Ocular IQ Solar Smart Charging Station User Manual

July 8, 2024
OCULAR

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Ocular IQ Solar Smart Charging Station

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FAQ’s

WHAT’S THE DIFFERENCE BETWEEN THE 7KW AND 22KW?

The 7kW version is best for a single-phase power supply to your home, whereas the 22kW version works best with three-phase power. If you’re not sure what type of power supply you have in your home, please speak to your electrician. The unit is available with a universal socket or with a 5m Type 2 cable.

WHEN SHOULD I CHOOSE A SINGLE OR THREE-PHASE IQ SOLAR?

  • We recommend matching your charger to the Solar systems output. le if you have a single-phase solar system choose a single-phase IQ Solar.

CAN THE 3-PHASE OCULAR IQ SOLAR BE CONNECTED TO SINGLE-PHASE ONLY?

  • Yes, it will act like a standard single-phase charger. Just 1 CT input will be available to use.

CAN WE CHARGE A SINGLE-PHASE CAPABLE EV WITH A 3-PHASE OCULAR CHARGER?

  • Yes, absolutely!

IS THE OCULAR IQ SOLAR COMPATIBLE WITH ALL EVS?

  • Yes, every EV in Australia.

WHEN AM I EXPORTING ELECTRICITY?

  • On the Ocular App, look at the Energy tab. A negative value indicates you are exporting to the grid (excess solar), while a positive value indicates you are consuming electricity from the grid.
  • Remember, the Solar Only Mode requires your home to be exporting excess solar to the grid. See Solar Only mode below.

DOES THE OCULAR IQ SOLAR WORK WITH ANY SOLAR SYSTEM?

Yes. If you have a solar system that is constantly exporting electricity to the grid, then the Ocular IQ Solar will allow you to use that excess solar efficiently to recharge your vehicle’s battery. We use a CT to measure the excess solar being sent to the grid in real time.

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HOW MANY CT CLAMPS ARE PROVIDED?

  • One CT for single-phase versions and three for three-phase versions. You must only use the CT clamps provided or an approved CT from the Ocular team.
  • This is to ensure that the solar and load control readings are accurate at all times. CTs are supplied in the charger box.

WHAT HAPPENS IF I HAVE A STATIONARY STORAGE HOME BATTERY?

For the most part, any excess solar produced by the system will be absorbed by the battery. The Ocular IQ Solar modes work by using CT clamps to understand what you are exporting out to the grid. You may find that the home battery is absorbing most of your excess solar generated first and so what’s going out to the grid is minimal. Despite this, it’s fine to still install a charger, but you may find the Solar Assist mode best to draw a small amount from the grid/battery when no excess solar is being produced. If there is excess solar available, it can then utilise the available excess solar that the battery is not taking.

WHAT DOES EACH CHARGING MODE DO?

The Ocular IQ Solar is designed to offer flexibility through three (3) charging modes: Fast, Solar Assist or Solar Only. For solar charging our preferred mode is Solar Assist as it always ensures a baseline load + excess solar.

  • Fast Mode

    • In this mode, the vehicle will be charged at maximum power. This power can come from renewable source or the grid. If you have set a current limit on the schedule or by the electrician during installation that will determine maximum power.
  • Solar Assist

    • This mode will charge your EV at a minimum of 6 Amps plus any excess solar produced. If solar production is low, power will be drawn from the grid.
    • This is the preferred solar mode, particularly on cloudy days or when you have a smaller solar system. This will ensure a continuous charge plus any excess solar that your home generates.
  • Solar Only
    This mode charges your EV only when enough excess solar is produced. Please note a minimum of:

    • Single Phase
    • 7 Amps
  • Three Phase

    • 20 Amps across all three (3) phases is required to use this mode to prevent excess starting and stopping of the charging session which is not recommended.
    • Our experience shows that large variable loads like air conditioning can absorb most of the solar generation. Use the Energy tab on the Ocular App to understand the excess available and choose the Solar Assist mode if excess generation is consistently below the Single and Three phase threshold.
    • Note that smaller solar systems or cloudy days may result in only a small amount of electricity going into the vehicle or none at all. Use Solar Assist when your production is low or intermittent.
    • Note a very minimal amount of power may be taken from the grid for a short period of time if solar production drops suddenly. The charging will stop until there is a clear excess of solar available.
    • For three-phase three (3) values will be shown on this screen, for single-phase only one (1) value will be shown on this screen.
    • Solar Only mode will not work when all three (3) phases are exporting less than 20 Amps. This means that there is no clear excess when summing all three (3) phases.
    • When summing up all 3 phases, the solar is only exporting 4 Amps, which is less than the required 20 Amps before charging.
    • Solar excess is indicated by a negative (-) value.
    • In this case, choose Solar Assist or Fast Mode if you would like to charge your car.
    • Solar Only mode will only work when all three (3) phases are exporting greater than 20 Amps in total.
    • In this example, the Solar Only mode will work at 8 Amps as this is averaged across all three (3) phases.
    • (5+5+14)/3 = 8 Amps per phase

WHEN SHOULD I CHOOSE FAST, SOLAR ASSIST OR SOLAR ONLY?

The key here is to know how much your solar is producing and when you need your car to be fully charged. The charger prioritises the home’s use of excess solar first. Eg. the oven, TV, kettle and air conditioner. A negative value indicates you are exporting to the grid (excess solar) while a positive value indicates you are consuming electricity from the grid. Remember the Solar Only mode requires your home to be exporting excess solar to the grid.

FAST MODE

Switch to Fast Mode on the Energy tab of the App to charge at the fastest rate. In this mode, the vehicle will be charged at maximum power. This power can come from a renewable energy source or the grid. This mode charges your battery quickly when you don’t have time to wait or in the evening when you have no excess solar.

SOLAR ASSIST

This is the ideal mode for solar users. Solar Assist mode balances usage of excess solar but avoids the potential of starting and stopping during a charging session due to fluctuations in your energy generation. As shown in the examples, the three- phase charger has only two (2) phases exporting 10 Amps while one (1) phase is only exporting 1 Amp. In Solar Assist, this will still allow for a charge allowing you to charge at 6 Amps per phase. In Solar Only, all three (3) phases would need to export more than 7 Amps to work (displayed -7 on the App).

SOLAR ONLY – SINGLE PHASE

The ideal mode if you have a large solar system that produces a clear excess, in order to efficiently use your energy that has been generated, minimizing the use of grid energy. The example below shows a clear -21.9 Amps excess solar which is ideal. Avoid this mode when you have high variability in solar export such as a very cloudy day, small excess solar (consistently around 0 to -8 Amps).
Don’t use the Solar Only mode when solar export is low. Charging will be paused or possibly start and stop continuously due to low export. Solar Assist or Fast Mode recommended to have a stable charge.

SOLAR ONLY – THREE PHASE

The example below shows a clear -5, -5, -14 Amps excess which is ideal. The sum is -24 Amps, where when averaged per phase, comes to 8 Amps. This means L1 and L2 will import 3 Amps from the grid, whilst L3 will export 6 Amps to the grid. The balancing in the new algorithm allows Solar Only mode to charge even when 1 or 2 phases are not above the general threshold of around 7 Amps. Avoid this mode when you have high variability in solar export such as a very cloudy day, small excess solar (consistently around 0 to -20 Amps).

Don’t use the Solar only mode when solar export is low as shown below. Charging will be paused or possibly start and stop continuously due to low export. Solar Assist or Fast Mode recommended to have a stable charge.

CAN I USE MY OWN INSTALLER?

If you wish to use your own installer, they must be a fully qualified electrician. Ocular cannot be held responsible for any issues or failures of any products caused by the installation process or from a result of an incorrect setup and configuration. We highly recommend you engage one of our trained and authorised installers to ensure the unit is connected correctly the first time. All installers must be trained and certified by Ocular prior to installation or the warranty will be void.

WHAT IS LOAD MANAGEMENT?

The Ocular IQ Solar CT Clamps can perform both solar and load management. If set up by the electrician, it can indicate the home’s electricity supply capacity. The Ocular IQ Solar will then balance the charging speed based on the real-time load in the house to prevent the home’s electricity from overloading.

DO I NEED SOLAR TO USE THE OCULAR IQ SOLAR?

  • No, the hardware unit can be operated as a smart EV charger that can still schedule, record and monitor all your charging sessions. Solar modes or CTs can be connected in the future for an added cost.

WHAT HAPPENS IF MY CHARGER GOES OFFLINE OR LOSSES INTERNET?

If the unit goes offline the charger will actively try to re-connect. However, in cases where there is poor WIFI or a password change, this will mean the charger appears offline on the App. If you have “plug and charge” set on the App, the system will still work but in a basic mode in the last available configuration.

If you change your internet password you will need to refer to the installation guide to reset it.

HOW DO I GET INTERNET TO THE CHARGER?

There are 2 methods.

  1. Ethernet CAT 6 cable to your internet modem.
  2. WI-FI to the charger – Please note a minimum of 4 bands is required to have a strong and stable connection. Installer will need to enter the WIFI name and password into the charger backend.

WHERE DO I DOWNLOAD THE OCULAR APP?

The Ocular App is required to use the charger. Click on the Apple or Google App store to download the Ocular App or search via your relevant app store.

CAN YOU SCHEDULE A CHARGING SESSION?

  • Yes, you can schedule multiple sessions per day and also adjust your charging speed.
  • Take advantage of solar daytime charging or schedule to charge off-peak. You must be plugged in before the start time for the schedule to work. Otherwise, you need to press start on the App.

DO I HAVE TO BE PLUGGED INTO THE CHARGER BEFORE A SCHEDULED APP CHARGING SESSION?

Yes, you must be plugged in before the start of the App scheduled session to have the schedule function work. Eg. if you set a schedule from 6 pm to 7 pm you must be plugged in before 6 pm for the scheduling to start. If you plug in after 6 pm then you need to press the start button on the App to start a charging session. This will override the schedule for the individual charging session for the day.

IS THE OCULAR IQ SOLAR OCPP COMPATIBLE?

  • Yes, the Ocular IQ Solar is OCPP compatible. Please note, if an OCPP software platform is enabled on the charger, the Ocular App and some of the local functions of the unit will not be available.

DOES THE UNIT CONNECT DIRECTLY TO A HOME BATTERY?

  • The unit does not connect directly to the battery. It uses CTs to monitor the excess solar being exported to the grid at the home’s switchboard. We do not connect directly to any battery system.

WILL THE OCULAR IQ SOLAR WORK WITH OFF-GRID SOLAR SYSTEMS?

  • No. We require a grid connection to ensure reliable charging.
  • A very minimal amount of electricity may be taken from the grid for a short period of time if solar production drops suddenly.

WHAT IS THE REFRESH RATE FOR THE ENERGY TAB?

  • The energy tab will be refreshed every 30 seconds via the cloud servers which are hosted in Australia.

HOW FAR CAN THE CHARGER BE FROM MY ELECTRICITY SUPPLY?

  • The unit must be installed within 15 metres of your home’s electricity box which is exporting electricity. The CT clamps are configured for accuracy and a distance greater than 20m can affect the accuracy of the readings.

HOW DO I CONNECT MY CHARGER TO THE INTERNET?

  • For connecting these chargers to the internet we recommend a hardwired connection or a full wifi connection.
  • If either of these is unable to be implemented then we recommended a TP link wifi extender. It is the homeowner’s responsibility to supply a reliable internet connection.

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