British Gymnastics Upgrading an Existing Member Membership Instructions

July 4, 2024
British Gymnastics

How do I upgrade an existing member?

This guide will show you how to upgrade an existing member’s membership as a club administrator

This guide will cover:
  • How to log in
  • How to view your members
  • How to upgrade their membership

Log into your ` My BG account ‘ using your email address/username and password

Once you have logged in, click on the ` menu ‘ button in the top left corner

Once you have clicked on the menu tab, scroll down to the ` My Club ‘ section

Under this section there is a ` members ‘ tile, click this to view your members

You will see a list of individuals linked to your club

You can ` search ‘ for the member using the search bar

Click the relevant member

The member’s profile will pop up

Click on the ` Go to Membership ‘ button on the left-hand side

Click on their ` membership

This will show as the home nation that your club is located within

Select the ` Add, Renew or Upgrade Your Membership ‘ button

Select which membership that you would like to upgrade the member to

Only the memberships that the individual is eligible for will appear here

Fill in the form, as if you were the member

You will need to agree to British Gymnastics Member Rules on behalf of the member, however, you will have included these in your club’s sign-up process

Complete/amend the remaining questions, where necessary

Click ` Checkout ‘ to proceed to payment

Clicking the checkout button will bring you to the checkout page

Here you will see the discounted fee of the unused portion of the previous membership, which has been taken off the total cost

Click either **Pay via bank** ‘ or Pay with card ‘, depending on which payment method you prefer

Pay Via Bank

Fill in your bank details and click next

Pay With Card

Fill in your card details and click the blue pay button. Your payment will then process

Your payment will then be confirmed

When you view your Members page (as shown previously), you will be able to see the member’s upgraded membership

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