SNOWJOE 24V-SUV1 24-Volt Ride-On Kids Truck User Manual

: October 27, 2023
: SnowJoe

SNOWJOE 24V-SUV1 24-Volt Ride-On Kids Truck

SNOWJOE-24V-SUV1-24-Volt-Ride-On-Kids-product-image

IMPORTANT!

Safety Instructions

All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.

General Safety

WARNING! This product is designed for outdoor use by children between the age of 3-7. To reduce the risk of injury, adult supervision is required at all times. Never use it in roadways, around motor vehicles, steep inclines, steps, swimming pools or other bodies of water. Do not use indoors.
Before starting up your ride-on SUV, please check it carefully for any defects. If you find any, do not start up your product. Contact your authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
WARNING! When using the ride-on SUV, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury. These include:

Limited to one person – Ensure that there is only
one person in the ride-on SUV at any given time. The maximum weight capacity of this product is 66 lbs (30 kg). Do not overload the product.
Assembly – All assembly and adjustments must be performed by an adult. Ensure that all fasteners are securely tightened. Keep children away from all loose parts and components.
Know your product – Know how to start and stop the product. Be thoroughly familiar with the controls and ensure they are functioning properly.
Avoid unintentional starting – Ensure the on/off button is in the off position before installing the battery. Even if you some how manange to, do not carry the ride-on SUV with your finger on the on/off button. To avoid sudden unintended acceleration, do not stand on the throttle.
Moving parts – Keep hands and feet away from moving parts such as the wheels, axles or motors.
Gear shifter – Do not change gears while the ride-on SUV is in motion.
Hazards – Do not use on smooth floors such as marble. Be aware of any potential obstacles or hazards. If the ride-on SUV strikes an obstacle, follow these steps:
Stop the ride-on SUV.
Inspect for damage.
Repair any damage before restarting the product.
Dress properly – Do not wear loose clothing or jewelry as such articles can become caught in moving parts. Tie up long hair. Always wear shoes and a helmet.
Sit properly – Do not stand on the seat or roll bar. Always wear the 4-point racing harness while driving.
Remove the battery – Turn off the ride-on SUV and remove the battery when not in use, when clearing jammed material, before making adjustments, before storing, or before performing any maintenance.
Store indoors – When not in use, the ride-on SUV should be stored indoors in a dry place out of the reach of children.
Avoid water – Do not use the ride-on SUV in rain or in damp or wet locations. Do not allow water or any other liquids to get on the product or the remote.
Noise and vibrations – Observe any noise-prevention regulations. If the ride-on SUV should start to vibrate abnormally, stop the machine and inspect it thoroughly for damage.

Maintenance + Storage

WARNING! Do not use detergents, acids, alkaline solutions, bleaches or solvents such as acetone to clean your tool. These substances may damage the plastic housing of the machine.

Inspect the tool – Before use, visually inspect the product for any loose fasteners or damaged parts.
Replacement parts – Inspect the product for worn, missing, or damaged parts. When servicing this unit,
use only identical replacement parts. Replace or repair damaged parts immediately. Contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Store indoors – When not in use, the tool should be stored indoors in a dry place out of the reach of children.

Battery + Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries are the main factors responsible for personal and/or product damage.

WARNING! Use only approved replacement batteries; other batteries may damage the cordless snow shovel and cause it to malfunction, which can lead to serious personal injury.

WARNING! Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.

CAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery pack only in its designated iON+ 24V lithium-ion charger. Other types of chargers present risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode. NOTE: The safe temperature range for the battery is
41°F (5°C) to 105°F (40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.
Maintain charger cord – When unplugging the charger, pull the plug, not the cord from the receptacle to reduce the risk of damage to the power cord. Never carry the charger by its cord. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use a charger with a damaged cord or plug. Replace a damaged charger immediately.
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers.
Do not expose the product or battery pack to fire –Exposure to fire or temperatures above 265°F (130°C) may cause the battery pack to explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are ignited.
Do not crush, drop or damage battery packs –
Do not use the battery pack or charger if they have sustained a sharp blow, been dropped from a height
of more than 3 feet (1 meter), run over or have been damaged in any way. Even if the housing of the battery pack appears to be undamaged, the battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger is damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at
1- 866-SNOWJOE (1-866-766-9563) for assistance.
Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If damaged, battery chemicals will react violently with air. Use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery chemicals, wash the affected area with soap and water. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
Risk of short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paperclips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.
Adults only – The battery should be handled and charged by adults only. Never allow children access to the battery.
Store your battery pack and charger in a cool, dry place – Ideally, store the battery pack at 59°F (15°C) and charged to at least 40%. Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle, or where temperatures may drop below 41°F (5°C).
NOTE: Prevent the battery pack from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
Charge before use – The battery pack supplied with your ride-on SUV is only partially charged. The battery pack has to be fully charged before using the product for the first time.
Battery Aging – Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your ride-on SUV, and therefore pose a safety risk.
Do not exhaustively discharge battery packs –
A complete discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. For optimum battery performance, charge the battery pack frequently. Place the battery pack in storage only after it has been fully charged.
Do not overload battery packs – Protect the product and batteries from overloading. Overloads will quickly result in overheating and cell damage inside the battery housing even if it is not apparent externally. For safety reasons, the integrated protective cutoff will activate to switch off the equipment. After regular use, allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
IMPORTANT! Do not attempt to turn on the product if the protective cut- off has been activated. This may damage the battery pack.
Outlet voltage – Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
Charger use – Do not use the supplied battery charger to charge other types of battery packs or tools.
Do not overcharge battery packs – Do not exceed
the maximum charging times. Frequently overcharging the battery pack will result in cell damage. Do not leave batteries in the charger for days on end.
Battery pack abnormalities – Do not use batteries that have suffered swelling or deformation or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
Electrostatic discharge – When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. To avoid electrostatic discharges, never touch the battery terminals.
Battery Installation – Ensure the battery pack is properly seated in the battery compartment. If not properly installed, the battery may some how fly out of the battery compartment, out the hood, over the windshield and hit the child in the unlikely event of a rollover.

Symbols	Descriptions	Symbols	Descriptions

| READ THE OPERATOR’S

MANUAL(S) – Read, understand and follow all instructions in the user manual(s) before attempting to assemble and operate.

| | WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
| SAFETY ALERT – Indicates a precaution, a warning or a danger.| | DANGER! Cutting/dismemberment hazard – Keep feet away from the rotating auger.
| Wear hearing protection. Wear eye protection.

Wear breathing protection.

| | CAUTION! Beware of stones and other foreign objects that could be thrown from the appliance.
| Wear safety gloves during use to protect hands.| | Wear safety footwear at all times to provide protection against objects that may accidentally fall on feet.
| Do not use hands to unclog chute.|

| DANGER! Cutting/dismemberment hazard – Keep hands away from the rotating auger. Do not use hands to unclog rotor housing. Stop motor before removing debris.
| Keep hands, feet and clothing away from the rotating auger to avoid injury.|

| Keep bystanders and children a safe distance (at least 11 yd/10 m) away from the work area.

| The rotating part will continuously run for several seconds after you turn off the machine.| | Indoor use only. Only use battery charger indoors.

Know Your Kids Ride-On SUV

Read the owner’s manual and safety instructions carefully before operating the ride-on SUV. Compare the illustration below to
the product in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference.

SNOWJOE-24V-SUV1-24-Volt-Ride-On-Kids-1

Infotainment
Music button
Steering wheel
Horn
On/Off button
Gear shift
Tail light
Rear roll bar frame
Seat
Side roll bar frame
Windshield
Side-view mirror
Hood
Hood latch
Head light
Wheel
Door
Remote
24V iON+ lithium-ion battery charger (24VCHRG-QC)
24V iON+ lithium-ion battery (24VBAT) featuring exclusive EcoSharp® technology
Gas pedal

Technical Data

Dual Motors ……………………………………………………… 35 W each
Speed Settings …………….. 1.2 mph | 2.2 mph (default) | 3.1 mph (2 km/h | 3.5 km/h (default) | 5 km/h)
Gears …………………………………………… Forward | Park | Reverse
Max Weight Capacity …………………………………….. 66 lbs (30 kg)
Audio Input ……………………….. Bluetooth | AUX | USB | MicroSD
Battery Voltage Max* ……………………………………………… 24V DC
Battery Capacity ……………………………………………………… 4.0 Ah
Charger Input …………………………………. 120V AC | 60 Hz | 75 W
Charger Output ……………………………………………. 26V DC | 2.2A
Charge Time Max ………………………………………………1 hr 50 min
Net Weight ……………………………………………… 45.2 lbs (20.5 kg)

Unpacking

Carton Contents

Kids ride-on SUV
Wheels (x4)
Doors (x2)
Windshield
Steering wheel
Seat
Side-view Mirror (x2)
Side roll bar frame (x2)
Rear roll bar frame
Drive motor assembly (x2)
Rear axle
Front axle assembly
Drive sprocket (x2)
Rear suspension mount (x2)
Springs (x2)
Plastic bushing (x2)
Hub cap (x4)
ST4 x 12 round head screws (x6)
ST4 x 12 truss head screws (x10)
ST3 x 12 screws (x2)
M10 lock nuts (x4)
M12 washers (x6)
Socket wrench (x2)
Remote
24V iON+ lithium-ion battery
24V iON+ lithium-ion battery charger
Manual with registration card

Carefully remove the ride-on SUV and check to see that all of the above items are supplied.
Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe® + Sun Joe® customer service center at
1- 866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use the ride-on SUV. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

Battery + Charger Operation

The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.

Battery Charge Level Indicator
The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:
NOTE: If the battery indicator button does not appear to be working, charge the battery.
NOTE: Immediately after using the battery pack, the battery indicator button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting.
WARNING! Only charge Sun Joe® 24V lithium-ion battery pack with compatible Sun Joe® 24V lithium-ion chargers. Other types of chargers may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to enter into the charger.
Charging the Battery

Check that the mains voltage is the same as that marked on the rating label of the battery charger. Then, plug the charger into an AC power outlet. Slide the battery into the charger to commence charging (Fig. 1).

NOTE: The green LED indicates either a powered on charger or a fully charged battery. The red LED indicates a charging battery.2. Remove the battery once fully charged.

Remove the battery once fully charged.
NOTE: A fully discharged battery at room temperature will fully charge in 1 hr 50 mins.
IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.

Assembly

Wheel Assembly

Tools required: Philips head screwdriver

Turn the ride-on SUV upside down.
Fix the front axle assembly into the bottom of the ride-on SUV using eight ST4 x 12 truss head screws.
NOTE: Ensure the steering column sits inside the slot in the center of the front axle assembly (Fig. 2).
Slide a washer, a plastic bushing, a wheel, another washer and finally a lock nut onto either side of the front axle. Tighten both lock nuts using the socket wrenches before installing the hub caps (Fig. 3).
Insert the springs and rear suspension mounts into theholes towards the rear of the ride-on SUV (Fig. 4).
Push down on the rear suspension mounts and slide the rear axle through both of them. Ensure the rear axle sits under all four steel brackets and that the rear suspension mounts are in tension (Fig. 5).
Screw both sprockets into the two remaining wheels using three ST4 x 12 round head screws for each wheel (Fig. 6).
Slide a motor, a wheel, a washer and a lock nut onto either side of the rear axle. Repeat for the other side and use the pair of socket wrenches to tighten both lock nuts at the same time before installing the hub caps (Fig. 7).

NOTE: The motors are marked (L) for left and (R) for right to indicate the side of the axle they need to be installed at.

Connect the motor cables to the motor controller (Fig. 8).
Place the seat over the motor compartment and secure it on both corners using the two remaining ST4 x 12 truss head screws (Fig. 9).
Connect the steering wheel cable before installing the steering wheel onto the steering column (Fig. 10).
Connect the rear roll bar frame with both side roll bar frames using two ST3 x 12 screws. Then push the entire roll bar into the four holes next to the seat (Fig. 11).
Unscrew the two screws on each side of the dash and then install both doors onto the ride-on SUV (Fig. 12).
Push the metal pivot arm of the door into the slot adjacent to the dash. Then secure both doors with the screws removed earlier (Fig. 13).
Insert the windshield and side-view mirrors into their respective sockets (Fig. 14).

Operation

Unfasten both latches to open the hood. Insert the battery into the battery compartment (Fig. 15).
Push the on/off button to turn on the ride-on SUV.

Driving

Fasten the 4-point racing harness.
Use the gear shift to toggle between the driving modes:
- Top – Drive
- Middle – Park
- Bottom – Reverse
Step on the gas pedal to accelerate. Release the gas pedal to brake. Use the steering wheel to turn.

Remote Operation

Remove the screw on the battery cover and install two AAA (1.5V) batteries.
NOTE: Batteries for the remote are not included.
Press the pairing button to connect the remote to the ride-on SUV.
Reference the figure below for the function of the various buttons on the remote (Fig. 16).

Infotainment Controls (Fig. 17)

A. Battery level indicator
B. Play/Pause – Play or pause audio
C. Previous track/Volume down (–) –
- Short press for previous track
- Long press to reduce the volume
D. Next track/Volume up (+) –
- Short press for next track
- Long press to increase the volume
E. Lights – Turn headlights and taillights on or off
F. Audio – Play a selection of preloaded audio tracks
G. Input mode – Select between the four audio inputs (AUX /USB / SD / Bluetooth)
H. MicroSD card slot – Audio input via mircoSD/TF card
I. USB port – Audio input via USB
J. AUX jack – Audio input via 3.5mm aux

Care + Maintenance

WARNING! Always switch the product off and remove the battery before inspecting, cleaning, or performing any other maintenance task.
WARNING! Only perform the repairs and maintenance work described in this manual. Any other work must be performed by a qualified technician.
WARNING! When servicing, use only identical replacement parts. Use of any other parts may create a hazard or cause product damage.
WARNING! To avoid serious personal injury, always remove the battery pack from the product when cleaning or performing any maintenance.
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use.
WARNING! Do not at any time let brake fluids, gasoline, petroleum-based products, penetrating oils, etc., come in contact with plastic parts. Chemicals can damage, weaken or destroy plastic, which may result in serious personal injury.
CAUTION! The LED cannot be replaced. Any attempt to replace the LED may damage the light.

S torage
Store indoors in a dry, locked-up place, out of the reach of children, with the battery pack removed and USB devices disconnected. Keep away from corrosive agents such as garden chemicals and de-icing salts.

Battery Caution + Disposal
Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding environment.

Batteries vary according to device. Consult your manual for specific information.
Install only new batteries of the same type in your product (where applicable).
Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
Do not mix old and new batteries.
Do not mix Alkaline, Standard (Carbon-Zinc), or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
Do not dispose of batteries in fire.
Batteries should be recycled or disposed of as per state and local guidelines.

Disposal

Recycling + Disposal
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.

Battery Caution + Disposal

Always dispose of your battery packs according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

WARNING! If you strike a foreign object, stop the motor and remove the batteries. Thoroughly inspect the mower and repair any damage before resuming work.

Batteries vary according to device. Consult your manual for specific information.
Install only new batteries of the same type in your product (where applicable).
Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
Do not mix old and new batteries.
Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
Do not dispose of batteries in fire.
Batteries should be recycled or disposed of as per state and local guidelines.

Service and Support
If your Snow Joe® 24V-SS10-CVR-RM cordless snow shovel requires service or maintenance, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model and Serial Numbers
When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

24VCHRG-AC

Federal Communications Commission (FCC)

WARNING! Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Class B device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless snow shovel. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow shovel. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

Accessories	Item	Model
24V iON+ 2.0 Ah Lithium-Ion Battery

Battery Charge Time Max:
24VCHRG-QC: 55 min | 24VCHRG-DPC: 55 min
Battery Runtime Max: 12 min| 24VBAT-LTE
| 24V iON+ 2.5 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 1 hr 10 min | 24VCHRG-DPC: 1 hr 10 min
Battery Runtime Max: 15 min| 24VBAT-LT
| 24V iON+ 4.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 1 hr 50 min | 24VCHRG-DPC: 1 hr 50 min
Battery Runtime Max: 24 min| 24VBAT
| 24V iON+ 5.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-QC: 2 hr 20 min | 24VCHRG-DPC: 2 hr 20 min
Battery Runtime Max: 30 min| 24VBAT-XR
| 24V iON+ Lithium-Ion Battery Quick Charger| 24VCHRG-QC
| 24V iON+ Lithium-Ion Battery Dual Port Charger| 24VCHRG-DPC

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

SNOW JOE® + SUN JOE® REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS:
Snow Joe® + Sun Joe® operating under Snow Joe®, LLC warrants this refurbished product to the original purchaser for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement part or product is needed, it will be sent free of charge to the original purchaser except as noted below.
The duration of this warranty applies only if the product is put to personal use around the household. It is the owner’s responsibility to correctly perform all maintenance and minor adjustments explained in the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit snowjoe.com/help or email us at help@snowjoe.com for instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may require a serial number, typically found on the decal affixed to the housing or guard of your product. All products require a valid proof of purchase.

EXCLUSIONS:

Wearing parts like belts, augers, chains and tines are not covered under this warranty. Wearing parts can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
Batteries are covered in full for 90-days from the date of purchase.

Snow Joe® + Sun Joe® may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating Snow Joe®

Sun Joe® to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe®, LLC is not liable for indirect, incidental or consequential damages in connection with the use or misuse of the Snow Joe® + Sun Joe® products covered by this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Some states do not allow exclusions of incidental or consequential damages so the above exclusions may not apply in all states. This warranty may give you specific legal rights in your state.

HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST and Saturday and Sunday 9AM to 4PM. You can reach us at 1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via email at help@snowjoe.com or tweet us ” @snowjoe ” .

EXPORTS:
Customers who have purchased Snow Joe® + Sun Joe® products exported from the United States and Canada should contact their Snow Joe® + Sun Joe® distributor (dealer) to obtain information applicable to your country, province or state. If for any reason, you are not satisfied with the distributor’s service, or if you have difficulty obtaining warranty information, contact your Snow Joe® + Sun Joe® seller. If in the event your efforts are unsatisfactory, please reach out to us directly.

sunjoe.com

References

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