Homedics NMSQ-217HJ Pro therapy Vibration Neck Massager with Soothing Heat Instructional Manual and Warranty Information

June 8, 2024
Homedics

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PRO THERAPY Vibration Neck Massager

IMPORTANT SAFETY INSTRUCTIONS

WHEN USING ELECTRICAL PRODUCTS, ESPECIALLY WHEN CHILDREN ARE PRESENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

DANGER – TO REDUCE THE RISK OF ELECTRIC SHOCK:
  • Always unplug the appliance from the electrical outlet immediately after using and before cleaning.
  • DO NOT reach for an appliance that has fallen into water. Unplug it immediately.
  • DO NOT use while bathing or in a shower.
  • DO NOT place or store appliance where it can fall or be pulled into a tub or sink.
  • DO NOT place in or drop into water or other liquid.
  • NEVER use pins or other metallic fasteners with this appliance.
WARNING – TO REDUCE THE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY

TO PERSONS:

  • An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts or attachments.
  • Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
  • Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by HoMedics, specifically any attachments not provided with the unit.
  • NEVER operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a HoMedics Service Center for examination and repair.
  • Keep the cord away from heated surfaces.
  • NEVER drop or insert any object into any opening.
  • DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
  • DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  • DO NOT carry this appliance by the supply cord or use cord as a handle.
  • To disconnect, turn all controls to the off position, then remove plug from outlet.
  • DO NOT use outdoors.
  • NEVER operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like.
  • Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
  • DO NOT use this massager in close proximity to loose clothing or jewelry.
  • Keep long hair away from massager while in use.
  • NEVER operate on a soft surface such as a bed or couch where the air openings may be blocked.
  • DO NOT attempt to repair the massager. There are no user-serviceable parts. For service, contact the Consumer Relations telephone number listed in the Warranty section.

CAUTION: All servicing of this massager must be performed by authorized HoMedics service personnel only.

SAVE THESE INSTRUCTIONS

CAUTION – PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE OPERATING.

  • Consult your doctor prior to using this product, if:
    • You are pregnant
    • You have a pacemaker
    • You have any concerns regarding your health
  • Not recommended for use by diabetics.
  • NEVER leave the appliance unattended, especially if children are present.
  • DO NOT use this product for more than 15 minutes at a time.
  • Extensive use could lead to the product’s excessive heating and shorter life. Should this occur, discontinue use and allow the unit to cool before operating.
  • NEVER use this product directly on swollen or inflamed areas or skin eruptions.
  • DO NOT use this product as a substitute for medical attention.
  • This product is equipped with an overheating protection circuit; if the power is cut off, please wait until the product is cooled down.
  • NEVER use this product while in bed.
  • This product should NEVER be used by any individual suffering from any physical ailment that would limit the user’s capacity to operate the controls or who has sensory deficiencies.
  • This product is not for use in automobiles.
  • This product is intended for household use only.
  • This product has an internal, nonreplaceable lithium battery. This battery is not user-serviceable.
    Please dispose in accordance with local, state, province, and country regulations.

INSTRUCTIONS FOR USE

Instructions

  1.  Insert adapter jack into the plug underneath left handle strap (Fig. 1).
  2. Plug into an AC 120-volt outlet.
  3. This unit incorporates a wire frame allowing you to contour the unit to your neck. Place massager on your neck and mold the wire framing to desired position (Fig. 2).
  4. To activate the massage action, press the button on the control pad (Fig. 3).
  5. Press once for low speed, a second time for high, and press again to turn the unit off.
  6. To activate the heat function, with massage running, press the button on the control pad (Fig. 3).
  7. To turn off the heat function, simply press the button again.
    NOTE: Heat is a mild, comfortable heat.
OPTIONAL BATTERY INSTRUCTIONS

NOTE: Batteries will only operate the massage function. You must use the adapter to activate the heat function.

  1. Locate the zipper on the back of the unit.
  2. Unzip to expose the battery compartment, remove lid (Fig. 4).
  3. Insert 4 AA batteries (not included). Proper battery orientation is noted inside the battery compartment housing.
  4. Replace the cover and zip the back portion up, making sure both zipper ends are touching each other to ensure zipper is closed properly.
  5. To activate massage, follow steps 4 – 5 from adapter instructions.
BATTERY PRECAUTIONS
  • Use only the size and type of batteries specified.
  • When installing batteries, observe proper +/- polarities. Incorrect installation of batteries may cause damage to the unit.
  • DO NOT mix old and new batteries.
  • DO NOT mix alkaline, standard (carbon-zinc) or rechargeable (Ni-Cad, Ni-MH, etc.) batteries.
  • DO NOT dispose of batteries in fire. Batteries may explode or leak.
  • If the unit is not going to be used for a long period of time, remove batteries to prevent damage due to possible battery leakage.
  • Clean the battery contacts and also those of the device prior to battery installation.
  • Remove depleted batteries promptly.
  • Dispose of properly in accordance with all local, state, province, and country regulations.

NOTE: There is a 15-minute auto shutoff on the unit for your safety. This should not be considered as a substitute for off. Always remember to turn your unit off when not in use.

MAINTENANCE

TO CLEAN

Unplug the unit and allow it to cool before cleaning. Spot clean only with a soft, slightly damp sponge. Never allow water or any other liquids to come into contact with the unit.

  • DO NOT immerse in any liquid to clean.
  • NEVER use abrasive cleaners, brushes, or strong chemicals that might or might not be flammable and/ or damaging to the product to clean.
  • DO NOT attempt to repair the massager. There are no user-serviceable parts. For service, call the Consumer Relations telephone number listed in the Warranty section.
TO STORE

Place massager in its box or in a cool, dry place. Avoid contact with sharp edges or pointed objects that might cut or puncture the fabric surface. To avoid breakage, do not wrap the power cord around the unit. Do not hang the unit by the power cord.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE : HoMedics is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and CAN ICES-3 (B)/NMB-3 (B). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Functions:

Functions

2-YEAR LIMITED WARRANTY

HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship for a period of 2 years from the date of original purchase, except as noted below. HoMedics warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers. To obtain warranty service on your HoMedics product, contact a Consumer Relations representative for assistance. Please make sure to have the model number of the product available.

HoMedics does not authorize anyone including, but not limited to Retailers, the subsequent consumer purchaser of the product from a Retailer, or remote purchasers, to obligate HoMedics in any way beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of HoMedics.

This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. A product that requires modifications or adoption to enable it to operate in any other country than the country for which it was designed, manufactured, approved, and/or authorized, or repair of products damaged by these modifications is not covered under this warranty.

THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS THAT ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.

This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof that are repaired, replaced, altered, or modified, without the prior express and written consent of HoMedics.

This warranty provides you with specific legal rights. You may have additional rights that may vary from state to state and country to country. Because of individual state and country regulations, some of the above limitations and exclusions may not apply to you.

For more information regarding our product line in the USA, please visit www.homedics.com. For Canada, please visit www.homedics.ca.

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