Tera Z2 Home EV Wall Charger User Manual

Tera Z2 Home EV Wall Charger

EV Charger

Symbol Meaning

• “Non-recyclable” Label: Found on the product, instruction manual, or packaging, this label indicates that electrical and electronic equipment, along with their accessories, must be – disposed of separately from regular household waste. When discarded, treat these items as industrial waste to prevent potential accidents.
• Warning Sign: & This symbol highlights potential hazards. Exercise caution to avoid personal injury that may result from improper procedures or incorrect operation. Actions associated with the “warning” sign should only be undertaken when the specified conditions are fully understood and met.

The company is dedicated to the ongoing improvement and updating of its products. Both hardware and software may be subject to upgrades, and the information provided is subject to change without prior notice.

Product Overview

Appearance of AC EV Charger

Product Overview

This product is an AC charging station primarily designed for electric vehicle charging. The charging station consists of the main body, a wall-mounting backplate, and other components. The product adheres to industrial design principles, making it easy to install and use.

• Exterior: Sleek and lightweight, with a variety of color options to suit different application scenarios.
• Protection: Boasting an IP55 protection level (waterproof and dustproof), the charging station can withstand exposure to wind, rain, and sun.
• Operation: The charger head features a one-button cover opening design, ensuring simple and convenient plug-and-play operation.
• Safety: Enhanced safety measures include multiple protections and high-quality fireproof, waterproof, and dustproof materials.
• Compatibility: With its compact size and powerful performance, the charging station is compatible with 99% of new energy vehicles.
• Quality: The charging station uses pure, oxidation-resistant copper wiring that meets inspection standards and provides flame-retardant impact resistance.

Dimensions

• Size: 10.4 6. 7 3.1 inch
• Measurement Unit: inch

Product Parameter

Charging Device

| Rated Current| 32A| 48A
---|---|---|---
User Interface| Indicator light
Cable routing| Bottom inlet wiring, Bottom outlet wiring
Dimension| 10.4 6.7 3.1 inch
Input voltage| Level 1: 100-120V; Level 2: 200-240V
Input frequency| 50/60Hz
Output voltage| Level 1: 100-120V; Level 2: 200-240V
Charging Wire length| ****

15/20 /25/30FT

Protection Design

| Over-current protection value| ****

110%

Over-voltage protection value| ****

270VacforLevel2; 140VacforLevel 1

Under-voltage protection value| ****

190VacforLevel2; 90VacforLevel 1

Over-temperature protection value| 176 oF
Electric leakage protection value| ****

30mAAC+6mA DC

Environm ental indicators

| Work temperature| -86 °F- 122 °F
---|---|---
Work humidity| -5%-95% non-condensation
Work altitude| <2000m
Protection Level| IP55
Cooling Model| Natural cooling
MTBF| 50,000 hours

Installation

1. Fix the screws and mounting plate to the wall.
2. Place the charging station onto the mounting plate attached to the wall.
3. Assemble the anti-theft screw on the side.

Here are the usage steps:

1. Ensure that the charging box is connected to a power source.
2. Connect the electric vehicle to the charging box using the EV charging cable.
3. The vehicle will charge normally.
4. Unplug the device and wrap the cable around the hook.

Note:

• Once the vehicle is fully charged, the device will automatically stop charging.
• Please read the instructions thoroughly before using the device.

Follow these steps to wire the power for Level 1 charging

• If a power distribution box is being used, make sure to connect the L (Line), N (Neutral), and PE (Protective Earth) ends of the input cable of the plug to the corresponding L, N, and PE ends of the circuit breaker respectively.

Follow these steps to wire the power for Level 2 charging

• If a power distribution box is being used, make sure to connect the L1, L2 (Line 1 and Line 2), and PE (Protective Earth) ends of the input cable of the plug to the corresponding L1, L2, and PE ends of the circuit breaker respectively.

Warning And Cautions

• For use only in an environment with an RCD residual current protector.
• Do not use the device if the charging cable is damaged.
• For electric vehicle charging purposes only.
• The product must be properly grounded when in use.
• It is strictly prohibited to step on, pull, bend, or knot the charging cable.
• Do not insert your finger into the charging plug.
• Do not attempt to connect the circuit yourself without the guidance of a professional.
• Do not use when the inside of the charging plug is wet.
• Do not attempt self-installation without first reading the installation instructions.
• Do not use for any purposes other than electric car charging.

SPECIAL ATTENTION: Under no circumstances should you attempt to disassemble the device yourself. This may cause damage to the internal precision parts.

Fault Indicator Prompt

Remark:

• The device flashes a certain number of times at 200ms intervals to indicate an error, and then repeats this sequence in a continuous loop with 1 s intervals.

WHAT’S IN THE BOX

• Charging Station x 1
• Charging Plug x 1
• Mounting Template x 1
• Wall Plugx4
• Long Screw x 4
• Short Screw x 2
• User Manual x 1

Troubleshooting

Excessive Leakage Current

| ****

Excessive Leakage Current

| 1. Please disconnect the leakage or over-current protection switch on the distribution box immediately.
2. Please check whether the AC charger output line is damaged or has low impedance to the ground or a short circuit.
3. Please inspect the inlet socket of the vehicle to ensure it is in good condition.
4. Once the above issues have been addressed, please attempt to power on the system again. If the problem persists, please do not hesitate to contact us for further assistance.

AC

Over-current

| ****

High Input Current

| 1. Please immediately disconnect the leakage/over current protection switch from the distribution box.
2. Please check if there is a low impedance or a short circuit between the two output lines of the AC charger.
3. After troubleshooting the issues mentioned above, please attempt to power the system on again. If the problem persists, please contact us for further assistance.

Ground Fault

| ****

Ground fault circuit

interruption

| 1. Please immediately disconnect the leakage/over current protection switch from the distribution box.
---|---|---
2. Please check whether the input/output line of the AV charger is properly grounded or not.
3. After troubleshooting the issues mentioned above, please attempt to power on the system again. If the problem persists, please contact us for further assistance.

AC Under­ voltage

| ****

Low Input Voltage

| 1. If the voltage drops below 190Vac for level 2 or 90Vac for level 1 for a brief period of time, the charger will go into standby mode and check the power network to restore itself to the normal voltage range. Once the voltage is within  normal range, the charger will automatically resume charging.

2. If the voltage in your area/community remains consistently low (below 190Vac for level 2 or 90Vac for level 1) for an extended period of time, please wait to use the charger until the voltage recovers back to the normal range.

AC Over­ voltage

| ****

High Input Voltage

| 1. If the voltage surpasses 270Vac for level 2 or 140Vac for level 1 for a short duration, the charger will enter standby mode and conduct a power network check

to restore itself to the normal voltage range. Once the voltage is within normal range, the charger will automatically resume charging.

---|---|---
2. If the voltage in the local area or community remains over 270Vac for

level 2 or 140Vac for level 1 for a prolonged period, the user should refrain from using the charger until the voltage returns to the normal range.

Relay Failure

| ****

Relay Failure or Adhesion

| 1. Try restarting the charger and allow it to run its internal self- diagnostic and repair routines.
2. If the problem persists even after restarting the charger, please do not hesitate to contact us for further assistance.

CP/CC

Error

| ****

Charger CP/CC

Connection Error

| 1. Please check whether the charging plug is securely and firmly connected to the vehicle’s inlet socket.
2. If the problem persists, please do not hesitate to contact us for further assistance .

FREQUENTLY ASKED QUESTIONS

What is the Tera Z2 Home EV Wall Charger?

The Tera Z2 Home EV Wall Charger is an electric vehicle (EV) charging station designed for residential use, allowing you to charge your EV at home.

How does the Tera Z2 Wall Charger work?

The Tera Z2 Wall Charger works by connecting it to your home's electrical supply and plugging your EV into the charger. It delivers electricity to charge your vehicle's battery.

Is the Tera Z2 Wall Charger compatible with all EV models?

The compatibility of the Tera Z2 Wall Charger may vary. Check the product specifications and ensure it is compatible with your EV make and model.

What is the charging power or speed of the Tera Z2 Charger?

The charging power and speed of the Tera Z2 Charger can vary. Check the product details for information on charging speed in miles per hour or kilowatts.

Is professional installation required?

Professional installation is often recommended to ensure the safe and proper setup of the Tera Z2 Wall Charger. It may also be required for warranty validity.

What safety features does the Tera Z2 Wall Charger have?

Tera Z2 Wall Charger typically includes safety features such as overcurrent protection, ground fault protection, and temperature monitoring for safe charging.

Can I monitor and control the charging remotely?

Some EV chargers, including the Tera Z2, offer remote monitoring and control via a mobile app, allowing you to check the charging status and control it from your phone.

Is there a warranty for the Tera Z2 Wall Charger?

The warranty typically range from 1 year to 2 years.

What is the cable length included with the charger?

The cable length included with the Tera Z2 Charger can vary. Check the product specifications to determine the length that comes with your unit.

Can I set charging schedules?

Some EV chargers allow you to set charging schedules to take advantage of off- peak electricity rates or to ensure a full charge by a specific time.

Is the Tera Z2 Wall Charger compatible with smart home systems?

The compatibility with smart home systems may vary. Check if the Tera Z2 Charger can be integrated into your smart home ecosystem.

Does it have a weatherproof and durable design for outdoor installation?

Some EV chargers, like the Tera Z2, are designed for outdoor use and have weatherproof and durable features to withstand the elements.

What is the required electrical supply for installation?

The Tera Z2 Charger typically requires a specific electrical supply. Consult an electrician or the product manual for the required voltage and amperage.

Can I install multiple Tera Z2 Chargers in the same location?

It may be possible to install multiple Tera Z2 Chargers in the same location, but consider your electrical capacity and consult a professional for advice.

Is the Tera Z2 Wall Charger energy-efficient?

Many EV chargers are designed to be energy-efficient, but the level of efficiency can vary. Check product specifications for energy efficiency details.

What accessories are included with the Tera Z2 Charger?

The accessories included with the Tera Z2 Charger can vary. Review the product details to see which accessories are provided with the charger.

VIDEO – PRODUCT OVERVIEW

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