MuxLab 500762-RX-V2 HDMI Over IP PoE Receiver User Manual

: June 30, 2024
: MuxLab

Table of Contents

MuxLab 500762-RX-V2 HDMI Over IP PoE Receiver
Product Information
Product Usage Instructions
Safety Precautions
Introduction
Features
Package Contents
Specifications
Installation
Web Interface
Troubleshooting
Application Example
FAQ
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Download This Manual (PDF format)

MuxLab 500762-RX-V2 HDMI Over IP PoE Receiver

Product Information

Specifications

Technical: HDMI over IP H.264/H.265 PoE Receiver, 4K60
Environment: Devices Signal Protocol/Standard
Video Bandwidth: 594MHz
Network Bandwidth: 32Mbps
Protocols: H.264/265
Connectors: HDMI 2.0

Product Usage Instructions

Safety Precautions
To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.

Introduction
The HDMI over IP H.264/H.265 PoE Receiver, 4K60 allows you to stream high- quality video content over a network.

Features

Supports up to 4K @ 60Hz (4:4:4) video streams
Supports up-scales 1080p @ 60Hz video streams from Transmitter and other devices up to 4K @ 60Hz
Supports Video Wall and Multiview capabilities
H.264/265 video codec, excellent for LAN and Internet transmission
Supports SPDIF (TosLink) Audio Out
RS232 and Directional IR for remote control of end-devices
PoE powered, via PoE (PSE) Ethernet Switch
Managed via Pro Digital Network Controller (500812) and Muximus Network Controller (500813)

Package Contents

One (1) HDMI over IP H.264/H.265 PoE Receiver, 4K60
One (1) User manual (available via download)

Note: Confirm that the product and accessories are all included. If not, please contact the supplier from which you purchased the unit.

Safety Precautions

To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.

Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.
Do not dismantle the housing or modify the module. It may result in electrical shock or burns.
Do not open or remove the housing of the device as you may be exposed to dangerous voltage or other hazards.
To prevent fire or shock hazard, do not expose the unit to rain, moisture and do not install this product near water. Keep the product away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing, unplug the module immediately.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
Using supplies or parts not meeting the product specifications may cause damage, deterioration or malfunction.
Refer all servicing to qualified service personnel.
Install the device in a place with adequate ventilation to avoid damage caused by overheat.
Unplug the power when left unused for a long period of time.
Information on disposal of devices: do not burn or mix with general household waste, please treat them as normal electrical waste.

Copyright Notice
All contents in this manual are copyrighted, and cannot be cloned, copied, or translated without the express permission of MuxLab Inc. Product specifications and information in this document are for reference only, and the content may be updated from time to time without prior notice.

Introduction

The HDMI over IP H.264/H.265 PoE Receiver, 4K60 (model: 500762-RX-V2) in combination with a 500762-TX, 500763-TX or 500764-TX transmitter allows HDMI source and display equipment to be extended locally up to 330ft (100m) at up to 4K/60Hz resolution via Cat5e/6 cable in point-to-point, point-to-multipoint and multipoint-to-multipoint configurations via a local Ethernet network, and supports Video Wall and Multiview capabilities in a low bandwidth, flexible, expandable and cost effective manner, without the need to install dedicated cabling systems. The exceptionally low bandwidth requirements of this device combination allows for streaming audio/video content over a local network, and over the Internet for distributed installations spread-out throughout the globe. The Receiver can accepts a 1080p/60Hz video streams and up-scale the signal up to 4K/60Hz to be displayed on a 4K monitor. The Receiver also accepts H.264/H.265 video streams from other transmitting devices of up to 4K @ 60Hz. These devices support PoE (PD) and may be powered by a PoE (PSE) Ethernet Switch.

Features

Supports up to 4K @ 60Hz (4:4:4) video streams
Supports up-scales 1080p @ 60Hz video streams from Transmitter and other devices up to 4K @ 60Hz
Supports Video Wall and Multiview capabilities
H. 264/265 video codec, excellent for LAN and Internet transmission
Supports SPDIF (TosLink) Audio Out
RS232 and Directional IR for remote control of end-devices
PoE powered, via PoE (PSE) Ethernet Switch
Managed via Pro Digital Network Controller (500812), and Muximus Network Controller (500813)

Package Contents

One (1) HDMI over IP H.264/H.265 PoE Receiver, 4K60
One (1) User manual (available via download)

Notes: Confirm that the product and accessories are all included. If not, please contact the supplier from which you purchased the unit.：Confirm that the product and accessories are all included. If not, please contact the supplier from which you purchased the unit.

Specifications

Installation

Identify the connectors on the Transmitter and Receiver as indicated labels, see the above front and rear product views for further details.
Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab specifications (see Specifications table for further details).
To install the Transmitter:
Connect the Transmitter to the HDMI video source with an HDMI-compliant cable.
If the application is point-to-point, then connect one (1) length of Cat5e/6 (or higher) grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over the network, use an Ethernet Switch between the TX & RX unit
To install the Receiver:
Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.
If the application is point-to-point, then connect one (1) Cat5e/6 cable coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If transmitting over the network, use an Ethernet Switch between the TX & RX unit
If the configuration is a point-to-multipoint or multipoint-to-multipoint:
You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support. In addition IGMP Protocol support is required for the multipoint-to-multipoint case. Verify that the Ethernet Switch is configured correctly, that the DHCP Server is enabled, and that the IGMP Protocol is enabled for multipoint-to-multipoint applications. See the operating manual for more information about configuring the Ethernet Switch.
Connect all Transmitters and Receivers to the Ethernet Switch.
Use the DIP Switches to select a unique Device ID for each Transmitter present on the network and configure each Receiver Device ID to the corresponding selected Transmitter. Note: This step is not necessary if the MuxLab Network Controller (500812) or Muximus Network Controller (500813) is used.
Powering the Transmitter or Receiver via an external power supply is only necessary where PoE (PSE) is unavailable. If PoE is unavailable, connect a 5 VDC power supply
(500993 – sold separately) to each Receiver and to an AC power outlet. Next connect each Transmitter in the same manner. If power is present, the blue power LED on each Transmitter and Receiver will illuminate.
Note: Power ‘ON’ the HDMI Transmitter and Receiver only after all connections have been made.
Power ‘ON’ the HDMI equipment and verify the image quality.
This product supports IR control. IR Emitter and Sensor are not included, and are sold separately. If infrared remote control is needed to control the Source equipment from the Display, connect the IR Sensor (PN: 500994) to the 3.5mm Stereo Jack of the receiver and the IR Emitter (PN: 500998) to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a mono plug (2 Contacts).
Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.
Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. Blu-Ray player). For a clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR Emitter’s signal is transmitted from the side of the enclosure.
This product supports RS232 bidirectional communication. On the Transmitter, the RS232 port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable accordingly. The default settings are 115.2K, N, 8, 1.
This unit supports a Factory Reset function, if ever required. Note however that and saved unit configuration data will be lost. To perform a Factory Reset, press and hold the reset button located on the front between 6 to 10 seconds, until the LED starts to flash. If you just want to reset (reboot) the unit, then simply momentarily press the reset button for 1 second.

Web Interface

The 500762-RX-V2 HDMI over IP H.264/H.265 PoE Receiver, 4K60 may be managed by the MuxLab Network Controller (500812), by the Muximus Network Controller (500813) or by the 500762-RX-V2 Web Interface. This document covers how to setup and manage the 500762-RX-V2 via the device’s web interface. To manage the 500762-RX-V2 via the 500811 Muxlab Network Controller (500812) or via Muximus Network Controller (500813), reference the 500812 and 500813 Manuals.
Access to the 500762-RX-V2 web interface is possible via a web browser. The unit comes by default with DHCP enabled. Identify the IP address of the 500762-RX-V2 device you want to manage by using network utility software tools such as Bonjour, or similar. Set your PC to a different IP address in the same segment, and set the PC subnet mask and gateway address accordingly. Contact a network administrator if assistance is required on how to accomplish this. Enter the 500762-RX-V2 device IP address in your browser and press Enter. The first screen presented is the Login screen.

There are several screens to navigate in order to manage the 500762-RX-V2. The first screen shown after entering the device IP address in the browser is the login screen.

Login

To login to the 500762-RX-V2 web interface, type in the Username and Password, and then click on “Login”. The default Username and Password is “admin”.

Info Tab

Click on the “Info” tab to get information on the 500762-RX-V2, such as the output and input video resolution, and the URL addresses for the supported & configured communication protocols, including TS, HLS, FLV, RTSP, RTMP, and Multicast.

Decoder Tab

Click on the “Decoder” tab to (a) set the output video resolution via a pulldown tab (to Auto, or from 480/60 to 3840×2160), (b) set the URL addresses for the supported communication protocols, including TS, HLS, FLV, RTSP, RTMP, and Multicast, (c) enable or disable the Low Delay option via a pulldown tab, (d) enable or disable the Dip Switches via a pulldown tab. Click on the “Apply” button to accept changes, or on “Reset” to return to the previous settings.

Network Tab

Click on the Network tab to (a) enable or disable DHCP via a pulldown tab, (b) set the device Static IP Address, Subnet Mask, Gateway, DNS 1 and DNS 2, and (c) to get the unit MAC address. Click on the “Apply” button to accept changes, or “Reset” to return to the previous settings.

Settings Tab

Click on the “Settings” tab to (a) change the login password, by entering the old password, new password, and reconfirming the new password, and clicking on “Apply”, (b) upgrade the device firmware, by clicking on the “Choose File” button to search for and select the new firmware, and then clicking “Upload”, (c) reset the unit to factory defaults, by clicking on the “Reset” button, and (d) reboot the unit, by clicking on the “Reboot” button.

Log Out Tab

Click on the “Log Out” tab to log out of the device web interface.

Troubleshooting

The following table describes some of the symptoms, probable causes and possible solutions in regard to the installation of the HDMI over IP H.264/H.265 PoE Transmitter and Receiver:

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).