DENVER Smart Home User Manual
- June 7, 2024
- Denver
Table of Contents
DENVER SMART HOME SHV-120
User Manual
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Getting Started
Indicator light flashing BLUE. The device is waiting to begin pairing.
Indicator light always RED. The Wi-Fi connection has failed.
Indicator light both BLUE and RED. The Wi-Fi is disconnected.
Please notice that the doorbell needs 2.4GHz Wi-Fi connection. Please make sure your phone are connected to same 2.4Ghz network when setting up the SHV-120.
Charge your batteries
Charging Time: 7 hours using 1A USB charger (not included) (via the doorbell
micro USB port)
Please fully charge the 18650 batteries before use. With normal use, batteries
will last between 2 to 3 months.
Note:
If the doorbell captures an excessive number of events every day, this
consumes battery power a lot, and you need to recharge the batteries earlier
than normal. Plus, the batteries are also drained each time you use the Live
View to check or speak through your doorbell. To prevent excessive events, you
can adjust your motion settings to a lower sensitivity.
WARNING
Be sure to put 18650 batteries in the correct direction. Inserting batteries
incorrectly causes damage.
Set up your video doorbell in the DENVER SMART HOME APP
Step 1
Download the Denver Smart Home app. Scan QR code below, or search for “Denver
Smart Home” on the Apple app store or Google Play.
Denver Smart Home
iOS: https://apps.apple.com/cn/app/denver-smart-home/id1484849812?l=en
Android:
https://play.google.com/store/apps/details?id=com.denver.smartliving
Step 2
Open the Denver Smart Home app, Register your email or phone number and Log in
to your account.
Step 3
To add your doorbell, select the + at top right of home page. Then select
Smart Camera.
Step 4
Open the battery cover and remove the insulation tabs. When you hear The
camera is now ready to begin pairing and the LED light is flashing blue
quickly, tap Next step.
Step 5
Find the name of your Wi-Fi network. Enter your Wi-Fi password, then tap
Confirm.
Step 6
Tap Continue, then use the doorbell to scan the QR code on your mobile phone.
After you hear a prompt, tap I Heard a Prompt.
Step 7
Once the doorbell has connected to your Wi-Fi, tap Done. Setup is complete.
Give it a try and go see the Live preview.
NOTICE:
Be sure to turn on push notifications on your phone.
1. Navigate to Settings -> Notifications -> ON
2. A list of apps that support push notifications will appear.
3. Tap the Denver Smart Home app and enable the notification.
Set up your Wireless Chime
Connect the video doorbell to the doorbell chime, and get instant alert in your home when someone rings the doorbell. Hear the doorbell chime when you are home, without checking your video doorbell app! The chime plugs into any wall outlet, you can place it anywhere in the home.
NOTICE:
The video doorbell is only compatible with our wireless chime, and not
compatible with any other traditional doorbell chimes. The wireless chime is
optional. If the wireless chime is not installed, doorbell notifications will
go directly to the Denver Smart Home app.
Overview of the wireless chime
Getting Started
Set up your chime with the video doorbell
Step 1
Before the setup process, be sure your video doorbell has connected to your
phone and plug in your chime.
Step 2
Press the Tune Button to cycle through 52 different tunes and select a tune.
Step 3
Press and hold the Volume Button for 5 seconds until the blue indicator is ON.
Step 4
Press the Call Button.
Step 5
Press the Call Button again, the chime will automatically play the tune you
selected.
Install Your Video Doorbell On The Wall
Step 1: Remove the back bracket.
Step 2:
Use 2 mounting screws to fix the back bracket onto your door or wall. You can
also use double-sided tape to fix the back bracket.
Step 3:
Fit the doorbell into the back bracket. Use the provided security screw to
secure the doorbell, so the doorbell cannot be removed easily.
Notice
Please check live preview to find the best height to install your doorbell. We
recommend not below shoulder height.
FAQ
Q: How do I reset the doorbell?
A : Press and hold the RESET Button for 6 seconds.
Q: How do I share the video doorbell with my family?
A: 1. From the home page, tap the doorbell to live view.
2. Tap the “settings” icon in the top right corner.
3. Selet “Share Device”
4. “Add sharing” and enter the account name you want share to. Or you can
follow the in-app instructions to do family settings.
Q: How do I adjust PIR motion detection sensitivity?
A: 1. From the home page, tap the doorbell to live view.
2. Tap the settings icon in the top right corner.
3. Selet PIR
Options for PIR Motion Sensitivity
High: Records and notifies you about every motion. Shortest battery life.
Medium: Records and notifies you about motion less often. Standard battery
life.
Low: Records and notifies you about motion even less often.
Maximum battery life.
Q: How many users can view the video at the same time?
A: Up to 4 users may view the video feed. Both iOS and Android are compatible.
Q: Is 5GHz WiFi supported?
A: No. Only 2.4GHz WiFi is supported.
Q: My signal is poor on my doorbell.
A: Your doorbell may be too far away from your wireless router or you may have
some obstructions in between that reduce signal strength. You might try
repositioning your router or getting a signal extender/repeater for your
wireless router.
Q: Is this device only battery powered?
A: Yes, it’s only battery powered. No wires needed.
Q: Can I use Tuya Smart Life app for the doorbell?
A: Yes, you can use both Tuya Smart Life and Denver Smart Home.
ALL RIGHTS RESERVED, COPYRIGHT DENVER ELECTRONICS A/S
Please notice-All products are subject to change without any notice.
We take reservations for errors and omissions in the manual.
Electric and electronic equipment and included batteries contains materials, components and substances that can be hazardous to your health and the environment, if the waste material (discarded electric and electronic equipment and batteries) is not handled correctly.
Electric and electronic equipment and batteries is marked with the crossed out trash can symbol, seen below. This symbol signifies that electric and electronic equipment and batteries should not be disposed of with other household waste, but should be disposed of separately.
As the end user it is important that you submit your used batteries to the appropriate and designated facility. In this manner you make sure that the batteries are recycled in accordance with legislature and will not harm the environment.
All cities have established collection points, where electric and electronic equipment and batteries can either be submitted free of charge at recycling stations and other collection sites, or be collected from the households. Additional information is available at the technical department of your city.
Hereby, Inter Sales A/S declares that the radio equipment type SHV-120 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:
Please enter: www.denver-electronics.com
and click the search ICON on topline of website. Write model number: SHV-120.
Now enter product page, and red directive is found under downloads/other
downloads.
Video Doorbell:
WiFi function:
Operating frequency range: 2400MHz to 2483.5MHz
Max. Radio frequency Output power: 10dBm
SRD (Short Range Device) function:
Operating frequency: 433.92MHz
Max. Radio frequency Output power: -2.39dBm
Indoor Chime:
Operating frequency: 433.92MHz
Max. Radio frequency Output power: 8.447dBm”
DENVER ELECTRONICS A/S
Omega 5A, Soeften
DK-8382 Hinnerup
Denmark
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