Danby DUFM101A2WDD Upright Freezer Owner’s Manual

Danby DUFM101A2WDD Upright Freezer

Welcome To The Danby Family

We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance.

You are entitled to the warranty coverage as described in the owner’s manual provided with your new appliance.

1. Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
2. Register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

SAFETY REQUIREMENTS

DANGER: Risk of fire or explosion. Flammable refrigerant used. Do not puncture refrigerant tubing.

• Do not use mechanical devices to defrost refrigerator.
• Ensure that servicing is done by factory authorized service personnel, to minimize product damage or safety issues.
• If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person in order to avoid hazard.
• Consult repair manual or owner’s guide before attempting to service this product. All safety precautions must be followed.
• Dispose of properly in accordance with federal or local regulations.
• Follow handling instructions carefully.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

CAUTION: Children should be supervised to ensure that they do not play with the appliance.
DANGER: Risk of child entrapment. Before throwing away an old appliance:

• Remove the door or lid.
• Leave shelves in place so that children may not easily climb inside.

DANGER: Do not add a lock to the door or lid. This can cause child entrapment and harm.

This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or knowledge, unless such persons receive supervision or training to operate the appliance by a person responsible for their safety.

This appliance is intended to be used in household and similar applications such as:

• Staff kitchen areas in shops, offices and other working environments;
• Farm houses and by clients in hotels, motels and other residential type environments;
• Bed and breakfast type environments;
• Catering and similar non-retail applications

GROUNDING INSTRUCTIONS

This appliance must be grounded. Grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

This appliance has a cord that has a grounding wire with a 3-prong plug. The power cord must be plugged into an outlet that is properly grounded.
If the outlet is a 2-prong wall outlet, it must be replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING – Improper use of the grounding plug can result in a risk of electric shock.
Consult a qualified electrician or service agent if the grounding instructions are not completely  understood, or if doubt exists as to whether the appliance is properly grounded.

Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord.
Do not under any circumstances cut or remove the third ground prong from the power cord. Do not use extension cords or ungrounded (two prongs) adapters.

SAVE THESE INSTRUCTIONS!

INSTALLATION INSTRUCTIONS

LOCATION

•  Two people should be used when moving the appliance.
• Remove interior and exterior packaging prior to installation. Wipe the outside of the appliance with a soft, dry cloth and the inside with a lukewarm wet cloth.
• Place the appliance on a floor that is strong enough to support it when it is fully loaded.
• Do not place the appliance in direct sunlight or near sources of heat, such as a stove or heater, as this can increase electrical consumption. Extreme cold ambient temperatures may also cause the appliance to perform improperly.
• Do not use the appliance near water, for example, in a wet basement or near a sink.
• This appliance is intended for indoor household and garage use only. Freezers are tested to perform in temperatures ranging from 0°F to 110°F (-17°C to 43°C). It is not designed for outside installation, including anywhere that is not temperature controlled such as porches, vehicles, etc.
• Before connecting the appliance to a power source, let it stand upright for approximately 6 hours. This will reduce the possibility of a malfunction in the cooling system from handling during transportation.
• This appliance is 60.8 cm (23.9 inches) wide by 149.3 cm (58.8 inches) high by 71.3 cm (28.1 inches) deep.
• Allow 12.7 cm (5 inches) of space between the back, sides and top of the appliance and all adjacent walls.
• This appliance is intended for free-standing installation only and is not intended to be built into a cabinet or counter. Building in this appliance can cause it to malfunction.

OPERATING INSTRUCTIONS

FEATURES

1. Thermostat Dial
2. Freezer Shelves
3. Drip Tray
4. Magnetic Gasket
5. Door Bins
   

IMPORTANT NOTE

The freezer door may be difficult to open immediately after closing it. This is normal and is due to the pressure difference between the cold interior of the freezer and the warm air that has just entered the freezer when the door was opened. The pressure will equalize within a few minutes.

If the door is especially difficult to open, wait 5 minutes to allow the pressure to equalize and then try again.

TEMPERATURE SELECTION

The temperature of the appliance can be adjusted by turning the thermostat dial on the inner ceiling of the appliance.

• Lower numbers on the thermostat dial indicate warmer temperatures.
• Higher numbers on the thermostat dial indicate colder temperatures.
• The temperature range of the appliance is approximately -12°C (10.4°F) to -24°C (-11.2°F).
• The temperature inside the appliance can vary based on ambient room temperature, the frequency that the door is opened and the amount of fresh food that has recently been added to the unit.
• To stop the cooling function, turn the control knob to the “0” position.

Tips when storing fresh food

• The freezing capacity of this appliance is approximately 9 Kg (20 Lbs.) in 24 hours.
• Do not overload the appliance as this can affect performance.
• Do not freeze large quantities of fresh food at the same time.

LEVELING INSTRUCTIONS

There are two adjustable legs on the bottom of the appliance that can be turned up or down to ensure that the appliance is level.

1.  Turn the leveling leg counter-clockwise as far as it will go, until the top of the foot is touching the bottom of the chassis.
2. Slowly turn the leveling leg clockwise until the appliance is level.

DOOR REVERSAL INSTRUCTIONS

If the appliance is placed on its back or side for any length of time during this process, it must be allowed to remain upright for 6 hours before plugging it in to avoid damage to the internal components.

1. Remove both leveling legs located at the front of the cabinet. See figure A.
   

2. Remove the screws holding the lower hinge assembly to the cabinet. See figure A.

3. Remove the door from the cabinet by lifting the door slightly and then pulling downward.

4. Using a flat head screwdriver, remove the upper hinge pin from the worktop and install it on the opposite side of the cabinet. See figure B.
   

5. Remove the hole plug from the top left side of the door and the bushing from the top right side of the door and swap their positions. Do the same with the hole plug and bushing on the bottom of the door. See figure B.

6. Install the door on the cabinet. Ensure that the top of the door is level with the top of the cabinet and that the rubber gasket makes a good seal with the cabinet all the way around.

7. Install the lower hinge assembly on the opposite side and then install both leveling legs.

CARE & MAINTENANCE

CLEANING

Ensure the appliance is unplugged before cleaning.

• To clean the inside of the appliance, use a soft cloth and a solution of a tablespoon of baking soda to one quart of water or a mild soap solution or some mild detergent.
• Clean the outside with a soft, damp cloth and some mild detergent.
• It is important to keep the area where the door seals against the cabinet clean to ensure a tight seal. Clean this area with a soapy cloth. Rinse with a damp cloth and let dry

Note: Do not use cleaners containing ammonia or alcohol on the appliance. Ammonia or alcohol can damage the appearance of the appliance. Never use any commercial or abrasive cleaners or sharp objects on any part of the appliance.

DEFROSTING

This appliance should be defrosted approximately twice a year or when a 6 mm (1/4 inch) layer of frost has formed.

1. Turn the thermostat dial to the “0” position and unplug the power cord.
2. Remove all contents and leave the door open.
3. As the frost melts, water will collect in the drip tray in the bottom of the appliance.
4. Check the appliance frequently while defrosting to ensure that water does not leak and cause damage to flooring.
5. When all frost has melted, wipe the interior of the appliance with a towel or sponge to ensure it is completely dry before resuming operation.
6. Plug the appliance in, turn the thermostat dial to the desired setting and replace all contents once the appliance has reached the desired temperature.

Important: Do not use pointed or sharp objects to remove frost as this can damage the refrigerant lines. If these lines are accidentally pierced it will render the freezer inoperable and will void the manufacturer’s warranty.

POWER FAILURE

Most power failures are corrected within a few hours and should not affect the temperature of your appliance if you minimize the number of times the door is opened. If the power is going to be off for a longer period of time, take the proper steps to protect your contents.

Note: Wait 3 to 5 minutes before attempting to restart the refrigerator if operation has been interrupted.

VACATION

• Short vacations: Leave the appliance operating during vacations of less than three weeks.
• Long vacations: If the appliance will not be used for several months, remove all items and turn off  the appliance. Defrost, clean and dry the interior thoroughly. To prevent odor and mold growth, leave the door open slightly, blocking it open if necessary.

MOVING

• Remove all items.
• Tape the door shut.
• Be sure the appliance stays secure in the upright position during transportation. Also protect the outside of the appliance with a blanket or similar item.
• If the appliance is placed on its back or side during transportation, upon reaching the destination, allow it to remain in its operating position for 6 hours to avoid damage to internal components.

DISPOSAL
This appliance may not be treated as regular household waste, it should be taken to the appropriate waste collection point for recycling of electrical components. For information on local waste collection points, contact your local waste removal agency or government office. Disposal of this appliance should be in accordance with federal and local regulations.

FREQUENTLY ASKED QUESTIONS

What are the standard wattage and amps used?
This information can be found on the rating plate located on the back of the cabinet.

How much does it cost to run the freezer?
Please refer to the energy guide.

Can I use an extension cord?
No, an extension cord may not be used.

I am having trouble opening the door or lid; why?
The freezer door or lid may be difficult to open immediately after closing it. This is normal and is due to the pressure difference between the cold interior of the freezer and the warm air that has just entered the freezer when it was opened. The pressure will equalize within a few minutes.

TROUBLESHOOTING

No power

• A fuse may be blown or the circuit breaker tripped
• Plug not fully inserted into the wall outlet

Internal temperature not cold enough

• Temperature setting is too warm
• The door or lid is not shut properly or opened excessively
• Recently added a large quantity of warm food to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high

Freezer runs continuously

• Temperature setting is too cold
• The door or lid is not shut properly or opened excessively
• Recently added a large quantity of warm food to the cabinet
• Close proximity to heat source or direct sunlight
•  Ambient temperature or humidity is very high

Freezer makes a gurgling noise when operating

• This noise is completely normal. The refrigerant inside the appliance will make a gurgling noise as it changes from a liquid to a gas and back again.

LIMITED “IN HOME” WARRANTY

This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U .S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non- transferable.

TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.

First 5 years
During the first five (5) years, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor’s option, at no charge to the original purchaser.

To obtain service

Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other  than an authorized service depot, all obligations of Danby under this warranty shall be void.

Boundaries of in-home service

Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an authorized service depot. Any appliance requiring service outside the limited boundaries of “In Home Service”, will be the consumer’s  responsibility to transport at their own expense to the original point of purchase or a service depot for repair. If the  appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center, it must  be delivered to the nearest authorized Danby Service Depot by the purchaser.

Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.

Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.

EXCLUSIONS

Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded . Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.

GENERAL PROVISIONS

No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

1. Power failure.
2. Damage in transit or when moving the appliance.
3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (ie. extremely high or low room temperature).
5. Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence) .
6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
7. Service calls resulting in customer education.
8. Improper Installation (ie. Building-in of a freestanding appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

CUSTOMER SUPPORT

Need Help?

Read your Owner’s Manual for installation help, troubleshooting, and maintenance
assistance.

Visit www.Danby.com to access self-service tools, FAQs and much more by searching
your model number in the search bar.

For the Quickest Customer Service, please fill out the web form at www.danby.com/support. Your submission will go directly to an expert on your particular appliance.
Our average response times are between 20 minutes and 2 hours, during EST business
hours.

Call 1-800-263-2629 – please note that during peak hours, hold times can exceed one
hour.

Warranty Service
In Home
Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N l H 6Z9
Telephone: 519-837-0920 FAX: 519-837-0449
l -800-263-2629
09/ 20
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: (4 19) 425-8627 FAX: 419-425-8629
DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9
DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840
OWNER’S MANUAL
MANUAL DEL PROPIETARIO
www.Danby.com

References

• Danby® the Appliance Specialists | Canada
• Danby® the Appliance Specialists | Canada
• Customer Support | Danby Canada
• Product Registration | Danby Canada

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