LG LR Series Side by Side Refrigerator Owner’s Manual
- September 25, 2024
- LG
Table of Contents
LR Series Side by Side Refrigerator
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Product Specifications
The appearance and specifications listed in this manual may vary
due to constant product improvements.
- Electrical requirements: 115 V, 60 Hz
- Min. / Max. water pressure: 20 – 120 psi (138 – 827 kPa)
Product Overview
Product Features
The images in this guide may be different from the actual
components and accessories, which are subject to change by the
manufacturer without prior notice for product improvement
purposes.
Model Information
Description | Model Number |
---|
Standard-depth, Door-in-Door Side by Side Refrigerator, Craft
Ice| LRSDS2706
Standard-depth, Side by Side Refrigerator| LRSXS2706
Standard-depth, Instaview Side by Side Refrigerator, Craft
Ice| LRSOS2706
Standard-depth, Door-in-Door Side by Side Refrigerator, Craft
Ice| LRSOC2306
Standard-depth, Side by Side Refrigerator| LRSXC2306
Standard-depth, Instaview Door-in-Door Side by Side
Refrigerator, Craft Ice| LHSXS2706
Standard-depth, Side by Side Refrigerator, Craft Ice| LRSVS2706
Standard-depth, Side by Side Refrigerator, Automatic
Icemaker| LRSWS2806
Product Usage Instructions
Installation
-
Before Installing: Ensure you have read the
complete owner’s manual for safety and installation
instructions. -
Choosing the Proper Location: Select a
suitable location for the refrigerator ensuring proper ventilation
and access to utilities. -
Removing/Assembling Doors: Follow the provided
instructions to safely remove or assemble doors if necessary. -
Connecting Refrigerator to Water Supply:
Properly connect the refrigerator to a water supply following the
guidelines in the manual. -
Leveling and Door Alignment: Use a level tool
to ensure the refrigerator is properly leveled and adjust door
alignment as needed. -
Turning on the Power: Once installed
correctly, plug in the refrigerator and turn on the power.
Operation
Online Owner’s Manual: Refer to the complete
owner’s manual online for detailed operational instructions.
Maintenance
-
Cleaning: Regularly clean the refrigerator
interior and exterior using mild detergent and water. -
Air Filter: Check and replace the air filter
as recommended in the manual to maintain optimal performance. -
Water Filter: Replace the water filter at the
recommended intervals to ensure clean and fresh water.
Troubleshooting
Frequently Asked Questions (FAQ)
Q: How often should I clean the air filter?
A: The air filter should be checked regularly
and cleaned every 3 to 6 months depending on usage for optimal
performance.
Q: Can I install the refrigerator near a heat source?
A: It is not recommended to install the
refrigerator near heat sources like stoves or heaters as it may
affect performance and efficiency.
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Scan to see the online manual.
OWNER’S MANUAL
SIDE BY SIDE REFRIGERATOR
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times. This abridged owner’s manual addresses user
safety, precautions, and installation information.
To view the complete owner’s manual, you may:
1. Online manual: Visit the LG website at: http://gscs-manual.lge.com/
Total/HQ/GatewayPage/main.html or scan the QR code above; or 2. Printable PDF
manual: Visit lg.com and search for your model number; or 3. Call or write to
customer service as provided in your Limited Warranty.
ENGLISH
LRSDS2706, LRSXS2706, LRSOS2706, LRSOC2306, LRSXC2306, LHSXS2706,
LRSVS2706, LRSWS2806
MFL71823916 Rev.01_011323
www.lg.com
Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
8 PRODUCT OVERVIEW
8 Product Features
9 INSTALLATION
9 Before Installing 10 Choosing the Proper Location 11 Removing/Assembling
Doors 15 Connecting Refrigerator to Water Supply 17 Leveling and Door
Alignment 17 Turning on the Power
19 OPERATION
19 Online Owner’s Manual 20 Control Panel 22 Sabbath Mode 23 InstaView 23 Ice
and Water Dispenser 24 Automatic Icemaker
26 SMART FUNCTIONS
26 LG ThinQ Application 28 Smart Grid Function
29 MAINTENANCE
29 Cleaning 29 Air Filter 30 Water Filter
35 TROUBLESHOOTING
35 FAQs 36 Before Calling for Service
37 LIMITED WARRANTY
37 USA 41 Canada
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· To reduce the risk of injury to persons, adhere to all industry recommended
safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Only connect this product to a dedicated grounded electrical outlet rated
for use with this product (115 V, 60 Hz, AC only). It is the user’s
responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
· Do not use an outlet that can be turned off with a switch. Do not use an
extension cord. · The appliance must be positioned for easy access to a power
source. · When moving the refrigerator, be careful not to roll over or damage
the power cord. · Contact an authorized service center when installing or
relocating the refrigerator. · Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. · Keep packing materials out of
the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Do not install the refrigerator in a damp or
dusty place where insulation on electrical parts may
deteriorate. · Do not place the refrigerator in direct sunlight or expose it
to the heat from heating appliances such as
stoves or heaters.
4 IMPORTANT SAFETY INSTRUCTIONS
· Do not bend or pinch the power cord excessively or place heavy objects on
it.
Operation
· This appliance is intended to be used in household and similar applications
such as: – staff kitchen areas in shops, offices and other working
environments; – farm houses and by clients in hotels, motels and other
residential type environments; – bed and breakfast type environments; –
catering and similar non-retail applications.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
· This product is not to be used for special purposes such as the storage of
medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or
on the shelves in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
· Do not allow children to climb into the refrigerator. They could be trapped
and suffocated. · Children should be supervised to ensure that they do not
play with the refrigerator. · Keep fingers out of pinch point areas;
clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food
or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed
completely. Doing so may result in a serious health hazard. · Do not use an
adapter plug or plug the power plug into a multi-outlet extension cord. · If
the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator
or touch the power cord with wet hands. · Do not modify or extend the power
cord. · Do not use an uncertified power outlet. Do not plug appliance into a
damaged wall outlet. · Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak
(propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator
or power cord of the refrigerator. · Disconnect the power cord immediately and
contact an authorized service center if there is a strange noise, odor, or
smoke coming from the appliance. · Do not use any fuse (such as copper, steel
wire, etc.) other than a standard fuse. · Do not put animals inside the
appliance. · Do not place heavy or fragile objects, liquid filled containers,
combustible substances, or flammable objects (such as candles and lamps) on
the appliance. · If connected to a circuit protected by fuses, use time delay
fuse. · Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction. · Do not use mechanical devices or other
means to accelerate the defrosting process, other than those recommended by
the manufacturer. · Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by the
manufacturer. · Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
· If the Durabase divider is removed, there is enough open space for children
or pets to crawl inside. To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to touch or go near the
drawer.
· Do not damage the refrigerant circuit. · This appliance incorporates an
earth connection for functional purposes.
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not
light a candle to remove odors in the refrigerator. · In the event of a
refrigerant leak, move flammable objects away from the refrigerator. Ensure
the area is
adequately ventilated and contact an authorized service center. · Keep
flammable materials and vapors, such as gasoline, away from the refrigerator.
· Unplug the power plug before cleaning or repairing the refrigerator. · The
refrigerator and freezer compartment lights are interior LED lighting, and
service should be
performed by a qualified technician. · Unplug the power plug immediately in
the event of a blackout or thunderstorm. · Turn the power off if water or dust
penetrates into the refrigerator. Call a service agent. · Do not store glass
containers or soda in the freezer compartment. Contents may expand when
frozen,
break the container and cause injury. · Do not store, disassemble or repair
the appliance yourself or allow unqualified personnel to do so.
Disposal
· Risk of child entrapment. Junked or abandoned refrigerators are dangerous,
even if they are sitting for only a few days. When disposing of the
refrigerator, remove the packing materials from the door or take off the doors
but leave the shelves in place so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation
foam are removed for proper disposal by a qualified servicer. If you release
the refrigerant or throw away the insulation foam, you may be fined or
imprisoned in accordance with the relevant environmental law. Insulation foam
contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the
shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper
grounding. · Never unplug the appliance by pulling on the power cord. Always
grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in
a risk of fire and electric shock.
6 IMPORTANT SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which
is combustible. When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If
a leak is detected, avoid any naked flames or potential sources of ignition
and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may
be sited depends on the amount of refrigerant used. The room must be 10.8
square feet (1 square meter) in size for every 8g of R600a refrigerant inside
the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit
falling. · The refrigerator must be properly installed in accordance with the
Installation Instructions. · This appliance does not require changes in
installation or use based on altitude.
Operation
· This appliance is intended to be used only in domestic and similar
applications. · Do not scratch the refrigerator with a sharp object or use a
detergent that contains alcohol, a flammable
liquid or an abrasive when removing any tape or adhesive from the
refrigerator. Remove adhesive residue by wiping it off with your thumb or dish
detergent. · Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator. · Putting food in the
refrigerator before it has cooled could cause the food to spoil, or a bad odor
to remain inside the refrigerator. · Keep hands and tools out of the ice
compartment door and dispenser chute. Failure to do so may result in damage or
personal injury. · Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the ice bin will
freeze food in the refrigerator compartment. This could also cause the
icemaker to stop producing ice. · Storing cans or other items in the ice bin
will damage the icemaker. · Store only ice in the ice bin. Do not store ice
scooping tools or other items in the ice bin. · Ice may overflow when removing
or assembling the ice bin. Remove any ice in the bin area before assembling
the ice bin. · Make sure that the ice bin is assembled in the correct
orientation front to back. · Models with two ice bins in the freezer: – The
Craft Ice bin is located on the left and the Cubed Mini Ice bin is located on
the right. Do not
change the positions of the two ice bins. – Do not store Craft Ice in the
Cubed Mini Ice bin or Cubed Mini Ice in the Craft Ice bin.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 7 · Never use thin crystal glasses or containers
to collect ice. Such containers may chip or break resulting in
glass fragments in the ice. · Only qualified service personnel from an LG
Electronics service center should disassemble or repair the
icemaker. · When handling the ice bin, keep hands away from the icemaker tray
area to avoid personal injury. · Avoid touching the auto shutoff (feeler arm)
when replacing the ice bin. See the label on the ice
compartment door for details. · Do not use aerosols near the refrigerator. ·
Do not strike or apply excessive force to any glass surface. Do not touch
glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins.
Doing so may cause damage to the bin or
personal injury if items are removed with excessive force. · Do not store
glass containers in the freezer. Contents may expand when frozen, break the
container and
cause injury. · Glass shelves are heavy. Use special care when removing them.
· Do not clean glass shelves with warm water while they are cold. Shelves may
break if exposed to sudden
temperature changes or impact. · Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf falling
or spilled food. · Regularly detach and wash the storage bins and shelves;
they can become easily contaminated by food. · Do not apply excessive force
while detaching or assembling the storage bins. · Do not use the dishwasher to
clean the storage bins and shelves.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a
soft cloth. · Remove foreign objects (such as dust and water) off the prongs
of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water
directly on the inside or outside of the refrigerator. · Do not clean glass
shelves or covers with warm water when they are cold. They may break if
exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements. Electrical requirements: 115 V, 60 Hz Min. /
Max. water pressure: 20 – 120 psi (138 – 827 kPa)
Model LRSDS2706 LRSXS2706 LRSOS2706 LRSOC2306 LRSXC2306 LRSVS2706
LHSXS2706 LRSWS2806
Description Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice Standard-depth, Side by Side Refrigerator Standard-depth, Instaview Side by Side Refrigerator, Craft Ice Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice Standard-depth, Side by Side Refrigerator Standard- depth, Instaview Door-in-Door Side by Side Refrigerator, Craft Ice Standard- depth, Side by Side Refrigerator, Craft Ice Standard-depth, Side by Side Refrigerator, Automatic Icemaker
Net weight 284 lb (129 kg) 265 lb (120 kg) 300 lb (136 kg) 276 lb (125 kg) 240
lb (109 kg) 302 lb (137 kg)
278 lb (126 kg) 258 lb (117 kg)
INSTALLATION
INSTALLATION 9
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing
this product or transporting it to another location.
ENGLISH
a Unpacking the Refrigerator b Choosing the Proper Location c
Disassembling/Assembling d Connecting the Water Line e Leveling and Door
Alignment
WARNING · Connect to potable water supply only.
10 INSTALLATION
Unpacking the Refrigerator
WARNING · Use two or more people to move and install the
refrigerator. Failure to do so can result in back injury or other injury.
· The refrigerator is heavy. Protect the floor when moving the refrigerator
for cleaning or service. Always pull the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator when trying to move it, as floor
damage could occur.
· Keep flammable materials and vapors, such as gasoline, away from the
refrigerator. Failure to do so can result in fire, explosion, or death.
kPa), you can install a booster pump to compensate for the low pressure.
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.
WARNING · Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the same outlet with the
refrigerator. · To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
NOTE
· Remove tape and any temporary labels from your refrigerator before using. Do
not remove any warning labels, the model and serial number label, or the Tech
Sheet that is located under the front of the refrigerator.
· To remove any remaining tape or glue, rub the area briskly with your thumb.
Tape or glue residue can also be easily removed by rubbing a small amount of
liquid dish soap over the adhesive with your fingers. Wipe with warm water and
dry.
· Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue. These products can damage the surface of your
refrigerator.
· Reinstall or adjust shelves as needed. Refrigerator shelves are installed in
the shipping position. Reinstall shelves according to your individual storage
needs.
Flooring
To avoid noise and vibration, the unit must be installed and leveled on a
solidly constructed floor. If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE · Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13
°C) and 110 °F (43 °C). If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
Choosing the Proper Location
Water
The refrigerator must be located where a water supply can be connected for the
automatic icemaker.
NOTE · The water pressure must be 20 – 120 psi (138 –
827 kPa). If the refrigerator is installed in an area with low water pressure
(below 20 psi or 138
ENGLISH
INSTALLATION 11
Dimensions and Clearances
· Check the dimensions of the appliance and the installation path to ensure
there is sufficient room to move the refrigerator through doors or narrow
openings.
· If an opening is too narrow to fit the refrigerator through, remove the
refrigerator doors. See Removing/ Assembling the Doors and Drawers in this
manual.
· The installation location chosen for the refrigerator should allow space
behind the unit for connections and airflow and space in front to open the
doors and drawers.
· Too small of a distance from adjacent items may result in lowered freezing
capability and increased electricity consumption charges. Allow at least 2
inches (50 mm) between the back of the refrigerator and the wall.
· Remember to allow enough room in front of the refrigerator to fully open the
doors and drawers.
B E
A
F
G
C
D
–
Dimension/Clearance
A
Depth
B
Width
C
Height to Top of Case
D
Height to Top of Hinge
E
Back Clearance
F
Depth without Door
G
Depth (Total with Door Open 90°)
LRSDS2706, LRSXS2706, LRSOS2706, LRSVS2706, LHSXS2706, LRSWS2806
33 7/16″ (850 mm)
35 7/8″ (912 mm)
68 7/8″ (1750 mm)
70 1/2″ (1790 mm)
2″ (50 mm)
28 7/8″ (735 mm)
51″ (1295 mm)
LRSOC2306, LRSXC2306
28 15/16″ (735 mm) 35 7/8″ (912 mm) 68 7/8″ (1750 mm) 70 1/2″ (1790 mm) 2″ (50
mm) 24 3/8″ (620 mm) 46 1/2″ (1180 mm)
Removing/Assembling Doors
If the entrance door is too narrow for the refrigerator to pass through,
remove the refrigerator doors and move the refrigerator sideways through the
doorway.
CAUTION · Use two or more people to remove and install
the refrigerator doors.
· Disconnect the electrical supply to the refrigerator before installing.
· Do not put hands, feet or other objects into the air vents or bottom of the
refrigerator.
· Be careful when handling the hinge and hinge lever.
· Remove food and bins before detaching the doors.
· Do not hold the handle when removing or replacing the doors as the handle
may come off.
12 INSTALLATION
· Tools Needed – Flat-head screwdriver – Phillips screwdriver
Removing the Hinge Cover
Remove the screws from the hinge cover at the top of the refrigerator. Lift
the hook (not visible), located at the bottom of the front side of the cover
with a flat-head screwdriver.
3 Pull out the water supply lines g. Disconnect
all the wire harnesses h. Unscrew the ground wire i.
Removing the Freezer Door
1 The water supply is connected to the upper
right part of the rear surface of the refrigerator. Remove the clip in the
joint area. Hold the water supply connection and gently push the collet a to
detach the water supply line as shown.
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
4 Rotate the hinge lever j counterclockwise.
Lift the top hinge k free of the hinge lever latch l.
NOTE · Disassembling/Assembling the Water Lines
b Collet c Tube d Insert line e Clip
2 Remove the screws from the water line cover
f and detach the cover.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5 Free the hinge from the water lines and wire
harnesses and set it aside.
6 Lift the door from the bottom hinge pin m
and place it, inside facing up, on a nonscratching surface.
INSTALLATION 13
ENGLISH
Removing the Refrigerator Door
1 Detach all the wire harnesses a. Unscrew the
ground wire b.
4 Place the door, inside facing up, on a non-
scratching surface.
Assembling the Refrigerator Door
1 Place the door onto the bottom hinge pin a.
2 Rotate the hinge lever c clockwise. Lift the
top hinge d free of the hinge lever latch e.
2 Fit the hinge b over the hinge lever latch c
and slot it into place. Rotate the lever d
counterclockwise to secure the hinge.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
3 Lift the door from the bottom hinge pin f.
NOTE · Align the refrigerator door with the cabinet to
help fit the top hinge in place.
3 Connect all the wire harnesses e. Screw in
the ground wire f.
14 INSTALLATION
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
4 Push the water supply lines into the hole on
the top case and pull them through the backplate.
Assembling the Freezer Door
1 Install the freezer door onto the bottom hinge
pin a.
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
2 Fit the hinge b over the hinge lever latch c
and slot it into place. Rotate the lever d
clockwise and fasten the hinge.
5 Hold the water supply connection and gently
push in the collet e to connect the water supply lines as shown. Insert the
tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the
joint to fasten the tubes in place.
NOTE
· Align the freezer door with the cabinet to help fit the top hinge in place.
NOTE · Disassembling/Assembling the Water Lines
3 Connect all the wire harnesses and the
ground wire.
f Collet g Tube h Insert line i Clip
ENGLISH
· Gently press the collet and insert the tube until only one line shows on the
tube.
Assembling the Hinge Cover
Position the hinge cover in its place. Insert and tighten the cover screws.
Connecting Refrigerator to Water Supply
Before Beginning
These instructions assume you have an existing water supply connection for the
refrigerator. If necessary, call a qualified plumber to install a water supply
line for the refrigerator. · Turn the icemaker OFF if the refrigerator will be
used before the water line is connected. · Do not install the icemaker tubing
in areas
where the ambient temperatures fall below freezing.
WARNING · Connect to potable water supply only.
CAUTION · To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply. · Wear eye
protection during installation to prevent injury.
INSTALLATION 15
Water Pressure
· Models with water filter:
– 20 – 120 psi (138 – 827 kPa)
· Where reverse osmosis water filtration system is connected to a cold water
supply:
– 40 – 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 – 4.2 kgf/cm2, or
less than 2 – 3 seconds to fill a cup of 7 oz capacity)
If the water pressure from the reverse osmosis system is less than 20 psi or
138 kPa or 1.4 kgf/cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198
cc capacity):
· Check to see if the sediment filter in the reverse osmosis system is
blocked. Replace the filter if necessary.
· Allow the storage tank on the reverse osmosis system to refill after heavy
usage.
· If the water pressure remains low, call a licensed, qualified plumber.
· All installations must be in accordance with local plumbing code
requirements.
Supplies Needed
· Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to
the water supply. Be sure both ends of the tubing are cut square. To determine
how much tubing you need, measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m).
Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
· ½ in. or adjustable wrench.
· Flat-blade and Phillips screwdrivers.
· Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to
connect the copper tubing to the shutoff valve and the refrigerator water
valve. If you are using a PEX water line kit, it may already have the required
fittings at either end.
Water Pressure
You will need a cold water supply.
· If your existing copper water line has a flared fitting at the end, purchase an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR cut off the flared
16 INSTALLATION
fitting with a tube cutter and use a compression fitting.
NOTE · The hookup line cannot be white, plastic tubing.
Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or
Cross Link Polyethylene (PEX) tubing.
· Be sure there is sufficient extra tubing (about 8 ft. coiled into three
turns of about 10 in. diameter) to allow the refrigerator to move out from the
wall after installation.
Connecting Water Line to Refrigerator
1 Connect the tubing to the shutoff valve.
· Place the compression nut and ferrule (sleeve) onto the end of the copper
tubing and connect it to the shutoff valve. If you are using PEX, the tubing
may already have the required fittings at either end. Make sure the tubing is
fully inserted into the valve. Tighten the compression nut securely.
NOTE · Before making the connection to the
refrigerator, be sure that the refrigerator power cord is not plugged into the
wall outlet.
3 Remove the flexible plastic cap from the water
valve on the refrigerator.
4 Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown. If you are using a PEX connection kit, it
may already have the required fittings.
5 Insert the end of the copper or PEX tubing
into the connection as far as possible. While holding the tubing, tighten the
fitting.
a Packing Nut
b Shutoff Valve
c Compression Nut
d Ferrule (sleeve)
2 Flush out the tubing into a bucket.
· Flush out the tubing coming from the home water supply until the water is
clear. Shut the water off at the water valve after about one quart of water
has been flushed through the tubing.
a Tubing Clamp b ¼ in. Tubing c ¼ in. Compression Nut d Ferrule (sleeve) e
Refrigerator Connection
6 Turn the water on at the shutoff valve.
· Tighten any connections that leak.
CAUTION · Check to see if leaks occur at the water line
connections.
ENGLISH
· Make sure the house water valve is fully open. If it is not open completely, the icemaker and dispenser may not work properly.
INSTALLATION 17
Use the wrench (included with the owner’s manual) to turn the nut in the door
hinge to adjust the height.
Leveling and Door Alignment
Leveling
The refrigerator has two front leveling legs. Adjust the legs to alter the
tilt from front-to-back or sideto side. If the refrigerator seems unsteady, or
the doors do not close easily, adjust the refrigerator’s tilt using the
instructions below:
1 Turn the leveling leg to the left to raise that
side of the refrigerator or to the right to lower it. It may take several
turns of the leveling leg to adjust the tilt of the refrigerator.
1 Open the door and use the wrench to loosen
the keeper nut by turning it to the left.
2 Use the wrench to adjust the height by
turning the adjustment hinge pin to the right to raise the door or to the left
to lower it.
NOTE
· A flare nut wrench works best, but an open-end wrench will suffice. Do not
over-tighten.
3 Use the wrench to fasten the keeper nut by
turning it to the right.
2 Open both doors and check to make sure that
they close easily. If the doors do not close easily, tilt the refrigerator
slightly more to the rear by turning both leveling legs to the left. It may
take several more turns, and be sure to turn both leveling legs the same
amount.
Door Alignment
Both the left and right refrigerator doors have an adjustable nut, located on
the bottom hinge, to raise and lower them to align properly.
If the space between the doors is uneven, follow the instructions below to
align the doors evenly:
CAUTION · Do not overtighten the door adjustment screw.
The hinge pin can be pulled out and the adjustable range of height is a
maximum of 2 in. (5 cm).
Turning on the Power
· After installing, plug the refrigerator’s power cord into a 3-prong grounded
outlet and push the refrigerator into the final position.
18 INSTALLATION
CAUTION · Connect to a rated power outlet. · Have a certified electrician
check the wall outlet
and wiring for proper grounding. · Do not damage or cut off the ground
terminal of
the power plug.
Position the Refrigerator
· Arrange the coil of tubing so that it does not vibrate against the back of
the refrigerator or against the wall. Push the refrigerator back to the wall.
Start the Icemaker
· If the water line is connected, turn the icemakers on. – To turn the
icemakers on, refer to Control Panel in the Operation section.
· The icemaker will not begin to operate until it reaches its operating
temperature of 15 °F (9 °C) or below. It will then begin operation
automatically if the icemaker has been turned ON.
OPERATION
OPERATION 19
Online Owner’s Manual
ENGLISH
Additional Operation Information
The complete owner’s manual can be found on the LG website at: http://gscs-
manual.lge.com/Total/HQ/ GatewayPage/main.html?product=Refrigerator&ptype=SxS
or by scanning the QR code.
20 OPERATION
Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Control Panel Features
Refrigerator Control Panel
This feature is only available on some models.
Type A
Type B
a Refrigerator
Indicates the set temperature of the refrigerator compartment in Celsius () or
Fahrenheit (). The default refrigerator temperature is 37 (3 ). Press the
Refrigerator button repeatedly to select a new set temperature from 33 to 43
(1 to 7 ).
NOTE · (For Type A) To change the temperature mode from to (or vice versa)
press and hold the
Refrigerator and Freezer buttons simultaneously for approximately five
seconds. The temperature indicator on the display window switches between
Celsius and Fahrenheit.
· The displayed temperature is the target temperature, and not the actual
temperature of the refrigerator. The actual refrigerator temperature depends
on the food inside the refrigerator.
ENGLISH
OPERATION 21
b Water Filter Replace the water filter when the Replace Filter icon turns on.
After replacing the water filter, press and hold the Water Filter button for
three seconds to turn the icon light off. Replace the water filter
approximately every six months.
c Freezer Indicates the set temperature of the freezer compartment in Celsius
() or Fahrenheit (). The default freezer temperature is 0 (-18 ). Press the
Freezer button repeatedly to select a new set temperature from – 7 to 5 (-23
to -15 ) or – 4 to 4 .
d Self Care UV light is used to keep the water outlet clean. UV clean function
runs automatically for 10 minutes every hour or can be manually activated at
any time. Press and hold this button for 3 seconds to activate it manually.
NOTE · During operation, the function stops if the Water button is pressed. It
resumes automatically after 1
hour. · The function runs automatically for 10 minutes every hour without
requiring you to press the Self Care
button. · UVnano is a compound word derived from the words UV and its unit, a
nanometer.
e Craft Ice Press the Craft Ice button repeatedly to toggle between the 3 ICE,
6 ICE and OFF modes. After 5 seconds of idle time, the last mode will be
saved, and the display will return to normal. · To turn off the Craft Ice
maker, select the OFF mode. · To turn on the Craft Ice maker, select the 3 ICE
or 6 ICE mode.
NOTE · For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE
mode.
f Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the
refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the application. The Wi-Fi indicator shows
the status of the refrigerator’s network connection. The indicator illuminates
when the refrigerator is connected to the Wi-Fi network. Press and hold the
Wi-Fi button for 3 seconds to connect to the network. The indicator blinks
while the connection is being made and then turns on once the connection is
successfully made.
g Smart Grid Press the Smart Grid button to turn the function On/Off. When the
function is on, the indicator illuminates. The function automatically turns on
when the refrigerator is connected to the Wi-Fi network. The Smart Grid
function is only available if your electric utility company supports the
function. When the refrigerator is responding to a Demand Response (DR)
message from the electric company, the Grid On indicator illuminates.
h Ice Plus This function increases both ice making and freezing capabilities.
· Press the Ice Plus button to illuminate the icon and activate the function
for 24 hours. The function automatically shuts off after 24 hours. · Stop the
function manually by pressing the button once more.
22 OPERATION
i Ice On/Off Press and hold the Ice On/Off button for three seconds to turn
the icemaker on/off.
j Lock The lock function disables every other button on the display. · When
power is initially connected to the refrigerator, the lock function is off. ·
To lock the control panel buttons, press and hold the Lock button until the
indicator appears in the display and the function is activated. · To disable
the function, press and hold the Lock button for approximately three seconds.
NOTE
· Display Mode (For Store Use Only)
– The Display Mode disables all cooling in the refrigerator and freezer
sections to conserve energy while on display in a retail store. When
activated, OFF is displayed on control panels with LCD displays. On simplified
control panels, the temperature indicators on the display will blink one row
at a time from top to bottom.
– To deactivate/activate:
With either refrigerator door opened, press the Ice Plus button 3 times
consecutively while pressing the Refrigerator button. The control panel beeps
and the temperature settings display to confirm that Display mode is
deactivated. Use the same procedure to activate Display Mode.
Dispenser Control Panel This feature is only available on some models.
Type A
Type B
Type A
· Select the desired dispenser mode from the buttons on the dispenser control
panel. From left to right, the icons indicate cubed ice a, water b, and
crushed ice c. Press the dispenser switch with a glass or other container to
dispense cubed ice, water or crushed ice.
Type B
· Select the desired dispenser mode from the Select button on the dispenser
control panel. From left to right, the icons indicate cubed ice a, water b,
and crushed ice c. Press the dispenser switch with a glass or other container
to dispense cubed ice, water or crushed ice.
NOTE · When the refrigerator is in the Power Saving Mode, the display remains
off until a door is opened or a
button is pressed. Once on, the display remains on for 20 seconds.
Sabbath Mode
This feature is only available on some models.
Using the Sabbath Mode
Sabbath mode is used on the Jewish Sabbath and Holidays.
· To turn Sabbath mode on, touch the display to activate it, then press and
hold the Freezer and
ENGLISH
Wi-Fi buttons for 3 seconds until sb appears in the display. For some models,
press and hold the Freezer and Refrigerator buttons for 3 seconds until all
the temperature indicators in the refrigerator display turn on. · To turn
Sabbath mode off manually, press and hold the Freezer and Wi-Fi buttons for 3
seconds. For some models, press and hold the Freezer and Refrigerator buttons
for 3 seconds until all the temperature indicators in the refrigerator display
turn off.
NOTE · Sabbath mode automatically turns off after 96
hours. · Once turned on, Sabbath mode is maintained
even after a power outage. · Selecting Sabbath mode automatically turns off
the alarm functions. · The dispenser and InstaView are disabled in
Sabbath mode, on applicable models.
InstaView
This feature is only available on some models.
InstaView Door-in-Door
Knock twice on the glass to turn the LED light inside the InstaView on or off.
The LED light turns off automatically after 10 seconds.
OPERATION 23
Ice and Water Dispenser
Before Using the Ice and Water Dispenser
CAUTION · Keep children away from the dispenser. Children
may play with or damage the controls.
· Throw away the first bin full of ice (about 140160 cubes) after
installation. The first ice and water dispensed may include particles or odor
from the water supply line or the water tank. This is also necessary if the
refrigerator has not been used for a long time.
· Dispense and throw away 2.5 gallons of water (flush for approximately 5
minutes) after installation. Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF. This is also necessary if the refrigerator has not been
used for a long time.
· If ice or water dispenses unexpectedly, turn off the water supply and
contact an LG Electronics Customer Information Center.
· Never use a glass that is exceptionally narrow or deep. Ice may jam in the
ice passage and refrigerator performance may be affected.
· When dispensing ice from the dispenser, do not use a fragile container.
· Do not hang on to or place heavy objects on the refrigerator’s dispenser.
NOTE
· The LED light does not turn on if either door is open.
· The InstaView function will not activate for two seconds after closing the
door.
· The InstaView function is disabled when the ice dispenser is in use.
NOTE
· The dispenser will not operate when either of the refrigerator doors is
open.
· If discolored ice is dispensed, check the water filter and water supply. If
the problem continues, contact an LG Electronics Customer Information Center.
Do not use the water or ice until the problem is corrected.
· Dispense ice into a glass before filling it with water or other beverages.
Splashing may occur if ice is dispensed into a glass that already contains
liquid.
· Some dripping may occur after dispensing. Hold the cup beneath the dispenser
for a few seconds after dispensing to catch all of the drops.
24 OPERATION
NOTE · Keep containers at an appropriate distance from
the dispensers. Tall, narrow glasses should be held far enough from the ice
outlet to prevent ice from jamming in the ice chute. A container with a very
small opening should be held as close to the dispenser as possible to avoid
spilling.
Automatic Icemaker
WARNING · DO NOT place fingers in the automatic icemaker
when the refrigerator is plugged in. · Avoid contact with any moving parts of
the
ejector mechanism or with the heater that releases the ice cubes.
Before Using the In-Door Icemaker
NOTE · Ice is made in the automatic in-door icemaker
and sent to the dispenser. The icemaker produces 70 – 182 cubes in a 24-hour
period, depending on freezer compartment temperature, room temperature, number
of door openings and other operating conditions. · It takes about 12 to 24
hours for a newly installed refrigerator to begin making ice. · Ice-making
stops when the in-door ice bin is full. When full, the in-door ice bin holds
approximately 6 to 8 (12-16 oz.) glasses of ice. · Foreign substances or frost
on the auto shutoff (feeler arm) can interrupt ice production. Make sure the
auto shutoff (feeler arm) area is clean at all times for proper operation. ·
To increase ice production, use the Ice Plus function. The function increases
both ice making and freezing capabilities.
In-Door Icemaker
Before Using the Freezer Icemaker
This feature is only available on some models. The feature may vary depending
on model purchased.
NOTE · Throw away the first bin full of ice after
installation. This is also necessary if the refrigerator has not been used for
a long time. · The icemaker begins producing ice approximately 48 hours after
the appliance is initially installed. · The sound of ice dropping into the ice
bin is normal. · If the ice bin is completely filled with ice, ice production
will stop. · The amount and shape of ice may vary according to the environment
(ambient temperature around the appliance, frequency of the door being opened,
amount of food stored in the appliance, water pressure, etc.). · In the event
of a power outage, throw away the ice stored in the ice bin.
Freezer Icemaker (Cubed Ice)
This feature is only available on some models.
a Feeler Arm
NOTE · This automatic freezer icemaker produces 12
cubes at a time, 50-110 pieces within a 24 hour period if conditions are
favorable. This amount may vary according to the environment (ambient
temperature around the appliance, frequency of the door being opened, amount
of food stored in the appliance, etc.). · Ice cubes which are stored in the
ice bin for a long time may clump together and be difficult to separate. If
this happens, empty the ice bin completely and clean it before reinstalling
it.
a Auto Shutoff (feeler arm)
Freezer Icemaker (Craft IceTM)
This feature is only available on some models.
OPERATION 25 · The ice bin stores 20 – 30 pieces of round ice.
Turning the Icemaker On/Off
To turn icemakers On/Off, refer to Control Panel in the Operation section.
ENGLISH
a Feeler Arm
CAUTION · Do not insert round ice into the in-door ice bin,
as it can damage the ice and water dispenser.
NOTE · The icemaker begins producing ice
approximately 48 hours after the appliance is initially installed. The first
batches of ice may not be round and clear.
· Following installation or water filter replacement, the first few batches of
ice may be semicircular or contain air bubbles.
· If the water pressure is less than 20 psi (138 kPa) or a reverse osmosis
system is used, the shape of the ice may vary.
· The ice may look cloudy depending on the water quality in the installation
location and the operating conditions.
· Throw away any shards of ice you may find in the ice bin, as they may stick
to the ice stored in the ice bin.
· After a short term power outage, it will take longer to make the first batch
of ice, and the ice may not be round. If the power will be out for a longer
period, throw away the ice stored in the ice bin.
· The Craft Ice icemaker produces 1 batch of round ice (3 pieces) at a time.
· In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice (3
pieces) about every 24 hours. In 6 ICE mode, the Craft Ice icemaker produces 2
batches of round ice (6 pieces total) in the same period.
· For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode.
· The time needed to make ice may vary according to operating conditions.
26 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
This feature is only available on some models.
· Smart Learner
– Provides a more personalized experience based on an analysis of your usage
patterns.
· Smart Sabbath
– Activates or deactivates the Sabbath mode and sets the schedule for the mode
activation.
· Energy Monitoring
– This feature keeps track of the refrigerator’s power consumption and the
number of door openings.
· Remote Control
– Controls the refrigerator temperature, air filter and Ice Plus from the
smartphone application.
· Push Messages
– If the door remains open for more than ten minutes, you will receive a push
message. When Ice Plus is finished, you will receive a push message.
· Smart DiagnosisTM
– This function provides useful information for diagnosing and solving issues
with the appliance based on the pattern of use.
· Settings
– Allows you to set various options on the refrigerator and in the
application.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG
ThinQ application and connect it again.
· This information is current at the time of publication. The application is
subject to change for product improvement purposes without notice to users.
Installing LG ThinQ Application and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader
application on your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ
application from the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ application and sign in with
your existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance. Follow the instructions in the
application to complete the process.
NOTE · To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit. · The appliance supports 2.4 GHz Wi-
Fi networks
only. To check your network frequency, contact your Internet service provider
or refer to your wireless router manual. · LG ThinQ is not responsible for any
network connection problems or any faults, malfunctions, or errors caused by
network connection. · The surrounding wireless environment can make the
wireless network service run slowly.
· If the distance between the appliance and the wireless router is too far,
the signal becomes weak. It may take a long time to connect or fail to install
the application.
· If the appliance is having trouble connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet
service provider.
· The Wi-Fi may not connect or the connection may be interrupted because of
the home network environment.
· If the appliance cannot be connected due to problems with the wireless
signal transmission, unplug the appliance and wait about a minute before
trying again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may
fail. Change the security protocol (WPA2 is recommended), and connect the
product again.
· To disable the Wi-Fi function, press and hold the Wi-Fi button for 3
seconds. The Wi-Fi indicator will be turned off.
· To reconnect the appliance or add another user, press and hold the Wi-Fi
button for 3 seconds to temporarily turn it off. Run the LG ThinQ application
and follow the instructions in the application to connect the appliance.
Wireless LAN Module Specifications
Frequency Range
2412 – 2462 MHz
Output Power < 30 dBm (Max)
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits
SMART FUNCTIONS 27
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-
ENGLISH
28 SMART FUNCTIONS
exempt RSS(s). Operation is subject to the following two conditions: (1) This
device may not cause interference. (2) This device must accept any
interference, including interference that may cause undesired operation of the
device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
· To use the Smart Grid function, you need to register your appliance with
your electric utility company, provided that your electric utility company
supports the function. In other words, the Smart Grid function will not be
available if your electric utility company does not support the function or
does not have the capability to support the function.
Smart Grid Application Features
· Smart Saving_Demand Response
– You can lower energy usage based on Demand Response (DR) signals from the
utility company. If the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.
· Seasonal Energy Savings
– Lower energy usage based on time period.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of
three years after our last shipment of this product.
Smart Grid Function
When the refrigerator operates in Smart Grid mode, the Smart Refrigerator
function can control energy usage or delay the operation of some functions to
save energy during peak usage periods.
· You can override the Smart Grid function any time (using the Smart Grid
button or application).
MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
MAINTENANCE 29
To help remove odors, wash the inside of the refrigerator with a mixture of
baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of the refrigerator.
ENGLISH
CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the refrigerator.
· Do not place your hand on the bottom surface of the refrigerator when
opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however,
clean both sections once a month to prevent odors.
· Wipe up spills immediately.
· Unplug the refrigerator or disconnect power before cleaning.
· Remove all removable parts, such as shelves.
· Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use abrasive or harsh cleaners.
· Hand wash, rinse and dry all surfaces thoroughly.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use cleaning waxes, concentrated detergents, bleaches, or cleaners containing
petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch
or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser
cover and vents. Do not remove the panel covering the condenser coil area.
Exterior
For products with black stainless steel exterior, spray glass cleaner on a
clean microfiber cloth and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber
cloth and rub in the direction of the grain. Dry with a paper towel to avoid
streaks. For stubborn stains and fingerprints, use a few drops of liquid dish
soap in water, and rinse with hot water before drying. Do not use abrasive or
harsh cleaners.
Inside Walls
· Allow freezer to warm up so the cloth will not stick.
Air Filter
Reusing the Air Filter
You can remove the odors absorbed by the air filter and reuse the filter.
1 To remove the air filter, pull out the upper
fridge drawer.
30 MAINTENANCE
2 Unscrew the screw at the air filter.
3 Press on the hooks at the air filter and then
take it out.
4 Leave the filter in the sun to dry or use a hair
dryer. · To increase deodorizing performance, a
natural palm wood material is attached to the filter. If residue falls off, it
will not harm you and can be wiped off easily with a towel or cloth.
Water Filter
Before Replacing the Water Filter
WARNING · To reduce the risk associated with choking, do
not allow children under 3 years of age to have access to small parts during
the installation of this product.
· To reduce the risk associated with the ingestion of contaminants, do not use
with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. Systems certified for cyst
reduction may be used on disinfected water that may contain filterable cysts.
· Use of unauthorized water filters may result in product malfunction, water
leakage or water quality issues, which will not be covered under the product
warranty.
CAUTION · Read and follow Use Instructions before
installation and use of this system.
· Installation and use MUST comply with all state and local plumbing codes.
· Do not install if water pressure exceeds 120 psi (827 kPa). If your water
pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a
plumber if uncertain how to check your water pressure.
· Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
· Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100 (37.8 ).
· Protect filter from freezing. Drain filter when temperatures drop below 40
(4.4 ).
· The disposable filter cartridge MUST be replaced every 6 months, at the
rated capacity or if a noticeable reduction in flow rate occurs.
· To protect it from freezing, remove filter cartridge when temperatures are
expected to drop below 33 .
· Do not install systems in areas where ambient temperatures may go above 110
(43.3 ).
· Where a backflow prevention device is installed on a water system, a device
for controlling pressure due to thermal expansion must be installed.
ENGLISH
· Ensure all tubing and fittings are secure and free from leaks.
MAINTENANCE 31
water filter upright, once it is removed, to prevent any remaining water from
spilling out of the water filter.
Replacing the Water Filter
· Replace the water filter: – Approximately every six months. – When the Water
Filter LED turns on. – When the water dispenser output decreases.
· To purchase a replacement water filter: – Visit your local dealer or
distributor – Search using “water filter” on lg.com – Use replacement
cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
1 If the top shelf, located below the water filter,
is in the highest position, it will need to be removed prior to replacing the
water filter. · To remove any shelf, tilt the one side of the
shelf and lift it. Pull the shelf out.
4 Replace with a new water filter.
· Take the new water filter out of its packing and remove the protective cover
from the orings. With the water filter tabs in the horizontal position, push
the new water filter into the manifold hole and turn it clockwise until it
stops.
2 Pinch the sides to open the water filter cover.
5 Close the water filter cover. The cover will click
when closed correctly.
3 Pull the water filter downward and turn it
counterclockwise before pulling it out.
· Make sure to rotate the filter down completely before pulling it out of the
manifold hole.
NOTE · Replacing the water filter causes a small amount
of water (around 1 oz. or 25 cc) to drain.
· Wrap a cloth around the front end of the water filter cover to collect any
leaking water. Hold the
6 After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes) to remove trapped air and
contaminants from the system.
NOTE · Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
32 MAINTENANCE
7 After changing the filter, press and hold the
Water Filter button for three seconds to reset the indicator light.
CAUTION · LG strongly recommends that you use LG-
authorized water filters to prevent water quality issues, water leakage and
appliance malfunction.
· For further assistance, call: –
1-800-243-0000 (USA) –
1-888-542-2623 (Canada)
ENGLISH
MAINTENANCE 33
Performance Data Sheet
Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601
The concentration of the indicated substances in water entering the system was
reduced to a concentration less than or equal to the permissible limit for
water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53
and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42,
Standard 53 and Standard 401 for the reduction of substances listed below.
Substance Reduction
Average Influent Challenge
NSF Specified Challenge
Concentration
Chlorine Taste and Odor
2.0 g/L
Nominal Particulate
Class I, , 2 0.5 to <
1.0 m
12,000,000 pts/mL
Asbestos
180 MFL
Atrazine Benzene Carbofuran Lindane P-Dichlorobenzene 2,4-D Lead pH @6.5 Lead
pH @8.5 Mercury @ pH6.5 Mercury @ pH8.5 Cyst*
Atenolol Carbamazepine DEET Trimethoprim Linuron Phenytoin Ibuprofen Naproxen
Estrone Bisphenol A Nonyl Phenol
8.5 g/L 15.0 g/L 74.0 g/L 1.9 g/L 230.0 g/L 210.0 g/L 140.0 g/L 150.0 g/L 5.9 g/L 5.6 g/L 100,000 cysts/L 240 ng/L 1600 ng/L 1600 ng/L 170 ng/L 160 ng/L 200 ng/L 400 ng/L 140 ng/L 120 ng/L 2000 ng/L 1600 ng/L
2.0 g/L± 10%
At least 10,000 particles/mL
107 to 108 MFL; fibers greater than 10 g/Lin length 9.0 g/L ± 10% 15.0 g/L ±
10% 80.0 g/L ± 10% 2.0 g/L ± 10% 225.0 g/L ± 10% 210.0 g/L ± 10% 150.0 g/L ±
10% 150.0 g/L ± 10% 6.0 g/L ± 10% 6.0 g/L ± 10% Minimum 50,000 cysts/L 200 ±
40% ng/L 1400 ± 40% ng/L 1400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 200 ±
40% ng/L 400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 2000 ± 40% ng/L 1400 ±
40% ng/L
Avg % Reduction
97.5%
Average Product Water Concentration
0.050 g/L
Max Permissible Product Water Concentration
N/A
NSF Reduction Requirements
2 50.00%
99.80%
24,000 pts/ml
N/A
2 85.00%
99.00%
< 1 MFL
N/A
94.10% >96.60% 98.30% >99.00% >99.80% >99.90% 99.60% >99.70% 91.00% 92.5% 99.99%
95.50% 98.40% 97.10% >96.80% >96.60% >94.80% >94.50% >96.10% >96.10% >98.90% 97.10%
0.500 g/L 0.510 g/L 1.258 g/L 0.019 g/L 0.460 g/L 0.210 g/L 0.560 g/L <0.500
g/L 0.531 g/L 0.420 g/L 10 cysts/L
10.80 ng/L 25.60 ng/L 46.40 ng/L 5.44 ng/L 5.44 ng/L 10.40 ng/L 22.00 ng/L
5.46 ng/L 4.68 ng/L 22.00 ng/L 46.40 ng/L
3.0 g/L 5.0 g/L 40 g/L 0.2 g/L 75.0 g/L 70.0 g/L 10.0 g/L 10.0 g/L 2.0 g/L 2.0
g/L N/A
30 ng/L 200 ng/L 200 ng/L 20 ng/L 20 ng/L 30 ng/L 60 ng/L 20 ng/L 20 ng/L 300
ng/L 200 ng/L
2 99.00%
NA NA NA NA NA NA NA NA NA NA
2 99.95%
NA NA NA NA NA NA NA NA NA NA NA
34 MAINTENANCE
- Based on the use of Cryptosporidium parvum oocysts.
Guidelines for Application / Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Community or Private Well – Potable Water
Water Pressure
20 120 psi (138 827 kPa)
Water Temperature
33 °F 100 °F (0.6 °C 37.8°C)
Capacity
200 gallons (757 liters)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
NOTE · While the testing was performed under standard laboratory conditions, actual performance may vary.
For replacement filters, visit your local dealer or distributor or search under “water filters” on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada: 1-888-542-2623
Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
LG is a trademark of LG Corp. NSF is a trademark of NSF International.
Manufactured by LG Electronics, INC: 170, Sungsanpaechoungro, Seongsan-gu,
Gyeongsangnam-do, THE REPUBLIC OF KOREA
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING 35
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius).
The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust
these settings as necessary to keep food at desired temperatures. Milk should
be cold when stored on the inner shelf of the refrigerator. Ice cream should
be firm and ice cubes should not melt in the freezer. To switch the display
from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator
buttons until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel
until the desired temperature appears. The numbers will cycle from highest to
lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your
refrigerator and the icemaker is turned on. If you do not have a water source
attached to the back of the refrigerator you should turn the icemaker off.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear
level or with a slight tilt. The change in position is to assist in the
freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not
cooling and the display shows “OFF” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling
in the refrigerator and freezer sections to conserve energy while on display
in a retail store. When activated, OFF is displayed on the control panel and
the display remains on for 20 seconds. With either refrigerator door opened,
press the Ice Plus button 3 times consecutively while pressing the
Refrigerator button. The control panel beeps and the temperature settings
display to confirm that Display Mode is deactivated. Use the same procedure to
activate Display Mode.
Q: How do I change the Craft IceTM settings?
A: Press the Craft Ice button repeatedly to scroll through the 3 ICE, 6 ICE
and OFF modes. For clearer ice, select the 3 ICE mode. For more ice, select
the 6 ICE mode.
36 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both
time and money. For further troubleshooting items, see the complete online
manual.
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly.
· Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
· Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The appliance and the router are too far apart.
· If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product
(on certain phones).
· Locate the network name which starts with “LG” under Settings > Networks.
Note the last part of the network name. – If the network name looks like
LGE_Appliance_XX-XX-XX, enter lge12345. – If the network name looks like
LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the
network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as
your password. In this instance, the password is case sensitive and the last 4
characters are unique to your appliance.
ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 37
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
WARRANTY PERIOD
Refrigerator/Freezer
Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)
Compressor
One (1) year from the date of original retail purchase
Five (5) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Five (5) years from the date of original retail purchase
Parts and Labor
Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (You will be charged for labor.)
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
38 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes.
· Damage or failure of the Product caused by transportation, storage, and/or
handling, including scratches, dents, chips, and/or other damage to the finish
of the Product, unless such damage is reported within one (1) week of
delivery.
· Damage or failure of the Product resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair includes the use of
parts not authorized by LG. Improper installation or maintenance includes
installation or maintenance contrary to the Product owner’s manual.
· Damage or failure of the Product caused by the use of parts, components,
accessories, consumable cleaning products, or any other products or services
that were not authorized by LG.
· Damage or missing items to any display or open box Product.
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer.
· Products with original serial numbers that have been removed, altered, or
cannot be readily determined.
· Increases in utility costs and additional utility expenses.
· Any noises associated with normal operation.
· Products used for other than normal and proper household use (e.g.,
commercial or industrial use) or contrary to the Product owner’s manual.
· Costs associated with removal and reinstallation of the Product for repairs,
or the removal and reinstallation of the Product if it is installed in an
inaccessible location or not installed in accordance with the Product Owner’s
manual.
· Accessories, removable components, or consumable parts (e.g. Shelves, door
bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as
applicable), except for internal/functional parts covered under this limited
warranty.
The cost of repair or replacement under these excluded circumstances shall be
borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL
35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
ENGLISH
LIMITED WARRANTY 39
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1-
40 LIMITED WARRANTY
800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
LIMITED WARRANTY 41
Canada
ENGLISH
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair,
replace or pro rate the Product upon receipt of proof of the original retail
purchase. This limited warranty is valid only to the original retail purchaser
of the Product and applies only to a Product distributed, purchased from an
authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator
Sealed System (Condenser, Dryer, Connecting Tube and Evaporator)
Linear / Inverter Compressor
One (1) year from the date of original retail purchase
One (1) year from the date of original retail purchase
Seven (7) years from the date of original retail purchase
Ten (10) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Parts only (Consumer will Part only (Consumer will
be charged for labor)
be charged for labor)
· Replacement products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured, all at the sole discretion of LGECI.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
42 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to
operate the Product; ii) correct wiring or plumbing; or iii) correct
unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service;
· Damage or failure caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air;
· Damage or failure resulting from operating the Product in a corrosive
atmosphere or contrary to the instructions outlined in the Product’s owner’s
manual;
· Damage or failure to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of God, or any other causes beyond the
control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation,
repair, or maintenance of the Product. Improper repair includes use of parts
not authorized or specified by LGECI. Improper installation or maintenance
includes installation or maintenance contrary to the Product’s owner’s
manual;.
· Damage or failure caused by unauthorized modification or alteration of the
Product, or if used for other than the intended household purpose/use of the
Product, or damage or failure resulting from any water leakage due to improper
installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or
plumbing codes;
· Damage or failure caused by use that is other than normal household use,
including, without limitation, commercial or industrial use, including use in
commercial offices or recreational facilities, or as otherwise outlined in the
Product’s owner’s manual;
· Damage or failure caused by the use of any accessories, components or
cleaning products, including, without limitation, water filters, that are not
approved/authorized by LGECI;
· Replacement of the water filter cartridge due to water pressure that is
outside the specified operating range or due to excessive sediment in the
water supply;
· Damage or failure caused by transportation and handling, including
scratches, dents, chips and/or other damage to the finish of the Product,
unless such damage results from defects in materials or workmanship and is
reported to LGECI within one (1) week of delivery of the Products;
· Damage or missing items to any display, open box, refurbished or discounted
Product;
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or any similar disclaimer;
· Products with original serial numbers that have been removed, altered or
cannot be readily determined at the discretion of LGECI;
· Increases in utility costs and additional utility expenses in any way
associated with the Product;
· Any noises associated with normal operation of the Product;
· Replacement of light bulbs, filters, fuses or any other consumable parts;
· Replacement of any part that was not originally included with the Product;
· Costs associated with removal and/or reinstallation of the Product for
repairs; and
· Shelves, door bins, drawers, handle and accessories to the Product, except
for internal/functional parts covered under this Limited Warranty.
· Coverage for “in Home” repairs, for products in-warranty, will be provided
if the Product is within a 150 km radius from the nearest authorized service
center (ASC), as determined by LG Canada. If your Product is located outside a
150 km radius from a ASC, as determined by LG Canada, it will be your
responsibility to bring the Product, at your sole expense, to the ASC for in-
warranty repair.
All costs and expenses associated with the above excluded circumstances,
listed under the heading, This Limited Warranty Does Not Cover, shall be borne
by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT
OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M.,
365 days a year) and select the appropriate option from the menu, or visit our
website at http://www.lg.com
ENGLISH
LIMITED WARRANTY 43
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF
OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI Legal Team at 20
Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”).
You and LG agree to engage in good faith discussions in an attempt to amicably
resolve your claim. The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim; and describe
the nature of the claim and the relief being sought. If you and LG are unable
to resolve the dispute within 30 days of LG’s receipt of the Notice of
Dispute, the dispute shall be resolved by binding arbitration in accordance
with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement
offer made by either you or LG will not be disclosed to the arbitrator until
the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after LG’s receipt of the Notice
of Dispute, you and LG agree to resolve any claims between you and LG only by
binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this
clause in the circumstances of the claims at issue (in which case if you are a
consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between
you and LG shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, except to the extent such a prohibition is not
permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or
representative basis except to the extent this prohibition is not permitted at
law in your province or territory of jurisdiction as it relates to the claims
at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
private and confidential, and conducted on a simplified and expedited basis
before a single arbitrator chosen by the parties under the provincial or
territorial commercial arbitration law and rules of the province or territory
of your residence. You must also send a copy of your written demand to LG at
LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco
Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by
your applicable provincial or territorial commercial arbitration legislation.
Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to
the arbitrability of the dispute are for the court to decide. The arbitrator
is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall
govern this Limited Warranty and any disputes between you and LG except to the
extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any
claim, action, dispute or controversy between you and LG, you and LG attorn to
the exclusive jurisdiction of the courts of the province or territory of your
purchase for the resolution of the claim, action, dispute or controversy
between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees unless you seek more than $25,000 in damages, in which
case the payment of these fees will be governed by the applicable arbitration
rules. Except as otherwise provided for herein, LG will pay all filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as
long as they are reasonable, by
44 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and
claim amount. Notwithstanding the foregoing, if applicable law allows for an
award of reasonable attorneys’ fees and expenses, an arbitrator can award them
to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the applicable laws), then the
payment of all arbitration fees will be governed by the applicable arbitration
rules. In such a situation, you agree to reimburse LG for all monies
previously disbursed by it that are otherwise your obligation to pay under the
applicable arbitration rules. Except as otherwise provided for, LG waives any
rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely (1) on the basis of documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable
arbitration rules. Any inperson arbitration hearings will be held at the
nearest, most mutually-convenient arbitration location available within the
province or territory in which you reside unless you and LG both agree to
another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including
these arbitration procedures) is unenforceable, the remaining provisions will
continue in full force and effect to the maximum extent permitted by
applicable law. Should LG fail to enforce strict performance of any provision
of this Limited Warranty (including these arbitration procedures), it does not
mean that LG intends to waive or has waived any provision or part of this
Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out;” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-
service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your
residence shall govern this Limited Warranty and any disputes between you and
LG except to the extent that such law is preempted by or inconsistent with
applicable federal or provincial/territorial law. Should arbitration not be
permitted for any claim, action, dispute or controversy between you and LG,
you and LG agree to attorn to the exclusive jurisdiction of the courts of the
province or territory of your residence for the resolution of the claim,
action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the
terms of this Limited Warranty and the End User License Agreement (“EULA”) in
regards to dispute resolution, the terms of this Limited Warranty shall
control and govern the rights and obligations of the parties and shall take
precedence over the EULA.
LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A.
1-888-542-2623 CANADA
Register your product Online!
www.lg.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>