rocstor Y10N022-S1 Ergo Reach Mounting Arm User Manual

August 3, 2024
rocstor

rocstor Y10N022-S1 Ergo Reach Mounting Arm

rocstor-Y10N022-S1-Ergo-Reach-Mounting-Arm-product

Package Content

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  • The following tools are required for proper installation:

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INSTALLATION INSTRUCTION

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Safety

  • WARNING: Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is sufficiently robust to support the installed product and equipment.
  • WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when the attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equip-ment damage.
  • CAUTION: Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
  • CAUTION: AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN SEVERE INJURIES OR PROPERTY DAMAGE.
  • Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.rocstor-Y10N022-S1-Ergo-Reach-Mounting-Arm-fig-14

Five-Year Factory Warranty

Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.

Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing any such defective products at its sole discretion. This warranty does not apply to equipment damaged by accident, negligence, misapplication or altered or modified in any way. In the event Rocstor repairs or provides a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re-manufactured.

Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the Rocstor website, https://rocstor.com/customer-support/warranty registration.

Exclusions
Suppose Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence. In that case, Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation of corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specifications or recommendations. Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced, or any other cause beyond the range of intended use.

Contact Information

Corporate Headquarters

12979 Arroyo Ave San Fernando, CA 91340 – USA

Technical Support / RMA

Sales Info
Hours: 8:00 am – 5:00 pm PST Mon – Fri (excluding holidays)

Corporate, Government, and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at +1 818-727-7000.

Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: call: +1 818-727-7000

Specifications

  • Product Name : ErgoReach ED4
  • Type: Premium Dual Ergonomic Gas Spring Monitor Arm Mount
  • Weight Capacity: 19kg per arm (x2 arms)

Product Usage Instructions

Package Content

  • 1x Arm A
  • 1x Arm B
  • 1x Base D
  • 1x Base E
  • 1x Clamp G
  • 1x Clamp H
  • 1x Extension J
  • 1x VESA plate K
  • 6mm Screw – x1
  • 4mm Screw – x1
  • M6x10 Screw – 2x
  • M6x12 Screw – 3x
  • M4x12 Screw – 4x
  • M5x12 Screw – 4x
  • D5 Tool – 4x

Tools Required for Installation

  • Pen
  • Drill and bit
  • Wrench
  • Phillips Screwdriver

Safety Instructions

  • Warning: Verify that the mounting surface is strong enough to support the product and equipment.
  • Stored Energy Risk: Do not detach equipment unless the arm is fully raised to avoid injury or damage.
  • Caution: Ensure the bolt is centered in the hole and does not exceed the weight limit to prevent injuries or damage.

FAQ

Q: What should I do if the arm mechanism does not stay in place?
A: If the arm mechanism does not stay in place, check the tension adjustment and tighten any loose screws.

Q: Can I install this on a curved monitor?
A: Yes, the ErgoReach ED4 is compatible with both flat and curved monitors.

Q: How do I adjust the monitor height?
A: To adjust the monitor height, use the gas spring adjustment feature provided with the arm mount.

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