Juniper NETWORKS Mist Edge Network Management Device User Guide

Juniper NETWORKS Mist Edge Network Management Device

Specifications:

• Product: Juniper Mist Edge
• Onboarding Methods: Mist AI Mobile App, Web Browser
• Compatibility: Mist cloud

Product Usage Instructions

Onboard a Mist Edge Using the Mist AI Mobile App:

1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credentials.
3. Select your Organization.
4. Select Claim Devices to Org to enter the claim code.
5. Alternatively, select Device Inventory, go to Mist Edges tab, tap +, enter Claim code, and select Claim.
6. Use the QR code on the Mist Edge appliance for automatic claiming.
7. Check the new Mist Edge under Unassigned group in Device Inventory.

Onboard One or More Mist Edges Using a Web Browser:

1. Access the web browser and enter the activation codes from purchase order or pull-out tag.
2. If onboarding multiple Mist Edges, separate claim codes by commas.
3. (Optional) Assign claimed ME to site by selecting a site from the drop-down.
4. Click Claim and review the information.
5. View the new Mist Edge on the Inventory page.

Mount the Mist Edge:
You can mount the Mist Edge on a server rack following instructions in the applicable hardware guide on Juniper Mist Supported Hardware page.

Connect to the Network and Power On the Mist Edge:
After mounting, configure Tunnel Services and Out-of-Band Management Interface as detailed in subsequent sections.

FAQ:

1. Q: Where can I find the claim code for onboarding a Mist Edge?
   A: The claim code can be found on the purchase order or on the appliance pull-out tag.

2. Q: How can I assign a claimed Mist Edge to a specific site?
   A: During onboarding using a web browser, you can assign the claimed Mist Edge to a site by selecting a site from the drop-down menu before clicking Claim.

Step 1: Begin

IN THIS SECTION

• Onboard a Mist Edge Using the Mist AI Mobile App | 2
• Onboard One or More Mist Edges Using a Web Browser | 3

This guide walks you through the simple steps to get a new Juniper Mist Edge up and running in the Mist cloud. You can onboard a Mist Edge using your mobile phone, or you can onboard one or more Mist Edges using your computer.
NOTE: Before you begin, you must set up your organization and sites, and activate your subscriptions. For more information, see Quick Start: Mist.

We show you how to onboard Mist Edge using two different methods:

• To onboard one or more Mist Edge using your mobile phone, see “Onboard a Mist Edge Using the Mist AI Mobile App” on page 2
• To onboard one or more Mist Edges using your computer, see “Onboard One or More Mist Edges Using a Web Browser” on page 3

To perform either onboarding process, you will need to locate the claim code label on the purchase order or on the appliance pull-out tag.

1. Power button
2. Claim code on the pull-out tag

Onboard a Mist Edge Using the Mist AI Mobile App

You can use the Mist AI mobile app to quickly onboard a Mist Edge. With this app you can claim a Mist Edge, assign the device to a site, or add the device to a cluster. To onboard a single Mist Edge using the Mist AI mobile app from your mobile phone:

1. Download and install the Mist AI app from the Google Play Store or Apple App Store.

2. Open the Mist AI app and log in using your account credentials.

3. Select your Organization.

4. Select Claim Devices to Org to enter the claim code.
   Or,

5. Select Device Inventory, select the Mist Edges tab and tap + on the top right corner.

6. Enter the Claim code in the Claim code field and select Claim.
   You could also locate the QR code on the Mist Edge appliance and focus the camera on the QR code.
   The app automatically claims the Mist Edge and adds it to your site.

7. Select Device Inventory. You’ll see the new Mist Edge listed under the Unassigned group in the Mist Edges tab.

To complete the onboarding process, see “Step 2: Up and Running” on page 5.
Tap the Mist Edge to view the Name, Status and Registration details.

You can perform the following tasks from the Mist Edge details screen:

• Rename the device
• Assign the device to a site
• Add the device to a cluster
• Release the device

Here’s a video that shows how you can onboard a Mist Edge using the Mist AI mobile app:
Video:

Onboard One or More Mist Edges Using a Web Browser

Onboarding multiple Mist Edge—When you purchase multiple Mist Edges, we provide you with an activation code along with your PO information. Make a note of this code to use in Step 3 in the following procedure.
Onboarding a single Mist Edge—Locate the QR code on your Mist Edge device and jot down the alphanumeric claim code directly above it.

1. Log in to your account at https://manage.mist.com/.

2. Go to Mist Edges →Mist Edge Inventory and click Claim Mist Edge.

3. Enter the claim code or activation code in case of claiming multiple devices in the Enter ME claim codes or Activation codes field. Click Add.
   You can get the claim code from the purchase order or from the appliance pull- out tag.
   If you are onboarding more than one Mist Edge device, enter their claim codes and separate them by commas.

4. (Optional) Select the Assign claimed ME to site checkbox to assign the claimed Mist Edge device to a site. You can select a site from the drop-down.

5. Click Claim.

6. Review the information and close the window.

7. View your new Mist Edge on the Inventory page. The status should show Disconnected with a red dot and Registered.

To complete the onboarding process, see “Step 2: Up and Running” on page 5. Here’s a video that shows how you can onboard a Mist Edge using the web browser:
Video:

Step 2: Up and Running

IN THIS SECTION

• Mount the Mist Edge | 5
• Connect to the Network and Power On the Mist Edge | 5

After you claim the device you need to:

1. Mount the Mist Edge device.
2. Configure the Tunnel Services between the Access Point (AP) and the Mist Edge device.
3. Configure the Out-of-Band Management Interface for the Mist Edge device.

The steps are explained in detail in the following sections.

Mount the Mist Edge
You can mount the Mist Edge on a server rack. For instructions specific to your Mist Edge model, see the applicable hardware guide on the Juniper Mist Supported Hardware page.

Connect to the Network and Power On the Mist Edge

NOTE: Before connecting the Mist Edge device to the network, ensure that you complete all necessary configurations on switch ports for Out-Of-Band- Management (OOBM) and tunnel configuration.

• Some tasks in the following procedure require you to configure or connect to services like DHCP and DNS in your local network. We do not provide instructions for configuring or locating these services.
• Connect the Mist Edge device to a network with Internet access. To ensure that your device has access to the Juniper Mist cloud, confirm that the required ports on your Internet firewall are open. See Firewall Configuration.

To connect a Mist Edge device to the network:

1. Connect an Ethernet port from a switch to the OOBM interface of the Mist Edge device port (labeled as MIST). This interface allows the Mist Edge device to connect to Internet and to Juniper Mist cloud for configuration, telemetry, and life cycle management.

2. Connect an Ethernet port from a switch to the ge0 (downstream port of Mist Edge) and ge1 (Upstream port of Mist Edge). These interfaces are for Tunnel services, where an AP forms a tunnel with Mist Edge. NOTE: Port and tunnel interface configuration are different for each Mist Edge model. The ports mentioned here are for ME-X1 device.

3. (Optional) Connect an Ethernet port from a switch to the Integrated Dell Remote Access Controller (iDRAC) port of the Mist Edge device.

4. If your network is DHCP enabled, you can then use the Juniper Mist portal to configure the static IP address. Here’s an example to configure static IP address:
   

5. In rare cases, where DHCP is not available, only then configure static IP from CLI. Ensure to replicate it on the Mist portal. You can choose any of the following methods to access the console:

   • Log in to Mist Edge CLI using the keyboard, monitor, and mouse and access the console.
   • Configure Integrated Dell Remote Access Controller (iDRAC) port on the Mist Edge device.
   • Connect iDRAC port to the network.
   • Get the IP address from the front panel on the device through View > IPv4 > IDRAC IP.
   • Open browser on a PC connected to the same network as iDRAC IP. You can access the iDRAC user interface by using the URL https://. The default IDRAC user is root and the password isavailable on the Mist Edge appliance pull-out tag, on reverse sides of the tag.
   • From the iDRAC dashboard, launch the virtual console. See iDRAC Virtual Console.
   • Enter the user credentials in the console.
   • mist—The default username
   • Claim-code —The default password and the password for the root (su -) user
   • Enter the following command to specify the OOBM parameters:

mxagent oob-ip static –address ip-address –gateway gateway-ip-address –netmask netmask –name-servers name-servers

Once OOBM interface has the IP address, the Mist Edge establishes connectivity to the Mist cloud. and the Mist cloud pushes the configuration onto the Mist Edge along with the services updates. Once the OOBM is configured and the firewall rules are set, the Mist Edge appears as Connected with an amber dot and Registered in the Mist Edge inventory.
Congratulations! You’ve successfully onboarded your Mist Edge.
If you do not see the Mist Edge device online, see Troubleshooting Juniper Mist Edge.

Step 3: Keep Going

IN THIS SECTION

• What’s Next? | 8
• General Information | 9
• Learn with Videos | 9

What’s Next?
Use the Mist portal to configure and monitor your Mist Edge for your network. These tables provide links to additional information to help you get started.

Cluster](https://www.juniper.net/documentation/us/en/software/mist/mist- edge/topics/topic-map/deploy-mist-edge.html#id_o3m_y2m_syb)
Create a Mist tunnel| Create Mist Tunnel (Organization Level) and Create Mist Tunnel (Site Level)
Configure a WLAN Template| Configure WLAN Template

General Information

Juniper Mist Edge Design Guide
See product update information| Product Updates

Learn with Videos

Get short and concise tips and instructions that provide quick answers, clarity, and insight into specific features and functions of Juniper technologies| See Learning with Videos on the Juniper Networks main YouTube page.
View a list of the many free technical trainings we offer at Juniper| Visit the Getting Started page on the Juniper Learning Portal.

Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Copyright © 2024 Juniper Networks, Inc. All rights reserved.

References

• Mist Systems
• Mist | Quick Start | Step 1: Begin | Juniper Networks
• Juniper Mist Edge Design Guide | Mist | Juniper Networks
• Troubleshooting Juniper Mist Edge | Mist | Juniper Networks
• Deploy Mist Edge at the Site Level | Mist | Juniper Networks
• Deploy Juniper Mist Edge at the Organization Level | Mist | Juniper Networks
• Deploy Juniper Mist Edge at the Organization Level | Mist | Juniper Networks
• Deploy Juniper Mist Edge at the Organization Level | Mist | Juniper Networks
• Juniper Mist Firewall Ports and IP Addresses for Firewall Configuration | Mist | Juniper Networks
• Product Updates Archives - Mist

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