or
non-original accessories.
· Please use the original accessories (e.g. power cable) only with the device
to avoid possible dangers such as electric shock and fire.
Cleaning the LCD screen (SW242/SW272 only)
Please follow these safety instructions for best performance, and long life
for your monitor.
As your monitor panel comes with a special anti-glare coating, use and clean
the monitor carefully. · Stains on the monitor screen could be obvious. Be
cautious when you use or clean the
monitor and avoid getting oil or dust on the screen. · Fingerprints and dust
under normal use could be wiped away by the supplied cleaning
cloth. · Clean the screen surface gently and carefully. Hard scrubbing could
damage the screen
coating. Be sure to follow the instructions to clean the screen surface
appropriately.
Using the screen cleaning cloth (recommended)
There is one screen cleaning cloth in the product package. The supplied
cleaning cloth is highly recommended to clean your monitor screen. It is an
eco-friendly design as it is reusable, washable, and liquid-free. 1. Unplug
the monitor from the power outlet before cleaning. 2. Make sure there is no
sharp debris on the cleaning cloth to avoid scratching the screen. 3. Hold the
edge of the monitor and avoid excessive force on the screen. 4. Make sure the
supplied cleaning cloth is clean and dry. Start with a small, clean part of
the cloth and wipe the stained area of the screen gently in circles. If it is
still not clean, continue with another clean part of the cloth to avoid
spreading the grease around. If both sides of the cloth are used and get
dirty, wash and dry the cloth properly.
To prevent the seams around the cleaning cloth from marring the screen
surface, avoid wiping the screen with the edge of the cleaning cloth.
5. If necessary, apply a small drop of 70% Isopropanol (IPA) or alcohol-free
screen cleaner on a small, clean part of the supplied cleaning cloth, and wipe
the stained area gently in circles. See Using a screen cleaner (purchased
separately) on page 12 for more information.
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non-alcohol
6. Use a clean part of the cloth to wipe dry the screen completely.If it is
still not clean, continue with another clean part of the cloth to avoid
spreading the grease around. Repeat this step until the screen is clean.
7. The cleaning cloth may get dirty after using several times and may not be
able to clean the screen properly. Wash it with detergent and remove debris
from it by hand if necessary. Keep it in a cool place until it is dry. Make
sure it is completely dry before next cleaning.
Using a screen cleaner (purchased separately)
· Use screen cleaning wipes which are pre-moistened and alcohol-free. You can
wipe away oil and fingerprints easily.
· Use a 70% Isopropanol (IPA) or alcohol-free screen cleaner kit. Spray on the
microfiber cloth that came with the screen cleaner kit, and wipe stains off
the screen. Never spray anything directly onto the screen.
· Make sure no liquid goes into the gap between the screen and the bezel.
Liquids inside the monitor could cause short circuits.