Shark S3455K Professional SLIM STEAM POCKET MOP User Manual

Shark S3455K Professional SLIM STEAM POCKET MOP User Manual

OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® STEAM MOP, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING YOUR SHARK® STEAM MOP.

DANGER OF SCALDING.

Please use caution when using the steam mop. The steam emitted from the steam mop is very hot.

POLARIZED PLUG:
This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. Use the system only for its intended use.
2. DO NOT use for space heating purposes.
3. DO NOT use outdoors.
4. DO NOT leave the appliance unattended when plugged in. Always unplug the power cord from the electrical outlet when not in use and before servicing.
5. DO NOT allow the appliance to be used by children. Close attention is necessary when used by or near children, pets or plants.
6. Use only as described in this manual.
7. Use only manufacturer’s recommended accessories.
8. DO NOT use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water. Return the appliance to EURO-PRO Operating LLC for examination and repair. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.
9. To protect against a risk of electric shock, DO NOT immerse the steam mop into water or any other liquids.
10. DO NOT handle plug or steam mop with wet hands or operate appliance without shoes.
11. DO NOT pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

12. DO NOT unplug by pulling on power cord. To unplug, grasp the plug not the power cord. Do not use extension cords or outlets with inadequate current carrying capacity.
13. DO NOT put any objects into openings. Do not use with any opening that is blocked.
14. DO NOT put hands or feet under the steam mop. Unit gets very hot.
15. In mop mode use ONLY on flat, horizontal surfaces. Do not use on walls, counters or windows.
16. DO NOT use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam sensitive materials.
17. DO NOT add cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use. If you live in a hard water area, we recommend using distilled water in your steam mop.
18. When in use, NEVER turn the appliance over or on its side. NEVER DIRECT STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.
19. NEVER LEAVE THE STEAM MOP IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN THE CLEANING POCKET IS ATTACHED AS THIS WILL DAMAGE YOUR FLOORS.
20. Carefully remove the cleaning pocket immediately after you have unplugged and allowed the steam mop to cool.

21. When cleaning the steam mop, unplug the power cord from the electrical outlet and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the unit.
22. Extreme caution should be exercised when using this appliance to clean stairs.
23. Never use steam mop without the cleaning pocket attached.
24. Keep your work area well lit.
25. Store steam mop indoors in a cool, dry place.
26. To avoid circuit overload, do not operate another appliance on the same socket
(circuit) as the steam cleaner.
27. If an extension cord is absolutely necessary, an extension cord rated a minimum
of 15 ampere, 14 gage cord should be used. Cords rated for less amperage may overheat. Care should be taken to arrange cord so that it cannot be pulled or tripped over.
28. Always unplug and allow the steam mop to cool before removing or changing mop heads.

WARNING: Your steam mop is designed to clean hard floor surfaces that will withstand high heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.

“SAVE THESE INSTRUCTIONS”

Thank you for purchasing the Shark® Professional Slim Steam Pocket® Mop.
This Owner’s Guide is designed to help you get a complete understanding of your new steam mop. Please read it carefully and keep for future reference.
For a list of what is included with this model, refer to inside flap of box.

If you should have a question about your Shark® Professional Slim Steam Pocket® Mop, please call the Shark® Customer service line at 1-800-798-7398.

REGISTER YOUR PURCHASE:
www.sharkclean.com
1-800-798-7398

RECORD THIS INFORMATION:
Model Number: ____
Date of Purchase (Keep receipt): ____

TECHNICAL SPECIFICATIONS:
Voltage: 120 V., 60 Hz
Watts: 1550W
Water Capacity: 350ml (11.8 oz.)

RECOMMENDED SCHEDULE FOR REPLACING CLEANING POCKETS:
Washable Pockets: Every 3 months

FOR BEST CLEANING PERFORMANCE
See Steam Pocket® care instructions on page 9 for more detail.

Euro-Pro, Shark, Steam Energized and Steam Pocket are trademarks of Euro-Pro Operating LLC. All other brand names may be trademarks of their respective owners.

Thank you for purchasing the Shark® Professional SLIM Steam Pocket® Mop.

Getting Started

When assembling your steam mop there may be a little water in or around the water tank. This is because we test all our steam mops 100% before you buy them, so you get a quality Shark® Professional SLIM Steam Pocket® Mop.

a. Steam Mop Body
b. Mop Handle
c. All-Purpose Mop Head
d. Two-Sided Cleaning Pocket for the All-Purpose Mop Head
e. (1) 6mm x 52mm Large Screw*
f. Filling Flask

g. Quick Release Swivel Cord Wrap
h. Cord Clips
i. Water Tank
j. STEAM CONTROL Button
k. Mop Head Release Button

*Phillips or flat head screwdriver can be used. Screwdriver not included.

For a list of what is included with this model, refer to the inside flap of box.

IMPORTANT: Always make sure the mop is UNPLUGGED from the wall when not in use. Never fill the mop, attach the mop head, change or remove the cleaning pocket when the mop is plugged into the wall. To prolong the life of your Shark® Professional SLIM Steam Pocket® Mop, we recommend using distilled water. Make sure you only add water to the tank. Chemicals or cleaning solution may damage the appliance and could be unsafe for you and your family.

ASSEMBLE

1. Insert the Mop handle end labeled “Front” into the steam mop body. Make sure it is inserted past the line printed on the pole. Secure the assembled handle and pole by using the large screw and a Phillips or a flat head screwdriver (screwdriver not included). (fig. 1)

2. Use the lavender loop on the side of the cleaning pocket to slide the mop head into the pocket. Then secure the quick fasteners on the top of the pocket to lock in place. (fig. 2)

3. Snap the mop head into the base to secure it. (fig. 3)
4. Open the water tank door. (fig. 4)

Use the filling flask and pour water into the tank. Do not overfill. Press the water tank door firmly to close. (fig. 5)

IMPORTANT: Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We recommend that you check the use and care instructions from the floor manufacturer.

Using Your Steam Mop

IMPORTANT: Do not use the mop without attaching a cleaning pocket and adding water to the tank first. When you are using the mop for the first time, it might take longer than the normal 30 seconds to start steaming.

IMPORTANT: Sweep or vacuum your floors prior to cleaning with your Steam Mop.

1. Pull and twist the quick release cord holder to unwrap the power cord completely. Plug into a electrical outlet. (fig. 6)

2. The STEAM CONTROL button will flash blue.

If the light does not turn on, reference the troubleshooting section on page 12. (fig. 7)

3. Press the STEAM CONTROL button once to activate the LOW steam setting.
Press the STEAM CONTROL button twice to activate the HIGH steam setting. (fig. 8)

4. Clean your floors with a forward and backward motion. (fig. 9)
To stop the steam, press the STEAM CONTROL button a third time.
The STEAM CONTROL button will flash blue to indicate the mop is in STANDBY mode.

5. When one side of the cleaning pocket gets dirty, just flip the mop over and you can quickly start using the other side. (fig. 10)

6. When the water tank is empty, the steam mop will stop producing steam. You can refill the water tank at any time as long as the mop is unplugged from the outlet. Reference the filling instructions from page 4.
NOTE: Please wait 2-3 minutes for the Steam Mop to cool off before removing the mop head or the cleaning pocket. Never leave the steam mop with a damp/wet cleaning pocket on any floor.

Accessories

NOTE: Select cleaning accessories are included. Others are available for purchase at www.SharkClean.com or by calling 800.798.7398.
For a list of what is included with this model, refer to inside flap of box.

ACCESSORY

Triangle Mop Head
For Cleaning Corners and Hard to Reach Areas|
Rectangle Mop Head
For All Purpose Cleaning|
Triangle Washable All Purpose Scrub Pocket
2 Unique Sides Provide Scrubbing strips to help remove tough dried-on stains & Shaggy fingers to lift and lock dirt|
Rectangle Washable All Purpose Scrub Pocket
2 Unique Sides Provide Scrubbing strips to help remove tough dried-on messes & Shaggy fingers to lift and lock dirt|
Rectangle Washable Deep Cleaning Pocket
Quilted Microfiber provides Deep Cleaning Action for hard to clean surfaces|
Rectangle Washable Clean and Dust Pocket
Double Sided Shaggy Fingers Lift & Lock dirt and dust with ease|
Shark® Steam Energized™ Cleanser
Combine Steam & Cleanser for a superior level of cleaning performance|

Care of Your Steam Mop

AFTER USE AND STORAGE

1. When you have finished using the steam mop, press the STEAM CONTROL button until the LED light turns flashing BLUE. This stops the unit from steaming. Unplug the cord from the outlet and place the mop into the upright position. Let the unit cool for 2-3 minutes.
Remove the cleaning pocket by releasing the quick fasteners and using the lavender loop on the side of the pocket, avoiding contact with the hot pocket or dirt. (fig. 11)

2. Empty the water tank before storage. Open the water tank door and empty the tank over a sink. Close the water cap. (fig. 12)

3. To store the Shark® Professional SLIM Steam Pocket® Mop hanging up, first remove the head (after it has cooled and the steam has been released) then hang on a large hook. (fig. 13)

CARE OF YOUR CLEANING POCKET

1. We recommend washing your cleaning pocket separately from other fabrics to avoid picking up lint. Only use liquid detergent (no powder detergent). Do not use any fabric softeners or bleach. Line dry or dry on a low dryer setting. (fig. 14)

2. If there are loose threads on the cleaning pocket carefully cut the thread with scissors. Do not pull on them or cut at the base. (fig. 15)

DECALCIFYING YOUR STEAM MOP

Calcium and mineral deposits can build up and impact the performance of your steam mop over time. To extend the life of your product we recommend that you use distilled water.

CLEANING THE NOZZLE
Y our steam mop should not normally require cleaning, however, should you notice a decrease in the steam output, it may be necessary to remove mineral deposits built up around the nozzle.

1. Unplug the steam mop from the electrical outlet.

2. Use a small diameter stiff metal wire, such as a straightened metal paperclip, and carefully insert the end of the wire into the nozzle orifice. (fig. 16)

3. Move the wire back and forth several times to remove any deposits.
4. Plug the steam mop in to the power outlet and test steam output.

Troubleshooting Guide

should be securely plugged into an electrical outlet only. Check your fuse or breaker.
If your unit still does not work, call 1-800-798-7398.
The unit will not make steam.| Is there water in the water tank? If not, add water to your steam mop following instructions on page 4.
If the unit still doesn’t make steam, follow the decalcification instructions on page 9.
Cannot select steam setting/flashing blue light remains on.| If you have already plugged in your unit, unplug and try a different outlet. This may reset the Standby mode.
Add water to the tank and press the STEAM CONTROL button to select a steam setting.
If your unit still does not work, call Customer care at 1-800-798-7398.
The Professional SLIM Steam Pocket® Mop leaves water on the floor.| Check to see if your cleaning pad is soaked through. We recommend you unplug the steam mop and change the cleaning pocket.
Make sure the cleaning pocket is attached correctly.
The Professional SLIM Steam Pocket® Mop left a white spot on the floor.| Do not leave your steam mop on the floor with a damp or wet cleaning pocket. If you’re using tap water we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy, streaky or spotty after steaming.| The pocket might be dirty, change the pocket.
If you washed the cleaning pocket with powder detergent, then it might be ruined.  Replacement pockets are available at www.sharkclean.com.
You might have left the mop in the same spot for too long. Do you have hard water? If you do, you might want to switch to distilled water.
This might be leftover from past cleaners used on the floor surface. Use the steam mop a few more times and see if the leftover cloudiness is removed. If this does not work, we suggest rinsing the floor with water, letting it dry, and then steam mopping again with a clean pocket. One or more rinses generally removes the residue. A more stubborn case may require you to rinse the floor with a mix of one part vinegar and two parts water.
The Professional SLIM Steam Pocket® Mop is hard to push.| Make sure the cleaning pocket is attached correctly.
Check to see if the cleaning pocket is excessively dirty.  Replace if the cleaning pocket is too dirty or wet.

EURO-PRO

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at ,
1-800-798-7398 or visit our website www.sharkclean.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair  or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.

Product Registration

Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

Questions or Problems?
CALL US.
We are here to help with our hassle-free return service.
STOP
Do not return to the store
Toll Free Customer Support Telephone:
Mon-Sat: 7am – 11pm, Sun: 9am – 8pm EST
1-800-798-7398
consumer-services@euro-pro.com
COPYRIGHT © 2015 EURO-PRO OPERATING LLC
Euro-Pro, Shark, Steam Energized, and Steam Pocket are trademarks of Euro-Pro Operating LLC. All other brand names may be trademarks of their respective owners.
S3455K_11_IB_E_141217_1
PRINTED IN CHINA. Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

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