Rug Doctor TDC-1 Deep Carpet Cleaner User Manual

Rug Doctor TDC-1 Deep Carpet Cleaner

IMPORTANT SAFETY INSTRUCTIONS

USER MUST READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
When using a machine, basic precautions should always be followed, including the following:
WARNING
TO REDUCE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

•  For indoor, household use only. Not for use outdoors.

•  Use the machine only as described in this guide and user manual. Use only Rug Doctor’s recommended attachments and cleaning solutions.

•  DO NOT leave machine unattended when plugged in or while powered on. Unplug the machine when not in use and before cleaning or servicing.

•  Use only Rug Doctor® cleaning products intended for use with this machine. See the cleaning product section of this manual.

• DO NOT use if you are under the influence of alcohol or drugs.

•  DO NOT immerse. Only use machine on surfaces moistened by the cleaning process.

• DO NOT submerge machine, expose to rain, outdoor sun, place machine in standing water, or try to clear flooded areas with machine.

• DO NOT leave or store machine outdoors. Always keep and store machine indoors in a safe, dry location. Keep machine away from heated surfaces and extreme temperatures.

• DO NOT use or expose machine to any improper setting or environment, such as a construction settings.

•  Use caution when using hot tap water. DO NOT boil or microwave water to be used in this machine.

•  DO NOT use machine as a vacuum.

• This machine is designed to clean normally soiled carpets in one (1) cleaning pass, except Berber multi-level or looped carpets.

•  DO NOT use more than two (2) cleaning passes on any area of carpet as over-wetting and damage may result which could include permanent staining of carpet.

• DO NOT allow the machine to run dry. When the solution tank runs out, stop using and follow directions
  to refill.

• DO NOT allow this machine to be used as a toy. Close attention and adult supervision is necessary when used by or near children or animals. This machine is not intended to be used by children under the age of 18.

•  DO NOT allow children or pets to place their body parts in or near openings or moving parts of machine.

• DO NOT use with a damaged cord, plug or attachment. If this machine or any associated attachment is not working as it should, has been dropped, damaged, left outdoors, used in an improper manner or environment, rained on or dropped in water or other liquid, stop using immediately and return to your rental location or service center and immediately notify Rug Doctor at 800-784-3628.

• DO NOT attempt to repair a damaged or broken machine under any circumstances.

•  DO NOT pull by the cord, carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. DO NOT run machine over cord. Keep cord away from heated surfaces.

•  DO NOT unplug by pulling on the cord. Unplug by pulling on the plug.

• DO NOT abuse the cord. NEVER use the cord for carrying, pulling, or unplugging the machine.

• DO NOT modify earthed plug.

•  DO NOT handle the plug or use this machine with wet or sweaty hands.

• DO NOT put any objects into any machine openings. DO NOT use the machine if any opening is blocked. Keep openings free of dust, lint, hair and anything that could reduce airflow.

• Keep hair, loose clothing, fingers and all parts of the body away from all openings and moving parts.

• Turn off all controls before unplugging.

•  Use extra care when cleaning on stairs.

• DO NOT use machine to pick up flammable or combustible materials or liquids, such as gasoline or certain paints. DO NOT use in areas where they may be present.

• DO NOT use to pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.

• DO NOT use to pick up hard or sharp objects, such as glass, nails, screws, coins, etc.

•  DO NOT place in or pick up anything with this machine that is a toxic material, such as bleach, ammonia, toilet bowl cleaners or drain cleaners.

•  DO NOT clean over floor electrical outlets.

• DO NOT use an extension cord. Failure to follow this instruction may expose the user to the possibility of electric shock, personal loss, or injury and/or death.

•  The attachments hose contains electric wires. DO NOT use or repair a damaged hose. DO NOT use when the hose is cut or punctured. Avoid picking up sharp objects.

• The upholstery tool and attachment hose are to be used only for indoor household cleaning applications using only manufacturer’s recommended cleaning solutions.

• Examine the attachment hose and upholstery tool periodically for visible deterioration, such as abrasions, cracks, splits and the like.

• Always wear rubber-soled shoes when cleaning.

•  Always ensure float is properly installed before any wet pick-up operation.

• DO NOT use machine without the tank, cap, or lid in its proper place.

•  DO NOT use or place machine on or near wood, laminate, or natural fiber floors.

•  DO NOT use or place machine on or near natural fiber, silk, wool, sisal, jute, hand-loomed, or braided carpets and rugs.

• DO NOT use machine to clean the following fabrics: silk, Haitian cotton, velour, velvet, corduroy, leather, fabrics with cleaning code S or X, or any non-colorfast fabrics.

• DO NOT use bleach, dye, laundry detergents, cleaning powders, harsh solvents, chemicals, or any non-Rug Doctor products with machine as permanent damage to your property may result.

• Always turn off this machine before connecting or disconnecting either hose or solution hose.

•  Use only as described in this manual. Use only manufacturer’s recommended attachments.

• DO NOT operate without tanks or in any manner inconsistent with the above warnings or operating instructions included in this operations guide.

•  Product contains chemicals known to the state of California to cause cancer, birth defects and other reproductive harm.

• Connect to properly grounded outlet only. See “Grounding Instructions.”

WARNING
MACHINE MAY CONTAIN WATER
For best cleaning results and to avoid the risk of permanent damage to property, carpets, floors and furniture, please follow the below listed warnings:

•  Always read and follow your carpet or upholstery manufacturer’s recommended cleaning instructions before using machine.
•  Use extra care when cleaning on stairs.
• Machine is designed to clean normally soiled carpets in one (1) cleaning pass. Two (2) passes can be used for heavily soiled carpets but not on Berber, multi-level, or looped carpets. DO NOT use more than two (2) cleaning passes on any area or carpet. Failure to follow this instruction may result in over-wetting and permanent staining of carpet. If carpets are not sufficiently clean, allow to dry completely and clean again using only one (1) pass.
•  DO NOT leave water in clean or dirty water tank when not in use. Immediately empty clean and dirty water tank after each use.
•  DO NOT use or place machine on or near wood, laminate, or natural fiber floors.
•  DO NOT use or place machine on or near natural fiber, silk, wool, sisal, jute, hand-loomed, or braided carpets or rugs.
• DO NOT use machine to clean the following fabrics: silk, Haitian cotton, velour, velvet, corduroy, leather, fabrics with cleaning code S or X, or any non-colorfast fabrics.
• DO NOT use bleach, dye, laundry detergents, cleaning powders, harsh solvents, chemicals, or any non Rug Doctor products with machine as permanent damage to your property may result.
• When cleaning upholstery or furniture, make sure the black rocker switch on top of machine housing is set to “upholstery/hand tool.” If this switch is set to “carpet,” damage may result.
• Failure to follow the foregoing instructions may expose the user to electric shock, personal injury and/or death.

FLOAT WARNING
WHEN EMPTYING DIRTY WATER
Always exercise caution when emptying the dirty water tank. The dirty water tank should only be emptied in a toilet or safely outside. It is possible for the float and cage located within the dirty water tank to become dislodged during use and while disposing of water. Always pour water out slowly to ensure both float and cage remain inside the tank. Never “dump” out dirty water. Failure to follow these instructions can result in the float and cage becoming lodged in toilets, sinks, and the like. Rug Doctor is not responsible for any damages caused to toilets, sinks, and the like resulting from failure to follow these instructions.
WARNING
Improper connection of equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the machine—If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This machine is for use on a nominal 120-volt circuit and has a grounded plug that looks like the plug illustrated in Figure A. Make sure that the machine is connected to an outlet having the same configuration as the plug. No adapter should be used with this machine.

GROUNDING INSTRUCTIONS

This machine must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This machine is equipped with a cord having an equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. CLEANING WITH YOUR RUG DOCTOR MACHINE AND PRODUCTS
Read all instructions completely before you begin. To assure proper results, test carpets and upholstery for colorfastness. Wet an inconspicuous area with a small amount of cleaner.
After 1–2 minutes, blot with a white paper towel and check for color transfer. Follow these additional guidelines when cleaning with your Rug Doctor machine:

• Rug Doctor machines and Rug Doctor cleaning products are safe for most carpets. However, you risk damage to carpets and hard floor surfaces not intended for water extraction method cleaning. DO NOT use the Rug Doctor machine or cleaning products on natural fiber oriental rugs (silk or wool), hand-loomed wool rugs, braided rugs, sisal or jute carpets, hardwood or laminate flooring. Some stains require professional treatment.
• The machine was designed for use on carpet and upholstery applications in accordance with the instructions and recommendations in this manual. If you use the Rug Doctor machine to clean surfaces other than carpet and upholstery, such as hard surface floors, use only Rug Doctor recommended products. Rug Doctor Oxy Carpet Cleaner can be safely and effectively used for either carpeting or water-safe hard surface floor coverings.
• DO NOT put bleach, dye or products other than Rug Doctor cleaners in this machine. Use of inappropriate products may cause this machine to malfunction and may result in carpet or machine damage.
• Foam should never be ingested through the dome filter. Damage to the carpet and/or vacuum motor could result.
•  Use only Rug Doctor® cleaning products intended for use with this appliance to reduce the risk of fire and electric shock due to internal component damage.
• Avoid picking up hard or sharp objects with the carpet cleaning machine. These objects may damage the machine.
•  DO NOT use the machine for dry vacuuming. This machine does not have a fine dust filter. Using machine to dry vacuum causes damage to the vacuum motor.
• DO NOT use the machine to vacuum large quantities of liquid, such as a flooded basement or a large spill. This machine is not equipped with an automatic overflow shutoff.
•  To avoid damage, DO NOT place the machine or hand tool on or near hardwood or laminate flooring or allow any solution or overspray to contact such flooring.
• To avoid pump damage, DO NOT continue to press the spray (pump) switch when the solution tank is empty.
•  To avoid property damage, DO NOT place the machine or hand tool on or near hardwood or laminate flooring. In addition, DO NOT allow any solution or overspray to contact such flooring.
•  Read instructions carefully. Rug Doctor, LLC is not responsible for damage due to misuse of this machine.

CARPET CLEANING TIPS FOR BEST RESULTS

•  Treating difficult spots: Rug Doctor Machines are designed to deep clean and extract in one cleaning pass. Your best choice for cleaning difficult spots, stains or traffic areas is to use Rug Doctor’s specialty products.
•  Avoid over-wetting your carpet. DO NOT go over a heavily soiled spot more than 2 times. Berber, Multi-Level or Looped carpets retain more liquid. For these types of carpets, DO NOT repeat cleaning passes.
•  If additional cleaning is desired, allow carpets to dry before attempting to reclean heavily soiled areas. Because they retain more liquid, Berber carpets that are overwet can experience “wick up” of soils or spills very deeply embedded in the carpet or backing. If you experience this problem, allow area to dry completely then clean again using single, quick passes (1-2 feet per second).
•  Cleaning Berber carpet: You can use your Rug Doctor machine to clean Berber carpet. For best results, make only one pass while depressing the thumb switch to release solution. Make a second pass over the same area without pressing the switch so that you are only vacuuming the liquid.
• Overlap passes slightly to cover all areas. IMPORTANT: When pressing the red button, keep machine moving so rotating brush does not agitate in one place.
•  Liquid recovery. You should recover 70 – 80% of the liquid used depending on your carpet type. With Berber carpet, you may recover a little less liquid.
•  If you replace furniture before the carpet is completely dry, place aluminum foil under furniture legs to prevent stains. Leave aluminum foil under furniture legs until carpet is completely dry.
•  Avoid excessive foam in the recovery tank, which can be expelled through the machine and may affect your carpet. If foaming occurs, turn off the machine and empty the upper white tank if it is full.
•  For faster drying, ventilate area. Open doors and windows. Place fans pointed downward on carpet. Turn on heat in damp or cold weather. Turn on air conditioner in humid or hot weather. This is highly recommended when cleaning Berber carpets. These procedures are especially recommended when cleaning Berber carpets.

1.  Soap & Scrub Solution Button
2. Handle Release
3.  Clean Water Tank
4.  Dirty Water Tank
5.  Upholstery Tool Port A
6.  Rolling Brush
7.  Comfort Grip Handle
8. Power Button
9. Rotating Cord Wrap
10.  Upholstery Tool Port B
11.  Super Boost Spray
12. Upholstery Tool

How to Use:

Filling The clean water tank

Raise the Collapsible Handle
Raise the HANDLE by pulling upward into the upright position. Remove Clean Water Tank
Remove the CLEAN WATER TANK from the machine by grasping the TANK HANDLE and lifting straight up. Fill the Clean Water Tank
Unscrew the EASY MEASURE SOLUTION POUR CAP from the CLEAN WATER TANK. Fill the CLEAN WATER TANK with HOT tap water until it reaches the fill line. Adding Rug Doctor Cleaning Solution
Follow the directions on the back of the Rug Doctor cleaning solution and fill the EASY MEASURE SOLUTION POUR CAP with the recommended ounces of solution. Clean water tank holds 1 gallon of water. Turn clockwise to tighten the EASY MEASURE SOLUTION POUR CAP onto the tank.
REMEMBER
Always use RUG DOCTOR deep cleaning solutions.
Other cleaning solutions may harm the machine and void the machine and carpet warranties.
Now You’re Ready to Clean
Securely place the full CLEAN WATER TANK back onto the machine. How to Use:
Cleaning your carpet
IMPORTANT CLEANING TIP:
Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning
Dual Cross Action Brushes
Y our Rug Doctor TruDeep Cleaner is equipped with Dual Cross-Action Brush technology. The vibrating brush deep cleans each carpet fiber, then the rolling brush grooms and polishes resulting in an all-in-one cleaning pass. Plug in the Machine
Insert plug into a properly grounded outlet.
CAUTION
Before plugging machine in, check the Power Button to make sure it is in the “off” position. Select Cleaning Mode
Use the “SUPER BOOST SPRAY” setting on the machine for an extra “boost” in cleaning heavily soiled and high-traffic areas. SUPER BOOST “OFF”: For lightly soiled carpets. SUPER BOOST “ON”: For moderately/heavy soiled or high-traffic carpets. Turn on the Machine
Press the POWER BUTTON located on the COMFORT GRIP HANDLE to Carpet position. Clean Your Carpets
Wet Pass: Press the “SOAP & SCRUB” solution button on the top of the handle while pulling the machine slowly and steadily backward in a straight line.
To Dry: Release the “SOAP & SCRUB” button and pull the machine slowly over the same path. How to Use:
EMPTYING Dirty water tank
Empty Dirty
Water Tank
Empty the DIRTY WATER TANK before the dirty water reaches the “Full Line” Turn off the machine using the POWER BUTTON. Remove Dirty
Water Tank
Remove the DIRTY WATER TANK from the machine by grasping the TANK HANDLE and lifting straight up. Fill the Clean Water Tank
Unscrew the DIRTY WATER TANK LID and pour out the dirty water. Dirty water should be poured into a toilet or outside. Do not pour into sink or tub. Rinse the inside of the DIRTY WATER TANK and replace the DIRTY WATER TANK LID. Firmly tighten the lid rotating clockwise. Replace Dirty Water Tank
Securely place the empty DIRTY WATER TANK back onto the machine. REMEMBER
Always use RUG DOCTOR deep cleaning solutions.
Other cleaning solutions may harm the machine and void the machine and carpet warranties.
How to Use:

upholstery tool

Raise the Collapsible Handle
Raise the HANDLE by pulling upward into the upright position. For best results, lower the HANDLE to it’s lowest position by pulling the HANDLE RELEASE lever upward. Remove Clean Water Tank
Remove the CLEAN WATER TANK from the machine by grasping the tank HANDLE and lifting straight up. Fill the Clean Water Tank
Unscrew the EASY MEASURE SOLUTION POUR CAP from the CLEAN WATER TANK. Fill the CLEAN WATER TANK with HOT tap water until it reaches the fill line.
Add Rug Doctor Cleaning Solution
Follow the directions on the back of the Rug Doctor cleaning solution and fill the EASY MEASURE SOLUTION POUR CAP with the recommended ounces of solution. Clean water tank holds 1 gallon of water. Tightly screw the EASY MEASURE SOLUTION POUR CAP onto the tank. REMEMBER
Always use RUG DOCTOR deep cleaning solutions.
Other cleaning solutions may harm the machine and void the machine and carpet warranties.
Place Clean Water  Tank in Machine
Securely place the full CLEAN WATER TANK back onto the machine. IMPORTANT:
Check the manufacturer’s tag before cleaning upholstery. “W” or “WS” on the tag means you can use Machine. If tag is coded with an “S” or “X”, says “Dry Clean Only”, is coded with any non-color-fast fabric, is missing, or not coded, do not proceed.
Plug in the Machine
Insert plug into a properly grounded outlet.
CAUTION
Before plugging machine in, check the Power Button to make sure it is in the “off” position. Insert Upholstery Tool

1. Open the UPHOLSTERY TOOL A by pulling on the black rubber flap.
2.  Insert the UPHOLSTERY TOOL connection into the UPHOLSTERY TOOL A on the front of the DIRTY WATER TANK by lining up the “O” icons on the tank and the UPHOLSTERY TOOL.
3.  Lock the TOOL into place by rotating to the right, the icon will be straight up.

Connect Solution Hose
Connect the SOLUTION HOSE to the “TOOL CLEAN PORT B” located on the top of the machine by lining up the “O” icons on the hose. Lock the hose into place by rotating to the right. The icon will be straight up. Turn on the Machine
Press the POWER BUTTON located on the COMFORT GRIP HANDLE to Tool position. Clean Your Upholstery, Stairs, Stains
To Clean: Position the UPHOLSTERY TOOL in front of the area or stain you want to deep clean. Squeeze trigger on the handle to begin cleaning. While squeezing the trigger, move the tool back and forth over the area you want to clean, making sure to press the suction nozzle down into the surface.
To Dry: Release the trigger. Move the tool back over the wet area. Make sure to press the suction nozzle down into the surface.
Leave the machine on for 15 seconds after cleaning to allow for all of the dirty solution to be collected into the DIRTY WATER TANK.

CLEANING AND STORING MACHINE

Clean & Rinse Water Tanks
Remove the DIRTY WATER and CLEAN WATER TANKS.
Carry tanks to the sink and rinse both tanks out with water. Allow tanks to dry thoroughly to prevent odor when stored. Secure Water Tanks
After rinsing and drying both tanks, place both tanks onto machine and lock in place. Ensure caps are on the tanks. Wrap the Cord
Wrap the cord around the CORD WRAP. Fold Handle
Lower the handle by pulling the HANDLE RELEASE upward. Push handle forward into storage position.

TROUBLESHOOTING

The following Troubleshooting guide is provided to help you resolve issues that may arise with common usage of the machine.

›

›

| Power cord not plugged in Power Button not turned on| ›

›

| Plug power cord into wall outlet Push Power Button to Carpet or Tool depending on need
No / Low Spray| ›

›

›

›

| Not pressing Soap & Scrub Solution Button
Clean Water Tank is empty or low Clean Water Tank is not seated or installed correctly
Power Button is in the incorrect position| ›

›

›

›

| Press and hold Soap & Scrub Solution Button Fill Clean Water Tank with water and solution Lift up Clean Water Tank, and place back into position. Tank should click into place when positioned properly
Verify that the Power button is in the correct position depending on usage
No / Low Suction| ›

›

›

| Dirty Water Tank Is full
Dirty Water Tank is not seated / installed correctly
Power Button is in the incorrect position| ›

›

›

| Empty Dirty Water Tank and replace empty tank when finished
Lift up Dirty Water Tank and place back into position
Double check the Power Button, and ensure it is on the desired mode (Carpet is for carpet cleaning; Tool is for powered, optional accessories)
| ›| Not Pressing Soap and Scrub Solution| |
Rotating Brush Roll| | Button| ›| Press Soap and Scrub Solution Button on Handle
Doesn’t Rotate| ›| Power Button in the incorrect position| ›| Push Power Button to Carpet
| ›| Not Pressing Spray Trigger| |
| ›| Upholstery Solution Plug not installed| ›| Press Spray Trigger
| | correctly on Tool Clean Port| ›| Make sure symbols are aligned when installing
No/Low Spray from the Upholstery Tool| ›| Clean Water/Solution Tank Empty/Low| ›

›

| Fill Clean Water Tank with water and solution Lift Up Clean Water tank and place back into
| ›| Clean Water Tank Is Not Seated /| | position
| | Installed Correctly| |
| ›| Dirty Water/Collection Tank Is Full| |
| ›| Dirty Water/Collection Tank is Not| ›| Empty Dirty Water/Collection Tank
No/Low Suction from the Upholstery Tool| ›| Seated/Installed Correctly Upholstery Vacuum Plug in| ›| Lift Up Dirty Water/Collection tank and place back into position
| ›| Not installed correctly on the Dirty| ›| Make sure symbols are aligned when installing
| | Water Port| |

REGISTER YOUR truDeep Cleaner™
Visit us online at rugdoctor.com
Retain for your records: To save time if calling Customer Service for information about your Rug Doctor® machine, it is recommended that you record your machine information below.

• Serial #: __
• Model #: _____
• Date of Purchase: __
• Retailer: __

NOTE:
You must keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim.
Machine Replacement Parts & Accessories
Visit:
rugdoctor.com/parts rugdoctor.com/accessories
for TruDeep Cleaner replacements parts and accessories.

References

• Rug Doctor | Rent Carpet Cleaner | Rug Cleaner | Carpet Cleaning
• rugdoctor.com/accessories
• rugdoctor.com/parts
• Rug Doctor | Rent Carpet Cleaner | Rug Cleaner | Carpet Cleaning

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