CrewPlex CP-DR5-900 Hand Free Full Duplex Wireless Instruction Manual

CrewPlex CP-DR5-900 Hand Free Full Duplex Wireless

DR5-900

Operating Manual

The DR5-900 is a wireless beltpack device manufactured by CrewPlex, LLC. The device comes with a range of accessories and headsets that can be purchased separately. The DR5-900 has a rechargeable Lithium-ion battery that can be charged using a USB charging cable. The device has several controls and display indicators that allow for easy operation and monitoring.

What’s Included with DR5-900?

The DR5-900 comes with the following items:

• DR5-900 wireless beltpack device
• USB charging cable
• User manual

Optional Accessories

The following optional accessories can be purchased separately:

CrewPlex DR5 or DR10 BeltPacks along with multiple headsets,
charger, and accessories
CAC-CP-SFTCASE| CrewPlex Soft Travel Case
BT-11| Replacement Li-Ion Battery
CHS-SB110E-DMG| SmartBoom PRO Single-Ear CrewPlex Headset with Dual Mini
Connector
CHS-SB210E-DMG| SmartBoom PRO Dual-Ear CrewPlex Headset with Dual Mini
Connector
CHS-IEL-M| CrewPlex In-Ear Headset, Single-Ear Left Only with Single Mini
Connector
CHS-IER-M| CrewPlex In-Ear Headset, Single-Ear Right Only with Single Mini
Connector
CHS-IELPTT-M| CrewPlex In-Ear Headset with Push-To-Talk (PTT) Button,
Single-Ear Left Only with Single Mini Connector
CHS-LAV-DM| CrewPlex Lavalier Microphone and Eartube with Dual Mini
Connector
CHS-LAVPTT-DM| CrewPlex Lavalier Microphone and Eartube with Push-To-Talk
(PTT) Button with Dual Mini Connector
CHS-HH210R-DMG| CrewPlex Hard Hat/Helmet Headset with Dual Mini Connector
CHS-HHCLIP-DMG| CrewPlex Hard Hat Clip-On Headset with Dual Mini Connector
CHS-HHLTL-DMG| CrewPlex Under the Helmet Headset, Left-Side Mounted Microphone
Boom
CHS-HHLTR-DMG| CrewPlex Under the Helmet Headset, Right-Side Mounted
Microphone Boom

Controls

The DR5-900 has the following controls:

• Antenna
• Power Button
• Mode Button
• Talk Button
• USB Charger Connection
• Talk/State LED
• Charging LED
• Headset Connection

Display Indicators

The DR5-900 has the following display indicators:

• Signal Indicator
• Volume Level
• Battery Status
• Talk Indicator
• Master Pack Indicator

Setup

1. Connect a headset to the beltpack. The beltpack headset connection supports dual mini and single mini headsets. Dual mini connectors can be inserted in either direction. Single mini connectors can be inserted in either port of the headset connection.
2. Power on. Press and hold the POWER button for three (3) seconds, until the screen turns on. Important: Radios must have the same group number to communicate.
3. Select an ID. When ID begins to blink on the LCD, use the VOLUME +/- buttons to select a unique ID number. Press and hold MODE to save your selection and exit the menu.
   • One beltpack must always use the 00 ID and serve as the master beltpack for proper system function. MR designates the master beltpack on its LCD.
   • Listen-only beltpacks must use the L ID. You may duplicate ID L on multiple beltpacks if setting up listen-only users. (See Receiving Mode Selection on page 6 for more information about that process.)
   • Shared Talk beltpacks must use the Sh ID. You may duplicate ID Sh on multiple beltpacks if setting up shared users. The Sh ID cannot be used at the same time as the last full-duplex ID (04).

Battery

The rechargeable Lithium-ion battery is installed in the device.
Plug the USB charging cable into the USB port to recharge the battery. The charging LED in the right top corner of the device will illuminate solid red while the battery is charging and will turn off once the battery is fully charged. The battery charge time is approximately 3.5 hours from empty. The beltpack may be used while charging, but doing so may lengthen battery charge time.

COPYRIGHT © 2022 CrewPlex, LLC. All rights reserved. CrewPlex™ and SmartBoom® are trademarks of CoachComm, LLC. All other trademark references in this document are property of their respective owners.
Document Reference: D0000609_C

INTRODUCTION

We at CrewPlex™ want to thank you for purchasing DR5-900. Full-duplex, hands- free wireless communication is at its simplest with the CrewPlex DR5. Ease of set-up, ease of use, and the compact size make the DR5 ideal for small to medium-sized teams across a range of applications. With up
to 5 full-duplex users as well as the capability to provide unlimited listeners and unlimited shared talk users without the need for a basestation, the DR5 has the flexibility to keep crews connected in real-time and without pushing buttons. For those jobs where budget and quality are critical, the DR5 delivers in both price and performance.
In order to get the most out of your new DR5-900, please take a few moments to read this manual completely so that you better understand the operation of this product. This document applies to model CP-DR5-900. For questions not addressed in this manual, feel free to contact the CrewPlex Customer Support Department using the information on page 9.

PRODUCT FEATURES

• Economical Single-Channel System
• Simple to Operate
• Up to 5 Full-Duplex Users
• Unlimited Listen-Only Users
• Unlimited Shared Users
• 900MHz Frequency Band
• Encrypted FHSS Technology
• Small and Lightweight
• Water-Resistant Construction
• Approx. 8-Hour Battery Life
• Multiple Headset and Earset Options

WHAT’S INCLUDED WITH DR5-900?

• Holster
• Lanyard
• USB Charging Cable
• Quick Start Guide
• Product Registration Card

OPTIONAL ACCESSORIES

CrewPlex Accessories
CAC-USB6-CHG| CrewPlex 6-Port USB Charger for DR5 and DR10 BeltPacks
ACC-USB2-CHG| Two-Port USB Vehicle Charger
CAC-HOLSTER-M| Holster for CrewPlex DR5 Wireless BeltPack
CAC-CPDR-5CASE| IP67-rated Hard Travel Case with custom foam to hold up to 5 CrewPlex DR5 or DR10

BeltPacks along with multiple headsets, charger, and accessories

CAC-CP-SFTCASE| CrewPlex Soft Travel Case
BT-11| Replacement Li-Ion Battery
Headsets
CHS-SB11LE-DMG| SmartBoom® LITE Single-Ear CrewPlex Headset with Dual Mini Connector
CHS-SB110E-DMG| SmartBoom PRO Single-Ear CrewPlex Headset with Dual Mini Connector
CHS-SB210E-DMG| SmartBoom PRO Dual-Ear CrewPlex Headset with Dual Mini Connector
CHS-IEL-M| CrewPlex In-Ear Headset, Single-Ear Left Only with Single Mini Connector
CHS-IER-M| CrewPlex In-Ear Headset, Single-Ear Right Only with Single Mini Connector
CHS-IELPTT-M| CrewPlex In-Ear Headset with Push-To-Talk (PTT) Button, Single- Ear Left Only with Single

Mini Connector

CHS-LAV-DM| CrewPlex Lavalier Microphone and Eartube with Dual Mini Connector
CHS-LAVPTT-DM| CrewPlex Lavalier Microphone and Eartube with Push-To-Talk (PTT) Button with Dual Mini

Connector

CHS-HH210R-DMG| CrewPlex Hard Hat/Helmet Headset with Dual Mini Connector
CHS-HHCLIP-DMG| CrewPlex Hard Hat Clip-On Headset with Dual Mini Connector
CHS-HHLTL-DMG| CrewPlex Under the Helmet Headset, Left-Side Mounted Microphone Boom
CHS-HHLTR-DMG| CrewPlex Under the Helmet Headset, Right-Side Mounted Microphone Boom

CONTROLS

DISPLAY INDICATORS

SETUP

1. Connect a headset to the beltpack. The beltpack headset connection supports dual mini and single mini headsets. Dual mini connectors can be inserted in either direction. Single mini connectors can be inserted in either port of the headset connection.

2. Power on. Press and hold the POWER button for three (3) seconds, until the screen turns on.

3. Select a Group. Press and hold the MODE button for 3 seconds, until the “GRP” symbol is blinking on the LCD. Then, use the VOLUME +/−buttons to select a group number from 0–51. Short-press MODE to save your selection and proceed to ID setting.
   Important: Radios must have the same group number to communicate.

4. Select an ID. When “ID” begins to blink on the LCD, use the VOLUME+/− buttons to select a unique ID number. Press and hold MODE to save your selection and exit the menu.

   • a. BeltPack IDs range from 00–04.
   • b. One beltpack must always use the “00” ID and serve as the master beltpack for proper system function. “MR” designates the master beltpack on its LCD.
   • c. Listen-only beltpacks must use the “L” ID. You may duplicate ID “L” on multiple beltpacks if setting up listen-only users. (See “Receiving Mode Selection” on page 6 for more information about that process.)
   • d. Shared Talk beltpacks must use the “Sh” ID. You may duplicate ID “Sh” on multiple beltpacks if setting up shared users. The “Sh” ID cannot be used at the same time as the last full-duplex ID (“04”).

BATTERY
The rechargeable Lithium-ion battery is installed in the device. Plug the USB charging cable into the USB port to recharge the battery. The charging LED in the right top corner of the device will illuminate solid red while the battery is charging and will turn off once the battery is fully charged. The battery charge time is approximately 3.5 hours from empty. The beltpack may be used while charging, but doing so may lengthen battery charge time.

OPERATION

• Talk – Use the TALK button to enable or disable talk for the device. “TK” appears on the LCD when enabled.
  • For full-duplex users, use a single, short press to toggle talk on and off.
  • For Shared Talk users (“Sh”), press and hold while talking to enable it for the device. (Only one Shared Talk user can talk at a time.)
• Volume Up and Down – Use the + and − buttons to control the volume. “VOL” and a numerical value from 00–09 appear on the LCD when volume is adjusted.
• LED Modes –
  • Left-hand Talk/State LED is blue and double blinks when logged in and single blinks when logged out.
  • Right-hand Charging LED is red when battery is low and also red when charging in progress. LED turns off when charging is complete.

OPERATING MULTIPLE DR5-900 SYSTEMS IN ONE LOCATION
Each separate DR5-900 system should use the same Group for all beltpacks in that system. CrewPlex recommends that systems operating in proximity to one another set their Groups to be at least ten (10) values apart. For example, if one system is using Group 03, another system nearby should use Group 13.

MENU SETTINGS

The following settings are adjustable from the beltpack menu.
To access the menu, press and hold the MODE button for 3 seconds, until the “GRP” symbol is blinking on the LCD. Then, short-press the MODE button the specified number of times to access the setting you wish to change. Once you have finished your changes, press and hold MODE to save your selection and exit the menu.

• Sidetone On/Off – Sidetone allows you to hear yourself while talking. Louder environments may require you to increase your sidetone.
  • To adjust sidetone, access the beltpack menu, then press the MODE button twice. When the “S_” value is blinking on the LCD, use the VOLUME +/− buttons to select an option from S0–S5.
  • “S0” is off. The icon in Figure 4 will appear on the top right of the beltpack screen when Sidetone is off. “S1” is the lowest sidetone level. “S5” is the highest.
  • The default sidetone setting is “S3.”
• Receiving Mode Selection – This setting allows you to set the beltpack to full duplex mode (both receiving and transmitting) or set it to receive only (i.e., listen only, which disables the beltpack’s talk function).
  • To switch the receiving mode setting, access the beltpack menu, then press the MODE button three (3) times. When the “P_” value is blinking on the LCD, use the VOLUME +/− buttons to select between “PO” and “PF.”
  • “PO” is full duplex (both receiving and transmitting). This mode may only be used with beltpack IDs 00–04.
  • “PF” is receive only (i.e., listen only). This mode may be used with any beltpack ID, but if you wish to set up multiple listen-only users, you may do so by repeating ID “L” as needed, and setting each beltpack to “PF” mode. This is an exception to the rule that all beltpacks must have a unique ID number.
  • The default mode setting is “PO.”
• Microphone Sensitivity Level Control – Set microphone sensitivity based on your environment and headset capabilities. Louder environments may require you to reduce the mic sensitivity, while quieter environments may require you to increase it.
  • To adjust the mic sensitivity setting, access the beltpack menu, then press the MODE button four (4) times. When the “C_” value is blinking on the LCD, use the VOLUME +/− buttons to select an option from C1–C5.
  • “C1” is the lowest sensitivity level. “C5” is the highest.
  • The default microphone sensitivity level setting is “C1.”
• Audio Output High/Low – Higher audio output is recommended for louder environments. Changing the output setting here results in a gain increase or decrease of 3 dB.
  • To switch the audio output setting, access the beltpack menu, then press the MODE button five (5) times. When the “U_” value is blinking on the LCD, use the VOLUME +/− buttons to select between “UL” and “UH.”
  • “UL” is audio output low. “UH” is audio output high.
  • The default audio output setting is “UH” (audio output high).

MENU OPTIONS

S1, S2, S3*, S4, S5

| Sidetone Off Sidetone Levels 1–5
Receiving Mode| PO PF| Receiving and Transmitting Mode Receive-Only Mode (Listen-Only)
Mic Sensitivity Level| C1, C2, C3, C4, C5| Mic Sensitivity Levels 1–5
Audio Output Level| UL

UH*

| Audio Output Low Audio Output High

Default Settings Noted with Asterisk

RECOMMENDED SETTINGS BY HEADSET
The following table provides recommended MicroCom settings for several common headset models.

Use the diagram of the wiring for the beltpack’s TRRS connector if you choose to connect your own headphones. The microphone bias voltage range is 1.9V DC unloaded and 1.3V DC loaded.

DEVICE SPECIFICATIONS

mm (D)]
Weight| 3.1 oz. (88 g)
Display| 7-segment LCD

Notice about Specifications: While CrewPlex makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-centered specifications and are included for customer guidance and to facilitate system installation. Actual operating performance may vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology and improvements at any time without notice.

PRODUCT CARE AND MAINTENANCE

Clean using a soft, damp cloth.

CAUTION: Do not use cleaners that contain solvents. Keep liquid and foreign objects out of the device openings. If the product is exposed to rain, gently wipe off all surfaces, cables, and cable connections as soon as possible and allow unit to dry before storing.

PRODUCT SUPPORT

CrewPlex offers technical support via phone and email from 07:00 to 19:00 Central Time (UTC−06:00), Monday through Friday.
+1.334.321.1400
customer.support@crewplex.com

Visit www.crewplex.com for product support references and helpful documentation.

RETURNING EQUIPMENT FOR REPAIR OR MAINTENANCE
All questions and/or requests for a Return Authorization Number should be directed to the Customer Service department (customer.service@crewplex.com). Do not return any equipment directly to the factory without first obtaining a Return Material Authorization (RMA) Number. Obtaining a Return Material Authorization Number will ensure that your equipment is handled promptly.
All shipments of CrewPlex products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock-absorbing material. All shipments should be sent to the following address and must include a Return Material Authorization Number:
CrewPlex Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL USA 36830-0500

LICENSE INFORMATION

CREWPLEX DR5-900 FCC COMPLIANCE STATEMENT

00004130 (FCCID: YJH-MC-11)
00004130-B and 00004303 (FCCID: YJH-MCS-900)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Compliance Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE
FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The antennas used for this transmitter must be installed to provide a separation distance of at least 5 mm from all persons and must not be co- located or operating in conjunction with any other antenna or transmitter.

CANADIAN COMPLIANCE STATEMENT
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). (Specifically RSS 247 Issue 2 (2017-02) and RSS-GEN Issue 5 (2019-03). Operation is subject to the following two conditions:

• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired operation of the device.

CREWPLEX WARRANTY STATEMENT

CrewPlex products are warranted to be free from defects in materials and workmanship for a period of two years from the date of sale to the end user, under the following conditions:

• First year of warranty included with purchase.
• Second year of warranty requires product registration.

All headsets and accessories (including CrewPlex-branded batteries) carry a one-year warranty.
The sole obligation of CrewPlex, LLC during the warranty period is to provide, without charge, parts and labor necessary to remedy covered defects appearing in products returned prepaid to CrewPlex, LLC. This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of CrewPlex, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by CrewPlex, LLC, and shipping damage. Products with their serial numbers removed or effaced are not covered by this warranty.

This limited warranty is the sole and exclusive express warranty given with respect to CrewPlex, LLC products. It is the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER CREWPLEX, LLC NOR ANY AUTHORIZED RESELLER WHO SELLS CREWPLEX PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

PARTS LIMITED WARRANTY

Replacement parts for CrewPlex, LLC products are warranted to be free from defects in materials and workmanship for 120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of CrewPlex, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by CrewPlex, LLC, and shipping damage. Any damage done to a replacement part during its installation voids the warranty of the replacement part.

This limited warranty is the sole and exclusive express warranty given with respect to CrewPlex,LLC products. It is the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER CREWPLEX, LLC NOR ANY AUTHORIZED RESELLER WHO SELLS CREWPLEX PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

CrewPlex, LLC
205 Technology Parkway
Auburn, Alabama 36830 USA

Phone +1.334.321.1400
Fax +1.334.321.1162

www.crewplex.com

References

• CrewPlex | Hands-Free, Full-Duplex Crew Communication Systems

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