MuxLab 500531 USB-C 2×1 Presentation Switcher User Manual

May 15, 2024
MuxLab

MuxLab 500531 USB-C 2×1 Presentation Switcher

MuxLab-500531-USB-C-2x1-Presentation-Switcher-PRODUCT

Product Information

  • Specifications:
    • Video:
    • Video Input: 2 x USB Type-C
    • Input Resolution: Up to 4K@60Hz 4:4:4
    • Video Output: 1 x HDMI Type A Female
    • Output Resolution: Up to 4K@60Hz 4:4:4
    • HDCP: Support Version 2.2
    • USB: USB Version 3.2 gen2 cable recommended
    • HDR 10: Supported
    • CEC: Supported
    • HDP: Supported
    • Audio:
    • Audio Output: HDMI Audio Format
    • Audio Output Connector: 4K@60Hz 4:4:4
    • Control:
    • Control Connectors: (1) EDID, (1) RS232, (3) USB, (1) IR
    • General:
    • HDMI 2.0 Cable Length: 5m, 10m, 15m
    • Bandwidth: 18Gbps
    • Operating Temperature: 0°C to +55°C
    • Storage Temperature: -25°C to +70°C
    • Power Consumption: 112W Max
    • Power Supply: DC 24VDC 6.5A
    • Dimension: 228.0mm x 24.5mm x 135.0mm
    • Net Weight: 810g

Product Usage Instructions

  • Safety Precautions:
    • To ensure optimal performance, read all instructions carefully before use. Keep the manual for future reference.
  • Introduction:
    • The USB-C 2×1 Presentation Switcher is designed to provide seamless switching between two USB-C inputs and HDMI output.
  • Features:
    • Switcher with USB-C inputs supporting HDMI 2.0, 4K@60Hz 4:4:4, HDR 10, HDCP 2.2
    • Automatic 4K downscaling to 1080P
    • 1G network pass-through
    • Guest mode control via TCP/IP and RS232
    • USB-C charging up to 100W
    • Balanced analog audio output
    • Smart EDID capabilities
  • Package Contents:
    • 1 x USB-C 2×1 Presentation Switcher
    • 1 x Power adapter (100~240VAC 50/60Hz 24V-6.5A)
    • 2 x Mounting Ears with 4 Screws
    • 1 x 5-pin Terminal Block
    • 1 x RS232 Cable (3-pin terminal block to DB9)
    • 1 x IR emitter
    • 4 x Rubber feet
    • User Manual (download from MuxLab website)

FAQs

  • Q: How do I switch between USB-C inputs?
    • A: You can switch between USB-C inputs using the buttons on the Presentation Switcher Panel. The LED indicators will show the selected input.

Safety Precautions

  • To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.
  • Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.
  • Do not dismantle the housing or modify the module. It may result in electrical shock or burns.
  • Do not open or remove the housing of the device as you may be exposed to dangerous voltage or other hazards.
  • To prevent fire or shock hazards, do not expose the unit to rain, or moisture and do not install this product near water. Keep the product away from liquids.
  • Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing, unplug the module immediately.
  • Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
  • Using supplies or parts not meeting the product specifications may cause damage, deterioration or malfunction.
  • Refer all servicing to qualified service personnel.
  • Install the device in a place with adequate ventilation to avoid damage caused by overheating.
  • Unplug the power when left unused for a long period.
  • Information on disposal of devices: do not burn or mix with general household waste, please treat them as normal electrical waste.

Introduction

  • The MuxLab USB-C 2×1 Presentation Switcher offers seamless switching of USB-C inputs to a single HDMI output, providing versatility and enhanced connectivity for presentation environments.
  • It supports video resolution up to 4K@60Hz 4:4:4, delivering high-quality visuals for presentations and displays, as well as audio de-embedding on a balanced analog audio output, ensuring clear and synchronized audio playback.
  • The switcher features multiple methods of control, AUTO mode enables automatic switching to the first detected device source, and Manual control is available through front panel buttons.
  • RS232 commands are also supported, offering additional control flexibility.
  • The MuxLab USB-C 2×1 Presentation Switcher is designed to meet the demands of modern presentation setups, providing a user-friendly and feature-rich solution for enhanced connectivity and control.

Features

  • 18Gbps 2×1 switcher with USB-C inputs
  • Supports HDMI 2.0, 4K@60Hz 4:4:4, HDR 10, HDCP 2.2
  • Support automatic 4K downscaling to 1080P
  • Support 1G network pass-through.
  • Guest mode control via TCP/IP and RS232
  • Provides USB-C charging up to 100W
  • Balanced analog audio for output audio de-embedding
  • Smart EDID capabilities.

Package Contents

  • One (1) USB-C 2×1 Presentation Switcher One (1)
  • 100~240VAC 50/60Hz 24V-6.5A Power adapter
  • Two (2) Mounting Ears with 4 Screws
  • One (1) 5-pin Terminal Block
  • One (1) RS232 Cable (3-pin terminal block to DB9)
  • One (1) IR emitter
  • Four (4) Rubber feet
  • The user Manual can be downloaded from the MuxLab website.

Specifications

Video|
---|---
Video Input| 2 x USB Type-C
USB-C Input Resolution| Up to 4K@60Hz 4:4:4
Video Output| 1 x HDMI Type A Female
HDMI 2.0 Output Resolution| Up to 4K@60Hz 4:4:4
HDCP| Support Version 2.2
USB| USB Version 3.2 gen2 cable recommended
HDR 10| Supported
CEC| Supported
HDP| Supported
Audio|
Audio Output| 1 x AUDIO OUT (Stereo balanced L/R)
Audio Output Connector| 1 x 5-pin terminal block
HDMI Audio Format| LPCM 7.1 audio, Dolby Atmos®, Dolby® TrueHD, Dolby Digital® Plus, DTS: X™, and DTS-HD® Master Audio™ pass-through
Control|
Control| (1) EDID, (1) RS232, (3) USB, (1) IR
Control Connectors| (1) 4-pin DIP switch, (1) 3-pin terminal block, (1) Type-C USB 3.2 gen2, (2) Type-A USB 3.2 gen2, (1) 3.5mm interface
General|
HDMI 2.0 Cable Length| 4K@60Hz 4:4:4 ≤ 5m, 4K@60Hz 4:2:0 ≤ 10m, 1080P ≤ 15m
Bandwidth| 18Gbps
Operating Temperature| 0℃ ~ +55℃
Storage Temperature| -25℃ ~ +70℃
Power Consumption| 112W Max
Power Supply| DC 24VDC 6.5A
Dimension| 228.0mm x 24.5mm x 135.0mm
Net Weight| 810g
Warranty| 2 years
Order Information| 500531       USB-C 2×1 Presentation Switcher (UPC: 627699005316)

Operation Controls and Functions

Presentation Switcher Panel

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(1\)

No Name Function Description
1 Power LED The LED illuminates green when the device is power on.
2 Input: IN 1 The LED illuminates blue when the USB-C input 1 is selected in

AUTO mode, or

illuminates red when the USB-C input 1 is selected in manual mode.

 | Input: IN 2| The LED illuminates bule when the USB-C input 2 is selected in AUTO mode, or illuminates red when the USB-C input 2 is selected in manual mode.
 | SELECT AUTO/3s| Press button to switch the input source. Press and hold the button 3 seconds to switch the switching mode. Note that the factory default switching mode is AUTO.
3| Display| Press ON to turn on the display, OFF to turn off the display.
4| EDID/HDCP| 4-pin DIP switch for EDID/HDCP setting. refer to section 7.4 for the description.

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(2\)

No Name Function Description
1 INPUT Type-C USB with 100W charging capability to connect the USB-C

source. Note: The USB 3.2 gen2 cable is recommended to be used.
2| DEVICES| Two type-A USB and one type-C USB port to connect KVM devices (e.g. microphone and camera).
3| ETHERNET| 1000BaseT network port, used for network pass-through and supports Internet access.
4| OUTPUT| HDMI OUT: Type-A female HDMI output port to connect video display.

AUDIO OUT: 5-pin terminal block for balanced audio 2 Channel output.

5| IR OUT| Connect IR emitter, and support guest mode control.
6| Control| RS232: 3-pin terminal block to control the device via RS232. TCP/IP: Connect to a PC for GUI control.
7| DC 24V| DC barrel port for power adapter connection.

Button Control

Manual Switching

  • When the switcher is in the manual switching mode, press the SELECT AUTO/3s button repeatedly to cycle through the two video inputs, and the corresponding source LEDilluminates red immediately.

Automatic Switching

Press and hold the SELECT AUTO/3s button for at least three seconds to enable automatic switching. The current input source will not be changed, and its source LED will turn blue. When in the AUTO mode, the switcher will switch according to the following rules: Press and hold the SELECT AUTO/3s button for at least three seconds again can exit AUTOmode, but the input source will not be changed, and the corresponding source LED will turned.

  • New input: Once detecting a new input, the switcher will automatically select the new input. Pressing the SELECT AUTO/3s button also can forcibly change the input source.
  • Reboot: Once power is restored to the switcher, it will automatically reconnect the input before powering off.
  • Source removed: When an active source is removed, the switcher will switch to the other active input.

Display Control

  • Manual Control: Press the below DISPLAY buttons on the front panel to simultaneously send RS232 commands to control the display device.
  • ON: Display On.
  • OFF: Display Off.

The RS232 command can be set by sending commands, please refer to the 9.2.3 section for Third-party Device Control for more details.

EDID and HDCP Setting

The switch represents “0” when in the lower (OFF) position, and it represents “1” while putting the switch in the upper (ON) position.

EDID Setting

  • The Extended Display Identification Data (EDID) is used for the source device to match its video resolution with the connected display.
  • By default, the source device obtains its EDID from the first connected display.
  • Meanwhile, since the displays with different capabilities are connected to the switcher, pins 1~3 of the DIP switch on the front panel can be used to set theEDID to a built-in fixed value.

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(24\)

HDCP Setting

High-bandwidth Digital Content Protection (HDCP) is a copy-protection scheme to eliminate the possibility of capturing digital content from the source to the display. Pin4 of the DIP switch on the front panel can be used to set HDCP.

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(25\)

GUI Control

The USB-C 2×1 Presentation Switcher can be controlled via TCP/IP. The default IP settings are:

  • IP Address: 192.168.0.178
  • Subnet Mask: 255.255.255.0
  • Gateway: 192.168.0.1
  • Telnet port: 4001

Please type the IP Address of the control PC in the internet browser, and it will enter the below login webpage.

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(4\)

  • Username: admin
  • Password: admin

Please type the username and the password, and then click LOGIN.

Video and Audio

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(5\)

  • Source: select input1 or input2, turn on/off Auto switching mode.
  • Charging Option: Follow Source / Always input 1 / Always input
  • Display: ON/OFF (Note: Display command setting in the configuration page.)
  • Audio De-embedding: ON/OFF

Configuration

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(6\)

  • Power mode: Follow Host / Always on
  • Turn on/off the device from 1 to 3.MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1 \(7\)
  • Setting the RS232 command to send to display when pressing the front panel button.

IR

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(8\)

  • Label and Value: Adding the IR command page.
  • Select the commands and then press the button to perform different operations.

RS232

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(9\)

  • Baud Rate: Supports 9600, 19200, 38400, 57600, 115200
  • Command Ending: NULL, CR, LF or CR+LF can be chosen.
  • Command: Type the command in the box to control the third-party device which isconnected to the RS232 port of the 500531.

Network

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(10\)

  • Static IP or Dynamic Host Configuration Protocol (DHCP).
  • Modify the static IP Address, Subnet Mask, and Gateway.

Security

  • MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1 \(11\) Password: Modify the GUI login password
  • Choose the firmware upgrade file and click confirm to upgrade the firmware
  • Lock or unlock the front panel buttons
  • Factory Default the 500531

GUI Upgrade

  • Please visit http://192.168.0.178:100 for a GUI online upgrade.
  • Type the username and password (the same as the GUI log-in setting, the modified password will be available only after rebooting) to log in to the configuration interface.
  • After that, click administration in the source menu to get to Upload Firmware as shown below:

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(12\)

  • Select the update file and click the Apply button, and then it will start the upgrade process.

RS232 Control

  • Connect the RS232 port to the control device (e.g. PC) with the RS232 cable.
  • The switcher can becontrolled by sending RS232 commands.

RS232 Control Software

  • Installation: Copy the control software file to the control PC.
  • Uninstallation: Delete all the control software files in the corresponding file path.
  • Basic Setting: Connect the switcher with all input devices and output devices needed, then to connect it the PC which is installed with RS232 control software. Double-click the software icon to run this software. Here takes the software CommWatch.exe. as an example:

The main view is shown below:

  • MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1 \(13\) Please set the parameters of the COM number, baud rate, data bit, stop bit and parity bitcorrectly, and then you will be able to send the command in the command sending area.

RS232 Command

  • Communication protocol: RS232 Communication Protocol
  • Baud rate: 9600
  • Data bit: 8
  • Stop bit: 1
  • Parity bit: none

Note: All commands need to be ended with “”.

  1. Commands are not case-sensitive.
  2. The “0” in front of the effective value can be ignored.
  3. Spaces between instructions and variables can be ignored.

System Control

MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(14\)MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(15\)MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(16\)MuxLab-500531-USB-C-2x1-Presentation-Switcher-FIG-1
\(17\)

GUI Control

Third-party Device Control

Connect a third-party device (e.g. projector) to the RS232 port of the switcher, the third-party device can be controlled simultaneously by the below RS232 commands while pressing the front panel button (ON, OFF).
Note: The below commands don’t need an ending mark

Troubleshooting & Maintenance

Note: If your problem remains after the above troubleshooting steps, please contact technical support for further assistance.

Application Diagram

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