EMPIRE FW28BMN-2 Comfort Systems Mantis Installation Guide

July 6, 2024
Empire

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EMPIRE FW28BMN-2

Owner’s Manual

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OWNER’S MANUAL

WARNING

HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.

 We suggest that our gas hearth products be installed and serviced by professionals who are certified in the U.S. by the National Fireplace Institute® (NFI) as NFI Gas Specialists.

WARNING: If not installed, operated and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness.

Installer:         Leave this manual with the appliance.
Consumer:     Retain this manual for future reference.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS

  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

POWER-VENT

HIGH-EFFICIENCY FIREPLACE

BAY WINDOW MANTIS MODELS

BF28(B,C,G)M(K)(N,P)-4
BP28(B,C,G)M(K)(N,P)-4

FIREPLACE MANTIS MODELS

FF28BM(K)(N,P)-2
FW28BM(K)(N,P)-2

SA Certified 3

Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.

This appliance may be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by state or local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used.

IMPORTANT SAFETY INFORMATION
THIS IS A HEATING APPLIANCE

Safety markings are frequently used in this manual to designate a degree or level of seriousness and should not be ignored.

WARNING indicates a potentially hazardous situation that if not avoided, could result in personal injury or death.

CAUTION indicates a potentially hazardous situation that if not avoided, may result in minor or moderate injury or property damage.

WARNING

This appliance must be installed and repaired by a qualified service person who is familiar with the proper installation and operation of the Mantis Power-Vent High Efficiency Fireplace. Installers who are not familiar with the installation of the Mantis and have questions, should contact Empire Comfort Systems, Inc. prior to installing the appliance to avoid creating a hazardous operating condition.

  • Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies.
  • Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
  • Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to a fireplace or stove, install an adjustable safety gate to keep away toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
  • Clothing or other flammable material should not be placed on or near the appliance.
  • Any safety screen or guard removed for servicing an appliance, must be replaced prior to operating the appliance.
  • Keep burner and control compartment clean.
  • For manufactured home (USA only) or mobile home or residential installation convertible for use with natural gas and liquefied petroleum gases when provision is made for the simple conversion from one gas to the other.

WARNING

Installation and repair should be done by a QUALIFIED SERVICE PERSON. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

  • DO NOT put anything around the heater that will obstruct the flow of combustion and ventilation air.
  • DO keep the appliance area clear and free from combustible material, gasoline and other flammable vapors and liquids.
  • Do examine venting system periodically and replace damaged parts.
  • Do make a periodic visual check of burner. Clean and replace damaged parts.
  • DO NOT use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and to replace any part of the control system and any gas control which has been under water.
  • DO NOT operate this appliance without the front panel installed.
SAFETY INFORMATION FOR USERS OF LP-GAS

LP-Gas (Propane) is a flammable gas which can cause fires and explosions. In its natural state, propane is odorless and colorless. You may not know all the following safety precautions which can protect both you and your family from an accident. Read them carefully now, then review them point by point with the members of your household. Someday, there may not be a minute to lose, everyone’s safety will depend on knowing exactly what to do. If, after reading the following information, you feel you still need more information, please contact your gas supplier.


LP-GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas. That’s your signal to go into immediate action!

  • Do not operate electric switches, light matches, use your phone. Do not do anything that could ignite the gas.

  • Get everyone out of the building, vehicle, trailer, or area. Do that IMMEDIATELY.

  • Close all gas tank or cylinder supply valves.

  • LP-Gas is heavier than air and may settle in low areas such as basements. When you have reason to suspect a gas leak, keep out of basements and other low areas. Stay out until firefighters declare them to be safe.

  • Use your neighbor’s phone and call a trained LP-Gas service person and the fire department. Even though you may not continue to smell gas, do not turn on the gas again. Do not re-enter the building, vehicle, trailer, or area.

  • Finally, let the service man and firefighters check for escaped gas. Have them air out the area before you return. Properly trained LP-Gas service people should repair the leak, then check and relight the gas appliance for you.

NO ODOR DETECTED – ODOR FADE

Some people cannot smell well. Some people cannot smell the odor of the chemical put into the gas. You must find out if you can smell the odorant in propane. Smoking can decrease your ability to smell. Being around an odor for a time can affect your sensitivity or ability to detect that odor. Sometimes other odors in the area mask the gas odor. People may not smell the gas odor or their minds are on something else. Thinking about smelling a gas odor can make it easier to smell.

The odorant in LP-Gas is colorless, and it can fade under some circumstances. For example, if there is an underground leak, the movement of the gas through soil can filter the odorant. Odorants in LP-Gas also are subject to oxidation. This fading can occur if there is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into walls, masonry and other materials and fabrics in a room. That will take some of the odorant out of the gas, reducing its odor intensity.

LP-Gas may stratify in a closed area, and the odor intensity could vary at different levels. Since it is heavier than air, there may be more odor at lower levels. Always be sensitive to the slightest gas odor. If you detect any odor, treat it as a serious leak. Immediately go into action as instructed earlier.


SOME POINTS TO REMEMBER
  • Learn to recognize the odor of LP-Gas. Your local LP-Gas Dealer can give you a “Scratch and Sniff” pamphlet. Use it to find out what the propane odor smells like. If you suspect that your LP-Gas has a weak or abnormal odor, call your LP-Gas Dealer.
  • If you are not qualified, do not light pilot lights, perform service, or make adjustments to appliances on the LP-Gas system. If you are qualified, consciously think about the odor of LP-Gas prior to and while lighting pilot lights or performing service or making adjustments.
  • Sometimes a basement or a closed-up house has a musty smell that can cover up the LP-Gas odor. Do not try to light pilot lights, perform service, or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP-Gas.
  • Odor fade, due to oxidation by rust or adsorption on walls of new cylinders and tanks, is possible. Therefore, people should be particularly alert and careful when new tanks or cylinders are placed in service. Odor fade can occur in new tanks, or reinstalled old tanks, if they are filled and allowed to set too long before refilling. Cylinders and tanks which have been out of service for a time may develop internal rust which will cause odor fade. If such conditions are suspected to exist, a periodic sniff test of the gas is advisable. If you have any question about the gas odor, call your LP-Gas dealer. A periodic sniff test of the LP-Gas is a good safety measure under any condition.
  • If, at any time, you do not smell the LP-Gas odorant and you think you should, assume you have a leak. Then take the same immediate action recommended above for the occasion when you do detect the odorized LP-Gas.
  • If you experience a complete “gas out,” (the container is under no vapor pressure), turn the tank valve off immediately. If the container valve is left on, the container may draw in some air through openings such as pilot light orifices. If this occurs, some new internal rusting could occur. If the valve is left open, then treat the container as a new tank. Always be sure your container is under vapor pressure by turning it off at the container before it goes completely empty or having it refilled before it is completely empty.
Operating the Heater
Before you start

1. Verify there is electrical power to the unit.
If electrical power is present, the Power light on the front control panel will be illuminated. If the Power light is not illuminated, verify the heater is plugged in and the breaker and the main power switch are on.

2. Verify the main gas supply to the unit is on.
The shutoff valve should be in the “OPEN” position

    CLOSED

    OPEN

How to Start the Heater – Both Burners Operating

1. Turn both Front and Rear burner switches to the “ON” position and adjust the thermostat to the desired temperature (if equipped). Both the Front and Rear lights should be illuminated, and the rear burner light will flash.

= OFF
= ON

  1. FRONT BURNER SWITCH
  2. REAR BURNER SWITCH

2. The light for the Exhaust Fan will illuminate as the heater prepares to ignite.

3. In 15 to 20 seconds, the rear igniter will glow red, and the burner will light.

4. After the rear burner is lit, the front light will flash and the igniter will start to glow red and the front burner will light.

5. The Blower light will illuminate after 3 to 5 minutes. The blower will automatically advance to a higher speed if it is needed. The blower speed will be indicated on the front control panel.

How to Start the Heater – One Burner Only

1. Turn either the Rear or Front burner switch to the “ON” position. If the Rear burner is powered, the Rear display light will be illuminated. If the Front burner is powered, the Front display light will be illuminated.

Rear burner only

Front burner only

2. The light for the Exhaust Fan will illuminate as the heater prepares to ignite.

3. In 15 to 20 seconds, the appropriate igniter will glow red, and the burner will light.

4. The Blower light will become illuminated after 3 to 5 minutes. The blower will automatically advance to a higher speed if it is needed. The blower speed will be indicated on front control panel.

How to Change Burners – Switching Burners

If the heater is being operated on one burner, and it is desired to change and operate the other burner, first turn the other burner “ON” before turning the original burner “OFF”.

The table below outlines the input rate of both front and rear burners.

Model

| Front Burner Input (BTUH)|

Rear Burner Input (BTUH)

---|---|---
Bay Window Mantis|

9,000

|

19,000

Fireplace Mantis|

13,000

|

15,000

Example: If the front burner is operating and then you would like more heat in the room and would like to change to the rear burner, first turn the rear burner switch “ON”, wait a second, then turn the front burner switch “OFF”. If this sequence is not followed, the control in the heater will lock up, and will need to be reset.

How to Reset the Heater

If for any reason the heater needs to be reset, remove the front louvered cover from the heater, then turn the Main Power Switch to the “OFF” position. The heater must remain off for 5 minutes.

After waiting 5 minutes, the Main Power Switch can be moved to the “ON” position. Burner operation will resume.

Humidifier Operation

The Mantis Power-Vent High-Efficiency Fireplace has an automatic humidifier designed into the heater. As the heater operates, condensate is created and collected inside the heater. The condensate is then transferred to a pan where it evaporates into the air stream. The humidifier does not operate with every cycle.

While the condensate is being transferred to the pan, it is normal to hear a slight hissing sound. The Humidifier light will be illuminated while the condensate is being transferred.

How to Turn the Heater Off

To turn the heater off, simply switch the burner switch or switches to the “OFF” position, turn the thermostat off, or adjust the temperature down. The burners will instantly go off, but the circulating blower will still operate until the heater cools off. It is normal for the blower to turn on and off while it is cooling down.

= OFF
= ON

  1. FRONT BURNER SWITCH
  2. REAR BURNER SWITCH
How to Operate Economy Mode

To use the economy mode, the heater must be installed with a programmable control or two stage thermostat (model numbers FRBTP or TMV2).

Verify the burner switches are in the “OFF” position, and have been for at least 5 minutes. Press and release the red button that is located next to the burner switches. The button will illuminate.

= OFF
= ON

  1. FRONT BURNER SWITCH
  2. ECONOMY DISPLAY BUTTON
  3. REAR BURNER SWITCH

Next, turn both burner switches to the “ON” position.

The front burner will operate and will remain on. The rear burner will cycle with the thermostat.

How to Deactivate Economy Mode

To deactivate the Economy Mode, press and release the red button. If desirable, the burner switches can be turned “OFF” or the thermostat will control the heat.

= OFF
= ON

  1. FRONT BURNER SWITCH
  2. ECONOMY DISPLAY BUTTON
  3. REAR BURNER SWITCH
How to Clean the Glass Door

WARNING

Do not operated this appliance without the glass door in place. Do not operate if the glass front is broken or damaged. Do not use the glass door if the gasket is missing or damaged.

Over time, the glass door will need to be cleaned. For best results, it is recommended to clean the glass with fireplace glass cleaner.

If the glass needs to be replaced, contact a qualified service person. Only glass approved by Empire Comfort Systems Inc. can be used, any other product will void the warranty.

To clean inside the glass door, the door will need to be removed.

CAUTION

Do not attempt to clean the glass when it is hot. Do not strike or hit the glass.
CAUTION

Be certain the glass is cool before handling.

How to Clean the Glass Door – Bay Window Mantis Models

First, remove the top of the cabinet by holding it on the sides and lifting off.

Second, open the panels on the right and left sides.

Next, release the two door latches on the left and the two door latches on the right side of the firebox.

Carefully hold the glass frame and pull the glass door towards you. DO NOT damage or remove the gasket from the door.

How to Clean the Glass Door – Fireplace Mantis Models

First, remove the lower louvered panel by lifting up, then pulling out.

Second, release the two door latches on the underside of the firebox.

Next, hold the bottom of the glass door and lift, keeping a firm grip on the door.

Keep the glass angled to the firebox, then gently pull the glass door away from the heater. DO NOT damage or remove the gasket from the door.

Removing the Filter – Bay Window Mantis Models

The filter is located in the front of the heater, and this should be cleaned and checked once a month.
To remove the filter from the heater, remove the louvered panel.

The filter is secured to the panel by a filter rod. Remove the filter rod, then remove the filter.

The filter can be rinsed with water to remove any dirt and debris.
The filter can be dried with a soft towel and inserted back into the heater.
To reinstall the filter, place filter into louvered panel, reinsert the filter rod, then reattach the louvered panel to the heater.

Removing the Filter – Fireplace Mantis Models

The filter is located in the front of the heater, and this should be cleaned and checked once a month.
To remove the filter from the heater, remove the lower louvered panel by lifting up, then pulling out.

The filter is secured to the panel by a filter rod. Remove the filter rod, then remove the filter.

The filter can be rinsed with water to remove any dirt and debris.
The filter can be dried with a soft towel and inserted back into the heater.
To reinstall the filter, place filter into the louvered panel, reinsert the filter rod, then reattach the louvered panel to the heater.

Service and Maintenance

Although most service should be conducted by a qualified service person, there are several things that can be checked to ensure safe and comfortable operation.

The area surrounding the heater should be free from any types of combustible materials, and the filter should be checked and cleaned on a monthly basis. All other maintenance should be conducted by a qualified service person.

RECOMMENDED MAINTENANCE

MAINTENANCE ITEM|

FREQUENCY OF MAINTENANCE

MONTHLY

CHECK BY HOMEOWNER

|

ANNUALLY

CHECK BY A SERVICE PERSON

Verify the area is free from combustible materials.|

X

|

X

Verify the combustion and ventilation air is not restricted.| |

X

Verify the flue and inlet pipes do not have any cracks or holes.| |

X

Verify burner flame.| |

X

Clean or replace the filter.|

X

|

X

Clean the blower compartment| |

X

Clean the burners. | |

X

Verify the condensate system is clean and leak free.| |

X

APPLIANCE SERVICE HISTORY

Date| Dealer Name| Service Technician Name| Service Performed/Notes
---|---|---|---
| | |
| | |
| | |
| | |
| | |
| | |
| | |
| | |
| | |
| | |

Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220

If you have a general question about our products, please e-mail us at info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.

www.empirecomfort.com

27298-0-0810

References

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