Tera Q8 Home EV Wall Charger User Manual

Tera Q8 Home EV Wall Charger

EV Charger

Symbol Meaning

• “Non-recyclable” Label:
  Found on the product, instruction manual, or packaging, this label indicates that electrical and electronic equipment, along with their accessories, must be disposed of separately from regular household waste. When discarded, treat these items as industrial waste to prevent potential accidents.

• Warning Sign:
  & This symbol highlights potential hazards. Exercise caution to avoid personal injury that may result from improper procedures or incorrect operation. Actions associated with the “warning” sign should only be undertaken when the specified conditions are fully understood and met.

The company is dedicated to the ongoing improvement and updating of its products. Both hardware and software may be subject to upgrades, and the information provided is subject to change without prior notice.

Product Overview

Appearance of AC EV Charger

Product Overview

This product is an AC charging station primarily designed for electric vehicle charging. The charging station consists of the main body, a wall-mounting backplate, and other components.

The product adheres to industrial design principles, making it easy to install and use.

• Exterior: Sleek and lightweight, with a variety of color options to suit different application scenarios.
• Protection: Boasting an IP55 protection level {waterproof and dustproof), the charging station can withstand exposure to wind, rain, and sun.
• Operation: The charger head features a one-button cover opening design, ensuring simple and convenient plug-and-play operation.
• Safety: Enhanced safety measures include multiple protections and high-quality fireproof, waterproof, and dustproof materials.
• Compatibility: With its compact size and powerful performance, the charging station is compatible with 99% of new energy vehicles.
• Quality: The charging station uses pure, oxidation-resistant copper wiring that meets inspection standards and provides flame-retardant impact resistance.

Dimensions

• Size: 11.4 7 3.7 inch
• Measurement Unit: inch

Product Parameter

Charging Device

| Rated Current| 32A             I40A| 48A
---|---|---|---
User Interface| Display screen, Indicator light
Cable routing| Bottom inlet wiring, Bottom outlet wiring
Dimension| Size: 11.4 7 3.7 inch
Input voltage| Level 1: 100-120V; Level 2: 200-240V
Input frequency| 50/60Hz
Output voltage| Level 1: 100-120V; Level 2: 200-240V
Charging Wire length| ****

15/20/25/30FT

Protection Design

| Over-current protection value| 110%
Over-voltage protection value| 270VacforLevel2; 140VacforLevel 1
Under-voltage protection value| 190VacforLevel2; 90VacforLevel 1
Over-temperature protection value| 176oF
Electric leakage protection value| ****

30mAAC+6mA DC

Environm ental indicators

| Work temperature| -86°F-122°F
---|---|---
Work humidity| -5%-95% non-condensation
Work altitude| <2000m
Protection Level| IP55
Cooling Model| Natural cooling
MTBF| 50,000 hours

Installation

1. Fix the u screws and mounting plate to the wall.
2. Place the charging station onto the mounting plate attached to the wall.
3. Assemble the anti-theft screw on the side.

Here are the usage steps:

1. Ensure that the charging box is connected to a power source.
2. Connect the electric vehicle to the charging box using the EV charging cable.
3. The vehicle will charge normally.
4. Unplug the device and wrap the cable around the hook.

Note:

1. Once the vehicle is fully charged, the device will automatically stop charging.
2. Please read the instructions thoroughly before using the device.

Follow these steps to wire the power for Level 1 charging

• If a power distribution box is being used, make sure to connect the L (Line), N (Neutral), and PE (Protective Earth) ends of the input cable of the plug to the corresponding L, N, and PE ends of the circuit breaker respectively.

Follow these steps to wire the power for Level 2 charging

• If a power distribution box is being used, make sure to connect the L 1, L2 (Line 1 and Line 2), and PE (Protective Earth) ends of the input cable of the plug to the corresponding L 1, L2, and PE ends of the circuit breaker respectively.

Display Screen Description

Warning And Cautions

• Do not use the device when the charging cable is damaged.
• For electric vehicle charging only.
• The product must be properly grounded when used.
• It is strictly prohibited to step on the charging cable, pull the cable, bend the cable, or knot the cable.
• Do not put your finger into the charging plug.
• Do not connect the circuit by yourself without the guidance of a professional.
• Do not use it when the inside of the charging plug is wet.
• Do not install by yourself before reading the installation instructions.
• Do not use it for any purpose other than electric car charging.
• SPECIAL ATTENTION: Do not attempt to disassemble the device by yourself under any circumstances. Doing so may cause damage to the internal precision parts.

Fault Indicator Prompt

Remark: The device flashes a certain number of times at 200ms intervals to indicate an error, and then repeats this sequence in a continuous loop with 1 s intervals.

Troubleshooting

Excessive Leakage Current

| ****

Excessive Leakage Current

| 1. Please disconnect the leakage or over-current protection switch on the distribution box immediately.
2. Please check whether the AC charger output line is damaged or has low impedance to the ground or a short circuit.
3. Please inspect the inlet socket of the vehicle to ensure it is in good condition.
4. Once the above issues have been addressed, please attempt to power on the system again. If the problem persists, please do not hesitate to contact us for further assistance.

AC

Over-current

| ****

High Input Current

| 1. Please immediately disconnect the leakage/over-current protection switch from the distribution box.
2. Please check if there is a low impedance or a short circuit between the two output lines of the AC charger.
3. After troubleshooting the issues mentioned above, please attempt to power the system on again. If the problem persists, please contact us for further assistance.

Ground Fault

| ****

Ground fault circuit

interruption

| 1. Please immediately disconnect the leakage/over-current protection switch from the distribution box.
---|---|---
2. Please check whether the input/output line of the AV charger is properly grounded or not.
3. After troubleshooting the issues mentioned above, please attempt to power on the system again. If the problem persists, please contact us for further assistance.

AC Under­ voltage

| ****

Low Input Voltage

| 1. If the voltage drops below 190Vac for level 2 or 90Vac for level 1 for a brief period of time, the charger will go into standby mode and check the power network to restore itself to the normal voltage range. Once the voltage is within normal range, the charger will automatically resume charging.
2. If the voltage in your area/community remains consistently low (below 190Vac for level 2 or 90Vac for level 1) for an extended period of time, please wait to use the charger until the voltage recovers back to the normal range.

AC Over­ voltage

| ****

High Input Voltage

| 1. If the voltage surpasses 270Vac for level 2 or 140Vac for level 1 for a short duration, the charger will enter standby mode and conduct a power network check

to restore itself to the normal voltage range. Once the voltage is within normal range, the charger will automatically resume charging.

---|---|---
2. If the voltage in the local area or community remains over 270Vac for

level 2 or 140Vac for level 1 for a prolonged period, the user should refrain from using the charger until the voltage returns to the normal range.

Relay Failure

| ****

Relay Failure or Adhesion

| 1. Try restarting the charger and allow it to run its internal self- diagnostic and repair routines.
2. If the problem persists even after restarting the charger, please do not hesitate to contact us for further assistance.

CP/CC

Error

| ****

Charger CP/CC

Connection Error

| 1. Please check whether the charging plug is securely and firmly connected to the vehicle’s inlet socket.
2. If the problem persists, please do not hesitate to contact us for further assistance.

WHAT’S IN THE BOX

• Charging Station x 1
• Charging Plug x 1
• Mounting Template x 1
• Wall Plugx4
• Long Screw x 4
• Short Screw x 2
• User Manual x 1

FREQUENTLY ASKED QUESTIONS

What is the Tera Q8 Home EV Wall Charger?

The Tera Q8 Home EV Wall Charger is a residential electric vehicle (EV) charging solution designed to charge EVs at home.

How does the Tera Q8 Home EV Wall Charger work?

The Tera Q8 charger works by connecting it to your home's electrical supply and plugging it into your EV. It delivers electric power to charge your vehicle's battery.

Is the Tera Q8 charger compatible with all EVs?

The Tera Q8 charger is compatible with most EVs and plug-in hybrid vehicles, but it's essential to check the compatibility with your specific EV model.

What power output does the Tera Q8 charger provide?

The Tera Q8 charger typically provides power output options, including 3.7 kW, 7 kW, and 22 kW, depending on the model. You can choose the one that suits your needs.

Can I install the Tera Q8 charger myself?

The installation of the Tera Q8 charger should be done by a certified electrician or a professional installer to ensure safety and compliance with local regulations.

Is the Tera Q8 charger suitable for outdoor use?

Some models of the Tera Q8 charger are designed for outdoor use and come with weatherproof features, but it's important to verify the model's specifications.

Does the Tera Q8 charger have any smart features?

Many Tera Q8 charger models are equipped with smart features like Wi-Fi connectivity, smartphone app control, and scheduling for convenient charging management.

Is the Tera Q8 charger compatible with home energy management systems?

Some Tera Q8 charger models can integrate with home energy management systems, allowing you to optimize charging based on your home's energy usage.

What is the warranty for the Tera Q8 Home EV Wall Charger?

The warrantie typically range from 1 year to 2 years.

Can I use the Tera Q8 charger with solar panels?

Yes, some Tera Q8 charger models can be integrated with solar panel systems to charge your EV with clean, renewable energy.

Is the Tera Q8 charger UL or CE certified?

Many Tera Q8 charger models are UL or CE certified, ensuring they meet safety and quality standards. Check the specific model's certification for details.

Does the Tera Q8 charger come with a cable, or do I need to purchase one separately?

The Tera Q8 charger typically comes with a charging cable, but it's important to confirm the cable length and type that comes with your specific model.

Can the Tera Q8 charger be used with three-phase electrical systems?

Yes, some Tera Q8 charger models are compatible with three-phase electrical systems, providing faster charging for certain EVs.

What safety features does the Tera Q8 charger have?

The Tera Q8 charger often includes safety features such as overcurrent protection, ground fault detection, and surge protection to ensure safe charging.

Is the Tera Q8 charger eligible for government incentives or rebates?

The eligibility for government incentives or rebates can vary by location and charger model. Check with your local authorities for available programs.

Can the Tera Q8 charger be used with electric motorcycles or other electric vehicles?

Yes, the Tera Q8 charger can be used with various electric vehicles, including electric motorcycles, as long as they are compatible with the charger's plug type and power output.

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