Shark GS500 Series Press & Refresh Garment Care System User Manual

June 9, 2024
Shark

Shark GS500 Series Press & Refresh Garment Care System User Manual

Shark GS500 Series Press & Refresh Garment Care System

User’s Guide
Models: GS500 11, GS500A 11, GS500CO 11, GS500W 11

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
For Household Use Only

WHEN USING YOUR SHARK® PRESS & REFRESH™ GARMENT CARE SYSTEM, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING YOUR PRESS & REFRESH™ GARMENT CARE SYSTEM.

DANGER OF SCALDING

Please use caution when using the fabric steamer directly or with the attachments. The Wrinkle Eraser™ pressing bar and the steam emitted are very hot.
The Wrinkle Eraser™ is not controlled by the steam trigger and is hot as long as the unit is turned on.

POLARIZED PLUG:
This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

1. USE THE SYSTEM ONLY FOR ITS INTENDED USE AS DESCRIBED IN THIS MANUAL.
2. ONLY USE WATER. To extend the life of your Press & Refresh™ Garment Care System, we recommend using distilled water especially if you live in an area with hard tap water.
3. DO NOT add cleaning solutions, scented perfumes, oils, or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use.
4. Use of any substances other than manufacturer’s recommended accessories will automatically void your warranty.
5. DO NOT use outdoors.
6. DO NOT leave the appliance unattended when plugged in.
7. Always unplug the power cord from the electrical outlet when not in use, when filling the water tank and before servicing.
8. DO NOT allow to be used as a toy.
9. DO NOT put any objects into openings or operate with any opening blocked.
10. DO NOT use on leather, suede, vinyl, plastic or other delicate, steam sensitive materials. Always determine the colorfastness of any fabric before using the fabric steamer by testing it on a small portion of the garment’s underside.
11. This appliance and the accessories become hot during use. Exercise care when changing accessories and follow removing and changing instructions as outlined in the manual. Use caution while changing frames while in use, Wrinkle Eraser™ is hot.
12. The fabric steamer can be used in a vertical or horizontal motion. NEVER hold the steam head down while at rest or tilt it in a backward position as this may result in hot water discharge and possibly injury.

13. When cleaning the fabric steamer, unplug the power cord and clean with a dry or damp cloth. DO NOT pour water or use alcohol, benzene or paint thinner on the unit.
14. NEVER attempt to steam clothing while on a body.
15. To protect against a risk of fire, electric shock, or injury:
a. To avoid circuit overload, DO NOT operate another appliance on the same socket (circuit) as the fabric steamer.
b. DO NOT immerse any part of the system in water or other liquids.
c. DO NOT pull power cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
d. DO NOT use extension cords or outlets with inadequate current carrying capacity. If an extension cord is absolutely necessary, use a 15-ampere cord. Cords rated for less amperage may overheat. Use care to arrange the cord so that it cannot be pulled or tripped over.
e. DO NOT operate the system with a damaged cord or plug, or if the appliance or any other part of the system has been dropped or damaged.
f. DO NOT disassemble or attempt to repair the fabric steamer. Return the system to EURO-PRO Operating LLC for examination and repair. Incorrect reassembly or repair can cause a risk of electrical shock or injury to persons when the fabric steamer is used.
g. DO NOT handle plug or fabric steamer with wet hands or operate without shoes.
h. DO NOT pull or carry by power cord, use power cord as a handle, close a door on the power cord, or pull the power cord around sharp corners or edges.

i. DO NOT allow power cord to touch hot surfaces.
j. ALWAYS disconnect system from electrical outlet when filling with water or emptying and when not in use.
k. NEVER attempt to fill this unit under a water faucet. Always use the filling flask that is provided.
l. NEVER turn the appliance over or on its side when in use.
m. NEVER aim or direct steam towards people, animals, or plants. The steam is very hot and can cause burns. Burns can occur from touching hot metal parts, hot water, steam, steam bonnets or fabric frames.
n. DO NOT operate the fabric steamer while under the influence of drugs, alcohol or medications.
o. DO NOT operate in the presence of explosive and/or flammable fumes.
p. Store your appliance indoors in a cool, dry area out of the reach of children.
q. Keep your work area well lit.
r. Let the system cool completely before putting away.
s. Keep out of the reach of children.

Welcome to the next wave of garment care!

The Press & Refresh™ Garment Care System brings your fabrics back to life without a trip to the dry cleaners! Shark® Steam Technology provides continuous powerful vertical steam that deeply penetrates fabrics and renews fibers.
The Wrinkle Eraser™ heat bar simulates the soleplate of an iron and presses the fabric for a crisp finish.

Not only great on garments, the Press & Refresh™ can be used anywhere around the home: upholstery, bedding, curtains and more!

Attaching the appropriate accessory:
The unit comes assembled with a small steam bonnet attached. This steam bonnet should always be in place during use.

1. Attach the desired frame.
2. With the pointed end of the frame pointed down, gently attach the top of the frame over the unit, above the wrinkle eraser. Next, secure the pointed end of the frame around the bottom of the unit (Fig. 1).

3. To remove the frame, gently pull on the pointed end and lift the frame off the unit.

TIP: Wipe away condensation from the steam guard on the bottom of the frame after extended use.

4. The steam bonnet should only be removed for cleaning.

Helpful Tips on using the Vertical Press Pad and Velcro™ Clips:

1. The vertical press pad eliminates the hassle of setting up an ironing board. Setup on any door and it is virtually invisible when the door is closed. You can setup the pad on the back of your closet door or in your laundry room and leave it setup for quick touch ups whenever you need them (Fig. 2).

2. There are web hooks on either side of the press pad that provide you with a larger surface area for pressing. The Velcro™ clips assist in the positioning of garments on the press pad.

FRAME/ACCESSORY USAGE TIPS & HELPFUL HINTS 
Bristle Brush Frame Fabric: Cotton, Wool, Rayon, Linen, Denim
Garments: Jeans, dress shirts, dresses, blouse, skirt, pants, suits, blazers

The bristle brush frame improves steam penetration without leaving water marks
Use for removing wrinkles and creating a crisp finish
Lint Brush Frame| | Fabric: Cotton, Wool, Rayon, Polyester, Silk, Satin, Cashmere
Garments: Dress shirts, dresses, blouses, tunics, delicate fabrics when Wrinkle Eraser™ is needed| Create pleats in skirts and pants
Steam and Press the details- great for removing wrinkles and refreshing
Use for removing wrinkles and creating a crisp finish
Upholstery/Delicate
Fabric Frame & Delicate Steam Bonnet| | Garments: Lace, velvet, embellished items. For extremely embellished garments, turn the garment inside out and steam| Specifically designed to deodorize and press delicate garments
Upholstery/Delicate
Fabric Frame & Upholstery Steam Bonnet| | Upholstered fabrics: Bedding, mattress, curtains, baby bedding,  plush toys, high chairs, car seats, sofa, and arm chairs| Specifically designed to refresh any soft good around your home!

Thank you for purchasing the Shark® Press & Refresh™ Garment Care System.

This manual covers model numbers:

GS500 11
GS500A 11
GS500CO 11
GS500W 11

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.
Power: 1580 W
Water Capacity: 200 mL (6.5 fl. oz.)

Parts

Getting Started

The Press & Refresh™ Garment Care System brings your fabrics back to life without a trip to the dry cleaners! Shark® Steam Technology provides continuous powerful vertical steam that deeply penetrates fabrics and renews fibers.
The Wrinkle Eraser™ heat bar simulates the soleplate of an iron and presses the fabric for a crisp finish. Press the Wrinkle Eraser™ directly onto the garment for a crisp finish. Hold the steam trigger for continuous steam.
Not only great on garments, the Press & Refresh™ can be used anywhere around the home: upholstery, bedding, curtains and more!
The vertical press pad makes garment care easy! Simply setup the pad onto any door, hang your garment and Press & Refresh™!

Parts

First things first, you need to know what’s in the box you just opened:

a. Fabric Steamer with small steam bonnet attached
b. Bristle Brush Frame
c.  Upholstery/Delicate Fabric Frame
d. Lint Brush Frame
e. Upholstery Steam Bonnet
f. Delicate Steam Bonnet
g. Vertical Press Pad
h. Support Rods (x2)
i. Garment Hook
j. Heat Protection Panels (x8)
k. Velcro™ Clips (x3)
l. Filling Flask

*Note: Model GS500W also includes 1 Accessory Bag, a 2 oz. bottle of Linen Water and a 1 oz. Stain Stick.

IMPORTANT: Always check the fabric care labels for recommendations. Test the fabrics for colorfastness in an inconspicuous place such as an inside seam. Some articles of clothing are better steamed from the underside.

IMPORTANT: When assembling your fabric steamer, there may be a little water in the water tank. This is because we test all our fabric steamers 100% before you buy them, so you get a quality Shark® Steam product.

Assembly of the Vertical Press Pad

Assembly of the Vertical Press Pad

Assembly & use instructions:

1. Safely remove contents of the Press & Refresh™ Garment Care System and lay them out on a flat surface to see that you have all the components to complete the assembly.
2. READ ALL INSTRUCTIONS BEFORE USING YOUR PRESS & REFRESH™ GARMENT CARE SYSTEM.

3. Only use water. To extend the life of your Press & Refresh™ Garment Care System, we recommend using distilled water if you live in an area with hard tap water.
4. Do not add cleaning solutions, scented perfumes, oils, or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use. Use of any substances other than manufacturer’s recommended accessories will automatically void your warranty.

IMPORTANT: Always make sure the fabric steamer is UNPLUGGED from the electrical outlet when not in use. Never fill the water reservoir when the unit is plugged in.

Assembling the vertical press pad:
1. I nsert the garment hook into the top of the vertical press pad (Fig. 1). Insert one of the support rods into the opening on the side of the Vertical Press Pad making sure that it is inserted firmly into the hook (Fig. 2). Do the same with the other support rod from the other side.

2. The Vertical Press Pad comes asembled with heat protection panels in the pockets on the back. These panels protect your door from heat damage and should be in place at all times during use.

3. Slip the webbing bands at the top of the vertical press pad over either side of any door with the terry cloth side facing away from the door. With the door open, loop the band around the corner of the door and repeat on the opposite side. Gently tug on the pad to make sure it is secure and shut the door completely to ensure the Vertical Press Pad is stable for pressing. Be careful not to close the door on your fingers. Adjust the straps on the webbing to the appropriate height for comfort (Fig. 3).

TIP: The straps can be adjusted to fit any door using the buckle to adjust the strap lengths.

Using Your Press & Refresh™

Always check the fabric labels for recommendations from the manufacturer. Test the fabric in an inconspicuous part of the garment such as an inner seam.

Practice makes perfect! It takes time to get used to and master the garment steaming techniques.

Parts

Filling and refilling the water reservoir:

1. Never fill the fabric steamer while it is plugged into an electrical outlet. Disconnect the power cord before refilling.

2. Open the water cap and hold the fabric steamer horizontally and fill using the filling flask provided. Be careful not to overfill. Replace the cap by pushing it in making sure that it closes firmly. (Fig. 1)

NOTE: The water tank does not have to be completely full for the fabric steamer to generate steam. However, make sure that the water tank is at least half way full for optimal results.

Attaching the accessories:
3. Choose your desired frame. The point of the frame should be pointed down. Attach the top flat area of the frame to the unit and then gently push the pointed end of the frame on securely. (Fig. 2)

When using the upholstery/delicate fabric frame:
4. Attach the desired bonnet to the frame, then attach the frame to the unit. Pull the 2 tabs on either side of the bonnet over the top of the frame and secure the bottom of the bonnet to the frame using the bottom tab (Fig. 3). Then attach the frame to the garment steamer as described above (Fig. 4).

IMPORTANT: Use caution when changing the frames  when the unit is on, the Wrinkle Eraser™ bar gets very hot. Use the steam guard on the bottom of the frame to remove safely.

The small steam bonnet should be attached to the unit at all times during usage. Remove the steam bonnet when the unit has cooled for cleaning only. The bonnet is permanently attached to the bonnet frame and should never be removed from it.

To remove the small steam bonnet, remove the frame on the unit if one is in place, then gently pull on either side of the steam bonnet and pull the bonnet frame off the unit.

To reattach the bonnet, gently snap the frame over the steam nozzle and press gently to lock in place (Fig. 5).

Using the Press & Refresh™ and vertical press pad:

1. Hang the vertical press pad on a door. (Fig. 1)
2. Hang the garment that is to be steamed onto the garment hook on the vertical press pad. (Fig. 2)

3. Once the selected accessory is placed on the fabric steamer, turn the On/Off switch to the “On” position, a blue LED light will illuminate (Fig. 3). It will take approximately 1 minute for the unit to heat up and be ready for steaming and pressing.

4. Holding the fabric steamer in the vertical position with the steam nozzle pointing away from you, press and hold the steam trigger for continuous steam and begin steaming your garments in a vertical or horizontal motion. Begin at the top of the garment and move in a downward direction pressing the Wrinkle Eraser™ directly onto the fabric.

CAUTION: Do not over tilt the unit when steaming overhead.

CAUTION: Do not hold the unit in a fixed position on delicate fabrics and upholstered items.

5. The vertical press pad has two web hooks on either side. You can use these hooks to position a garment for better results and a larger pressing are when steaming sleeves. Use caution when holding the sleeves of garments while steaming (Fig. 4).

6. When steaming lightweight garments, pants and skirts you can use the Velcro™ clips to hold the garment on the vertical pressing pad.

7. When finished using the Fabric Steamer, turn the appliance “Off” and let it cool before emptying the water tank and removing the bonnets and frames.

Using the Press & Refresh horizontally:
8. The Press & Refresh can be used to deodorize, sanitize, and refresh upholstered items: sofa, baby bedding, mattress, car seat, drapes, and more.

9. Attach the upholstery/delicate frame and upholstery pad to the unit.

10. In a horizontal position, move the steamer continuously over the upholstered item.

CAUTION: The Wrinkle Eraser™ is hot. Use caution when removing the frames. DO NOT put your hands directly onto the Wrinkle Eraser™.

WARNING: Never steam any article of clothing while it is being worn.

The small steam bonnet should always be in place over the steam nozzle when steamer is in use

When to use the different accessories:

1. Bristle Brush Frame – is the standard frame to use when steaming garments. It offers better steam penetration for heavy fabrics without leaving water marks. Always use the bristle brush frame with the small bonnet over the steam nozzle.
Fabric Recommendations: Cotton, wool, canvas, denim.

CAUTION: Do not use the bristle brush on delicate fabrics.

2. Lint Brush Frame – use to remove hair, lint and pet fur while steaming your garments. Always use the lint frame with the small steam bonnet over the steam nozzle.

Fabric Recommendations: Silk, polyester, cotton, wool, rayon.

3. Upholstery/Delicate Fabric Frame & Delicate Steam Bonnet – to refresh and deodorize delicate items safely.
Fabric Recommendations: Silk, satin, embellished garments.

TIP: When steaming a delicate garment with many embellishments such as a sequin dress, turn the garment inside out and steam from the inside to deodorize and refresh.

4. Upholstery/Delicate Fabric Frame & Upholstery Steam Bonnet – refresh and deodorize upholstered items like sofas and chairs as well as curtains, bedding, and mattresses

5. Small Steam Bonnet – provides evenly distributed steam and prevents condensation on the garments/fabrics.

6. Velcro™ Clips – Easy detachable clips may be used on the vertical pressing pad for positioning garments for steaming. They can also be used to hold lightweight garments directly on to the pad .

7. Vertical Press Pad – Convenient way to steam and press garments. Eliminates the hassle of an ironing board. The Vertical Press Pad can be used on any type of door and is virtually invisible when the door is closed for easy access to the pad for last minute touch ups. The Vertical Press Pad also has web hooks on either side, to provide convenience when pressing sleeves and creating a larger pressing surface.

Care of Your Press & Refresh™

Cleaning & storing

1. Turn the fabric steamer “Off”. 2 Unplug the appliance from the electrical outlet.
3. Let the appliance cool completely for approximately 30 minutes before emptying the water from the water tank.

4. Empty the water from the water tank.

5. Wipe the exterior of the fabric steamer with a damp cloth and wipe dry.

6. Bundle up the power cord and secure it with the Velcro™ strap that is attached to the power cord. Always store your appliance in a cool, dry area.

Care & use of steam nozzle bonnets

7. The steam bonnet is attached to a frame on the nozzle. Gently pull the frame off of the nozzle. Hand wash the bonnet in cold water with a mild detergent after each use and let air dry completely before using again. Do not dry in clothes dryer.

Troubleshooting Guide

PROBLEM POSSIBLE REASONS SOLUTIONS
There is no steam. The steamer is not turned on.
There is not enough water in the unit. Verify that the blue light on the unit

is lit. If not, check that the unit is plugged in and the on/off button is raised and in the “On” position.
Verify that the water line is above the “Refill” line. If not, add more water to the tank
The nozzle leaves water drops on the garment| You are not using the steam
bonnet.
The steam bonnet is too wet.
The frame has condensation.| It is recommended to use the steam bonnet on the nozzle to prevent water drops being left on the garment and to improve performance.
After letting the steam nozzle cool, remove the steam bonnet and let it dry out before using again.
Let the appliance cool and wipe the frame off.

Replacement Parts

PART| PART NO.|
---|---|---
a. Small Steam Bonnet| XT500BW| Parts
b. Upholstery/Delicate Fabric Frame| 1060SO
c. Upholstery Steam Bonnet| XUP500
d. Delicate Steam Bonnet| XDF500
e. Lint Brush Frame| 1062SO
f. Bristle Brush Frame| 1059SO
g. Velcro™ Clips| 1057SO

Ordering replacement parts:
To order additional parts and accessories,
feel free to contact us at www.sharkclean.com
or call 1-800-798-7398

Euro-Pro One (1) Limited Warranty

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid to:

  • U.S.: EURO-PRO Operating LLC
    For customer service support call 1-800-798-7398 or visit www.sharkclean.com

  • Canada: EURO-PRO Operating LLC
    4400 Bois Franc, St. Laurent, Québec H4S 1A7

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $14.95 to cover the cost of return shipping and handling must be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

Product Registration

Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.


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