SCHNEIDER ELECTRIC Airzone Z-Wave Plus Hitachi RAD User Guide
- June 17, 2024
- Schneider Electric
Table of Contents
Airzone
Device user guide
Information about features and functionality of the device.
05/2023
Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and
its subsidiaries referred to in this guide are the property of Schneider
Electric SE or its subsidiaries. All other brands may be trademarks of their
respective owners.
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Schneider Electric does not grant any right or license for commercial use of
the guide or its content, except for a non-exclusive and personal license to
consult it on an “as is” basis. Schneider Electric products and equipment
should be installed, operated, serviced, and maintained only by qualified
personnel.
As standards, specifications, and designs change from time to time,
information contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is
assumed by Schneider Electric and its subsidiaries for any errors or omissions
in the informational content of this material or consequences arising out of
or resulting from the use of the information contained herein.
Safety information
Important information
Read these instructions carefully and look at the equipment to become
familiar with the device before trying to install, operate, service, or
maintain it. The following special messages may appear throughout this manual
or on the equipment to warn of potential hazards or to call attention to
information that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label
indicates that an electrical hazard exists which will result in personal
injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that accompany this symbol to avoid
possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
Failure to follow these instructions will result in death or serious
injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
About Airzone and Wiser System
Airzone is a zoning system for HVAC (heating, ventilation, and air
conditioning) used in buildings that regulate the indoor temperature to ensure
comfort. The system works by circulating air at a temperature adjusted from
the outside.
Heating and cooling components are used to regulate temperatures, ensuring
that the indoor environment is comfortable.
Airzone Plenum boxes are connected to the HVAC system, allowing heated and
cooled air to move through the building and back through the unit. It allows
for independent control of temperature and airflow in different areas or zones
of a building. You can set different temperature preferences for various rooms
based on your needs. Thus, energy is used only in the occupied zones, which
saves energy and reduces costs.
Wiser Home app helps connect the existing Airzone Plenum system to a Wiser
Home system (Hub) over Wi-Fi® to control Airzone devices. Using the Wiser Home
app you can control the temperature in your building based on your needs.
Features:
- Provides temperature readings, setpoints and control of various operating modes such as fan only, dry, and OFF easily accessible from the Wiser Home app.
- You can create schedules using Wiser Home app to manage the heating and cooling of many rooms with an Airzone device.
- Optimize your energy consumption by adding a window / door sensor or a motion sensor per room.
- For more information on Wiser, please refer to Wiser System.
Advantages:
- Single interface for managing the smart home system.
- Wiser enables energy management system capabilities like optimizing AC according to energy tariffs and making the best use of energy produced by photovoltaic (PV) panels.
Pairing the device
Using the Wiser Home app, pair your Airzone devices with the Wiser Hub to
access and control the Airzone devices.
Pre-requisite: To enable pairing, both Wiser Hub and Airzone devices must
be upgraded to a latest system version and connected to the same network. The
firmware version should not be lower than 3.44.
To pair the device:
-
On the Home page, tap .
-
Tap Devices > > Climate > Airzone (A).
The Device Discovery page will search for a minute to display the available Airzone devices. -
If there are multiple devices available, select one among them (B).
-
Tap (C), select a location of the device and tap Submit.
NOTE: The Airzone name is not visible in the Wiser Home app main pages. It is set by the Airzone installer. To change the name, use the Airzone app.
-
Follow the same procedure from step 3 to step 4 for all other devices.
-
Tap Save > Done.
The devices are now listed under All devices in Home page.
NOTE: Once all the Airzones devices are paired, refer to Tariff settings to access your energy cost and billing data.
Configuring the device
Removing the device from Wiser system
Using the Wiser Home app, you can remove the device from the Wiser system.
- On the Home page, tap .
- Tap Devices > Climate and select a device from the list.
- Tap Delete (A).
- Read the confirmation message and tap Ok.
Using the device
Operating modes
Using the Wiser Home app, you can manage the operating modes for Airzone
devices.
-
On the Home page, tap All devices > Airzone device.
-
On the device control panel page, tap (A).
The modes that are applicable will be shown (B).
-
Select any one of the available modes (B) and drag the sliding bar up/down (C) to adjust the set-point temperature (Heating, Cooling and Dry):
● Heating
● Cooling
● Dry
● Ventilation
● Stop
Room settings: You can edit the room name for the device.
The current operating mode indicates the mode in which the system is working.
– Off : Turns the system off.
– Heating : System operates in heating mode when the set-point temp > room
temp.
– Cooling : System operates in cooling mode when the set-point temp < room
temp.
– Dry : System operates in dry mode, reducing the humidity and refreshing
the environment when set-point temp < room temp.
– Ventilation : System operates in fan mode when set-point temp < room
temp.
– Stop : When the set-point temperature has reached, the AC unit remains
switched on in low consumption mode (Stand-by mode).
– Boost mode : Boost Mode will apply a boost of +2 °C for one hour to
every room in the system. For more information on different modes, refer to
Wiser Modes.
NOTE: To access live, history and energy insights, it’s recommended to
install PowerTag on the Airzone loads. Refer to Checking device consumption.
Creating a schedule
The Airzone system can be controlled and triggered by a schedule. Once the
schedule is set, your system will follow the active schedule for Heating and
Cooling. You can create or modify the schedules at any time.
To create a schedule:
-
On the Home page, tap > Schedules >
Once the Airzone devices are installed and paired with the Wiser Hub, user gets notified in the Schedule tab. -
Read the tutorial information and swipe to navigate to next screen.
NOTE: There is a pre-defined schedule for your Airzone devices. You can follow the same or change the schedule as per need.
New Schedule page appears on the app screen. -
Enter a name of the schedule (A).
NOTE: TYPE is Climate by default, you cannot change it. -
Select the type of temperature control (B).
NOTE: You can see only the Temperature control part that you have installed. Example, if you have installed only the heating system, you cannot view the cooling temperature control. -
Select the list of devices (C) to which the schedule must apply.
-
Tap Create > See my schedule.
-
Tap to add an event.
-
Select a temperature (D), time period (E) and tap Set.
TIP:
- You can add multiple schedules based on your requirement. Select days, tap , set temperature and time.
- You can copy the existing schedule to another schedule or to the days of your choice. Tap .
◦ Tap Schedule and select an existing schedule and tap Copy.
◦ Tap Day and select the days you want to assign and tap Copy.
NOTE:
◦ If the boost mode is turned on and in this period if there are one or more scheduled actions (Heating or Cooling), the system stops the schedule action temporarily and only performs the boost operation until the boost duration is completed.
◦ If you adjust a setpoint from the control screen and there are one or more schedules actions set. The scheduled setpoint is overridden and the room follows the manual setpoint until the next scheduled event.
Automation
An automation allows you to trigger an action automatically or at scheduled
times.
By using the Wiser Home app, you can create automations based on your needs.
This example demonstrates how a device works when the condition is met.
Creating an automation
The following is an example of creating an automation to start the Airzone
devices in different modes during a specific instance.
To create an automation:
-
On the Home page, tap > Automation > .
-
Tap and choose an icon that best represents your automation.
-
Enter a name of the automation (A) and select any of the following conditions to meet (B).
– All conditions: All conditions must be met to trigger an automation.
– Any condition: Any one of the condition must be met to trigger an automation. -
Tap Add conditions (C) and select any of the following (D):
– Device status change (Select the device)
– Away Mode (Enable or Disable)
NOTE: Maximum 10 conditions can be added.
-
Select a device (E) that will set the condition.
-
Select the options you want to configure:
a. Tap (F) and drag the sliding bar up/down (G) to adjust the temperature as per need and tap Set.
b. Tap (H) and select a mode (Heating or Cooling) of your choice and tap Set.
NOTE: To remove an
added condition, swipe left and tap . Then add a new condition with the
required parameters. -
To add an action, tap Then > Add an action and select any of the following (I):
– Control a device: Select a device that you want to trigger.
– Send notification: Turn on the notification for the automation.
– Activate a moment: Select the moment that you want to trigger.
NOTE:
• Maximum 10 actions can be added.
• You can add one action in an automation to add another action, you must create another automation.
- Select the devices that will set the condition.
- Tap the device (J) to set an action and tap Set.
- Tap Save.
The saved Automation is displayed on the Automation page. Tap the toggle switch (K) to enable/disable the Automation.
Editing an automation
To edit an automation:
-
On the Home page, tap > Automation.
-
Tap the automation you want to edit.
-
On the Edit automation page, you can:
– Change the icon.
– Rename the automation.
– Change the condition or action. -
Remove the Condition or Action by swiping it to the left and tapping the .
-
Add a new condition or action and then tap Save (A).
Deleting an automation
To delete an automation:
- On the Home page, tap > Automation.
- Tap the automation that you want to delete.
- On the Edit automation page, tap Delete automation (A) and tap Ok.
Moments
Moment allows you to group multiple actions that are usually performed
together.
By using the Wiser Home app, you can create moments based on your needs.
Creating a moment
To create a moment:
- On the Home page, tap > Moments > .
- Enter the name of the moment (A).
- Tap Add actions (B) to select the list of devices.
- Select the devices (C) you want to set an action and tap Done.
- On the Moment creator page, select any one of the following device (D) and set actions.
- Drag the sliding bar up/down (G) to adjust the temperature as per need and tap Set.
- Once all conditions are set, tap Save.
The saved moment is shown on the Moments tab. You can tap on the moment to enable it.
Editing a moment
- On the Home page, tap > Moments.
- Select the moment you want to edit (A).
- On the Moment Editor page, you can tap each item to change the settings and tap Save (B).
Deleting a moment
- On the Home page, tap > Moments.
- Select the moment you want to delete (A).
- On the Moment Editor page, tap Delete (B) and tap Ok.
Voice control
You can control the device using Amazon Alexa® and Google home by giving a
voice command.
Amazon Alexa®
Amazon Alexa® (Alexa) is an intelligent personal assistant developed by
Amazon®, and is capable of voice interaction.
Common Wiser commands for Alexa:
- “Alexa, Set (room name) temperature to X degrees” – decrease
- “Alexa, Set (room name) temperature to X degrees” – increase
- “Alexa, make (room name) hotter”
- “Alexa, make (room name) cooler”
Google Home
Google Home is a brand of smart speakers that work similarly to Amazon’s
Alexa.
The user can speak a profusion of commands to request information, or ask
Google Assistant to perform action.”
Common Wiser commands for Google Home:
- “Ok Google, Set (room name) temperature to X degrees” – decrease
- “Ok Google, Set (room name) temperature to X degrees” – increase
- “Ok Google, make (room name) hotter”
- “Ok Google, make (room name) cooler”
Changes made with Google Home
All changes made through a voice command related to Airzone that is valid
for one hour, or until the next scheduled event. The user cannot change this
action. This also applies for boosts initiated from the Airzone.
Troubleshooting
| Symptom | Possible cause and Solution |
|---|---|
| **** displayed in the Wiser Home app | Device error: Contact your installer or |
customer support for more information.
NO SIGNAL| • Check that the device is powered ON
• Check that the Wi-Fi® router is powered on.
• Check that your Airzone devices and Wiser Hub are on the same network.
If you are still facing issue in re-connecting the device, visit Wiser
support.
Devices not discovered during pairing process| • Make sure your Airzone
devices are powered and connected to the same home network.
• Launch the discovery again.
• If the problem persists, Tap Help and Support in the Device Discovery page.
Compliance
Trademarks
This guide makes reference to system and brand names that are trademarks of
their relevant owners.
- Zigbee® is a registered trademark of the Connectivity Standards Alliance.
- Apple® and App Store® are brand names or registered trademarks of Apple Inc.
- Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
- Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
- Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
Other brands and registered trademarks are the property of their respective owners.
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As standards, specifications, and design change from time to time,
please ask for confirmation of the information given in this publication.
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