Tera Y04 Home EV Charger Level User Manual

HOME EV CHARGER LEVEL 2
USER MANUAL
(U Version:1.1)

SAFETY TIPS

IMPORTANT SAFETY INSTRUCTIONS
WARNING: This manual contains important instructions for AC charger series that shall be followed during installation, operation and maintenance of the unit.
a. Read ll the instructions before using this product;
b. This device should be supervised when used around children;
c. Do not put fingersinto the electric vehicle connector;
d. Do not use the product when the charging cable has been damaged or frayed;
e.Donot use this productif the enclosure or the EV connector s broken, cracked, open, or shows any otherindication of damage;
f. The whole nstallation should be operated by qualified professional electrician;
g Be carefull Any incorrect operation may cause life danger, injury or equipment damage. The manufacturer would refuse to accept any claim arising therefrom.
Please make sure this instruction manual is fully understood and the specified conditions are met before any operations of the EV charger;
h. Please do not operate under any circumstances that may cause electric leakage;
I. Changes or modifications to this unit not expressly approved by the part responsible for compliance could void the user’ s authority to operate the equipment;
j. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled rolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
SAVE THESE INSTRUCTIONS

IMPORTANT INFORMATION

2.1 Specified Use

• This type of product is a charger that can charge electric vehicles in indoor and outdoor areas (such as electric vehicles).
• When installing and connecting the charger, the relevant regulations of the local country or government shall be observed;
• The specified use of the equipment includes complying with the environmental conditions under any circumstances;
• During the storage or use of the equipment, itis necessary to store the charger andits supporting components in a dry and ventilated indoor place with a temperature of-22°F ~122°F and a daily average temperature of < 95°F within 24 hours; Monthly average relative humidity < 90% (77°F), no condensation on the surface;
• After the installation, the shell of the charger shall be kept sealed to avoid soaking in rain;
• The place of use shall be free of explosive media, the surrounding media shall not contain harmful gases and conductive media that corrode metals and damage insulation, and shall not befilled with steam or serious mold;
• The place of use should avoid direct sunlight. When installing outdoors, it is recommended toinstall sunshade facilities for the charger;
• When the charger is not in use, the charging gun shall be placed 19.69 inches ~ 59.06 inches away from the ground;
  • Equipment shall be developed, produced, inspected and filed according to relevant safety standards. Therefore, there will be no unnecessary property loss or personnel danger, if the instructions and safety standards are followed strictly;
  • The instructions contained in this manual must be strictly followed, otherwise potential safety hazards may occur or the built-in protection devices may fail. Although this manual describes the relevant safety tips, it s still necessary to pay attention to the safety regulations and accident prevention regulations in accordance with the corresponding application;
  • Due to technical or legal restrictions, it is impossible to supply all models/options to the region;
  • Forany specialrequirements, pls feel free to contact us.

2.2 About This Manual

• This manualis applicable to the following groups:
• Theend customer (charging user).
• The technical staff of debugging and service
  • The final explanation of this manual belongs to the company.

USE OF PRODUCTS

3.1 Product Appearance Size 3.2 Product Appearance Introduction

[AlSurface Cover [B]Display Screen
[C]Panel [D]Gun Holder
[ElIndicator [FICharging Gun
[G]Output Wire [H]Input Wire
[1]Bottom Shell [JIFixing Plate
[KIThe Anti-theft Screw [L]Junction Box Cover
[M]Emergency Stop Switch [N]Waterproof Joint

3.3 Floor Mounted Appearance Size

[AlPedestal
[B]Display Screen
[C]Charging Cable
[D]Charging Gun
[E]Input Wire
[F]Wire protector
[G]Column
[H]Expandable
Rubber Stopper

• When notin use for charging, please ensure to neatly roll up the charging cable and store it backin the designated cable slot.
• similarly, when the ev chargeris not in use, kindly coverorinsert the charging guninto the holder.

3.4 Product Performance Description

Product Specification

Output Power| 7kW| 9.6kW| 11kW
Operating Current| 32A| 40A| 48A
Operating Voltage| Ll /L2 /PE; 240 Vac(±15%)
Product Weight| 10kg / 221b
Operating Frequency| 60Hz±1Hz
Cable Length| 7.5m / 25ft
AC Input Plug| NEMA 14-50P
Connector Type| Type 1(SAE J1772)
Indicator| 3-color Indicator
User Interface| 4.3inches LCD Display Screen
Installation Method| Wallbox/Floor Mounted
Charging Method| Plug and Charge /APP Charging
Communication Method| Wifi & Bluetooth
Protection Characteristics
Over Voltage Protection| Input Voltage> 120 %, relay is off
Under Voltage Protection| Input Voltage<800/0, relay is off
Over Load Protection| Output Current>110%, relay disconnected, the power supply needed to be cut off and restored
Over Temperature Protection| When the temperature of the main board reached 185°F, the
power was reduced to 50%, and it was turned off after 194 F
Emergency Stop Protection| If the charging pile fails but does not stop automatically, the operator patoilie can press the emergency stop button to stop the charging he whole machine needs to be equipped with an emergency stop button)
Ground Protection| The ground wire is not detected or the ground wire is disconnected during charging. The relay is disconnected
Surge Protection| L-N3kV/LN-G3kV
Leakage Protection| CCI D20, leakage, the relay was off
Operating Temperature| -30°C-+50°C(-22°F-+122°F)
Storage Temperature| -35°C–+80°C (-31°F-+176°F)
Operating Humidity| 50/0-950/0R H
Operating Altitude| <2000m
Protection Degree| TYPE 3R
MTBF| 100,000H
Safety Standard| UL2594, UL2231-1/-2, UL1998,UL991,UL2251

3.5 LED Indicator Instruction

3.6 EquipmentParts List

OPERATION GUIDE

4.1 0peration Steps

1.Plug thechargerinto the socket
For power safety, add overcurrent protection device/circuit breaker at the product input.
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING
Improper connection of the equipmentgrounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
Tips: 1 Alloperations must be completed before inserting the gun;
2.Allbuttons willlock afterinserting the gun;
3.Noactionin 5S, automatic confirmation to exit the current interface.
3 Please openthe charging seat and ensure that there are no foreign objects present. 4 Holdthe charging gun and connect vehicle 5 If the green light flashs, the charging gun is correctly connected 6 chargingProcedure
7 After charging, unlock  andremove charging gun from the vehicle charging stand
8 Collectthe charging cleand placet in the cable storage 9 Plugthe gun in to the gun holoder

4.2 Steps forAdding APP Device
Download Method
For I0S: Search Smart Life in the Apple Store to download and install it.
For Android: Search Smart Life in the Google Store to download and install it.

Step 1:
Add Device Click “Add Device”. Step 2: Connectthe WIFI  when addinga device for the fist time, conect the device and mobile phone under the same WIFI. Step 3: Loading Wait until the device is loaded. Step 4: Loading Completed After loading,click “Addto enterthe charginginterface”.
Tips:
Only when the device is added for the first time, the device and mobile phone need to be connected under the same WIFI. After the device isloaded, you only need to turn on Bluetooth to connect the device again.
Both Bluetooth and Wi-Fi need to be turned on for the first connection.
4.2.1 APP Current Switch Step
Step 1: Setting Click on the “Setting” TAB. Step 2: Charging Current Charging current can be switch from 244, 32A,40Aand 48A. 4.2.2 Steps for APP Appointment Time

Step 1: Click charging mode. Step 2: Click delay charging. Step 3: Select delay charging time 1-12h and confirm. 4.2.3 Charging Instructions on APP
Instructions 1: Swipe Right To Charge Insert the charging plug into the charging port,

Instructions 2: Charging Record Users’charging history  can be viewed in the APP. Instructions 3: Charging Completed After charging, click to turn off the power.

INSTALLATION METHOD

5.1WallboxInstallation Method
5.1.1 The distance between the center of the wall drilling is shown in the figure, and the wall hole template is placed at a suitable height (the top surface of the wall hole template is at least 4.2 ft above the ground). The wall hole template shall be close to the wall, and Φ7 holes shall be drilled on the wall according to the positions marked on the wall hole template with animpact drill. As shown in Figure A- 1 (wall hole formwork) 5.1.2 After the wall hole corresponding to the wall is drilled, remove the wall hole formwork, and insert the corresponding holes of the fixing plate (Figure A-2) and L-shaped fixing strip (Figure A-3) into the expansion rubber plug and lock them with screws for fastening. Note that the concave surface of the fixed plate faces the installer, and the “UP” double arrow symbol in the concave surface of the fixed plate should be placed upward (as shown in Figure A-2) 5.1.3Passthe cable through the waterproof connector, and lock it to the terminal according tothe symbols on the junction boxin orderto ensure that the connection among the tension disc, the cable and the waterproof connector is completely fastened. As shown in Figure A-4 (power cables).
Attention: a. Please select the appropriate terminal crimper for crimping.
b. Please equip with a wire of not less than 10awg (U007K)/9awg(U09KS), 194°F or 221°F copper wire.
c.Torquevalu5.1.4 After locking the fixed plate and L-shaped fixing strip with selftapping screws, hang the charger connected with the line onto the fixed plate and L-shaped fixing strip, lock the charger and the fixing strip from the side of the charger with flat head anti-the ft screw & 4, and finally lock the charger and L-shaped fixing strip from the bottom of the charger with pan head anti-theft screw Φ 4. As shown in Figure A-5 (wall mounted general assembly drawing) [A] Charger
[B] Self-tapping screwd Φ5
[C]Fixing Cover
[D]wall
[E]WallHole
[F] Charging Gun
[G] input Wire
[H] Output Wire
[I]Flat head anti-theft screwd Φ4
[J]L-shaped fixing strip
[K] Expandable Rubber Stopper Φ8
[L]Pan head anti-theft screw Φ4

5.2Floor Mounted Installation Method
5.2.1. Floor Mounted general assembly drawing

[A]Charger
[C]Cross pan head screwM507″‘
[E]L-shaped fixing strip
[G]Pan head anti-theft screwo4
[I] Wire protector
[K]Column
[M]Cement foundation| [B]Charging Gun
[D]Flat head anti-theft screwo4
[F]Output Wire
[H]Fixing plate
[J]Input Wire
[L]Expansion boltM8100mm
---|---

5.2.2 Lay the column flat on the ground, pass the cable through the guard coil of the column suchastheinlet, and then lead out from the outlet of the column, as shown in Figure A-7:5.2.3. The power supply in the cement foundation has been embedded in the cable at oneend of the outlet, and the column is erected at a suitable position on the cement foundation . Mark the cement foundation through the four bolt holesin the column flange plate, drill holes with a diameter of 0.47″ with a hole depth of 0.5 with an impact drill, and then drive four M8 expansion bolts into the holes with a diameter of 12 mm respectively to erect the column and the foundation. The M8 expansion bolts pass through the column flange plate holes, Screw in M8 nuts to fasten the column;
5.2.4 Lock the fixed plate into the column tray with four cross pan head screws Φ5;
5.2.5 Connect the cable at the column inlet to the junction box of the charger, as shown in Figure A-4.
5.2.6 Hang the charger directly onto the fixed plate, and lock the charger and the fixed plate from the side of the charger withthe flat head screw Φ4.
5.3 Specification of Switch Socket
For the sake of power safety, it’s recommended to add an overcurrent protection device ora circuit breaker at the product’s input.

GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
Improper connection of the equipment grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whetherthe productis properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
5.4 Installation Environment Requirements
5.4.1 The installation position of the charger shall not be close to dangerous locations orareassuch as water, oil and gas pipelines.
5.4.2 The installation position shall be convenient for charging, the wiring length shall be shortened to reduce the energy consumption of cable resistance when laying lines.
5.4.3The wall hanging parts and fixed walls shall be fixed with screws. Theinstallation wall shall be able to bear the gravity of the charger and its accessories, and shall not tilt afterinstallation. The wallshould not be too close tothe internal line.
5.4.4 The protection degree for indoor installation shall be at least TYPE 3R, and that for outdoor installation shall be at least TYPE 3R. It is recommended that the charger be installed in an environment with sunshade or umbrella; The lighting and passage attheinstallation site of the charger must be safe and smooth.
5.4.5 A certain operating space shall be reserved for the installation of charger to facilitate the overhaul and maintenance of engineering personnel.
5.4.6 Itis recommended that the customer install a circuit breaker at the front end of the charger. The mini circuit breaker should meet localregulations.
5.5 Power Supply Requirements
The power supply mode of the AC charger is AC single-phase power supply, and the input electrical requirements are:
5.5.1AC Operating Voltage: Referto page6.
5.5.2AC Operating Frequency: Refer to page 6.
5.5.3 The capacity of the power supply system shall be greater than the maximum operating power of the product.
5.5.4 Power cord must not touch the ground, wiring such as A-8 as shown.

TROUBLESHOOTING

6.1 Troubleshooting Table

damaged in any way and properly connected and that the power supply is working properly.
● If you cannot resolve the problem, please contact aservice partner.
Unable tostart
charging| ● Check the vehicle connector to make sure there isno foreign matter inside the gun, the cable is not damaged, and the vehicle connector and socket arein good contact.
● Check the unlock buttonto make sureitis locked and that thevehicleis set up properly.
Incomplete charge orovertime charge| ● Hightemperatures can cause current derating or interrupt charging.
● Overvoltage or undervoltage may causeinterruption of charging.
● Poor grounding leads toincomplete product protection charging.
The screen displays “CP Fault”| ● Please restart the device to charge.
● Ifyou cannot solve the problem, please contact the service partner.
The phone cannot find the device| ● The frequency band of the phone and the device do not match (must be connected via the same 2.4 GHz WIFI).
● If the device isalready tied to another phone. New phones cannot be added. If necessary. Restore factory settings: Repeat the emergency stop button off/on 3 times within 12 seconds.
The screen displays “Overvoltage fault”| ● Indicates that the charger input voltageis higher than the limitvalue 288Vac(max).
● Contact an electrician to confirm whether the supply voltageisnormal.
● If you cannot solve the problem, please contact the service partner.
The screendisplays “Low voltage fault”| ● Indicates that the charger input voltage is below the limit 192Vac(min).
● Contactan electrician to confirm that the supply voltageis normal.lease check whether the power supply load capacityis sufficient.
● 1 you cannot solve the problem, please contact the service partner.
Thescreendisplays “Ground fault”| ● Check whetherthe ground status of the power supply socketisvalid.
The screen displays “Overcurrent fault”| ● Please make sure that the vehicle charging currentis within the rated range.
● If youcannot solve the problem, please contact the service partner.
The screen displays “Over Temperature fault”| ● Stop charging and leave it for 30 minutes before starting charging again.
● If you cannot solve the problem, please contact the service partner.
Show “not plugged in”notcharging?| ● Avoid fast and frequent plugging and unplugging.
● May beit’s the vehicle’s problem, please contact the official after-sales.

(*) Possible fault causes (fault status LED lights up):
In principle, the fault must be cleared by pulling out the charging gun. The following reasons may lead to failure: Ground fault, electric leakage, charger pile ID notset.

MAINTENANCE

7.1 Maintenance

• The following routine maintenance items are only for reference, please refer to relevant standards and operation instructions for operation;
• Sunshade and rainproof measures shall be taken for the charging pile, and it is recommended toinstall a canopy outdoors;
• Regularly check whether the bolts of the charging pile are fastened, whether the connecting wireis loose, and whether the connectionis not firm, and check whether thereis short circuit;
• Pay attention to lightning protection and ensure effective shielding and reliable grounding of  the charging pile;
• When using, try to control the output voltage and current of the charging pile within the nominal range, so as to ensure that the charging pile can work with the maximum efficiency;
• When the charging pile is out of service, the charging output shall be stopped first, then the power plug shall be pulled out and the power shall be cut off, then the cable shallbe wound, and the charging pile shall be put back to its original position after the temperature of the charging pile drops to normal temperature;
• The electrical schematic diagram of the charging pileis shown inthe figure below.

7.2 Important Matters

• To ensure that you can enjoy the warranty service, please ensure that the tear-proof label onyour charging pileisintact;

A Notice
a. The charger must be grounded through the grounding conductor of the permanent wiring system or equipment;
b Please avoid installing in the direct sunlight or exposure environment, and try to use the charger inacool and ventilated place;
c. Do not install and use the charger near flammable, explosive, combustible and chemical substances or steam;
d. Beforeinstalling or cleaning the Charger, the power supply must be cut offto ensure that there is nopowerinput. Do not touch the heat source, dirt or water source on the contact surface;
e Please use the charger within the specified working parameters;
f. Only connect electric vehicles. Do not connect other loads (electric tools, etc.). Do not use the charger for other purposes than charging or other vehicles that do not support the AC charger standard of the country where the product is located;
g The charger must be checked regularly. If itis found to be defective, cracked, worn, damaged or otherwise damaged and inoperable, the charger shall be stopped immediately and the aftersales service telephone shall be called;
h. Do not attempt to open, disassemble, modify or transform the charger without a professional electrician. The chargeris not a device that can be maintained by users. Do not remove safety symbols, warning prompts, nameplates, signs or pipeline marks;
l. If you or your car are exposed to rainstorm, lightning, heavy snow or other severe weather conditions, do not use the charger to prevent any parts from being damaged;
j. Please handle with care when transporting the charger. Do not subject it to strong external forceimpact, and do not drag, twist or step on the charging pile and cable to prevent damage to any parts. At any time, please avoid and prevent the charger from being damaged by moisture, liquid and other foreign matters. If there is water, damage or corrosion, please do not useit. Do not touch or charge the cable and charging gun head with wires, tools or other sharp hard objects;
k. Ifyour EV is covered with a car cover or a car coat, please remove it before charging the car;
i. Users may affect or impair the function of the charger during usage if he/she wears any medical orimplantable electronic device, such as cardiac defibrillators, pacemakers, etc;
m. During transportation, there should be no severe vibration, impact, exposure to sunlight, rain, or dumping of the charging pile.

FCC Statements
This device complies with part 15 of the FCC Rules. Operation s subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits fora Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment n a residential area islikely to cause harmful interference in which case the user will be required to correct the interference athisown expense.

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