nextiva Cisco IP Phone 8841 User Guide

June 4, 2024
Nextiva

nextiva Cisco IP Phone 8841

nextiva Cisco IP Phone 8841

Cisco IP phone 8841/8851/8861

Warm transferring calls

A warm transfer involves speaking to the person you are transferring the call to before the transfer is made. While on a call, press Transfer and dial the phone number or extension of the person to which you are transferring. Greet the receiving party, then press Transfer to perform warm transfer.

Blind transferring calls

  • A blind transfer involves transferring the call to another number
  • Without speaking to the receiving party. regardless of whether they answer.
  • While on a call, press Transfer and dial the phone number or extension of the person to which you are transferring.
  • Then press Transfer to blind transfer the call.

Call parking

  • Call parking allows users to park a call against any extension on your account so that any other user on the account can retrieve it Using a star code.
  • To park a call, while you are on a call., press Transfer> dial 68 and enter the extension you are parking the call against, followed by #
  • To retrieve a parked call, dial “88, and the extension number where the call is par ked, followed by #

Setting up voicemail

  1.  Dial 86 and enter your PIN (default PIN is 0000)
  2.  Update your PIN and record your name and press #.
  3.  Pressto confirm.
  4.  Press 3to record your no answer greeting.
  5.  Press 1to record a new greet and press # to stop recording.

Checking voicemail

  • Press Voicemail
  • Enter your personal voicemail passcode.
  • Press 1 to access your voice portal.
  • Press 1 to listen one or saved voicemails.

Accessing call history

  • Press Settings B> Recents.
  •  Select AlI Calls, Missed Calls, Recent Calls, or Placed Calls

PRODUCT  COMONENTS

  • A Volume up /down
  • B Settings
  • C Contacts
  • D Voicemail
  • E Back key
  • F 5-way navigation key
  • G End Call
  • H Hold/Resume
  • I Transfer
  • J Conference
  • K Headset (opt)
  • L Speakerphone
  • M Mute Mic

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