Danby DBMW0720 Series Microwave Owner’s Manual

: July 14, 2024
: Danby

Table of Contents

Danby DBMW0720 Series Microwave
Product Usage Instructions
GROUNDING INSTRUCTIONS
INSTALLATION INSTRUCTIONS
OPERATING INSTRUCTIONS
CARE AND MAINTENANCE
TROUBLESHOOTING
LIMITED “CARRITED IN-HOME APPLIANCEY IN” WARRANT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Danby DBMW0720 Series Microwave

Specifications

Model Numbers: DBMW0721BBB, DBMW0721BWW, DBMW0722BBS
Manufactured by Danby Products Limited in Guelph, Ontario, Canada and Danby Products Inc. in Findlay, Ohio, U.S.A.
Website: www.danby.com
Manufacturing Date: 2024.04.29

Product Usage Instructions

Important Safety Instructions

READ AND FOLLOW ALL SAFETY INSTRUCTIONS
Basic safety precautions should be followed when using electrical appliances, including the following

Read all instructions before using the microwave.
This microwave must be grounded. Connect only to a properly grounded outlet.
Install or locate this microwave only in accordance with the provided installation instructions.
Do not use this microwave near water or store it outdoors.

Precautions to Avoid Possible Exposure to Excessive Microwave Energy
Ensure the microwave door, hinges, latches, seals, and sealing surfaces are not damaged. The oven should only be adjusted or repaired by qualified service personnel.

Grounding Instructions
Follow the grounding instructions provided in the manual to ensure safe usage of the microwave.

FAQ

Q: How do I register my product for warranty extension?
- A: To register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION, fill out a product survey at www.danby.com/support/product-registration/.
Q: Where can I find customer service support?
- A: For quick customer service, fill out the web form at www.danby.com/support. You can also call 1-800-263-2629 during EST business hours.

MICROWAVE
Owner’s Manual

MODEL

DBMW0721BBB
DBMW0721BWW
DBMW0722BBS

Danby Products Limited, Guelph, Ontario, Canada N1H 6Z9 Danby Products Inc. Findlay, Ohio, U.S.A. 45840
www.danby.com

Printed in China
2024.04.29

Welcome to the Danby family.
We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance.

You are entitled to the warranty coverage as described in the owner’s manual provided with your new appliance.

Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
Register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/

Model Number: ____
Serial Number: ____
Date of Purchase: _ _____

Need Help?

Read your Owner’s Manual for installation help, troubleshooting, and maintenance assistance.
Visit www.Danby.com to access self-service tools, FAQs and much more by searching your model number in the search bar.
For the Quickest Customer Service, please fill out the web form at www.danby.com/support Your submission will go directly to an expert on your particular appliance. Our average response times are between 20 minutes and 2 hours, during EST business hours.
Call 1-800-263-2629 – please note that during peak hours, hold times can exceed one hour.

IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
Basic safety precautions should be followed when using electrical appliances, including the following:
WARNING – To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy

Read all instructions before using the microwave.
Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” found on page 4.
This microwave must be grounded. Connect only to a properly grounded outlet. See “GROUNDING INSTRUCTIONS” found on page 5.
Install or locate this microwave only in accordance with the provided installation instructions.
Some products such as whole eggs and sealed containers, for example, closed glass jars, are able to explode and should not be heated in this oven.
Use this microwave only for its intended use as described in this manual. Do not
use corrosive chemicals or vapors in this microwave. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.
HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MICROWAVE. Use caution when removing hot items.
Do not operate this microwave if it has a damaged cord or plug, it if is not working properly or if it has been damaged or dropped.
This microwave should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
Do not cover or block any openings on the microwave.
Do not store this microwave outdoors. Do not use this microwave near water, for example, near a kitchen sink, in a wet basement, near a swimming pool or similar location.
Do not immerse the power cord or plug in water.
Keep the power cord away from heated surfaces.
Do not let the power cord hang over edge of a table or counter.
When cleaning the surfaces of the door and oven that make contact when the door is closed, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.
To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend the microwave when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
- Remove wire twist -ties from paper or plastic bags before placing the bag in oven.
- If material inside of the oven ignites, keep the oven door closed, turn the oven off, and disconnect the power cord, or shut off the power at the fuse or circuit breaker panel.
- Do not use the oven for storage purposes. Do not leave paper products, cooking utensils, or food inside the oven when not in use.
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. When the container is removed from the microwave, visible bubbling or boiling is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.
- Do not overheat liquids.
- Stir liquids both before and halfway through heating.
- Do not use straight sided containers with narrow necks.
- After heating, allow the container to stand in the microwave for a short period of time before removing it.
- Use extreme care when inserting a spoon or other utensil into the container.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Do not attempt to operate this oven with the door open. Open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
Do not place any object between the oven cabinet and the door or allow soil or cleaner residue to accumulate on surfaces that make contact when the door is closed.
Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
- door (bent),
- hinges and latches (broken or loosened),
- door seals and sealing surfaces.
The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

GROUNDING INSTRUCTIONS

This microwave must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.
This microwave is equipped with a cord that has a grounding wire with a grounding plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2 prong wall outlet, it is your responsibility to have it replaced with a properly grounded 3 prong wall outlet. The serial rating plate indicates the voltage and frequency the microwave is designed for.
WARNING – Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the microwave is properly grounded.
If it is necessary to use an extension cord, use only a 3 wire extension cord that has a 3 blade grounded plug and a 3 slot receptacle that will accept the plug on the microwave. The marked electrical rating of the extension cord must be at least as great as the electrical rating of the microwave. The longer cord must be arranged so that it will not drape over the counter top or tabletop where it can be pulled by children or tripped over.
DANGER – Electric Shock Hazard: Touching some of the internal components can cause serious personal injury or death. Do not disassemble this microwave.
WARNING – Electric Shock Hazard: Improper use of the grounded plug can result in electric shock. Do not plug the microwave in if the grounded plug is damaged.
A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person to avoid hazard.
Have a qualified electrician install a grounded outlet near the microwave if the power cord is too short.

SAFETY – SUPERHEATED LIQUID

Liquids are able to be overheated beyond the boiling point without appearing to be boiling

due to the surface tension of the liquid. Visible bubbling will not always be present when the liquid is removed from the microwave. This could result in very hot liquids suddenly boiling over when a utensil or other item such as a tea bag is inserted into the liquid.

To reduce the risk of injury

Do not overheat liquids. Do not heat any liquid for more than 2 minutes per cup.
Stir liquids before and halfway through heating.
Do not use straight-sided containers with narrow necks as this can cause a build up of steam.
Superheated liquid can begin to spontaneously boil when removed from the microwave. After heating, allow the liquid to stand in the microwave for 30 seconds before removing.
Use extreme care when inserting a utensil or other item into hot liquids.

The contents of milk bottles and baby food jars should be stirred or shaken and the temperature checked before serving in order to avoid burns.
Do not defrost frozen beverages, especially carbonated beverages, in this microwave as they could explode.
Hot foods and steam can cause burns. Be careful when opening any container that has been heated in the microwave. Direct the opening away from the hands and face to avoid burns.

SAFETY – ARCING

Arcing refers to sparks inside the microwave while it is in operation. Arcing is caused by

Metal or foil inside the microwave.
Recycled paper towels being used inside the microwave, as these can contain small pieces of metal.

If arcing is present, stop operation and remove any metal or paper towels from the microwave.

RADIO INTERFERENCE
This microwave generates and uses ISM frequencies and if not installed and used properly in strict accordance with the manufacturer’s instructions,
it may cause interference to radio and television reception. It has been type- tested and found to comply with limits for ISM Equipment pursuant
to Part 18 of the FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation.

However, there is no guarantee that interference will not occur in particular installations. If this microwave does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the interference can be corrected by one or more of the following methods

Reorient the receiving antenna of radio or television.
Move the microwave away from the receiver.
Plug the microwave into a different outlet so that the microwave and receiver are on different branch circuits.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification of this microwave. It is the responsibility of the user to correct such interference.

INSTALLATION INSTRUCTIONS

INSTALLATION

Remove all packing materials from the inside and outside of the microwave. Do not remove the cardboard mica sheet covering the magnetron.
Check the microwave for damage before using, such as a misaligned or bent door, damaged door seals, broken or loose door hinges or latches, or dents inside the cavity or on the door. If there is any damage, do not use the microwave, return it to its point of purchase or contact consumer care.
The microwave must be placed on a flat, stable surface that is able to hold its weight and the heaviest food likely to be cooked in it.
Do not use this microwave where heat, moisture or high humidity are generated.
Do not clean this microwave with or use near combustible materials.
Allow 7.5 cm (3 inches) of space above the microwave, 2.5 cm (1 inches) at the back of the microwave and 7.5 cm (3 inches) on both sides for proper air flow. Do not block any ventilation openings.
Do not operate the microwave without the glass tray, roller support and shaft in their correct positions.
WARNING: Do not install the microwave over a range cooktop or other heat producing appliance. If installed near or above a heat source the microwave could be damaged and the warranty would be void.

OPERATING INSTRUCTIONS

COOKING TECHNIQUES
To achieve the best results, follow the suggestions below.

STIRRING
Stir foods while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and will heat more quickly so stir from the outside of the dish toward the center.

ARRANGEMENT
Arrange unevenly shaped foods with thicker, meatier parts toward the outside of the turntable so they receive more heat. To prevent overcooking, place delicate items toward the center of the turntable.

TURNING
Turn food over midway through cooking to expose all parts to the microwave energy. This is important with large items and meat.

STANDING
Foods cooked in a microwave build up internal heat and continue to cook for a few minutes after heating stops. Let foods stand to complete cooking, especially meats and liquids. All liquids should be allowed to stand for a few minutes after cooking and should be shaken or stirred before consuming.

ADDING MOISTURE
Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered and allowed to stand after cooking to allow the heat to disperse evenly. Add a small amount of water to dry food to help it cook.

COOKING UTENSILS GUIDE
Certain utensils are inappropriate for use in a microwave. See below for more information on which utensils are recommended, which should only have limited use and which are not recommended.

RECOMMENDED

Microwave Browning Dish : Used to brown the exterior of small food items. Follow the directions provided with the browning dish.
Microwavable Plastic Wrap : Used to retain steam. Leave a small opening to avoid a build up of steam. Do not place directly on food.
Glass and Ceramic Bowls and Dishes: Use for heating or cooking.
Paper Plates and Cups : Use for short term heating at low temperatures. Do not use recycled paper as they can contain metal and could ignite.
Paper Towels and Napkins : Use for short term heating and covering. They can absorb excess moisture and prevent splattering. Do not use recycled paper towels as they can contain metal and could ignite.
Wax Paper: Use as a cover to prevent splattering.
Thermometers: Only use those that are labeled “microwave safe” and follow all directions.
Check the food in several places. Conventional thermometers can be used once the food has been removed from the microwave.

LIMITED USE

Ceramic, Porcelain and Stoneware: Only use if they are labeled “microwave safe”.
Plastic: Only use if labeled “microwave safe”.

NOT RECOMMENDED

Glass Jars and Bottles: Regular glass is too thin to be used in a microwave. It can shatter and cause damage or injury.
Paper Bags: These are a fire hazard and could ignite. The only exception is popcorn bags, which are designed for microwave use.
Styrofoam Plates and Cups: These can melt and leave an unhealthy residue on food.
Plastic Storage and Food Containers: These can melt and ignite.
Metal Utensils: These can cause arcing and damage to the microwave. Remove all metal before operation.
Aluminum Foil: Using foil can cause arcing and damage the microwave.

Note: To check if a dish is safe for use in the microwave, place the empty dish in the microwave and press the Start/+30SEC button to run a cooking program at 100% power for 30 seconds. If the dish becomes very hot, it should not be used.

FEATURES

Door Lock System
Glass Tray
Roller Ring
Mica Sheet (Do Not Remove)
Control Panel

CONTROL PANEL

Display: Shows cooking time, power level and clock time.
Time Cook: Used to set the desired cook time.
Time Defrost: Used to set the defrost function based on time.
Weight Defrost: Used to set the defrost function based on weight.
Power Button: Used to select the power level.
Timer/Clock Button: Used to set the timer and to set the current time.
Auto Cook Menus: Instant settings to cook popular foods.
Express Cook Buttons: Used to set express cook options.
Number Pad: Used to set time or amounts.
Stop/Clear Button
- Used to pause or clear a cooking program.
- Press and hold for 3 seconds to engage the control panel lock.
0/Memory Button: Used to set the memory.
Start/+30SEC Button: Used to start a cooking program or add 30 seconds to a cooking program.
Door Open: Used for activating/deactivating Safety Lock feature

FIRST TIME USE
When the microwave is plugged in for the first time, the display will show “0:00”. Use the number pad to enter the current time and then press the clock button to confirm.
The microwave will return to standby mode if there is no input within 60 seconds.

During operation

Press the Start/+30SEC button to begin operation.
Press the Stop button to cancel the cooking program.
The microwave will beep five times at the end of a cooking program.

MICROWAVE COOKING

Press the Time Cook button. The display will show “00:00”.
Use the number pad to enter the desired cooking time. The maximum time is 99 minutes and 99 seconds.
Press the Power button to choose a power level. The default power level is 100%. The display will show “PL10”. Use the number pad to enter the desired power level if 100% is not required. Consult the chart at the bottom of the page for information on power levels.
Press the Start/+30SEC button to begin operation.

Note: If “PL0” is selected, the microwave fan will run with no cooking function. This power level can be used to remove odors from the oven.
Note: During cooking, if the chosen power level is not sufficient, press the Power button. The current power level will flash for three seconds. Use the number pad to choose a new power level and operation will continue in the new power level.

SETTING THE TIMER/CLOCK
The clock can only be set as a 12 hour clock.

To set the current time

Press the Timer/Clock button twice, the screen will display “00:00”.
Use the number pad to enter the current time.
Press the Timer/Clock button to confirm.

During operation, press the Clock button to see the current time.

To set a timer

Press the Timer/Clock button once, the screen will display “00:00”
Use the number pad to enter the desired time to run the timer. The maximum time is 99 minutes and 99 seconds.
Press the Start/+30SEC button to begin timer operation.

Note: The kitchen timer is a timer.

TWO STAGE COOKING
Some recipes require different stages of cooking at different temperatures.

To set a two stage cook program

Press the Time Cook button and use the number pad to enter the desired cooking time for the first stage.
Press the Power button and use the number pad to enter the desired power level for the first stage.
Press the Time Cook button and use the number pad to enter the desired cooking time for the second stage.
Press the Power button and use the number pad to enter the desired power level for the second stage.
Press the Start/+30sec button to begin operation.

Number Pad	0	1	2	3	4	5	6	7	8	9	10
Cooking Power	0%	10%	20%	30%	40%	50%	60%	70%	80%	90%	100%
Display	PL0	PL1	PL2	PL3	PL4	PL5	PL6	PL7	PL8	PL9	PL10

AUTO COOK
The auto cook buttons can be used to set automatic cooking functions for the below food types.

POPCORN

Press the Popcorn button repeatedly to cycle through the options of “1.75”, “3.0” and “3.5”. These numbers refer to the size of the popcorn bag in ounces.
Press the Start/+30SEC button to begin operation.

POTATO

Press the Potato button repeatedly to cycle through the options of “1”, “2” and “3”. These numbers refer to the size of the portion in ounces. 1 is 8 ounces, 2 is 16 ounces and 3 is 24 ounces.
Press the Start/+30SEC button to begin operation.

PIZZA

Press the Pizza button repeatedly to cycle through the options of “4.0”, “8.0” and “14.0”. These numbers refer to the size of the portion in ounces.
Press the Start/+30SEC button to begin operation.

FROZEN VEGETABLE

Press the Frozen Vegetable button repeatedly to cycle through the options of “4.0”, “8.0” and “16.0”. These numbers refer to the size of the portion in ounces.
Press the Start/+30SEC button to begin operation.

BEVERAGE

Press the Beverage button repeatedly to cycle through the options of “1”, “2” and “3”. These numbers refer to the number of cups.
Press the Start/+30SEC button to begin operation.

DINNER PLATE

Press the Dinner Plate button repeatedly to cycle through the options of “9.0”, “12.0” and “18.0”. These numbers refer to the size of the portion in ounces.
Press the Start/+30SEC button to begin operation.

EXPRESS COOK
When the microwave is not in operation, press the number pad from 1 to 6 to set a cooking program that will run between 1 and 6 minutes at 100% cooking power.

ADD 30 SECONDS
When the microwave is not in operation, press the Start/+30SEC button to set a cooking program that will run for 30 seconds at 100% power level. This button can be pressed multiple times, each press will add a further 30 seconds to the cooking time. The maximum cooking time is 99 minutes and 99 seconds.

SAFETY LOCK
The Safety Lock is a system that safeguards against unintended activation of the microwave, providing a protective measure to ensure child safety.

Initiating a cooking process triggers the door lock, and it also engages if the door remains unlocked for an additional 30 minutes following the completion of cooking.

The Safety Lock is active by default. It will only be deactivated if the user chooses to do so manually. Even in the event of loss of power, the oven will preserve the state of the safety lock, whether it is activated or deactivated.

Unlock the door
Press Door Open during operation and open the door within 10 seconds or the safety lock will re-engage. The door will stay unlocked until cooking is initiated.
OR
Press Door Open within 30 minutes after cooking is complete to manually disable the door lock and switch to standby mode. If no key is pressed, the safety lock will automatically disengage after 30 minutes.

Deactivate the safety lock
If there are no children in the residence, you can shoos to permanently deactivate the safety lock function.

Press “7”, “9” in consecutive order and then press and hold Door Open for three seconds. Within 30 seconds, the screen will display “ULoc”, indicating the sucessful deactivation of the safety lock.

Re-activate the safety lock
Press “7”, “9” in consecutive order and then press and hold Door Open for three seconds. Within 30 seconds, the screen will display “Loc”, indicating the successful re-activation of the safety lock.

SETTING THE CONTROL PANEL LOCK
To set the control panel lock press and hold the Stop/Clear button for 3 seconds. The microwave will beep to indicate that the lock is activated. While locked, the microwave cannot be used.
To cancel the control panel lock, press and hold the Stop/Clear button for 3 seconds. The microwave will beep to indicate that the lock has been deactivated.

WEIGHT DEFROST
The defrosting time and power level are adjusted automatically once the weight is entered.

Press the Weight Defrost button. The display will show “dEF1”.
Use the number pad to enter the weight of the food that will be defrosted between 4 ~ 100 oz.
Press the Start/+30SEC button to confirm.

TIME DEFROST

Press the Time Defrost button. The display will show “dEF2”.
Use the number pad to enter the desired defrosting time. The maximum time is 99 minutes and 99 seconds.
The default power level is 3, 30%. The display will show “PL3”.
To change the power level, press the Power button and then press the number pad for the desired power level.
Press the Start/+30SEC button to confirm.

ECO FUNCTION
In ECO mode, the display screen will turn off. ECO function can only in standby mode.
To activate ECO mode, ensure the door is closed and press the Stop/Clear button once. The screen will turn off.
Note: pressing any button or opening and closing the door will cancel the ECO function.

MEMORY
The memory feature allows you to program cooking times and powers that can be recalled and used with minimal input. Three memory programs can be set at one time, they are labeled 1, 2 and 3.

To set Memory 1

Press the 0/Memory button once. The number 1 will display.
Press the Time Cook button and then use the number pad to enter the desired cook time.
Press the Power button once. The power level will default to 100%. “PL10” will display. To change the power level, use the number pad to enter the desired power level.
Press the Start/+30SEC button to save the setting.
To use the setting in future, press the 0/Memory button once and when the number 1 is displayed, press the Start/+30SEC button to begin operation.

To set Memory 2 or 3, press the Memory button two or three times until the number 2 or 3 are displayed and then follow the steps above.

Note: If the power is lost or the microwave is unplugged, the memory settings will need to be reprogrammed.

CARE AND MAINTENANCE

CLEANING

Turn off and unplug the microwave before performing any cleaning.
The inside of the microwave should be cleaned with a warm, damp cloth and mild detergents. Do not allow food splatters to build up on the inside of the microwave as this can affect the efficiency and if sufficiently dirty, can ignite and cause fire.
The outside of the microwave should be cleaned with a warm, damp cloth. To avoid damage to internal components, do not allow any water to drip into the ventilation openings.
Clean the door and window on both sides, the door seals and the adjacent parts frequently with a damp cloth to remove any spills or splatters. Do not use abrasive cleaners.
Do not allow the control panel to become wet. If necessary, clean the control panel with a damp cloth and then wipe dry.
The glass tray can be removed and cleaned in warm water and mild detergent or can be placed in a dishwasher.
The roller ring and oven floor should be cleaned regularly to avoid excessive noise or spilling. The roller ring can be cleaned in warm water and mild detergent or can be placed in a dishwasher. Ensure that the roller ring and glass tray are replaced in the proper position to avoid noise or spilling.

MAINTENANCE
To remove odors from the microwave

Combine a cup of water with the juice and skin of one lemon in a microwavable bowl.
Microwave on full power for 5 minutes.
Wipe the inside of the microwave and glass tray and roller ring thoroughly with a warm, damp cloth.

MICA SHEET

Inside the microwave there is a cardboard mica sheet protecting the magnetron. Do not remove this sheet. Exposing the magnetron to food splatters can cause arcing or fire. If it becomes dirty, the mica sheet can be cleaned with a warm cloth.

DISPOSAL

This microwave should not be treated as ordinary household waste, it should be transported to the appropriate collection point for the recycling of electrical components. For information on local waste collection points, contact your local waste disposal agency or government office.

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE
No power

A fuse may be blown or the circuit breaker tripped
Plug not fully inserted into the wall outlet

Arcing or sparking during operation|

Metallic items were left in the microwave during operation
The microwave is being operated while empty
Spilled food has built up inside the microwave or on the mica sheet

Unevenly cooked food|

Food was not completely defrosted before cooking
Cooking time or power level were insufficient
Food was not turned or stirred during cooking

Overcooked food| The power level or cooking time were too high
Undercooked food|

Food was not completely defrosted before cooking
Cooking time or power level were insufficient
Food was not turned or stirred during cooking
Ventilation openings are blocked

Poor Defrosting| Defrosting time or power level were insufficient

Food was not turned or stirred during defrosting

LIMITED “CARRITED IN-HOME APPLIANCEY IN” WARRANT

This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer. This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non-transferable.

TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.

First 12 months During the first twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor’s option, at no charge to the original purchaser.
To obtain service Contact the dealer where the unit was purchased I, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.

It is the responsibility of the purchaser to transport the appliance to the nearest authorized service depot.

Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.

Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.

EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by

GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following

Power failure.
Damage in transit or when moving the appliance.
Improper power supply such as low voltage, defective house wiring or inadequate fuses.
Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (ie. extremely high or low room temperature).
Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
Service calls resulting in customer education.
Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

Warranty Service Carry In