AJAX 11035 Wireless Low Voltage Relay User Manual

: June 9, 2024
: ajax

Table of Contents

AJAX 11035 Wireless Low Voltage Relay
Functional elements
Installing
Settings
Technical specifications
References
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AJAX 11035 Wireless Low Voltage Relay

Relay is a dry contact relay to control a power supply remotely. The relay’s dry contacts are electrically isolated to the power supply circuit of the device. Relay can be used in both low-voltage and domestic power grids. The device features two types of protection: voltage and temperature.

The relay can control the power supply of electrical appliances connected to the circuit via the Ajax apps, automation scenarios, via relay function button, or by pressing Button. Relay is connected to the Ajax security system via the Jeweller radio protocol. The communication range is up to 1,000 meters in an open space. The device works only with Ajax radio signal range extenders and hubs.

Functional elements

Antenna.
Power supply terminal block.
Terminal block to connect appliances.
Function button.
LED indicator.

PS IN terminals — “+” and “-” connection terminals of a 7–24 V⎓ power supply.
Relay terminals — output potential-free terminals of Relay contacts to connect appliances.

Operating principle

connected to this circuit. Relay is controlled via the device function button (by pressing and holding it for 2 seconds), the Ajax app, Button, and automation scenarios. Relay is powered by a 7–24 V⎓ power supply. Recommended power supply voltages: 12 V⎓ and 24 V⎓. Relay features potential-free (dry) contacts. Dry contacts are electrically isolated to the relay’s power supply. Thus, this device can be used in low voltage and household networks, for example, to simulate a button, a toggle switch, or to control water shut-off valves, electromagnetic locks, irrigation systems, gates, barriers, and other systems. Relay commutes one single pole of the electrical circuit. The relay can operate in bistable or pulse mode. In pulse mode, you can set its duration: from 0.5 to 255 seconds. The operating mode is selected by users or PRO with admin rights in the Ajax apps. A user or a PRO with admin rights can select the normal state of the relay contacts:

Normally closed — the relay stops supplying power when activated and resumes when deactivated.
Normally open — the relay supplies power when activated and stops when deactivated.

Relay measures supply voltage. This data, along with other operating parameters of the relay, is available in the device States. Relay states update frequency depends on the Jeweller or Jeweller/Fibra settings. The default value is 36 seconds. Relay maximum resistive load is 5 A at 36 V⎓ and 13 A at 230 V~.

Automation scenarios

Ajax’s scenarios offer a new level of security. With them, the security system not only notiﬁes about threats, but also actively resists them.

Scenario types with Relay and examples of usage:

By alarm. Lighting is switched on when an opening detector activates the alarm.
By security mode change. The electric lock is automatically blocked when the object is armed.
By schedule. The irrigation system in the yard is switched on according to the schedule at the speciﬁed time. Lighting and TV are switched on when the owners are away, so the house doesn’t seem empty.
By pressing Button. Switching on night lighting by pressing the smart button.
By temperature. The heating is turned on when the temperature in the room is lower than 20°C.
By humidity. The humidiﬁer is switched on when the humidity level drops below 40%.
By CO₂ concentration. Supply ventilation is turned on when the carbon dioxide concentration level exceeds 1000 ppm.

Control via the app

In Ajax apps , you can switch on and off electrical appliances connected to an electrical circuit controlled by Relay. Click the toggle in the Relay ﬁeld in the Devices menu: the state of the relay contacts will change to the opposite, and the connected electrical device will switch off or on. This way, a security system user can remotely control the power supply, for example, for lighting or an electric lock.

Protection types

Relay has two types of protection that operate independently: voltage and temperature.
Voltage protection: is activated if the relay supply voltage exceeds the range of 6.5–36.5 V⎓. Protects Relay from voltage surges.
Temperature protection: is activated if the relay heats up to temperatures above 65°C. Protects relay from overheating.
When voltage or temperature protection is activated, the power supply through Relay is stopped. Power supply resumes automatically when voltage or temperature parameter returns to normal.

Jeweller communication protocol
Relay uses the Jeweller radio protocol to transmit alarms and events. This wireless protocol provides fast and reliable two-way communication between the hub and connected devices.
Jeweller supports block encryption with a ﬂoating key and authentication of devices at each communication session to prevent sabotage and device spooﬁng. The protocol involves regular polling of devices by the hub at intervals of 12 to 300 seconds (set in the Ajax app) to monitor communication with all devices and display their statuses in the Ajax apps.

Sending events to the monitoring station

The Ajax security system can transmit alarms and events to the PRO Desktop monitoring app as well as the central monitoring station (CMS) via SurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO 685, and other proprietary protocols.

Which CMSs Ajax hubs can be connected to

With PRO Desktop, the CMS operator receives all Relay events. In other cases, a monitoring station receives only notiﬁcation about connection loss between Relay and the hub (or range extender). The addressability of Ajax devices allows sending not only events but also the type of the device, its assigned name, and room to PRO Desktop/CMS (the list of transmitted parameters may vary depending on the type of the CMS and the protocol selected for communication with the CMS).

Selecting the installation spot

A 39 × 33 × 18 mm device is connected to the circuit gap. Relay dimensions allow installing the device into the deep junction box, inside the electrical appliance enclosure, or in the distribution board. A ﬂexible external antenna ensures stable communication. To install Relay on a DIN rail, we recommend using a DIN Holder. Relay should be installed in a place with a stable Jeweller signal strength of 2–3 bars. To roughly calculate the signal strength at the place of installation, use a radio communication range calculator. Use a radio signal range extender if the signal strength is less than 2 bars at the intended installation location.

Do not place Relay:

In rooms where the humidity and temperature indicators do not correspond to the operating parameters. This may damage the device or cause it to malfunction.
Near sources of radio interference: for example, at a distance of less than 1 meter from a router. This can lead to a loss of connection between Relay and the hub (or range extender).
In places with low or unstable signal strength. This can lead to a loss of connection between the relay and the hub (or range extender).

Installing

Before installing the relay, ensure that you have selected the optimal location and that it complies with the requirements of this manual. When installing and operating the device, follow the general electrical safety rules for using electrical appliances and the requirements of electrical safety regulations. It is recommended to use cables with a cross-section of 0.75–1.5 mm² (22–14 AWG). Relay should not be connected to circuits with more than 5 A load at 36 V⎓ and 13 A at 230 V~.

To install Relay:

If you install Relay on a DIN rail, ﬁx DIN Holder on it ﬁrst.
De-energize the power cable to which Relay will be connected.
Connect the “+” and “–” to the power supply terminal block of Relay.
Connect the Relay terminals for appliance connection to the circuit. We recommend using cables with a cross-section of 0.75–1.5 mm² (22–14 AWG).
When installing the device in a distribution box, lead the antenna out. The bigger the distance between the antenna and metal structures, the lower the risk of interfering with the radio signal.
Place the relay in DIN Holder. If the relay is not mounted on the DIN rail, we recommend securing the device with double-sided tape if it’s possible.
Secure the cables if necessary.

Do not shorten or cut the antenna. Its length is optimal for operation in the Jeweller radio frequency range. After installing and connecting the relay, be sure to run the Jeweller Signal Strength Test and also test the overall operation of the relay: how it responds to commands and whether it controls the power of the devices.

Connecting

Before connecting the device

Install the Log in to your account or if you don’t have one. Ajax app create a new account
Add a compatible hub to the app, configure the necessary settings, and create at least one virtual room
Ensure that the hub is on and has Internet access via Ethernet, Wi-Fi, and/or cellular network. You can do this in the Ajax app or by checking the hub LED indicator. It should light up white or green.
Ensure the hub is not armed and does not start updates by checking its status in the Ajax app.

To pair Relay with the hub

Connect Relay to a 7–24 V⎓ supply circuit if you haven’t done this before.
Sign in to the Ajax app.
Select a hub if you have several of them or if you are using the PRO app.
Go to thDevices menu and click Add Device
Name the device, select the room, scan the QR code (can be found on the relay body and packaging), or type the device ID.
ClickAdd. The countdown will begin.
Press the Relay function button.

For the relay to connect, it must be within the range of the hub’s radio coverage.If the connection fails, try again in 5 seconds. If the maximum number of devices is already added to the hub, you will get a notification about exceeding the device limit in the Ajax app when you try to addthe relay. The maximum number of devices connected to the hub depends onthe model.

Hub models and their differences

Relay works with one single hub; when connected to a new hub, it does not send notifications to the previous one. Once added to a new hub, Relay is not removed from the list of devices of the old hub. This has to be done in the Ajax app.

Malfunction counter

In case of Relay fault (e.g., no Jeweller signal between the hub and the relay), the Ajax app displays a malfunction counter in the upper-left corner of the device icon. Malfunctions are displayed in the relay. Fields with malfunctions will be highlighted in red.

Malfunction is displayed if:

Temperature protection was activated.
Voltage protection was activated.
There is no connection between Relay and the hub (or radio signal range extender).

Icons
The icons display some Relay states. You can check them in the Ajax app in the Devices tab.

States

The states include information about the device and its operating parameters.Relay states are available in the Ajax app. To access them:

Go to the Devices tab.
Select Relay in the list.

Parameter	Meaning

Jeweller Signal Strength

| The signal strength of connection via Jeweller between the hub/range extender and the device. Recommended values: 2–3 bars.

Jeweller is the protocol for transmitting events and alarms.

Learn more about Jeweller

Connection via Jeweller

| The state of connection via Jeweller between the hub/range extender and the device:

Online — the relay is connected with the hub or the range extender.

Ofﬂine — no connection with the hub or the range extender.

ReX

| Displays the status of the device connection to the radio signal range extender:

Online — the device is connected.

Ofﬂine — no connection with the device.

The ﬁeld is displayed if the device is operated via the radio signal range extender.

Active| The relay state:

Yes — relay contacts are closed. The connected electrical appliance is energized.

No — relay contacts are open. No current is being supplied to the connected appliance.

	The ﬁeld is displayed if Relay operates in the bistable mode.

Voltage

| The current voltage value at the Relay input.

The frequency of value updates depends on the Jeweller settings. The default value is

36 seconds.

The voltage values are displayed in increments of 0.1 V.

Deactivation

| Displays the state of the device permanent deactivation function:

No — the device operates normally, responds to commands, runs scenarios, and transmits all events.

Entirely — the device is excluded from the system operation. The device doesn’t respond to commands, doesn’t run scenarios, and doesn’t transmit events.

Learn more

Firmware| Device ﬁrmware version.

Device ID

| Device identiﬁer. Also available via the QR code applied to the device body and packaging.
Device №| The number of the Relay loop (zone).

Settings

Go to the Devices tab.
Select Relay in the list.
Go to Settings by clicking on the gear icon.
Set the necessary parameters.
Click Back to save the new settings.

Settings	Meaning

Name

| Device name. It is displayed in notiﬁcations in the event feed, the list of hub devices, and SMS texts.

Click on the pencil icon .

The name can contain up to 12 Cyrillic characters or 24 Latin characters.

Room

| Selecting the virtual room for Relay.

The room name is displayed in SMS and notiﬁcations in the event feed.

Notiﬁcations

| Selecting the relay notiﬁcations:

When switched on/off — the user receives notiﬁcations from the device switching its state.

When scenario executed — the user receives notiﬁcations about the execution of scenarios involving this device.

The setting is available when the relay is connected to all hubs (except for the Hub model) with ﬁrmware version OS Malevich 2.15 or higher and in apps of the following versions or higher:

Ajax Security System 2.23.1 for iOS Ajax Security System 2.26.1 for Android

Ajax PRO: Tool for Engineers 1.17.1 for iOS

Ajax PRO: Tool for Engineers 1.17.1 for Android

Ajax PRO Desktop 3.6.1 for macOS Ajax PRO Desktop 3.6.1 for Windows

|
---|---
User Guide| Opens the Relay User Manual in the Ajax app.

Deactivation

| Allows disable the device without removing it from the system.

Two options are available:

No — the device operates normally, responds to commands, runs scenarios, and transmits all events.

Entirely — the device is excluded from the system operation. The relay doesn’t respond to commands, doesn’t run scenarios, and doesn’t transmit events.

After deactivation, Relay will keep the previous state: active or inactive.

Learn more

Unpair Device| Remove Relay from a hub and delete its settings.

Indication

Relay LED indicator fl ashes periodically if the device is not connected to the hub.When you press the Relay function button, the LED indicator lights up green.

Functionality testing
Relay functionality tests do not begin immediately but not later than over a single hub—device polling interval (36 seconds with default Jeweller or Jeweller/Fibra settings). You can change the device polling period in the Jeweller or Jeweller/Fibra menu in the hub settings.

To run a test in the Ajax app:

Select the hub if you have several of them or if you are using the PRO app.
Go to the Devices tab.
Select Relay.
Go to Settings.
Select and run the Jeweller Signal Strength Test.

Maintenance
The device requires no technical maintenance.

Technical specifications

Actuating element	Electromagnetic relay
Number of switchings	⩾ 200,000
Supply voltage range	7 – 24 V⎓

Voltage protection

| Minimum — 6.5 V⎓ Maximum — 36.5 V⎓

Maximum load current

| 5 A at 24 V⎓

13 A at 230 V~

Operating mode| Pulse or bistable
Pulse duration| 0.5 to 255 s
Maximum current protection| No
Parameter control| Voltage
Energy consumption in standby mode| Up to 1 W
---|---

Radio communication protocol

| Jeweller

Learn more

Radio frequency band

| 866.0 – 866.5 MHz

868.0 – 868.6 MHz

868.7 – 869.2 MHz

905.0 – 926.5 MHz

915.85 – 926.5 MHz

921.0 – 922.0 MHz

Depends on the sales region.

Compatibility

| All Ajax hubs and radio signal range extenders
Maximum radio signal strength| Up to 25 mW
Radio signal modulation| GFSK

Radio signal range

| 1,000 m (in an open space)

Learn more

Polling interval| 12–300 s (36 s by default)
Protection class| IP20
Operating temperature range| -20°C to +64°C

Maximum temperature protection

Compliance with standards

Complete set

Relay.
Double-sided tape.
Quick Start Guide.

Warranty
Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact the Ajax TechnicalSupport fi rst. In most cases, technical issues can be resolved remotely.

Contact Technical Support: