Juniper NETWORKS Mist Account and Organization User Guide

: July 6, 2024
: JUNIPER NETWORKS

Table of Contents

Juniper NETWORKS Mist Account and Organization
Product Information
Product Usage Instructions
Create Your Mist Account and Organization
Step 2: Up and Running
Mist
Step 1: Begin
Step 2: Up and Running
Add Administrator Accounts
Step 3: Keep Going
General Information
Learn with Videos
Frequently Asked Questions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Juniper NETWORKS Mist Account and Organization

Product Information

Specifications

Product Name: Mist
Manufacturer: Mist
Website: https://manage.mist.com

Product Usage Instructions

Step 1: Begin

Create Your Mist Account and Organization

In your web browser, go to: https://manage.mist.com
Click the Create Account button.
Click the button for the region that is closest to you and your users.

Step 2: Up and Running

Activate Your Subscriptions

Decide which Mist AI and Cloud Services you need.
Contact MistRenewal@juniper.net to purchase them and receive your activation code(s).
In the left menu, select Organization > Subscriptions.
Click Apply Activation Code, enter the code, and click Activate.

Enter a Name and Location for Your First Site

In the left menu, select Organization > Site Configuration.
Click on the row for Primary Site.
Enter a descriptive Site Name and select the correct Time Zone.
Identify the exact location of the site under Location.

Add Administrator Accounts

In the left menu, select Organization > Administrators.
Click Invite Administrators and enter the necessary information.
Select the appropriate role for the admin and assign site access if needed.
Click Invite to send email invitations for creating logins.

Step 3: Keep Going

What’s Next?

Explore general information about Mist and learn more with instructional videos.

Mist

IN THIS GUIDE

Step 1: Begin | 1
Step 2: Up and Running | 2
Step 3: Keep Going | 5

Step 1: Begin

IN THIS SECTION

Create Your Mist Account and Organization | 1

In this Quick Start, we provide a simple, three-step path to quickly get you up and running with Mist. You’ll create your account and organization, activate your subscriptions, set up your first site, and add your administrator accounts.

Create Your Mist Account and Organization

To access the portal, the first thing that you need to do is create a Mist account.

In your web browser, go to: https://manage.mist.com
Click the Create Account button.
Click the button for the region that is closest to you and your users.
Global (North and South America)
Europe
APAC (Asia Pacific)
Complete the on-screen form to set up your login credentials.
Mist sends an account validation email.
Open the email, click the link, and log in.
Click Create Organization.
Enter a name for your organization.
Your organization name appears at the top of the page. When you created the organization, Mist also created your first site, as shown on the Monitor page. Your account has Super User permissions, giving you access to all areas of the portal.

Juniper-NETWORKS-Mist-Account-and-Organization-fig-1

Step 2: Up and Running

IN THIS SECTION

Activate Your Subscriptions | 3
Enter a Name and Location for Your First Site | 3
Add Administrator Accounts | 4

Now that you’ve created your Mist account, organization, and first site, you’re ready to activate your subscriptions, enter your site information, and add administrators.

Activate Your Subscriptions

Before you begin: Decide which Mist AI and Cloud Services you need, and then contact MistRenewal@juniper.net to purchase them. We’ll email your activation code(s) to you. Now you’re ready to activate your subscriptions.

In the left menu, select Organization > Subscriptions.
Click Apply Activation Code, near the top right corner of the subscriptions page.
Enter the code.
Click Activate.
NOTE: If you purchased multiple subscriptions and devices, you’ll have one activation code for all of them. In this case, all the subscriptions will be activated and all the devices will be claimed into your organization.

Enter a Name and Location for Your First Site

Make the default site your own by giving it a descriptive name and entering your location information.

In the left menu, select Organization > Site Configuration.
Click anywhere in the row for Primary Site.
NOTE: The default name Primary Site has no special significance. This site is simply your first site. You can name it whatever you choose and manage it in the same way that you manage other Mist sites.
Enter a descriptive Site Name.
Select the correct Time Zone.
Under Location, identify the exact location of the site.
Options:
Enter the street address.
Enter the latitude and longitude coordinates.
Use the map to find your location:
To enter or exit full screen view, click the button in the top right corner.
To explore, drag across the map.
To see more or less detail, zoom in or out.
When you find your location on the map, click it.
Click Save.
Keep the default site settings for this initial setup process. You’ll return to the site configuration when you configure Wi-Fi, Wired, or WAN Assurance. At that time, you can also create additional sites for each of your locations.

Add Administrator Accounts

You can add multiple administrator accounts with different levels of access, depending on the job duties of your team members.

In the left menu, select Organization > Administrators.
Click Invite Administrators.
Enter the email address and contact information for the person that you want to invite.
Read the on-screen role descriptions, and select the appropriate role for this admin.
Under Site Access, keep the default setting of All Sites, or assign a specific site.

To assign a specific site

a. Click Specific Sites.
b. Click the plus (+) button.
c. Click the site(s).
6. Click Invite (near the top right corner of the page).

Mist sends an email to the specified addresses. The recipients use a link to create their logins.

Step 3: Keep Going

What’s Next?
With the initial setup tasks completed, you’re ready to onboard your devices and configure Mist for Wi-Fi, Wired, or WAN Assurance.

Juniper-NETWORKS-Mist-Account-and-Organization-fig-4

General Information

Juniper-NETWORKS-Mist-Account-and-Organization-fig-5

Learn with Videos

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Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Copyright © 2024 Juniper Networks, Inc. All rights reserved.