tyco PG9920 Wireless Repeater Instruction Manual

tyco PG9920 Wireless Repeater

Specifications

• Frequency Band (MHz):
  • PG4920: 433MHz; CE/EN listed
  • PG8920: 868MHz; FCC/IC/UL/ULC listed
  • PG9920: 912-919MHz
• Communication Protocol: PowerG
• Supervision: Signaling at 128 s intervals
• AC Power Supply: AC to AC adapter
  • 120 VAC, 60 Hz / 9 VAC, 0.35 A min. (in the U.S.A.)
  • 230 VAC, 50 Hz / 9 VAC, 0.35 A min.
• Backup Battery: 4.8-Volt 1300 mAh NiMH rechargeable
• Low Battery Threshold: 4.8 V
• Battery Supervision: Status message every 24 h
• Power Supply: Type A
• Time to charge: 80% (~12 Hrs)

Product Usage Instructions

Install the Battery

1. Loosen cover screw and remove the cover.
2. Insert battery pack and securely insert the battery cable into the battery connector.

Enroll the Device into the System
Refer to the PowerSeries Neo Host Installation Manual or iotega
Reference Manual for the enrollment procedure.

Location Selection
Placement Testing
Before permanently mounting any wireless device, perform a placement test:

1. Separate the base from the cover.
2. Press the Self-Test button once and release it. The LED indicators will show signal strength.

Mounting the Device

1. Mark for drilling.
2. Drill 4 holes.
3. Fasten with 4 supplied screws.

FAQ (Frequently Asked Questions)

1. Q: What should I do if I receive a poor signal strength during placement testing?
   A: If you receive a poor signal strength, relocate the device and re-test until a good or strong signal is received. For UL/ULC installations, only strong signal levels are acceptable.

2. Q: How long does it take to charge the backup battery?
   A: The backup battery takes approximately 12 hours to reach an 80% charge.

Operation
The PowerG Series Wireless Repeater relays digital data between wireless PowerG control devices and a PowerG control panel. Repeaters extend the wireless reach of the system by relaying transmissions to devices that would normally be outside the range of the control panel.

Service Messages
The following service messages can be transmitted by the repeater to the system:

• AC fail
• Tamper
• Low Battery
• Supervision
• End of life

Device Setup

• The installer shall instruct the end user regarding the precautions that shall be considered during the use of the equipment.
• Do NOT locate this product where persons will walk on the secondary circuit cable(s).
• Do NOT use extension cords to plug in the Power Supply of this equipment.
• AVOID setting up the equipment near heaters, air conditioners, ventilators, and/or refrigerators.
• Do NOT connect the this equipment to electrical outlets on the same circuit as large appliances.
• Do NOT select a place that exposes this equipment to direct sunlight, excessive heat, moisture, vapors, chemicals or dust. Do NOT install this equipment near water. (e.g., bathtub, wash bowl, kitchen/laundry sink, in a wet basement, near a swimming pool, etc.).
• Do NOT install this equipment and its accessories in areas where there is a risk of explosion.
• Do NOT connect this equipment to electrical outlets controlled by wall switches or automatic timers; avoid interference sources.

IMPORTANT
This equipment, Wireless Repeater Model(s) PGx920 shall be installed and used within an environment that provides the pollution degree max 2 and overvoltages category II NON HAZARDOUS LOCATIONS, indoor only. The equipment is FIXED and DIRECT PLUG IN powered from the mains; it is designed to be installed by Service Persons only; The enclosure must be secured to the building structure before operation. It is the end-user and/or installer’s responsibility to ensure that the disposal of the used batteries (battery pack) is made according to the waste recovery and recycling regulations applicable to the intended market.
Use only the Power Supply provided with this equipment. Use of unauthorized power supplies may damage the repeater!
The AC Socket/Outlet powering the equipment shall be located near the equipment and shall be easily accessible.

WARNING
This equipment has no mains on/off switch. The plug of the direct plug-in power supply is intended to serve as the disconnecting device if the equipment must be quickly disconnected. It is imperative that access to the mains plug and associated mains socket/outlet, is never obstructed. Ensure that cables are positioned so that accidents cannot occur. Connected cables must not be subject to excessive mechanical strain.
Note: A global upload of all wireless programming via DLS is recommended before a system default to ensure continued operation of all wireless devices. Download the wireless programming once the system default is complete.

Legend

• A. Battery
• B. Battery cable
• C. Battery pack connector
• D. Wires to AC Connector terminal block
• E. Self-Test button
• F. Enroll button
• G. AC connector terminal block 9VAC
• H. For back tamper screw

Install the Battery

1. Loosen cover screw and remove the cover.
2. Insert battery pack and securely insert the battery cable (B) into the battery connector (C).

Note: When manually programming wireless devices, a device powered up more than 48 hours it cannot be enrolled into the system until the device has been tampered and restored. When programming the panel using the Quick Enroll procedure follow the steps detailed in Enroll the Device into the System.
Note: After restoring a low battery or AC power trouble the system may take up to 5 minutes to clear the trouble.

Enroll the Device into the System
Refer to the PowerSeries Neo Host Installation Manual or iotega Reference Manual for the enrollment procedure.

Location Selection
Install the repeater in a location:

• where GOOD communication (Orange LED blinks) with the target receiver is assured.
• near an electrical outlet.
• where other transmitters are deployed within the repeater’s coverage area.
• as high as possible above the floor and well away from things that may reduce the communication range such as metal chimneys, large metal cabinets, metal doors and reinforced concrete walls.

Placement Testing

Before permanently mounting any wireless device, temporarily mount the device and perform a placement test.

1. Before testing, separate the base from the cover.
2. Press the Self-Test button once and release it. The red LED and then the green LED will switch ON and then OFF to indicate that the repeater is now fully operational.

After 2 seconds the LED blinks 3 times indicating the signal strength.

IMPORTANT! Only GOOD or STRONG signal strengths are acceptable. If you receive a POOR signal from the device, re-locate it and re-test until a GOOD or STRONG signal is received.
Note: For UL/ULC installations, only STRONG signal levels are acceptable. After installation verify the product functionality in conjunction with the compatible receivers.
Note: For detailed placement instructions refer to the control panel Reference Manual.

Mounting the Device

1. Mark for drilling.
2. Drill 4 holes.
3. Fasten with 4 supplied screws.

Attention! For Europe, the transformer has to be CE compliant with the applicable requirements of EN60950-1 and power limited.

Specifications

• Frequency Band (MHz): CE Listed PG4920: 433MHz; CE/EN listed PG8920: 868MHz; FCC/IC/UL/ULC listed PG9920: 912-919MHz
• Communication Protocol: PowerG
• Supervision: Signaling at 128 s intervals
• AC Power Supply: AC to AC adapter H 120 VAC, 60 Hz / 9 VAC, 0.35 A min. (in the U.S.A.) 230 VAC, 50 Hz / 9 VAC, 0.35 A min.
• Backup Battery: 4.8-Volt 1300 mAh NiMH rechargeable
• Low Battery Threshold: 4.8 V
• Battery Supervision: Status message every 24 h.
• Power Supply: Type A
• Time to charge: 80% (~ 12 Hrs) 3
• Low voltage alarm: ~ 4.8V
• Nominal Current Drain (when using external AC power): 100mA
• Battery Backup Duration (with fully charged 1300 mAh battery): 48 hours
• LED indicator: Green LED lights when AC power on
• Temperature range: – 10°C to +55°C (UL/ULC only verified the range 0°C to +49°C)
• Relative Humidity: up to max. 93%RH, non-condensing Dimensions (LxWxD): 161x161x50mm (6-7/16 x 6-7/16 x 1-3/4 in)
• Weight (including battery): 470g (16.5 oz.)

COMPATIBLE RECEIVERS
This device can be used with DSC panels and receivers that use PowerG technology.
For UL/ULC installations use these device only in conjunction with compatible DSC wireless receivers: WS900-19, WS900-29, HSM2HOST9, HS2LCDRF(P)9, HS2ICNRF(P)9 and PG9920. After installation verify the product functionality in conjunction with the compatible receiver used.

UL/ULC Notes
Only models PG9920 operating in the frequency band 912-919MHz are UL/ULC listed. The PG9920 has been listed by UL for commercial burglary and residential fire/burglary applications and by ULC for residential burglary applications in accordance with the requirements in the Standards UL1610, UL1023, UL985, ULC/ORD-C1023, ULC-S545.
The PG8920 is certified by Applica Test & Certification AS to the following standards: EN50131-3, EN50131-5-3, EN50131-1 GRADE 2, CLASS II, EN50131-6 Type A. According to EN 50131-1, this equipment can be applied in installed systems up to and including Security Grade 2, Environmental Class II. UK: The PG8920 is suitable for use in systems installed to conform to PD6662 at Grade 2 and environmental class 2 BS8243.

SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, Tyco Safety Products Canada Ltd declares that the radio equipment type is in compliance with Directive 2014/53/EU. The full text of the EU declarations of conformity for the models mentioned below are available at the following internet addresses:
PG4920- http://dsc.com/pdf/1401008
PG8920 – http://dsc.com/pdf/1401031

Frequency Band / Maximum Power
g1 433.04MHz – 434.79MHz/10mW h1.4 868.0MHz – 868.6MHz/10mW h1.5 868.7MHz – 869.2MHz/10mW
European single point of contact: Tyco Safety Products, Voltaweg 20, 6101 XK Echt, Netherlands

FCC COMPLIANCE STATEMENT

WARNING! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause such interference, which can be verified by turning the device off and on, the user is encouraged to eliminate the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.
• Increase the distance between the device and the receiver.
• Connect the device to an outlet on a circuit different from the one that supplies power to the receiver.
• Consult the dealer or an experienced radio/TV technician.

This equipment complies with FCC and IC RF radiation exposure limits set forth for an uncontrolled environment.
This device complies with FCC Rules Part 15 and with Industry Canada licence- exempt RSS standard(s).

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference that may be received or that may cause undesired operation.

Limited Warranty

Digital Security Controls warrants that for a period of 12 months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use and that in fulfilment of any breach of such warranty, Digital Security Controls shall, at its option, repair or replace the defective equipment upon return of the equipment to its repair depot. This warranty applies only to defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond the control of Digital Security Controls such as lightning, excessive voltage, mechanical shock, water damage, or damage arising out of abuse, alteration or improper application of the equipment. The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressed or implied and of all other obligations or liabilities on the part of Digital Security Controls. Digital Security Controls neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.
In no event shall Digital Security Controls be liable for any direct, indirect or consequential damages, loss of anticipated profits, loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.
Warning: Digital Security Controls recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected. Important Information: Changes or modifications not expressly approved by Digital Security Controls could void the user’s authority to operate this equipment.

IMPORTANT – READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted and is purchased under the following license terms:

• This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and the developer of the software and any related products or components (“HARDWARE”) which You acquired.
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARD-WARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and “online” or electronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it.

LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

GRANT OF LICENSE This EULA grants You the following rights:

• Software Installation and Use – For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed.
• Storage/Network Use – The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device (“Device”). In other words, if You have several workstations, You will have to acquire a license for each workstation where the SOFTWARE will be used.
• Backup Copy – You may make back-up copies of the SOFTWARE PRODUCT, but You may only have one copy per license installed at any given time. You may use the back-up copy solely for archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE.

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

• Limitations on Reverse Engineering, Decompilation and Disassembly – You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any changes or modifications to the Software, without the written permission of an officer of DSC. You may not remove any proprietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA.
• Separation of Components – The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one HARDWARE unit.
• Single INTEGRATED PRODUCT – If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.
• Rental – You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or website.
• Software Product Transfer – You may transfer all of Your rights under this EULA only as part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions of the SOFTWARE PRODUCT.
• Termination – Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts.
• Trademarks – This EULA does not grant You any rights in connection with any trademarks or service marks of DSC or its suppliers.

COPYRIGHT
All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted under this EULA are reserved by DSC and its suppliers.

EXPORT RESTRICTIONS
You agree that You will not export or re-export the SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export restrictions.

CHOICE OF LAW
This Software License Agreement is governed by the laws of the Province of Ontario, Canada.

ARBITRATION
All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in accordance with the Arbitration Act, and the parties agree to be bound by the arbitrator’s decision. The place of arbitration shall be Toronto, Canada, and the language of the arbitration shall be English.

LIMITED WARRANTY

• NO WARRANTY – DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
• CHANGES IN OPERATING ENVIRONMENT – DSC shall not be responsible for problems caused by changes in the operating characteristics of the HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
• LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK – IN ANY EVENT , IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
• DISCLAIMER OF WARRANTIES – THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS SOFTWARE PRODUCT.
• EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY – UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.

WARNING: DSC recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this SOFTWARE PRODUCT to fail to perform as expected.
Always ensure you obtain the latest version of the User Guide. Updated versions of this User Guide are available by contacting your distributor.
© 2021 Tyco Security Products. All Rights Reserved. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco. are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.
Toronto, Canada
www.dsc.com
Tech. Support: 1-800-387-3630 (Canada, US), 905-760-3000
Toronto, Canada
www.dsc.com
D-304683 Rev. 5 (11/21)

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