CrewPlex DR10-900 Hands free Full Duplex Wireless Communication System User Guide

July 4, 2024
CrewPlex

CrewPlex DR10-900 Hands-free Full Duplex Wireless Communication System

CrewPlex-DR10-900-Hands-free-Full-Duplex-Wireless-Communication-System-
PRODUCT

Specifications

  • Model: DR10-900
  • Manufacturer: CrewPlex
  • Integration: Two-Way Radio
  • Support: Phone and email support available from 07:00 to 19:00
    Central Time (UTC-06:00) on weekdays

Product Usage Instructions

Setup

  1. Attach the belt pack antenna. It is reverse threaded; screw counter-clockwise.
  2. Connect a headset to the belt pack. Press firmly until it clicks to ensure proper connection.
  3. Power on the device by pressing and holding the Power button for 2 seconds until the screen turns on.
  4. Access the menu by pressing and holding the Mode button for 3 seconds. Use the Mode button to scroll through settings, adjust options with Volume +/-, and save selections by holding Mode.
  5. Select a unique ID number from the menu.

Operation

  • Battery: Check battery status regularly and recharge as needed.
  • Menu Options: Adjust various settings like Side Tone, Mic Gain, Channel settings, Security Code, Dual Listen, and more from the beltpack menu.

Recommended Settings by Headset

  • Headset Type: SmartBoom LITE and PRO – Mic Gain: 1
  • CrewPlex Hard Hat Headset – Mic Gain: 6
  • CrewPlex Hard Had LITE Headset – Mic Gain: 4
  • CrewPlex In-Ear Headset – Mic Gain: 7

Multiple DR10 Systems

Ensure all belt packs in separate DR10 systems use the same Group and Security Code. Systems operating nearby should have Groups at least ten values apart.

IN THIS BOX

WHAT’S INCLUDED WITH DR10-900?

  • BeltPack
  • Li-Ion Battery (Installed during shipment)
  • USB Charging Cable
  • BeltPack Antenna (Attach to beltpack before operation.)
  • Quick Start Guide
  • Product Registration Card

ACCESSORIES

OPTIONAL ACCESSORIES

  • CAC-USB6-CHG: CrewPlex 6-Port USB Charger
  • CAC-CPDR-5CASE: IP67-rated Hard Travel Case
  • CAC-CP-SMCASE: CrewPlex Small Hard Carry Case
  • CPBT-DRC-55: CrewPlex Drop-In Charger for 5 DR10 BeltPacks and 5 Rechargeable Li-Ion Batteries
  • Selection of compatible headsets (see DR10 Manual for more details)

FUNCTION

CrewPlex-DR10-900-Hands-free-Full-Duplex-Wireless-Communication-System-
FIG-4

SETUP

  1. Attach the beltpack antenna. It is reverse threaded; screw counter-clockwise.

  2. Connect a headset to the beltpack. Press firmly until it clicks to make sure the headset connector is seated properly.

  3. Power on. Press and hold the Power button for 2 seconds, until the screen turns on.

  4. Access the menu. Press and hold the Mode button for 3 seconds, until the screen changes to . Short-press Mode to scroll through the settings, and then scroll through setting options using Volume +/−. Press and hold Mode to save your selections and exit the menu.

  5. Select a Group. Select a group number from 00–51.  IMPORTANT: Beltpacks must have the same group number to communicate.

  6. Select an ID. Select a unique ID number.

  7. Repeater* Mode ID options: M, 01–08, S, or L.

  8. Roam Mode ID options: M, SM, 02–09, S, or L.

  9. Standard Mode ID options: M, 01–09, S, or L.

  10. One beltpack must always use the “M” ID and serve as the master beltpack for proper system function. An “M” indicator designates the master beltpack on its OLED. (For Roam Mode, one beltpack must use the “SM” ID as well.)

  11. Listen-only belt packs must use the “L” ID. You may duplicate ID “L” on multiple belt packs.

  12. Shared belt packs must use the “S” ID. You may duplicate ID “S” on multiple belt packs, but only one shared beltpack may talk at a time.
    When using “S” IDs, the last full-duplex ID cannot be used (“08” in Repeater mode and “09” in the Standard or Roam).

  13. Confirm the belt pack’s Security Code. All belt packs must use the same security code to work together as a system.

OPERATION

CrewPlex-DR10-900-Hands-free-Full-Duplex-Wireless-Communication-System-
FIG-5

  • LED Modes – Blue (double blink) when logged in. Blue (single blink) when logged out. Red when battery charging in progress. (LED turns off when charging is complete.)
  • Lock – To toggle between Lock and Unlock, press and hold the Talk and Mode buttons simultaneously for 3 seconds. A lock icon appears on the OLED when locked.
  • Volume Up and Down – Use the + and − buttons to control the headset volume. “Volume” and a stair-step indicator display the beltpack’s current volume setting on the OLED. You will hear a beep in your connected headset volume is changed. You will hear a different, higher-pitched beep when maximum volume is reached.
  • Talk – Use the Talk button to enable or disable talk for the device. “TALK” appears on the OLED when enabled.
    • Latch talking: A single, short press of the button.
    • Momentary talking: Press and hold the button for 2 seconds or longer; talk will remain on until the button is released.
    • Shared users (“S” ID) utilize momentary talking. Only one Shared user can talk at a time.
  • Mode – Short-press the Mode button to toggle between the channels enabled on the beltpack. Long-press the Mode button to access the menu.
  • Two-Way Push-to-Talk – If you have a two-way radio connected to the master pack, you may use this button to activate Talk for the two-way radio from any pack on the system. See the DR10-900 Manual for more information about connecting a two-way radio.

Battery

  • Battery life: Approx. 12 hours
  • Charge time from empty: Approx. 3.5 hours (USB port connection) or approx. 6.5 hours (drop-in charger)
  • Charging LED on beltpack will illuminate red while charging and will turn off when charging complete.
  • Beltpack may be used while charging, but doing so may lengthen charge time.

Aside from Group and User ID, the following settings are adjustable from the beltpack menu.

Recommended Settings by Headset

Multiple DR10 Systems

Each separate DR10 system should use the same Group and Security Code for all belt packs in that system. CrewPlex recommends that systems operating in proximity to one another set their Groups to be at least ten (10) values apart. For example, if one system is using Group 03, another system nearby should use Group 13.

Additional Documentation


This is a quick start guide. For additional information, visit our support website. (Scan this QR code with your mobile device to navigate there quickly.)

Two-Way Radio Integration

The DR10 system can be integrated with a two-way radio system via the CrewPlex Two-Way I/O Headset Adapter (CRC-2WAY-IO). The DR10 system offers two basic modes of operation when interfacing and connecting to two-way radio systems. The Local mode allows users to connect to a two-way radio and keep their conversations private from the other DR10 system users. Only the DR10 user in Local mode can hear and talk to the users on the two-way system. The System mode allows a two-way radio to be connected to a DR10 system and all users can hear and talk using the connected two-way radio.
See the DR10-900 Manual and the CRC-2WAY-IO Quick Start Guide for more information on the CrewPlex Two-Way I/O Headset Adapter.

CUSTOMER SUPPORT

CrewPlex offers technical support via phone and email from 07:00 to 19:00 Central Time (UTC−06:00), Monday through Friday. +1.334.321.1400
customer.support@crewplex.com
Visit www.crewplex.com for product support references and helpful documentation.

FAQ

  • How do I contact Customer Support?
    You can reach CrewPlex technical support via phone at +1.334.321.1400 or email at customer.support@crewplex.com during the specified hours.

  • Where can I find additional documentation?
    Visit www.crewplex.com for product support references and helpful documentation. You can also scan the QR code provided in the manual with your mobile device for quick access.

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