Shark Pro Sonic S3701 Series Steam Pocket Mop User Manual
- June 9, 2024
- Shark
Table of Contents
Shark Pro Sonic S3701 Series Steam Pocket Mop User Manual
OWNER’S GUIDE
S3701CO
PRO SONIC STEAM POCKET® MOP
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING YOUR SHARK® STEAM MOP, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.
DANGER OF SCALDING.
Please use caution when using the Steam Mop. The steam emitted from the Steam Mop is very hot.
POLARIZED PLUG:
This appliance has a polarized plug (one blade is wider than the other). As a
safety feature, this plug will fit into a polarized outlet only one way. If
the plug does not fit fully into the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician. Do not attempt to defeat this
safety feature.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when plugged in. Always unplug the
power cord from the electrical outlet when not in use and before servicing.
4. DO NOT allow to be used as a toy. DO NOT allow the appliance to be used by
children. Close attention is necessary when used by or near children, pets or
plants.
5. Use only as described in this manual.
6. Use only manufacturer’s recommended accessories.
7. DO NOT operate the appliance with a damaged plug or cord, or if the unit
has been dropped or damaged. To avoid the risk of electric shock, do not
disassemble or attempt to repair the appliance on your own. Return the
appliance to EURO-PRO Operating LLC for examination and repair. Incorrect re-
assembly or repair can cause a risk of electrical shock or injury to persons
when the appliance is used.
8. To protect against a risk of electric shock, DO NOT immerse the Steam Mop
into water or any other liquids.
9. DO NOT handle plug or Steam Mop with wet hands or operate appliance
without shoes.
10. DO NOT pull or carry by power cord, use power cord as handle, close a
door on the power cord, or pull the power cord around sharp edges or corners.
Keep power cord away from heated surfaces.
11. DO NOT unplug by pulling on power cord. To unplug, grasp the plug not the
power cord. Do not use extension cords or outlets with inadequate current
carrying capacity.
12. DO NOT put any objects into openings. Do not use with any opening that is
blocked.
13. DO NOT put hands or feet under the Steam Mop. Unit gets very hot.
14. DO NOT use for space heating purposes.
15. Use ONLY on flat, horizontal surfaces. Do not use on walls, counters or
windows.
16. DO NOT use on leather, wax polished furniture or floors, synthetic
fabrics, velvet or other delicate, steam sensitive materials.
17. DO NOT add cleaning solutions, scented perfumes, oils or any other
chemicals to the water used in this appliance as this may damage the unit or
make it unsafe for use. If you live in a hard water area, we recommend using
distilled water in your Steam Mop.
18. When in use, NEVER turn the appliance over or on its side. NEVER DIRECT
STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.
19. NEVER LEAVE THE STEAM MOP
IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN MICRO-FIBER PAD IS
ATTACHED AS THIS WILL DAMAGE YOUR FLOORS.
20. Carefully remove the micro-fiber cleaning pad immediately after you have
unplugged and allowed the Steam Mop to cool.
21. When cleaning the Steam Mop, unplug the power cord from the electrical
outlet and clean with a dry or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.
22. Extreme caution should be exercised when using this appliance to clean
stairs.
23. Never use the Steam Mop without micro-fiber cleaning pad attached.
24. Keep your work area well lit.
25. Store the Steam Mop indoors in a cool, dry place.
26. To avoid circuit overload, do not operate another appliance on the same
socket (circuit) as the steam cleaner.
27. If an extension cord is absolutely necessary, an extension cord rated a
minimum of 15 ampere, 14 gage cord should be used. Cords rated for less
amperage may overheat. Care should be taken to arrange cord so that it cannot
be pulled or tripped over.
28. Always unplug and allow the Steam Mop to cool before removing or changing
mop heads.
WARNING: Your Steam Mop is designed to clean hard floor surfaces that will withstand high heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.
SAVE THESE INSTRUCTIONS
This manual covers model number:
S3701CO 11
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz.
Power: 1550 Watts
Water Capacity: 450 ml (15.2 oz.)
Thank you for purchasing the Shark® Pro Sonic Steam Pocket® Mop.
Getting Started
When assembling your Steam Mop there may be a little water in or around the water tank. This is because we test all our Steam Mops 100% before you buy them, so you get a quality Shark® Pro Sonic Steam Pocket® Mop.
a. Mop Handle
b. Water Tank Cap (not shown)
c. Steam Selector Button
d. Sonic Scrub On/Off Button
e. Steam Mop Body
f. All-Purpose Mop Head
g. Sonic Lift™ Cleaning Pads (x2)
h. Filling Flask
i. (1) 6mm x 54mm Large Screw*
*Phillips or flat head screwdriver can be used. Screwdriver not included.
IMPORTANT: Always make sure the Steam Mop is UNPLUGGED from the wall when not in use. Never fill the Steam Mop, attach the mop head, change or remove the cleaning pad when the Steam Mop is plugged into the wall. To prolong the life of your Shark® Pro Sonic Steam Pocket® Mop, we recommend using distilled water. Make sure you only add water to the tank. Chemicals or cleaning solution may damage the appliance and could be unsafe for you and your family.
ASSEMBLE
1. Insert the Mop handle end labeled “Front” into the Steam Mop body. Make sure it is inserted past the line printed on the pole. Secure the assembled handle and pole by using the large screw and a Phillips or a flat head screwdriver (screwdriver not included). (fig. 1)
2. Fit one side of the Sonic Lift™ cleaning pad onto the head first, making sure that the scrub side is facing down, then using the lavender loop, pull the pocket over the head. Attach the hook and loop quick fasteners on the top of the pocket to secure in place. (fig. 2)
3. Snap the mop head into the mop body by lining up the groove on the back of the mop body with the groove on the back of the mop head. Push until you hear it “click” into place. (fig. 3)
4. Turn the water tank cap counter clockwise and remove from the tank. (fig.
4)
Use the filling flask and pour water into the tank. Do not overfill. Replace
the cap on the water tank. (fig. 5)
IMPORTANT: Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We recommend that you check the use and care instructions from the floor manufacturer.
NOTE: To prolong the life of your Steam Mop, we recommend using distilled water.
Using Your Steam Mop
IMPORTANT: Make sure you do not use the mop without attaching a cleaning pad and adding water to the tank first. When you are using the mop for the first time, it might take longer than the normal 30 seconds to start steaming.
IMPORTANT: Your Steam Mop needs water to make steam! Never use your Steam
Mop without water in the tank.
Sweep or vacuum your floors prior to cleaning with your Steam Mop.
Visit www.sharkclean.com for other great quick cleaning products to complement
your Steam Mop, such as the Shark® Navigator™ Lift Away® (model NV350).
1. Pull and twist the quick release cord holder to unwrap the power cord completely. Plug into an electrical outlet. (fig. 6)
2. The power “On” light around the Sonic Scrub button will turn blue. If the
light does not turn on, reference the troubleshooting section on page 11.
(fig. 7)
NOTE: The Steam Mop is on when it is plugged in. Unplug when you want to
turn it off.
NOTE: The Sonic Scrub On/Off button is only for activating the “Sonic
Scrub” function of the Steam Mop. It does not turn the appliance on or off.
SELECTING YOUR STEAM SETTING
3. Press the STEAM button once for DUST setting (DUST lighted setting indicator will illuminate). DUST setting is a light steam for a quick dusting and the best dry time. (fig. 8)
Press the STEAM button a second time to activate the MOP setting. MOP setting is for normal, everyday steam cleaning. (fig. 9)
Press the STEAM button a third time to activate the SCRUB setting. SCRUB setting is for heavy cleaning and will leave floors damp.
To better understand which steam setting to use for your cleaning task, turn
to page 7.
Press the STEAM button until the light flashes to stop the steam.
The Shark® Pro Sonic Steam Pocket® Mop has three unique steam settings so you can use the perfect amount of steam for the cleaning task at hand. See below for tips on when to use each setting.
Setting | Ideal for These Surfaces | Recommended Usage |
---|---|---|
Laminate |
Bamboo
Hardwood
Marble| Light cleaning and dusting
Loosen and lift light dirt
Sanitize floors
| Hardwood
Marble
Tile
Stone| Basic, everyday cleaning
Remove spots and smaller messes
Clean moderate and heavily-trafficked areas
Sanitize floors
| Tile
Stone
LinoleumCarpet (with Carpet Glider)| Tough cleaning and removal of stuck-on
messes and stains
Deep clean heavily-trafficked areas
Cut through heavy dirt and grime
Sanitize floorsFreshen area rugs and carpets
The Sonic Lift™ cleaning pad has two different cleaning sides. One side has nylon scrubbers to break up tough stains and the other side is a shaggy cleaning pad to lift up and lock away dirt and debris.
Using Sonic Scrub
Use the “Sonic Scrub” feature and the scrub side of the Sonic Lift™ cleaning pad to clean tough, dried on stains faster and easier.
4. Press the Sonic On/Off button to turn on the “Sonic Scrub”. (fig. 10)
5. Use the scrub side of the Sonic Lift™ cleaning pad to break up the tough
stains. Then flip the mop head over to use the shaggy side of the Sonic Lift™
cleaning pad to lift up and lock away all of the dirt and debris. (fig. 11)
6. When the water tank is empty, the Pro Sonic Steam Pocket® Mop will stop producing steam. You can refill the water tank at any time as long as the mop is unplugged from the outlet. Follow the instructions from page 4.
IMPORTANT: Never leave the Pro Sonic Steam Pocket® Mop with a damp/wet Sonic Lift™ cleaning pad on any floor surface for any amount of time as this may damage the floor.
NOTE: Please wait 2-3 minutes for the Steam Mop to cool off before removing the cleaning pad. Never leave the Steam Mop with a damp/wet micro- fiber cleaning pad on any floor.
Care of Your Steam Mop
AFTER USE AND STORAGE
1. When you have finished using the Steam Mop, press the STEAM button until
the LED light turns flashing BLUE. This stops the unit from steaming. Unplug
the cord from the outlet and place the mop into the upright position. Let the
unit cool for 2-3 minutes.
Remove the micro-fiber cleaning pad by releasing the quick fasteners and using
the lavender loop on the side of the pocket, avoiding contact with the hot pad
or dirt. (fig. 12)
2. Empty the water tank before storage.
Remove the water tank cap and empty the tank over a sink. Replace the water cap. (fig. 13)
3. To store the Shark® Pro Sonic Steam Pocket® Mop hanging up, first remove the head (after it has cooled and the steam has been released) then hang on a large hook. (fig. 14)
CARE OF YOUR CLEANING PAD
1. We recommend washing your Sonic Lift™ cleaning pads separately from other fabrics to avoid picking up lint. Only use liquid detergent (no powder detergent). Do not use any fabric softeners or bleach. Line dry or dry on a low dryer setting. (fig. 15)
2. I f there are loose threads on the cleaning pad carefully cut the thread
with scissors. Do not pull on them or cut at the base.
(fig. 16)
IMPORTANT: The cleaning pad may be very hot from the steam. Use caution when removing. Let the unit cool for 2-3 minutes before removing the cleaning pad.
AVOIDING DECALCIFICATION IN YOUR STEAM MOP
Calcium and mineral deposits can build up and impact the performance of your Steam Mop over time. To extend the life of your product we recommend that you use distilled water.
Troubleshooting Guide
PROBLEM | POSSIBLE REASONS & SOLUTIONS |
---|---|
The Pro Sonic Steam Pocket® Mop will not turn-on. | Your Steam Mop should be |
securely plugged into an electrical outlet only. Check your fuse or breaker.
If your unit still does not work, call Customer Care at
1-800-798-7398.
The unit will not make steam.| Is there water in the water tank? If not, add
water to your Steam Mop following instructions on page 4.
If the unit still doesn’t make steam, follow the decalcification instructions
on page 10.
Cannot select steam setting/flashing blue light remains on.| If you have
already plugged in your unit, unplug and try a different outlet. This may
reset the standby mode.
Add water to the tank and press the STEAM button to select a steam setting.
If your unit still does not work, call Customer Care at
1-800-798-7398.
The Pro Sonic Steam Pocket® Mop leaves water on the floor.| Check to see if
your Sonic Lift™ cleaning pad is soaked through. We recommend you unplug the
Steam Mop and change the Sonic Lift™ cleaning pad.
Make sure the Sonic Lift™ cleaning pad is attached correctly.
The Pro Sonic Steam Pocket® Mop left a white spot on the floor.| Do not leave
your Steam Mop on the floor with a damp or wet cleaning pad. If you’re using
tap water we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy, streaky or spotty after steaming.| The Sonic Lift™ cleaning
pad might be dirty. Change the cleaning pad.
If you washed the Sonic Lift™ cleaning pad with powder detergent, then it may
be damaged and require replacement.
Replacement pads are available at www.sharkclean.com.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled
water.
This might be leftover from past cleaners used on the floor surface. Use the
Pro Sonic Steam Pocket® Mop a few more times and see if the leftover
cloudiness is removed. If this does not work, we suggest rinsing the floor
with water, letting it dry, and then steam mopping again with a clean pad. One
or more rinses generally removes the residue. A more stubborn case may require
you to rinse the floor with a mix of one part vinegar and two parts water.
The Pro Sonic Steam Pocket® Mop is hard to push.| Make sure the Sonic Lift™
cleaning pad is attached correctly.
Check to see if the Sonic Lift™ cleaning pad is excessively dirty.
Check to see if the Sonic Lift™ cleaning pad is excessively wet. If it is,
change to a dry cleaning pad.
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in
material and workmanship for a period of one (1) year from the date of the
original purchase, when utilized for normal household use, subject to the
following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, return the complete appliance
and accessories, freight prepaid. For assistance with warranty service options
or customer support, please call our customer care and product specialists at
, call 1 800-798-7398 or visit our
website www.sharkclean.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes
all other legal and/or conventional warranties. The responsibility of EURO-PRO
Operating LLC warranty if any, is limited to the specific obligations
expressly assumed by it under the terms of the limited warranty. In no event
is EURO-PRO Operating LLC liable for incidental or consequential damages of
any nature whatsoever. Some states/provinces do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply
to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
EURO-PRO Operating LLC
U.S.: Newton, MA 02459
Canada: Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
www.sharkclean.com
COPYRIGHT © 2013 EURO-PRO OPERATING LLC
PRINTED IN CHINA
S3701CO.E.130115.1
Illustrations may differ from actual product.
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