Rocstor Y10E021-B1 Universal Vented Rack Mount Shelf Universal Monitor Fixed 1U Shelf User Manual
- October 30, 2023
- rocstor
Table of Contents
Rocstor Y10E021-B1 Universal Vented Rack Mount Shelf Universal Monitor Fixed 1U Shelf
Installation
Measurements
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial or industrial use in the ordinary course of your business.
Terms of warranty
Rocstor warrants its SolidRack product series to be free from defects in materials and workmanship for a period of five years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provide a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly
registered the product.
The product may be registered at the Rocstor Web site, https://rocstor.com
/customer-support/warranty-registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specications or recommendations. Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the range of intended use.
Contact Information
Corporate Headquarters
12979 Arroyo Ave
San Fernando, CA 91340 – USA
Office: +1 (818) 727-7000
Fax: +1 (818) 875-0002
Email: info@Rocstor.com
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 (818) 727-7000 (Domestic and Internationals)
Fax: +1 (818) 875-0002
Email: support@Rocstor.com
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays
Tell: +1 (818) 727-7000 (Domestic and Internationals)
Fax: +1 (818) 875-0002
Email: support@Rocstor.com
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more information please contact
the appropriate department below or call us at +1 (818) 727-7000.
General sales information: sales@Rocstor.com
Corporate sales information:
corporate_sales@Rocstor.com
Educational sales information:
academic_sales@Rocstor.com
Federal, State & Local government sales information:
government_sales@Rocstor.com
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants …
contact Rocstor Channel Sales: call: +1 (818) 727-7000
Email:reseller_info@Rocstor.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>