Danby DDMW01440WG1 Sensor Microwave Oven Owner’s Manual

June 1, 2024
Danby

Danby DDMW01440WG1 Sensor Microwave Oven

Danby -DDMW01440WG1 -Sensor -Microwave -Oven-PRODUCT

Product Information

Specifications:

  • Product: 1.4 cubic foot sensor microwave oven
  • Manufacturer: Danby Products Limited
  • Model Number: [To be filled]
  • Serial Number: [To be filled]
  • Website: www.danby.com

Product Usage Instructions

Safety Instructions:
It is crucial to follow all safety instructions provided in the manual to avoid any accidents or exposure to excessive microwave energy.

Installation:
Refer to the Owner’s Manual for detailed installation instructions. Ensure the oven is properly grounded and located according to the installation guidelines.

Operation:

  1. Do not operate the oven with the door open.
  2. Avoid placing objects between the front face and the door.
  3. Do not use the oven if damaged.
  4. Do not attempt to adjust or repair the oven yourself; seek qualified service personnel for any repairs.

Maintenance:
Regularly clean the interior of the microwave oven to prevent soil or cleaner residue buildup. Refer to maintenance assistance in the Owner’s Manual for detailed guidance.

Welcome to the Danby family.
We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance. You are entitled to the warranty coverage as described in the owner’s manual provided with your new appliance.

  1. Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
  2. Register your product online and receive a FREE 2-MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/
  • Model Number: _ ____
  • Serial Number: _____
  • Date of Purchase: ___

Need Help?

  1. Read your Owner’s Manual for installation help, troubleshooting, and maintenance assistance.
  2. Visit www.Danby.com to access self-service tools, FAQs and much more by searching your model number in the search bar.
  3. For the Quickest Customer Service, please fill out the web form at www.danby.com/support. Your submission will go directly to an expert on your particular appliance. Our average response times are between 20 minutes and 2 hours, during EST business hours.
  4. Call 1-800-263-2629 – please note that during peak hours, hold times can exceed one hour.

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL SAFETY INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  1. Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
  2. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  3. Do not operate the oven if it is damaged. It is very important that the oven door close properly and that there is no damage to the:
  4. Door (bent),
  5. Hinges and latches (broken or loosened),
  6. door seals and sealing surfaces.
  7. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

WARNING – To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy:

  1. Read all instructions before using the appliance.

  2. Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” found on page 2.

  3. This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING INSTRUCTIONS” found on page 6.

  4. Install or locate this appliance only in accordance with the provided installation instructions.

  5. Do not operate the oven when it is empty.

  6. Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to explode and should not be heated in this oven.

  7. Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals of vapors in this appliance. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.

  8. HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MICROWAVE. Use caution when removing hot items.

  9. To reduce the risk of fire in the oven cavity:

  10. Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.

  11. Remove wire twist -ties from paper or plastic bag before placing bag in oven.

  12. If material inside of the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.

  13. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.

  14. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.

  15. Do not overheat liquid.

  16. Stir liquids halfway through heating.

  17. Do not use straight-sided containers with narrow necks.

  18. After heating allow the container to stand in the microwave oven for a short time before removing the container.

  19. Do not heat oil or fat for deep-frying. It is difficult to control the temperature of oil in a microwave oven.

  20. Do not cover or block any openings on the appliance.

  21. Do not store or use this appliance outdoors. Do not use this product near water -for example, near a kitchen sink, in a wet basement, near a swimming pool or similar locations.

  22. Do not operate this appliance if it has a damaged cord or plug, it if is not working properly or if it has been damaged or dropped.

  23. Do not immerse cord or plug in water. Keep cord away from heated surface. Do not let cord hang over edge of table or counter.

  24. When cleaning the surfaces of the door and oven that come together when the door is closed, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.

  25. This equipment has been tested and found to comply with Part 18 of the FCC Rules. Operation is subject to the following two conditions:

  26. This device may not cause harmful interference.

  27. This device must accept any interference received, including interference that may cause undesired operation.
    CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the product.

  28. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocation the receiving antenna.
    • Increase the separation between the equipment and the receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
  29. This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair or adjustment or contact our customer support center at 1-800-263-2629.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.
This appliance is equipped with a cord that has a grounding wire with a grounding plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a standard 2-prong wall outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING

  • Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
  • Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord.
  • If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person in order to avoid hazard.
  • Have a qualified electrician install a grounded outlet near the appliance if the power cord is too short.
  • A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

SAFETY – SUPERHEATED LIQUID
Liquids are able to be overheated beyond the boiling point without appearing to be boiling due to the surface tension of the liquid. Visible bubbling will not always be present when the liquid is removed from the appliance. This could result in very hot liquids suddenly boiling over when a utensil or other item such as a tea bag is inserted into the liquid.
To reduce the risk of injury:

  • Do not overheat liquids. Do not heat any liquid for more than 2 minutes per cup.
  • Stir liquids before and halfway through heating.
  • Do not use straight-sided containers with narrow necks as this can cause a build up of steam.
  • Superheated liquid can begin to spontaneously boil when removed from the microwave. After heating, allow the liquid to stand in the microwave for 30 seconds before removing.
  • Use extreme care when inserting a utensil or other item into hot liquids.

The contents of milk bottles and baby food jars should be stirred or shaken and the temperature checked before serving in order to avoid burns. Do not defrost frozen beverages, especially carbonated beverages, in this appliance as they could explode. Hot foods and steam can cause burns. Be careful when opening any container that has been heated in the appliance. Direct the opening away from hands and face to avoid burns.

SAFETY – ARCING
Arcing refers to sparks inside the microwave while it is in operation. Arcing is caused by:

  • Metal or foil inside the appliance.
  • Recycled paper towels being used inside the appliance, as these can contain small pieces of metal.

If arcing is present, stop operation and remove any metal or paper towels from the appliance.

INSTALLATION INSTRUCTIONS

INSTALLATION

  • Remove all packing materials from the inside and outside of the microwave. Do not remove the cardboard mica sheet covering the magnetron.
  • Check the microwave for damage before using, such as a misaligned or bent door, damaged door seals, broken or loose door hinges or latches, or dents inside the cavity or on the door. If there is any damage to the microwave, do not use it, return it to its point of purchase or contact consumer care.
  • The microwave must be placed on a flat, stable surface that is able to hold its weight and the heaviest food likely to be placed in the microwave.
  • Do not use this microwave where heat, moisture or high humidity are generated.
  • Do not clean this microwave with or use near combustible materials.
  • Allow 20 cm (8 inches) of space above the microwave, 10 cm (4 inches) at the back of the microwave and 5 cm (2 inches) on both sides for proper air flow around the microwave.
  • Do not block any ventilation openings on the microwave.
  • Do not operate the microwave without the glass tray, roller support and shaft in their correct positions.
  • WARNING: Do not install the microwave over a range cooktop or other heat producing appliance. If installed near or above a heat source the microwave could be damaged and the warranty would be void.

OPERATING INSTRUCTIONS

  • COOKING TECHNIQUES
    To achieve the best results when cooking in this microwave, follow the suggestions below.

  • STIRRING
    Stir foods while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and will heat more quickly so stir from the outside of the dish toward the center.

  • ARRANGEMENT
    Arrange unevenly shaped foods thicker, meatier parts toward the outside of the turntable so they receive more heat. To prevent overcooking, place delicate items toward the center of the turntable.

  • SHIELDING
    Delicate foods can be shielded with narrow strips of aluminum foil to prevent overcooking. Use only small amounts of foil as this can cause arcing and damage to the microwave.

  • TURNING
    Turn food over midway through cooking to expose all parts to the microwave energy. This is important with large items and meat.

  • STANDING
    Foods cooked in a microwave build up internal heat and continue to cook for a few minutes after heating stops. Let foods stand to complete cooking, especially meats and liquids. All liquids should be allowed to stand for a few minutes after cooking and should be shaken or stirred before consuming.

  • ADDING MOISTURE
    Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered and allowed to stand after cooking to allow the heat to disperse evenly. Add a small amount of water to dry food to help it cook.

COOKING UTENSILS GUIDE
Certain utensils are inappropriate for use in a microwave. See below for more information on which utensils are recommended, which should only have limited use and which are not recommended.

RECOMMENDED

  • Microwave Browning Dish: Used to brown the exterior of small food items. Follow the directions provided with the browning dish.
  • Microwavable Plastic Wrap: Used to retain steam. Leave a small opening to avoid a build up of steam. Do not place directly on food.
  • Glass and Ceramic Bowls and Dishes: Use for heating or cooking.
  • Paper Plates and Cups: Use for short-term heating at low temperatures. Do not use recycled paper as they can contain metal and could ignite.
  • Paper Towels and Napkins: Use for short-term heating and covering. They can absorb excess moisture and prevent splattering. Do not use recycled paper towels as they can contain metal and could ignite.
  • Wax Paper: Use as a cover to prevent splattering.
  • Thermometers: Only use those that are labelled “microwave safe” and follow all directions. Check the food in several places. Conventional thermometers can be used once the food has been removed from the microwave.

LIMITED USE

  • Aluminium Foil: Use narrow strips to prevent overcooking of exposed areas. Using too much foil can cause arcing and damage the appliance. Keep a distance of at least 1 inch (2.6 cm) between the foil and the inside of the appliance.
  • Ceramic, Porcelain and Stoneware: Only use if they are labelled “microwave safe”.
  • Plastic : Only use if labelled “microwave safe”.

NOT RECOMMENDED

  • Glass Jars and Bottles: Regular glass is too thin to be used in a microwave. It can shatter and cause damage or injury.
  • Paper Bags: These are a fire hazard and could ignite. The only exception is popcorn bags, which are designed for microwave use.
  • Styrofoam Plates and Cups: These can melt and leave an unhealthy residue on food.
  • Plastic Storage and Food Containers: These can melt and ignite.
  • Metal Utensils: These can cause arcing and damage to the appliance. Remove all metal before operation.

Note: To check if a dish is safe for use in the microwave, place the empty dish in the appliance and microwave on high for 30 seconds. If the dish becomes very hot, it should not be used.

FEATURES

  1. Door Lock System
  2. Oven Window
  3. Roller Ring
  4. Shaft
  5. Door Release Button
  6. Control Panel
  7. Mica Sheet (Do Not Remove)
  8. Glass Tray

CONTROL PANEL

Danby -DDMW01440WG1 -Sensor -Microwave -Oven-FIG-
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  1. Display: Shows cooking time, power level and clock time.
  2. Sensor Cooking: Measures the humidity that the food releases and turns off the microwave when cooking or reheating is done.
  3. Melt/Soften: Press to melt or soften food.
  4. Warm: Press to set the warming program.
  5. Weight Defrost: Used to set the defrost program based on weight.
  6. Time Defrost: Used to set the defrost program based on time.
  7. Clock/Timer: Used to set the clock and the timer functions.
  8. Number Pad: Used to set time or amounts.
  9. Express Cook: Press numbers 1 – 6 to set a cook program for that number of minutes.
  10. Power: Used to select the power level.
  11. Cook: Used to set a multi-stage cooking program.
  12. Start/+30SEC: Used to start a cooking program or add 30 seconds to a cooking program.
  13. Stop/Clear: Used to pause or clear a cooking program. Press once to pause a program, and press twice to cancel a program. Press and hold for 3 seconds to engage the control panel lock.
  14. Safety Lock button: Used to disengage the electromagnetic door lock after the cooking cycle is complete or if cooking has been paused.

FIRST TIME USE

When the microwave is plugged in for the first time it will beep and the display will show “1:01” and “CLOCK”. Use the number pad to enter the current time and then press the clock button to confirm. When setting the cook timer, the microwave will return to standby mode if there is no input within 25 seconds.

During operation:

  • Press the Start/+30SEC button to begin operation.
  • Press the Stop/Clear button once to pause a program and twice to cancel a program.
  • The microwave will beep four times and display “END” at the end of a cooking program. The microwave will continue to beep every two minutes until the door is opened or the Stop/Clear button is pressed.

SETTING THE CLOCK

The clock can be set as a 12 or 24 hour clock. Press and hold the Clock/Timer button for 3 seconds to choose a 12 hour clock, then press it again to choose a 24 hour clock.

To set the current time:

  1. Press the Clock/Timer button.
  2. Use the number pad to enter the current time.
  3. Press the Clock/Timer button to confirm.

During operation, press the Clock/Timer button to see the current time.

Note: If the set time exceeds the allowable range, the microwave will return to reset state after pressing the Clock/Timer button.

During cooking, you can check the current clock time by pressing and hold Clock/Timer button for more than 3 seconds.

SETTING THE TIMER

  1. In standby mode or during cooking, press Clock/Timer button once.
  2. Use number buttons to set desired time. The longest time is 99 minutes 99 seconds.
  3. Press the Start/+30SEC button to confirm.

Note: When the countdown ends, the buzzer will beep to remind you. You can check the countdown time by pressing the Clock/Timer button, if Stop/Clear button is pressed when the display shows the time, the function can be cancelled.

MICROWAVE COOKING

  1. Press the Power button repeatedly to select the power level.
  2. Use the number pad to enter the desired cooking time. The maximum time is 99 minutes and 99 seconds.
  3. Press the Start/+30SEC button to begin the operation.
Press Power Button Power (Display)
Once 100% (P-100)
Twice 90% (P-90)
3 times 80% (P-80)
4 times 70% (P-70)
5 times 60% (P-60)
6 times 50% (P-50)
7 times 40% (P-40)
8 times 30% (P-30)
9 times 20% (P-20)
10 times 10% (P-10)
11 times 0% (P-00)

Note: If “PL0” is selected, the microwave fan will run with no cooking function. This power level can be used to remove odors from the oven.
Note : During cooking, press the Power button to check the current power level.

SAFETY LOCK

In standby mode the door can be opened and closed normally.
During cooking, the electromagnetic lock is engaged and the door cannot be directly opened. To open the door during cooking:

  • Press the number “0” or STOP/CLEAR once to unlock the electromagnetic lock and pause cooking. If the door is not opened within 10 seconds, the lock will automatically re-engage. If the door is not opened for 30 minutes, the lock will automatically unlock. At the end of the cooking cycle, a beep will sound every 2 minutes, the display will show “End” and switch to “Loc” every 5 seconds.
  • Press the number “0”or STOP/CLEAR once to unlock the electromagnetic lock. If the door is not opened within 10 seconds, the lock will automatically re-engage. If the door is not opened within 30 minutes, the lock will automatically unlock.

Notes: In the electromagnetic lock function deactivating mode, press the number “0” in the above state will result in an invalid sound.

  • Deactivation of the Safety Lock
    • When the unit is in standby mode and the electromagnetic lock is active, press and hold the number “0” for 2 seconds. The display will show “Loc”.
    • Press the numbers “7” and “9” in sequence, the display will show “ULoc”. The electromagnetic lock function will be disabled.
  • Re-activate the safety lock
    • When the unit is in standby mode and the electromagnetic lock is deactivated, press and hold the number “0” button for 2 seconds. The display will show “ULoc”.
    • Press the number “7” and “9” in sequence, the display will show “Loc”.

Notes:

  • If setting the electromagnetic lock is not completed within 10 seconds, it will be unsuccessful and the unit will return to standby mode.
  • The electromagnetic lock setting will return to the initial state of active after a power outage or interruption.

CONTROL PANEL LOCK

  • The control panel lock prevents unsupervised operation by children.
  • To set the control panel lock press and hold the Stop/Clear button for 3 seconds. The microwave will beep to indicate that the lock is activated. While locked, the control panel cannot be used.
  • To cancel the control panel lock press and hold the Stop/Clear button for 3 seconds. The microwave will beep to indicate that the lock has been deactivated.

MULTISTAGE COOKING
Some recipes require different stages of cooking at different temperatures. To set a two stage cook program:

  1. Press the Power button repeatedly to choose the power level and then use the number pad to enter the desired cooking time for the first stage. Do not start the program.
  2. Press the Cook button once.
  3. Press the Power button repeatedly to choose the power level and then use the number pad to enter the desired cooking time for the second stage.
  4. Press the Start/+30sec button to begin operation.

This microwave can also be set with three stages of cooking if Time Defrost is set as the first stage. For example:

  1. Press the Time Defrost button and then use the number pad to enter the desired defrosting time. Do not start the program.
  2. Press the Cook button once.
  3. Press the Power button repeatedly to choose the power level and then use the number pad to enter the desired cooking time for the first cooking stage. Do not start the program.
  4. Press the Cook button once.
  5. Press the Power button repeatedly to choose the power level and then use the number pad to enter the desired cooking time for the second cooking stage.
  6. Press the Start/+30sec button to begin operation.

During operation the microwave will pause and beep to indicate that the food should be turned over or stirred. Press the Start/+30SEC button to resume operation after stirring.
Note: Multistage cooking cannot be used at the same time as sensor cooking, express cooking or the weight defrost.

ADD 30 SECONDS
When the microwave is not in operation, pressing the +30SEC button will run the microwave for 30 seconds at 100% power level. This button can be pressed multiple times, each press will add a further 30 seconds to the cooking time. The maximum cooking time is 99 minutes and 99 seconds. During express cooking and microwave cooking an additional 30 seconds can be added to the program by pressing the +30SEC button.

SENSOR COOKING

  • The sensor cook feature will detect increasing humidity released from the food inside the oven during cooking. In order to ensure the induction effect, the oven will run the fan only for 45 seconds before cooking to remove any humid air inside the oven.
  • The sensor cook buttons are labeled for popular food items. Press the corresponding button and the oven will begin working automatically. For the Beverage option, press the Beverage button repeatedly to choose the serving size as per the below chart.
Food Weight Range
Popcorn 3.5 oz
Potato 8 ~ 32 oz
Pizza 8 ~ 20 oz
Fish 8 ~ 30 oz
Fresh Vegetables 8 ~ 24 oz
Beverage (200 ml/cup) 1 cup

2 cups
3 cups
Frozen Entree| 8 ~ 24 oz
Reheat| 8 ~ 24 oz
Frozen Vegetables| 8 ~ 24 oz

  • After the program begins, the display will show “CODE”, “COOK”, “—-”.
  • After cooking for a short period of time the humidity sensor will judge the cooking time based on the steam generated by the food and a countdown will show on the display.
  • During the countdown, remove cooking time by pressing 1/LESS or add more cooking time by pressing 3/MORE. Each press will adjust the cooking time by 5 seconds.
  • The cooking program will end automatically or end the program by opening the door or pressing Stop/Clear.
  • Note: If the system detects an error the display will show “Er60” an beep every 2 seconds.Press Stop/Clear and the microwave will return to the standby mode. If no error is detected, there will be a beep when the cooking cycle is completed.
  • During the longer sensor time, if the sensor cannot test the cooking time according to the steam which is generated by the food being cooked, the cooking program will end automatically.

EXPRESS COOK
When the microwave is not in operation, press the number pad from 1 to 6 and the microwave will run between 1 and 6 minutes at 100% cooking power.

Note: During cooking, press the Power button to check the current power level.

MELT

  1. Press the Melt button repeatedly to choose the type of food in the chart below.
  2. Use the numbers 1-3 to enter the food weight. 1 – 4oz. 2 – 8oz. 3 – 12oz.
  3. Press the Start/+30SEC button to confirm.
Number Pad Food Weight
1 Butter 4 oz

8 oz
12 oz
2| Chocolate| 4 oz
8 oz
3| Cheese| 8 oz
16 oz

SOFTEN

  1. Press the Soften button repeatedly to choose the type of food in the chart below.
  2. Use the numbers 1-3 to enter the food weight. 1 = 4oz. 2 = 8oz. 3 = 12oz.
  3. Press the Start/+30SEC button to confirm.
Number Pad Food Weight
1 Butter 4 oz

8 oz
12 oz
2| Ice Cream| 4 oz
8 oz
16 oz
3| Cream Cheese| 4 oz
8 oz
4| Brown Sugar| 4 oz
8 oz

WARM

  1. Press the Warm button.
  2. Use the number pad to enter the desired warming time. The maximum time is 99 minutes and 99 seconds.
  3. Press the Start/+30SEC button to confirm.

TIME DEFROST

  1. Press the Time Defrost button.
  2. Use the number pad to enter the desired defrosting time. The maximum time is 99 minutes and 99 seconds.
  3. Press the Start/+30SEC button to confirm.

During operation the microwave will pause and beep to indicate that the food should be turned over or stirred. Press the Start/+30SEC button to resume operation after stirring.

WEIGHT DEFROST
The defrosting time and power level are adjusted automatically once the weight is entered.

  1. Press the Weight Defrost button.
  2. Use the number pad to enter the weight of the food that will be defrosted. The maximum allowable weight for meat, poultry or seafood is 5 lbs.
  3. Press the Start/+30SEC button to confirm.

During operation the microwave will pause and beep to indicate that the food should be turned over or stirred. Press the Start/+30SEC button to resume operation after stirring.

BUTTON ADHESION PROTECTION
The control panel includes a feature that will send an alert if a button gets stuck in position. If any button is pressed for more than 60 seconds the display will show “FAIL” and the microwave will beep. The microwave will continue to beep every minute until the issue is resolved. Check that none of the buttons on the control panel are stuck down. Press the Stop/Clear button. If this does not solve the issue, unplug the microwave, let it stand for 1 minute and then plug it back in.

CARE AND MAINTENANCE

CLEANING

  • Turn off and unplug the microwave before performing any cleaning.
  • The inside of the microwave should be cleaned with a warm, damp cloth and mild detergents. Do not allow food splatters to build up on the inside of the microwave as this can affect the efficiency of the microwave and if sufficiently dirty, can ignite and cause fire.
  • The outside of the microwave should be cleaned with a warm, damp cloth. To avoid damage to internal components, do not allow any water to drip into the ventilation openings.
  • Clean the door and window on both sides, the door seals and the adjacent parts frequently with a damp cloth to remove any spills or splatters. Do not use abrasive cleaners.
  • Do not allow the control panel to become wet. If necessary, clean the control panel with a damp cloth and then wipe dry.
  • The glass tray can be removed and cleaned in warm water and mild detergent or can be placed in a dishwasher.
  • The roller ring and oven floor should be cleaned regularly to avoid excessive noise or spilling. The roller ring can be cleaned in warm water and mild detergent or can be placed in a dishwasher. Ensure that the roller ring and glass tray are replaced in the proper position to avoid noise or spilling.

MAINTENANCE
To remove odors from the microwave:

  1. Combine a cup of water with the juice and skin of one lemon in a microwavable bowl.
  2. Microwave on full power for 5 minutes.
  3. Wipe the inside of the microwave and glass tray and roller ring thoroughly with a warm, damp cloth.

MICA SHEET
Inside the microwave there is a cardboard mica sheet protecting the magnetron. Do not remove this from the microwave as exposing the magnetron to food splatters can cause arcing or fire. If it becomes dirty, the mica sheet can be cleaned with a warm cloth.

DISPOSAL
This product should not be treated as ordinary household waste, it should be transported to the appropriate collection point for the recycling of electrical components. For information on local waste collection points, contact your local waste disposal agency or government office.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE
No power •        A fuse may be blown or the circuit breaker tripped

•        Plug not fully inserted into the wall outlet

Arcing or sparking during operation| •        Metallic items were left in the appliance during operation

•        The appliance is being operated while empty

•        Spilled food has built up inside the appliance or on the mica sheet

Unevenly cooked food| •        Food was not completely defrosted before cooking

•        Cooking time or power level were insufficient

•        Food was not turned or stirred during cooking

Overcooked food| •        The power level or cooking time were too high
Undercooked food| •        Food was not completely defrosted before cooking

•        Cooking time or power level were insufficient

•        Food was not turned or stirred during cooking

•        Ventilation openings are blocked

Poor Defrosting| •        Defrosting time or power level were insufficient

•        Food was not turned or stirred during defrosting

LIMITED “CARRIED IN-HOME APPLIANCES IN” WARRANTY

This quality product is warranted to be free from the manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby and is non-transferable.

TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.

  • First 18 months
    During the first eighteen (18) months, any functional parts of this product found to be defective will be repaired or replaced, at the warrantor’s option, at no charge to the original purchaser.

  • To obtain service
    Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.

It is the responsibility of the purchaser to transport the appliance to the nearest authorized service depot.

Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser. Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.

EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, purchaser cause of agron to quantity modes drie tess hey from iny dim or damage the purchase or top ury, caused by the unit.

GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

  1. Power failure.
  2. Damage in transit or when moving the appliance.
  3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
  4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (ie. extremely high or low room temperature).
  5. Use tor commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
  6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc. / Service calls resulting in customer education.
  7. Improper Installation ie. Building-in of a free-standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

Danby Products Limited

FAQs

Q: How do I register my product for warranty extension?
A: To register your product online for a free 2-month warranty extension, fill out a product survey on the Danby website at www.danby.com/support/product- registration/ after purchase.

Q: What should I do if I need customer service?
A: For quick customer service, fill out the web form at www.danby.com/support or call 1-800-263-2629. You can also refer to the Owner’s Manual for troubleshooting assistance.

References

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