Hspro Digital Wireless TV Headphones User Manual

June 7, 2024
Hspro

Hspro

Digital Wireless TV Headphones
User Manual

HW1

Digital Wireless TV Headphones

In the Box

In the Box

Product Overview

Overview of the Headphones

Overview of the Headphones

Overview of the Charging Dock/Transmitter

Transmitter

LED Indicators Guide

LED Indicators Guide

How to Turn on/off the Headphones

Power on/off: Press and hold the power button for 2 seconds.

How to Charge the Headphones

How to Charge the Headphones

  1. Connect the charging dock to a power source.
  2. Place the headphones on the charging dock. Make sure the charging contacts under the headband match well with the charging pins on the charging dock.
  3. The charging indicator on the charging dock keeps flashing green once charging starts, and it stops flashing and stays green when the headphones are fully charged.

Charge the Headphones

Notes:

  • Before charging the headphones for the first time, please remove the insulating sheet from the headphones.
  • Fully charge the headphones before the first-time using.
  • A complete charging cycle takes about 6 hours, and the headphones can play 10 hours on a full charge.
  • If the battery is almost drained, you will hear beeps in the headphones.

How to Connect the Transmitter to TV

Connect the Transmitter to a TV with a 3.5mm Audio-out Port

1. Connect the power adapter to the transmitter and plug the mains charger into a power source.

Connect the power adapter

2. Connect one end of the 3.5mm audio cable to the audio input port of the transmitter and the other end to your TV’s audio output port.

Connect one end

3. The signal indicator on the transmitter turns red.

The signal indicator

4. Turn on the headphones.

Turn on the headphones

Connect the Transmitter to a TV with RCA Outputs

1. Connect the power adapter to the transmitter and plug the mains charger into a power source.

Connect the power adapter

2. Plug the provided RCA adapter cable into the RCA outputs on your TV and the 3.5 audio cable into the audio jack of the adapter cable.

Plug the provided RCA adapter cable

3. The signal indicator on the transmitter turns red.

The signal indicator

4. Turn on the headphones.

Turn on the headphones

Note:
If the headphones don’t receive the signal from the transmitter within 5 minutes, the headphones will power off automatically.

FAQs

Q: No sound comes from headphones, what should I do?
A: Check whether the signal light on the transmitter stays red, if not, please try the following:

  • Make sure the charging dock is connected to a power source.
  • Make sure the headphones have been turned on.
  • Do not plug into any ports labeled as “AV IN”.
  • If your TV has a 3.5mm audio output, please make sure the 3.5mm audio cable is plugged into the audio-out port behind the TV. Do not plug it into any audio-in port behind the TV.
  • If your TV has RCA outputs, please make sure the RCA adapter cable is plugged into RCA output ports behind the TV. Do not plug it into any RCA input ports behind the TV.
  • Please make sure that your audio device is turned on and in play mode.
  • If connecting the transmitter to a TV with a 3.5mm audio-out port, please do not mute your TV.
  • Instead of TV, connect to your phone to test.
  • If the steps above did not resolve your issue, contact us for help.

Q: The volume is not loud enough, what should I do?
A: Turn up your TV’s volume to the maximum level.

Q: Headphones HW1 cannot get charged, what should I do?
A: Check whether the charging light on the charging dock keeps flashing green, if not, please try the following:

  • Make sure the charging dock is connected to a power source.
  • Make sure the charging contacts under the headband match well with the charging pins on the charging dock. The charging indicator keeps flashing green once charging starts and it stops flashing and stays green when the headphones are fully charged.

Q: How to pair two or more headphones HW1 with one transmitter?

A:

  • When a pair of Hspro TV headphones HW1 has successfully paired with the transmitter, press and hold the power button of a second pair of headphones HW1 until the power indicator on the right ear cup stays red, and the signal indicator on the left ear cup keeps flashing green.
  • Unplug the power adaptor from the yellow charging port on the transmitter, and plug the power adaptor back into the yellow charging port, then you can hear a beep from the second pair of headphones, and the green signal indicator on the left ear cup stops flashing and stays green. Then the two headphones are paired with the transmitter.

Q: Sound only comes from headphones. What should I do if I need sound coming from headphones and TV simultaneously?
A: Please refer to the steps for connecting the transmitter to a TV with RCA outputs.

Technical Specifications

  • Frequency Response: 20Hz-20KHz
  • Operating Voltage: transmitter (5V) receiver (2.4V)
  • Transmission Range: Up to 100 feet/30 meters (open area)
  • Charging Time: 6 hours
  • Operating Time: 10 hours (at medium volume)

Warranty

All Hspro TV headphones are backed by a one-year warranty. If you have any questions or suggestions about the product or packaging, please contact us via email: support@servicehspro.com

Care and Maintenance

Only clean this product with a slightly damp, lint-free cloth and do not use aggressive cleaning agents.

Warranty Disclaimer

Number One Commerce Company Limited assumes no liability and provides no warranty for damage resulting from improper installation, improper use of the product or from failure to observe the operating instructions or safety notes.

Important Safety Instructions

  • Use of headphones will impair your ability to hear other sounds. Use caution while using your headphones when you are engaging in any activity that requires your full attention.
  •  If you have a pacemaker or other electrical medical devices, you should consult your physician before using this product.
  • This package contains small parts that may be hazardous to children and should be kept out of reach from children. This product is not a toy – never allow children to play with this product. Always store the product out of reach from children. The bags themselves or the many small parts they contain may cause choking if ingested.
  • Never try to dismantle the product yourself, or push objects of any kind into the products, as this may cause short circuits which could result in a fire or electric shock.
  • None of the components can be replaced or repaired by users. Only authorized dealers or service centers may open the product. If any parts of your product require replacement for any reason, including normal wear and tear or breakage, please contact us.
  • Avoid exposing your product to heat and humidity to protect against damage to the product or injury to you.
  • Keep all products, cords, and cables away from operating machinery.
  • If the product overheats, if the product has been dropped or damaged, if the product has a damaged cord or plug, or if the product has been dropped in a liquid, discontinue use and contact us.
  • Do NOT use in areas where there are explosive hazards.
  • Do NOT submerge the headphones in water. Do NOT expose the headphones to moving water (e.g., from a faucet, etc.).
  • Do NOT wear the headphones while showering or bathing, or when participating in water sports, e.g., swimming, water skiing, surfing, etc.
  • This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
  • Leaving the product in hot or cold places, such as in a closed car in the summer and winter conditions, will reduce the capacity and lifetime of the headphones.
  • Dispose of the product according to local standards and regulations.
  • Remember: Always drive safely, avoid distractions and follow local laws!
    Using the headphones while operating a motor vehicle, motorcycle, watercraft or bicycle may be dangerous, and is illegal in some jurisdictions, just as use of the headphones with both ears covered while driving is not permitted in certain jurisdictions. Check your local laws. Use with caution while using your headphones when you are engaging in any activity that requires your full attention. While engaging in any such activity, removing the headphones from your ear or turning off your headphones will keep you from being distracted, so as to avoid accident or injury. Do not take notes or read documents while driving.

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